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+ Faculty & Staff Migration to Office 365 Technical Overview: Exchange Mailbox Migration Process August 31 st , 2017 Information Technology Services Presenter: Ian Thomas

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Page 1: Moving Staff and Faculty to Office 365 v2...Office 365 Migration – Single Role Cutover One Way Trust Federated ADFS UTORarbor Enterprise AD UPN:@utoronto.onmicrosoft.com SMTP:@utoronto.ca,

+

Faculty & Staff Migration to Office 365Technical Overview: Exchange Mailbox Migration Process

August 31st, 2017

Information Technology Services

Presenter:IanThomas

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+TechnicalMigration– InContext

TechnicalMigration

Advisory&Consulting

CommunicationAwarenessOutreach

HQandGovernance

EverydaySupport

TechnicalManagement

MigrationManagement

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+ Office 365 Migration – What is Office 365?

UofT

UTORexchange

FileServers

SharePoint

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+

Changesatthedesktop/device§ AccesstoOffice365Services§ MailboxConsolidation§ CredentialChange§ MicrosoftOffice2016

Office 365 Migration – End User Impact

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+

Changesatthedesktop/device§ AccesstoOffice365Services

Office 365 Migration – End User Impact

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+

Changesatthedesktop/device§ MailboxConsolidation

Office 365 Migration – End User Impact

PrimarySMTPAddress

@

@

@

?

[email protected]

[email protected]

[email protected]

Mailbox

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+ Office 365 Migration – End User Impact

Changesatthedesktop/device§ CredentialChange

§ CurrentExchangecredentialswillnotworkwiththecloudnNetBIOS– e.g.utorarbor\thomasia

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+ Office 365 Migration – End User Impact

Changesatthedesktop/device§ CredentialChange

§ CurrentExchangecredentialswillnotworkwiththecloudnNetBIOS– e.g.utorarbor\thomasia

§ Newcredentialsrequired§ PrimaryEmailAddress/UTORidPassword§ WebLogin(forclientsthatsupportModernAuth)

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+ Office 365 Migration – End User Impact

Changesatthedesktop/device§ UpgradetoMicrosoftOffice2016§ AttheOffice§ AtHome§ OnMobile

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+ Office 365 Migration – End User Impact

Changesatthedesktop/device§ UpgradetoMicrosoftOffice2016§ AttheOffice§ AtHome§ OnMobile

§ OfficeProPlus

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+ Office 365 Migration – Email Migration

§ Phase1- UTORexchangeMailboxMigration§ ~19,000UTORexchangemailboxes§ ~1,200Medicinemailboxes

§ Phase2– UTORmailmigration§ Phase3– DecommissionLegacyEnvironments

Page 12: Moving Staff and Faculty to Office 365 v2...Office 365 Migration – Single Role Cutover One Way Trust Federated ADFS UTORarbor Enterprise AD UPN:@utoronto.onmicrosoft.com SMTP:@utoronto.ca,

+ Office 365 Migration – Current Environment

ExchangeClients

UTORad

UTORarborMedicine

UTORmail(IMAP)(~45,000mailboxes)@utoronto.ca

EnterpriseAD

500,000faculty/staff/students/alumni

UTORexchange(~19,000mailboxes)@utoronto.ca

UTmail+(230,000students/alumni)

@utoronto.ca,@mail.utoronto.ca,@alum.utoronto.ca

1,200faculty/staff

OneWayADTrust

Federated

ADFS

MedicineExchange(~1,200mailboxes)@utoronto.ca

AzureADConnect

40,000faculty/staff

UTORmail

UTORexchange

UTmail+

MedicineExchange

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+ Office 365 Migration – Migration Tools

§ ExchangeHybridMigration(OxfordPlan)§ Priasoft MigrationSuiteforO365§ Dell/QuestMigrationManagerforExchange(MMEX)§ CodeTwoExchangeMigrationSuite

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+ Office 365 Migration – MMEX

§ Mailbox/Calendar/PublicFolderMigrationTool§ Maintainsco-existenceviasynchronizationandattributemanipulation

§ Dell-EMC/Quest

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+ Office 365 Migration – MMEX Install/Config

ExchangeClients

UTORad

UTORarborMedicine

UTORmail

EnterpriseAD

UTORexchange

UTmail+

OneWayADTrust

Federated

ADFS

MedicineExchange

AzureADConnect

EADUTORexchange

MMEX

MMAD

@exchange.utoronto.ca

@o365migrated.ad.utoronto.ca,utoronto.onmicrosoft.com

1.InstallMigrationManagerforExchange(MMEX)2.InstallMigrationManagerforAD(MMAD)3.EstablishFederationforfree/busybetweenUTORarbor/MedicineandOffice3654.EstablishmailflowbetweenUTORexchange/[email protected],@[email protected]

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+ Office 365 Migration – Considerations

UTORarbor

EmailCalendaring

Free/BusyLookupDelegation

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+ Office 365 Migration – Considerations

UTORarbor

@[email protected]

@[email protected]

@utoronto.ca

@[email protected]

@[email protected]

[email protected]

