MOVING FROM CULTURAL COMPETENCY TO CULTURAL HUMILITY

Hispanic Roundtable 2nd

Annual Community SummitTumwater, WA June 17, 2019

AGENDA• Navigating the world with intercultural

communication – Video & comments• Culture definition • Stereotyping and assumptions • Cultural Intelligence – The brain hardware • Cultural competence versus cultural humility• Cultural humility - Video and comments• Cultural competence tools• Conclusions – Questions and comments.

WE ARE GLOBAL - INTERCULTURAL COMMUNICATION

Navigating the world with intercultural communication – Video of Dr. Deborah Swallow & comments

https://www.youtube.com/watch?v=PSt_op3fQck

BUZZ WORDS

LET’S MOVE TO DEFINE CULTURE

CULTURE DEFINITION

HOW YOU DEFINE YOUR CULTURE IN ONE WORD

CULTURE DEFINITIONS

CULTURE DEFINITIONS

“The system of shared beliefs, values, customs, behaviors, and artifacts that the members of society use to cope with their world and with one another, and that are transmitted from generation to generation through learning.”

CULTURE DEFINITIONS

knowledge, experiences, beliefs, values, attitudes, meanings, religion, hierarchies, notions of time, roles, spatial relations, concepts of the universe, and material objects and possessions acquired by a group of people in the course of generations through individual and group striving

System of knowledge shared by a relatively large group of people

Culture is communication and communication is culture

IS CULTURE GENETIC? EPIGENETICS?

Culture acts like a template, shaping our behavior and beliefs from generation to generation.

Each of us has a cultural template in place even before we are born.

Culture is not genetic. Cannot be attributed to genetic inheritance is learned.

CULTURAL INTELLIGENCE

Perception

The Hardware of culture: The Human brain

The Insula

The Amygdala

The Anterior Cingulate Cortex

1. Exercise:

2. How did this change what you see?

3. One more step – What did you see?

4. How did this change what you see?

5. Last Step – What do you see?

6. How did this change what you see?

STEREOTYPING

■ Culture is our lens. It determines how we interpret what we see.

■ Same words — different meaning

■ Same objects — different uses

HUMAN BEHAVIOR AND DIMENSIONSThree dimensions:

A “universal dimension” refers to ways in which people in all groups are the same.

A “cultural dimension” refers to traits a particular group of people have in common and how they are different from others.

A “personal dimension” ways in which each of us is unique.

STEREOTYPING

What we see & know

What we don’t see & don’t Know

COULD I BECOME FULLY CULTURALLY COMPETENT? TRUE OR FALSE –

CULTURAL COMPETENCE

CULTURAL COMPETENCE

Cross, Bazam, Dennis and Isaacs (1989) defined culture competency as “A congruent set of behaviors, attitudes, and policies that come together in a system, agency, or among professionals and enables that system, agency, or those professionals to work effectively in cross-cultural situations.

1999–2000: Federal Government establish standards for cultural competency -

CULTURAL COMPETENCE

CULTURAL COMPETENCY

CULTURAL COMPETENCE

CULTURAL COMPETENCE

CULTURAL HUMILITY

Video (Dr. Vivian Chavez) and comments

http://www.youtube.com/watch?v=SaSHLbS1V4w

https://www.youtube.com/watch?v=_Mbu8bvKb_U

CULTURAL HUMILITY DIMENSIONS

1. Life-long learning & Critical self-reflection

2. Recognizing and challenging power imbalances for respectful partnerships

3. Institutional or organizational accountability

CULTURAL HUMILITY

CULTURAL COMPETENCE VERSUS CULTURAL HUMILITY

CULTURAL COMPETENCE VERSUS CULTURAL HUMILITY

CULTURAL COMPETENCE VERSUS CULTURAL HUMILITY

CROSS-CULTURAL COMPETENCE

CONCLUSIONS - CULTURAL SELF-AWARENESS

What we want from others is recognition, respect, understanding and empathy.

No matter what groups you belong to, this is a universal concept, and one that you should keep in mind throughout your career.

It is critical that we not only recognize the differences among all of us, but that we also respect those differences.

CROSS-CULTURAL INTERACTION TOOLS -CULTURAL TRIADThere are three basic concepts and attitudes that support cross-cultural competency when you are exposed to encounters individuals of different cultures:

■ Empathy

■ Curiosity

■ Respect

CROSS-CULTURAL INTERACTIONS TOOLS

■ Recognize what your cultural values are, be aware

■ Limited language proficiency does not mean limited intellectual ability

■ Remember that you don’t know everything, and you are still learning

■ Always seek help from co-workers and individuals with more experience.

CULTURAL HUMILITY NETWORKING ACTIVITY

HISPANIC ROUNDTABLE 2ND

ANNUAL COMMUNITY SUMMIT TUMWATER JUNE 17TH, 2019

QUESTIONS FOR DISCUSSION

1. What call your attention in the cultural humility presentation and how the presentation helps you to connect to “One Heart One Community”?

2. How you plan to use this experience in your future interactions and your professional career?

INSTRUCTIONS FOR DISCUSSION1. The room will be separated in groups of two circles, one internal of 10 people facing the other internal of 10 people 2. Assign one HRT volunteer and/or member as facilitator/moderator of group discussion.3. All groups should stay at large room and every person will have to discuss questions with each other. Outer circle rotate and inner don’t.4. The group discussion will last 15 minutes per question and they should return to previous order to large discussion.5. The group assign two presenters by group one of the internal circle and one of the external circle – TWO minutes per group

INSTRUCTIONS FOR DISCUSSION

INSTRUCTIONS

1. Three tables together to complete 20 people

2. Ten people A and ten people B facing each other

3. Facilitator will start the discussion with question 1 for 15 minutes and question 2 for 15 minutes.

4. Facilitator control movement, keep time, and closes discussion at 30 minutes. Back to general discussion.

5. Ro-order tables and seats

GROUPS PRESENTATION

1. Two person per group

2. Present on group perspectives about the questions

3. Be mindful of time

4. Open your mind to a collective learning, self-reflection, and posture of humility

5. Take what is meaningful for you and your interactions

CULTURAL COMPETENCE & CULTURAL HUMILITY

CULTURAL COMPETENCE

CONTACT INFORMATION

Dr. Carlos Mejia Rodriguez Medical OfficerWA State Coalition of Community Health Workers for Migrants & Refugees CHWCMRcarlosmejia2784@chwcoalition.org Community Engagement Coordinator Southwest RegionMolina Healthcare Carlos.mejiarodriguez@molinahealthcare.comP: (360)489-7969