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Managing Successful ProgrammesAn Overview
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Copyright © Pearce Mayfield Associates Ltd MMIV
+44 (0)1235 227 252
Managing Successful Programmes
A Briefing to the Health Informatics SIGMoorfields Eye Hospital
22nd September 2004
Patrick Mayfield
My Proposition:
Programme Management better respects the complexity of the change you are in,
andIt exercises appropriate adaptive management of change
Managing Successful ProgrammesAn Overview
2
Copyright © Pearce Mayfield Associates Ltd MMIV
+44 (0)1235 227 252
Benefits
1. Greater control over the chaos
2.More humane engagement with the people involved
3. Realising real performance benefits
On outline of this Briefing
Managing Successful ProgrammesAn Overview
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Copyright © Pearce Mayfield Associates Ltd MMIV
+44 (0)1235 227 252
OGC Pedigree
Office of Government CommerceLaunched 1999Similar examination and accreditation systems to PRINCE2TM
“The Map is not the Territory”Mahan KhalsaLet’s Get Real or Let’s not Play
“The Map is not the Territory”Mahan KhalsaLet’s Get Real or Let’s not Play
Managing Successful ProgrammesAn Overview
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Copyright © Pearce Mayfield Associates Ltd MMIV
+44 (0)1235 227 252
Motion without Movement
Reactingto the latest
driver
Reactingto the latest
driver
Unaligned initiatives
Unaligned initiativesOutcomes
without benefits
Outcomeswithout benefits
CurrentCapabilityCurrent
Capability
The Capability Gap
Time
Str
ate
gy –
Perf
orm
an
ce a
gain
st K
PI’
s TargetOperation
CurrentOperation
CAPABILITY GAP
Managing Successful ProgrammesAn Overview
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Copyright © Pearce Mayfield Associates Ltd MMIV
+44 (0)1235 227 252
Programme Management and the Capability Gap
Key milestones
Str
ate
gy –
Perf
orm
an
ce a
gain
st K
PI’
s TargetOperation
CurrentOperation
Operational plansrefocused
Projects aligned tostrategic objectives
Managethis withProgrammeManagement
Obeng’s 4 Types of Change
On a Quest Paint byNumbers
WalkingIn a Fog
MakingA Movie
On a Quest Paint byNumbers
WalkingIn a Fog
MakingA Movie
KnowWhat
Don’tKnowWhat
KnowHow
Don’t KnowHow
Managing Successful ProgrammesAn Overview
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Copyright © Pearce Mayfield Associates Ltd MMIV
+44 (0)1235 227 252
MSP – in 3 Dimensions
(eg. Stakeholder Mgt,Benefits Mgt)
Managing Successful ProgrammesAn Overview
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Copyright © Pearce Mayfield Associates Ltd MMIV
+44 (0)1235 227 252
Vision Statement
Blueprint
Business Case
Organisation
Project Portfolio
Benefit Profiles
Stakeholder Map
Programme Mandate
Programme Brief
ProgrammeDefinition
Benefits Realisation Plan
Programme Plan
Plans
Risk Log
Communications Plan
Issue LogTools
Quality Mgt
Stakeholder Mgt
Issue Resolution
RiskMgt
Benefits Mgt
Resource Mgt
Planning & Control
ProgrammeGovernance
Defining aprogrammeDefining a
programme
Defining aprogrammeDefining a
programme
Governing a programmeGoverning a programme
Closing aprogrammeClosing a
programme
Managing theportfolio
Managing theportfolio
Managing benefitsManaging benefits
Programme Mandate
Identifying aprogramme
Identifying aprogramme
Completion of programme
Delivering capability
Realisingbenefits
Programme Definition, strategies and plans
Programme Brief
Review points
Managing Successful ProgrammesAn Overview
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Copyright © Pearce Mayfield Associates Ltd MMIV
+44 (0)1235 227 252
MSP Topic Principles
Organisation & Leadership
Benefits Management
Stakeholder Management
Risk Management & Issue Resolution
Quality Management
Planning & Control
Business Case Management
Managing Successful ProgrammesAn Overview
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Copyright © Pearce Mayfield Associates Ltd MMIV
+44 (0)1235 227 252
ProjectDeliveryTeams(PRINCE2)
Sponsoring Group
SeniorResponsible
Owner (SRO)
ProgrammeManager
BusinessChange
Manager(s)
ProgrammeOffice Delivering
Capability
Operational Units
EmbeddingChange
Programme Organisation & Leadership
A Benefits Model
Improved selection from applicant pool
Increased attraction of appropriate
candidates to apply and accept
Better understanding of the recruitment
requirements by HR
Improved integration of new recruits
To improve the recruitment of the
right number of the right people, at the right time to meet current and future business needs
Improved communication
Happier people
Clearer expectations
More attractive conditions
Increased applications
Clearer induction process
Better selection criteria
Enabler
Enabler
Enabler
Better career development
Improved schools liaison
Enablers Intermediate Benefits End Benefits End Goal
Managing Successful ProgrammesAn Overview
10
Copyright © Pearce Mayfield Associates Ltd MMIV
+44 (0)1235 227 252
Projects v Programmes: A Continuum
Single, SelfSingle, Self--containedcontainedMain DeliverableMain Deliverable
‘‘ClosedClosed’’
Multiple, Interrelated,Multiple, Interrelated,Different Kinds of DeliverablesDifferent Kinds of Deliverables
‘‘ContainedContained’’
Managing Successful ProgrammesAn Overview
11
Copyright © Pearce Mayfield Associates Ltd MMIV
+44 (0)1235 227 252
Internal or external business environment (political, economic, sociological, technological)
Programmesdefine, scope and prioritise
Projects and related activities
initiate, monitor and align
New or transformed business operations, services and capability
deliver and implement
Outcomes achieved and benefits realised
Strategies, policies, initiatives and targets
influence and shape
Critical Success Factors of a Programme
Clear & Consistent VisionClear & Consistent Vision
CoCo--ordinated ordinated ProjectsProjects
Transition to OperationsTransition to Operations
Focus on Benefits Focus on Benefits & threats to them & threats to them
Managing Successful ProgrammesAn Overview
12
Copyright © Pearce Mayfield Associates Ltd MMIV
+44 (0)1235 227 252
Programme Critical Success Factors
0.00
0.50
1.00
1.50
2.00
2.50Vision CSF
Benefits CSF
Coordinated Projects CSF
Transition Mgt CSF
Group Average Your Average
Managing Successful ProgrammesAn Overview
13
Copyright © Pearce Mayfield Associates Ltd MMIV
+44 (0)1235 227 252
My Proposition:
Programme Management better respects the complexity of the change you are in,
andIt exercises appropriate adaptive management of change
Benefits
1. Greater control over the chaos
2.More humane engagement with the people involved
3. Realising real performance benefits
Managing Successful ProgrammesAn Overview
14
Copyright © Pearce Mayfield Associates Ltd MMIV
+44 (0)1235 227 252
www.pearcemayfield.com
MSP™ and PRINCE2™ are trademarks of the Office of Government Computing. Pearce Mayfield has rights to use these trademark under its licence as an Accredited Training Organisation.This document is the Copyright © of Pearce Mayfield Associates Limited. If you wish to copy or receive this
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