mtac update january 2015 consumer & industry affairs / industry engagement & outreach
TRANSCRIPT
MTAC UpdateMTAC UpdateJanuary 2015
Consumer & Industry Affairs / Industry Engagement & Outreach
Slide 2
Postmaster General’sMailers Technical Advisory Committee
An association of associations Representatives of the industry – not companies Currently 50 Associations have an MTAC membership
• One Association Executive and up to Three Association Representatives per Association• Approximately175 Association Executives and Representatives
Focused on sharing information between the USPS and Mailing The Postmaster General’s Mailers’ Technical Advisory Committee (MTAC) is a venue for the United States Postal
Service (“Postal Service”) to share technical information with mailers, and to receive their advice and recommendations on matters concerning mail-related products and services, in order to enhance customer value and expand the use of these products and services for the mutual benefit of Mailing Industry stakeholders and the Postal Service.
2015 Focus Areas – defined by PMG
First-Class Mail Periodicals Standard Mail Package Services
Preparation and Entry Visibility/Service Performance and Address Quality Mail Piece Design and Product Development Payment and Acceptance
Slide 3
MTAC Executive Committee Members
Industry U. S. Postal Service
Christopher G. Lien -- Industry Chair (2014-2015)BCC Software585-341-3306Cell: [email protected]
Jim Nemec -- Postal ChairVice President, Consumer & Industry Affairs475 L'Enfant Plaza RM 4016Washington DC [email protected]
Erv Drewek-- Industry Vice Chair & Treasurer (2014-2015)Manager of Postal Affairs Graphic Communications, a Veritiv company5700 Darrow Road, Suite 110Hudson, OH, [email protected]
Judy de Torok -- Postal Co-Vice ChairManager, Industry Engagement & OutreachConsumer & Industry Affairs475 L'Enfant Plaza SW RM 4437Washington DC [email protected]
Phil Thompson -- Immediate Past Industry Chair (2012-2013)Manager of Postal OperationsQuad/Graphics IncN61 W23044 Harry's WaySussex WI [email protected]
Dale Kennedy -- Postal Co-Vice ChairManager, Business Customer Support & Service475 L'Enfant Plaza SW RM 4541Washington DC [email protected]
Debbie (Branagan) Goldman -- Program ManagerCustomer Outreach SpecialistConsumer & Industry Affairs475 L'Enfant Plaza SW RM 4411Washington DC [email protected]
Slide 4
MTAC Industry Leadership
Industry Leaders: Classes of Mail Industry Leaders: Focus AreasSharon Harrison / First-Class Mail / Major Mailers AssociationAT&T Services Inc: VP, Postal Strategy Finance3900 Channel DrWest Sacramento CA [email protected]
Angelo Anagnostopoulos / Payment / Edison Electric InstituteGrayHair Software Inc: VP Postal Affairs 124 Gaither Dr Ste 160Mt Laurel NJ [email protected]
John Medeiros / Package Services / Parcel Shippers AssociationDHL Global Mail: Director, Postal Affairs7415 Emerald Dunes Drive. Ste 600Orlando FL [email protected]
Lisa Bowes / Service Performance / Natl Alliance of Standard Mailers & LogisticsIntelisent: Manager, Account Services & Postal Affairs597 North Mountain RoadNewington CT [email protected]
Wanda Senne / Standard Mail / Natl Assn of Advertising DistributorsWorld Marketing:Vice President, Postal Affairs1961 S Cobb Industrial BlvdSmyrna GA [email protected]
Bob Schimek / Preparation & Entry (Operations) / IDEAllianceSatori Software: Senior Director - Postal Affairs1301 5th Ave Ste. 2200Seattle WA [email protected]
John Stark / Periodicals / IDEAllianceCondé Nast: Executive Director of Distribution Operations1166 Avenue of the Americas 19th FlNew York NY [email protected]
Steve Colella / Mailpiece Design & Product Development / Association of Marketing Service Providers (AMSP) The Calmark Group: VP- Postal Affairs6755 S. Sayre AveBedford Park, IL [email protected]
Slide 5
MTAC U.S. Postal Service Leadership
USPS Focus Area LeadersVisibility & Service Performance Measurement
Robert CintronVP, Product InformationU.S. Postal Service475 L'Enfant Plaza SWWashington DC 20260-5626(202) [email protected]
Payment and Acceptance
Pritha Mehra VP, Mail Entry & Payment Technology U.S. Postal Service 475 L'Enfant Plaza SWWashington DC 20260-0911 (202) 268-8049 [email protected]
Product Development
Gary Reblin VP, New Products and Innovation U.S. Postal Service 475 L'Enfant Plaza SWWashington DC 20260-1010 (202) 268-6078 [email protected]
Mail Preparation & Entry / Operations
Dave Williams VP, Network Operations U.S. Postal Service 475 L'Enfant Plaza SW Washington DC 20260-7100 (202) 268-4305 [email protected]
Slide 6
MTAC Meetings: Policy
Meetings are quarterly and generally held at USPS Headquarters MTAC members are required to attend. Substitutes are not allowed.
