MOTOR INSURANCE & PARTS IDENTIFICATION

ESTIMATING & REPAIR METHODOLOGY

MRC TRAINING COLLABORATION WITH IMI UK

WE HELP ENSURE ACCIDENT CARS ARE CORRECTLY REPAIRED AND PUT BACK SAFELY ON THE ROAD…

RAISING STANDARD FOR THE MOTOR REPAIR INDUSTRY

The ONLY concessionaire appointed by The General Insurance Association of Malaysia (Persatuan Insurans Am Malaysia – PIAM) with endorsement of The Central Bank of Malaysia (Bank Negara Malaysia – BNM), MRC fundamental mission is to reduce subjectivity in motor claims’ estimation and compensation. The consciousness of a need to ensure that vehicles damaged in an accident are repaired using the right methodology, equipment, and skills, to be safely put back on the road. This will continue to be MRC’s paramount social responsibility. As part of MRC’s commitment to both PIAM and BNM in standardizing the vehicle damage estimation and assessment, MRC is conducting a reliable training program for the industry standard. With collaboration with The Institute of Motor Industry, UK (IMI), our training programs are approved and certified IMI and recognized globally. We welcome the participation of all stakeholders of the industry in our training programs. This will also instill greater professionalism in the industry as a whole.

RAISING STANDARD FOR THE MOTOR REPAIR INDUSTRY

To enhance participants’ skills and technical knowledge to enable them to carry out their daily responsibilities, and for them to take advantage of these technologies and tools to improve their productivity. To raise the level of self-confidence and technological skills of the participants who are involved in automobile claims servicing and support. To provide an opportunity for automobile related industries, organizations, associations, clubs, schools, training institutes, and regulatory bodies to be more aware of public and private sector collaborations that would result in improved claims servicing, processing and data sharing. To foster better co-operation and awareness amongst industry players to establish understanding and partnership that would be mutually beneficial. To provide understanding and knowledge that would increase our industry’s competitiveness and recognition nationally, regionally, and internationally.

OBJECTIVES OF THE PROGRAM

RAISING STANDARD FOR THE MOTOR REPAIR INDUSTRY

AIM OF THE PROGRAM The purpose of this Training Program is to provide a learning opportunity for those who are involved in the motor insurance and automobile repair industry to acquire the knowledge and skills that will enhance their competencies, skills and efficiency to meet the needs and challenges of their duty and tasks of this demanding industry. Participants will be able to use their knowledge to then manage policyholders, customers, and other industry stakeholders with their understanding of the industry practices and to understand the parts terminology. They will also be able to use their knowledge to underwrite motor risks, and ensure that repair estimates for damaged vehicles are fair, transparent, and sufficient for it to be safely repaired - using acceptable methodology, skills and equipment - before it is put back on the road.

RAISING STANDARD FOR THE MOTOR REPAIR INDUSTRY

1. Collision Theory & Understanding ] Car Crashes 2. Understanding Repair Times 3. Understanding Repair Processes 4. Usage of Electronic Estimating Systems

5. Estimation Process and Methods of Evaluation 6. Understanding Vehicle Safety & Specifications 7. Vehicle Damage Assessment Processes 8. Case Studies 9. Practical and Assessment Day

Introduction to Motor Insurance & MRC 1. Insurance – Coverage and Documentation 2. Stakeholders of the Industry

Understanding Car Designs, Parts and Parts’ Terminology 1. Types of Car Designs and Materials 2. Vehicle Body Part Descriptions – Panels & Service Parts 3. Standardization on Parts Terminology 4. Electronic Estimating and MRC’s CPC Systems 5. Data Integrity in Estimating

TRAINING MODULES

RAISING STANDARD FOR THE MOTOR REPAIR INDUSTRY

Mode of Payment: Payment made to : “Motordata Research Consortium Sdn Bhd” Account Number : Maybank Banking Berhad 514196214759 Swift Code : MBBEMYKL

Date of Training :

Company Name :

Company Address :

Name of PIC :

Contact Number :

Name of Participant 1 :

Email :

Name of Participant 2 :

Email :

Fees: QAP COURSE FEES PAYMENT TARGET STAFF

1

Motor Insurance and Parts Identifications

RM1,000

(inclusive GST

& IMI* Certification)

Upon Registration

Manager Estimator

Loss Adjuster/Engineer Investigator

Report Writer

Estimating System User

2

Estimating & Repair

Methodology

RM2,000

(inclusive GST

& IMI* Certification)

Upon Registration

Contact Information: Motordata Research Consortium Sdn Bhd (352966 T) Level 13, Heitech Village, Persiaran Kewajipan USJ 1, UEP Subang Jaya, 47600 Selangor Malaysia Tel : +603-8026 8888 Fax : +603-8024 1052 Email : training@mrc.com.my Website : www.mrc.com.my

Registration form: QAP 1 : Motor Insurance & Parts Identification

QAP 2 : Estimating & Repair Methodology

Others :

Company Stamp

*Notes : Cancellations are not acceptable, but replacement are welcome. No refunds will be given for cancellation made less than seven (7) days prior to the date of the seminar, or for non-attendance or non-participation. MRC has right to reschedule the date of training.