cutover plan v2

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    Anatomy of a Cutover Planor Dont get caught dead in a go-live

    s ua on

    Mahesh Vallampati

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    About the Speaker

    Mahesh Vallampati Senior Practice Manager at SmartDog Services Senior Sales Consulting Manager at Hotsos. Worked at Oracle for nine ears

    Director of IT Database Services at a company inHouston

    Published in Oracle magazine

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    Agenda

    Go Live ecology Cutover Overview Cutover Plan

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    GO LIVE ECOLOGY

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    Go Live Ecology What is a Go-Live Anyway?

    A move from one defined state to another defined state Typically supposed to

    Minimize on-going risk Cost Effective

    Involves

    Several Stakeholders Co-ordination of tasks

    Usually involves a small defined window of time Includes cutover tasks Also includes rollback tasks if needed

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    Go Live Ecology Bus.Perspective

    ..

    ,

    , ,

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    Go-Live Ecology IT Perspective

    ,

    ,

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    Cutover Definition Is A Process

    Execution of Planned Tasks By Several Stakeholders Step by Step Performed at least once or twice to document issues

    and timings Variance from cutover for Production should be well

    understood Lessons should be definitely learnt

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    Cutover characteristics

    Plan well ahead Meet Customer Demand Ramp down Business, (Close open items, Notify

    customers) Cutover Activities Key Decision point made by stakeholder

    Move forward Roll Back

    Go-Live or RollBack Business Ramp up

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    Cutover Process Pre-Cutover Activities

    Build Production Environment Cutover Plan development Test Cutover Plan Wash/Repeat/Rinse

    Finalize Cutover Plan Cutover Activities

    Execute Cutover Plan Perform checks Go/No Go Decision

    Post Go Live Support Issue Management

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    Cutover Plan

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    Cutover Plan

    One document Includes all cutover related tasks Has a section for rollback also

    on a ns s a e o ers an e r as s Has decision checkpoints Has detailed timing information for trial cutovers

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    Cutover Plan

    Facilitates co-ordination between key playersand stakeholders

    Owned by a project manager or a key

    Business and IT own the cutover plan together A tool to manage cutover process

    A tool to report progress against cutover tasks

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    Cutover Plan Document

    Needs to be managed very tightly Changes to plan made only by cutover team Change risk understood and contingency plan in

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    Cutover Plan

    Detailed Task List Timings and dependencies for each tasks Parallel execution and co-ordination of

    inde endent tasks A contact list Rollback Plan Decision Points Contains readiness criteria

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    Readiness Criteria Criteria

    Site Technology Training Data Migration Sustainment

    Functionality Cutover Planning

    Criteria Scores 1-5

    1-No Impact

    2-Low Impact 3-Medium Impact 4-High Impact 5-Show Stopper

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    Risk ScorecardCriteria/Score

    1-NoImpact

    2-LowImpact

    3-Med.Impact

    4. HighImpact

    5. ShowStopper

    Site

    Technology

    Training

    DataMigration

    Sustainment

    Functionality

    CutoverPlanning

    Totals

    Overall Risk Score

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    Contingency Plan

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    Cutover Plans Formats

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    Cutover Plan Formats

    Spreadsheet Homegrown Created out of necessity

    PM.030 Transition and Contingency Plan Document

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    Spreadsheet

    Components Document Control Resources

    Cutover Escalation os mp emen a on uppor an

    On-Site/Remote Resources War Room Conf. Bridge

    Risk Scorecard/Readiness Criteria Cutover Plan DR-Restore

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    Document Control

    Version Control Owner Contributors

    ev ewers Issue List

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    Resources

    Cutover Escalation Post Implementation Support Plan On-Site/Remote Resources

    ame Contact (Cell/Home/Office) Managers Contact

    War Room/Conf. Bridge

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    A note on War Rooms

    War Rooms are effective When there are team chemistry issues Post Go Live issues are certain

    around the clock It is for a short period There is a lot on the line

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    Cutover Plan Task

    Owner Others Involved Dependencies

    Planned Start and End Actual Start and End

    Variance in duration Status Notes Score Process Improvement Opportunity

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    DR-Restore

    Same as Cutover Plan Get back to Original State

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    AIM Document PM.030

    PM.030 Transition and Contingency Plan Owned by the Project Manager

    DBA Team Infrastructure/OS Team Development Team Functional Team for Setups

    Much easy if done ahead of time

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    PM.030 Sections

    Detailed Transition Plan Cutover Contingency Plan Preparing for Production

    ro uc on c e u e rs ee

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    PM.030 Sections Detailed Transition Plan

    General Tasks Detailed Checklist Tasks

    Cutover Contingency Plan Contingency Steps

    pon ys em va a y Preparing for Production

    Approach Production Schedule - First Week

    Using the Company Support Infrastructure Information Systems Production Feedback Session Support Status

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    Walkthrough Cutover Plan Spreadsheet AIM PM.030 Document

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    Q U E S T I O N SQ U E S T I O N SA N S W E R SA N S W E R S