Delegate

1.PrimarySMTPAddresses2.Dependencies

SingleRole

Multi-Role

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+ Office 365 Migration – Engage Department

InternalAudit

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+ Office 365 Migration – Engage Department

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+ Office 365 Migration – Single Role Pre-stage

OneWayTrust

FederatedADFS

AzureADConnect

UTORarbor

EnterpriseAD

UPN:@utoronto.onmicrosoft.comSMTP:@utoronto.ca,@utoronto.onmicrosoft.com

1.MMEXcreatesun-federatedO365Useraccount2.MMEXsynchronizesmailboxcontent(ongoing)

SMTP:@utoronto.ca,@exchange.utoronto.ca

Fwd:@exchange.utoronto.ca

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+

ContactSMTP:@utoronto.caFwd:@utoronto.onmicrosoft.com

Office 365 Migration – Single Role Cutover

OneWayTrust

FederatedADFS

UTORarbor

EnterpriseAD

UPN:@utoronto.onmicrosoft.com

SMTP:@utoronto.ca,@exchange.utoronto.ca

SMTP:@utoronto.caO365Enabled

AzureADConnect

1. ForwarderremovedfromO365mailbox2. Forwarderestablishedonon-prem mailbox3. @utoronto.caaddressremovedfromon-prem mailbox4. Contactcreatedon-prem [email protected]

[email protected]. MMEXFinalMailboxSync6. @utoronto.caaddressassignedtoEADaccount,Primary

SMTP/UPNset,EADaccountenabledforO3657. AzureADConnectLinksEADaccountwithO365account

Fwd:@exchange.utoronto.ca

Fwd:@utoronto.onmicrosoft.com

UPN:@utoronto.ca

SMTP:@utoronto.ca,@utoronto.onmicrosoft.comUPN:@utoronto.ca

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+ Office 365 Migration – Multi-Role Pre-stage

OneWayTrust

FederatedADFS

AzureADConnect

UTORarbor

EnterpriseAD

@utoronto.ca

UPN:@O365migrated.ad.utoronto.caSMTP:@utoronto.ca,@o365migrated.ad.utoronto.ca

1.MMEXcreatesun-federatedO365Useraccount2.MMEXsynchronizesmailboxcontent(ongoing)

@exchange.utoronto.ca

Fwd:@exchange.utoronto.ca

UPN:@mail.utoronto.caSMTP:@mail.utoronto.caO365Enabled

UPN:@mail.utoronto.caSMTP:@mail.utoronto.ca,@utoronto.onmicrosoft.com

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+ Office 365 Migration – Multi-Role Cutover

OneWayTrust

FederatedADFS

UTORarbor

EnterpriseAD

UPN:@O365migrated.ad.utoronto.caSMTP:@utoronto.ca,@O365migrated.ad.utoronto.ca

@[email protected]

[email protected]:@utoronto.onmicrosoft.com

AzureADConnect

MailboxcontentsMergedintopre-existing

1. ForwarderremovedfromO365mailbox2. Forwarderestablishedonon-prem mailbox3. @utoronto.caaddressremovedfromon-prem mailbox4. Contactcreatedon-prem [email protected]

[email protected]. MMEXFinalMailboxSync6. @utoronto.caaddressassignedtoEADaccount,Primary

SMTP/UPNset7. EADaccountchangespropagatedtoO365account8. Mergefromstagingmailboxintoproductionmailbox9. Temporarystagingaccount/mailboxremoved

Fwd:@exchange.utoronto.ca

Fwd:@utoronto.onmicrosoft.com

UPN:@mail.utoronto.caSMTP:@mail.utoronto.caO365Enabled

UPN:@mail.utoronto.caSMTP:@mail.utoronto.ca,@utoronto.onmicrosoft.com

UPN:@utoronto.caSMTP:@utoronto.ca,@mail.utoronto.caO365Enabled

UPN:@utoronto.caSMTP:@utoronto.ca,@mail.utoronto.ca,@utoronto.onmicrosoft.com

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+ Office 365 Migration – At the Desktop

UTORexchangeProfile

Office365Profile

§ DesktopmigrationtoolcreatesnewOutlookprofilepointingatO365mailbox,migratesoldprofilesettings

SettingsCopied

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+ Office 365 Migration – At the Desktop

UTORexchangeProfile

Office365Profile

§ DesktopmigrationtoolcreatesnewOutlookprofilepointingatO365mailbox,migratesoldprofilesettings

§ UserstartsOutlookandispromptedforauthentication§ primaryemailaddressandUTORidpassword

or§ WebLogin(ifenabledforModernAuthentication)

SettingsCopied

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+ Office 365 Migration – On Mobile

§ Dependingondevice,credentialchangeorprofilere-creationwillberequired

§ ProfilecreationexperiencewillbemuchimprovedovercurrentUTORexchangeexperience

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+ Office 365 Migration – On Mobile

§ CurrentUTORexchangeexperienceoniOS

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+ Office 365 Migration – On Mobile

§ NewUTmail+experienceoniOS

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+

{Demo}

Office 365 Migration – On The Web

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+ EnterpriseAD– OtherTopics/Questions

§ OtherTopics/Questions