Approved Industry experts can attend as guests Each association is permitted a maximum of three guests per year The Association Executive must formerly sponsor the guest The MTAC Executive Committee must approve all guests MTAC Leadership (Focus Area leaders, Executive Committee, and Ex
Officios) may sponsor a guest. However:• The guest should be an industry expert representing a part of the industry that is not
currently being represented by an existing MTAC Association
Becoming an MTAC Member: Check the MTAC Roster posted on ribbs.usps.gov Contact the Association Executive of an association to which your
employer belongs and find out how the association selects their representative for MTAC
Slide 7
MTAC Meetings: Format
Tuesday Morning – MTAC Committee Meetings Face-to-face meetings at USPS Headquarters for some committees
Tuesday Afternoon MTAC General Session – Open General overview of USPS finances, operations, and other areas A 5 to 10 minute update on open workgroups, user groups, and task
teams. An evening reception typically follows the Tuesday meeting
Wednesday All Day Focus Group Meetings – Closed MTAC Business Meeting for current MTAC members only Opening announcements and recognition of new MTAC members 75 minute discussions per Focus Group, led by USPS and industry
Focus Area Leaders
Thursday Morning – Workgroup Sessions & Meetings Face-to-face meetings at USPS Headquarters MTAC Leadership and Executive Committee meetings
Slide 8
Types of CommitteesGroup Type
Intended Function
Primary Sponsor / Oversight
Group Participants
Approval of Participants
Timeframe
User Group
Ongoing forum for USPS & users of a particular postal product or process.
MTAC Focus Area Leader (postal and/or industry)
Subject Matter Experts (both USPS and industry)
User Group Leaders
Open - No specific end date. Annual review of issue statement.
Work Group
Address defined issues, and provide recommendations
MTAC Focus Area Leader (postal and/or industry)
Primarily MTAC Members and industry experts
MTAC Focus Area Leader
Concludes when recommendations are submitted for consideration (per the issue statement)
Task Team
Quickly address very narrow issue, achieve results in a strict, often urgent period of time.
MTAC Executive Committee (may also be delegated to Focus Area Leader if subject is specific to an Area)
Selected by MTAC Leadership and Executive Committee
MTAC Executive Committee
Concludes when task or problem resolution is completed (per the issue statement)
Slide 9
Current User Groups and Task Teams
User Group 1 - PostalOne!, SASP, Intelligent Mail Weekly meetings
User Group 2 - eVS/Product Tracking System Monthly meetings
User Group 3 - FAST User Group As needed
User Group 4 – Visibility (CONFIRM) Biweekly meetings
User Group 5 – Addressing Biweekly meetings
User Group 7 – MTEOR As needed
User Group 8 – USPS Promotions Monthly meetings
User Group 9 (NEW!) – Labeling Lists and Data Distribution Weekly meetings
Task Team 22 – MTAC 50th Anniversary Event Planning (2015) As needed
Slide 10
Current Open Workgroups
143 – Seamless Acceptance Open items to resolve that are dependent on other workgroups
151 – Streamlined Weight and Ad Capture Process Still working through some active items: simplified approach to capture weight and ad
percentage, tolerances for weight fluctuations (humidity, etc.)
159 – Evaluation/Recommendation entering product at Hubs Pilot began in November 2014 with Phase 1 implementation targeted for Feb 2015
163 – Third Party Reporting and Invoicing Supply chain responsibility for errors in the event of invoicing due to non-compliance
with Seamless Acceptance, eInduction, and Full Service IMb
164 – Informed Visibility Data Provisioning Improvements Informed visibility data delegation to get more mail into measurement
165 – Improve MDA Support Process Continuing to work through remaining open issues such as the creation of a Mailpiece
Design Quick Service Guide, and posting of commonly asked Q&A’s on RIBBS.
166 – IMpb Compliance for Shipping Services File Timeliness Working through the assessment of fees when mailers do not submit shipping services
files prior to the physical tender of packages to USPS
Slide 11
MTAC Related Webinars conducted in 2014
Representative Sample:
IMpb impacts for Market Dominant products
Mail Entry Roadmap Webinar
Secure Destruction – A Primer for Mailers
Mail Preparation and Entry Focus Session
Network Rationalization Phase II
2014 Fall Mailing Season Update
Accessing & Understanding Mail Quality Reporting
NCOALink® and ACS™ — Which is the Best?
Structured Release Schedule for 2014
Slide 12
Major Topics discussed in 2014 Meetings
FSS Preparation Requirements FSS Prep moved from optional to required in January including the
requirement to create scheme pallets at 250 pounds Industry found the quantity of smaller pallets created operational
challenges. Joint team identified potential solutions which are being tested.
USPS pursuing more robust FSS pricing
Network Rationalization Planned 2015 consolidations, CET and service standard impacts
Monthly labeling lists User Group 9 is working to improve data quality and timeliness
Flats Strategy Collaborative effort with industry to identify opportunities to reduce flats
supply chain costs
Mail Preparation and Entry
Slide 13
Major Topics discussed in 2014 Meetings
Exigency / 2015 CPI price increase Addressed concerns related to one price change or two price changes
due to software release issues
Full Service IMb Adoption Full Service invoicing and requirements roadmap Undocumented pieces and who to charge: Mail Service Provider or Mail
Owner Seamless acceptance roll out and what/when/whom is required Move Update tolerance of 0.8% for census verification Duplicate MIDs and CRIDs; especially for non-profits eInduction for non-Surface Visibility sites
Mailpiece Design Analyst (MDA) accessibility and support
DMM Simplification
Payment and Acceptance
Slide 14
Major Topics discussed in 2014 Meetings
UAA Secure Destruction program
Priority Mail Open and Distribute service levels
Address quality and the OIG report on UAA mail
Continue Start the Clock/Continuous Mailer Addressed errors, and mail excluded from measurement. Addressed rationale for volumes excluded from service Explored needed improvements
Isolating Remittance Mail performance statistics
Service Performance status for First-Class Mail
Addressing and Service Performance & Measurement
Slide 15
Major Topics from 2014 and proposed for 2015
Results from 2014 promotions Branded Color Mobile Technology Premium Advertising Mail and Digital Personalization Earned Value Credit Color Print in First Class Mail Transactions Emerging Technology featuring NFC Mail Drives Mobile Commerce
Exciting promotions proposed for 2015 Earned Value Credit Advanced or Emerging Technology Promotion First Class Mail Color/TransPromo Promotion Mail Drive Mobile Engagement Promotion
Product Development
Slide 16
2015 Meeting Schedule
MTAC Meeting Dates
February 17 - 19, 2015
May 20, 2015 (in conjunction with National Postal Forum in Anaheim, CA)
August 11 - 13, 2015
November 17 - 19, 2015
Questions?Questions?
Interim MTAC Update 2015 status and inquiries should be directed to:
Consumer & Industry Affairs / Industry Engagement & Outreach
Email: [email protected].