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  • 8/18/2019 Motivation Sprint Kickoff Presentation

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    © 2015 COWAN+

    VENTURE DESIGN SPRINTS KICKING OFF AMOTIVATION SPRINT

    Alex Cowan

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    © 2015 COWAN+

    THE VENTURE DESIGN PROCESS

       S   C   A   L   E   ?

    P IV O T ?

    PRODUCT &

    PROMOTION

    USER STORIES

    & PROTOTYPES

    CUSTOMER

    DISCOVERY &

    EXPERIMENTS

    VALUE

    PROPOSITIONS &

    ASSUMPTIONS

         S     H    O      W

        M    E …

       ?

    W   H    A     T      

     

    I         F        ?          

     WHO?PERSONAS

      W  H A   T  ?

    PROBLEM

    SCENARIOS &

    ALTERNATIVES

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    THE DESIGN SPRINT

    me oxe

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    THE DESIGN SPRINT

    NONEED

    NONEED

    NONEED

    NONEEDPERSONAS

    & PROBLEMS?  MOTIVATIONS? USABILITY? ARCHITECTURE? BUILD STUFF!

    HERE’S

    WHAT…

    NEED NEED NEED NEED

    PROBLEM

    SCENARIO

    SPRINT

    MOTIVATION

    SPRINT

    USABILITY

    SPRINT

    ARCHITECTURE

    SPRINT

    WHAT DO

    WE DO NEXT

    WEEK?

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    SPRINT TYPES

    VALIDATED

    PROPOSITIONS

     WORKING USERSTORIES

    So you don’t deliver asolution no one wants.

    So you practice drivingto user stories and

    test yourself on yourunderstanding andreadiness.

    MotivationSprint

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    CONCEPTS

    0

    Lean Startup

    -Evidence-Based Innovation & The Scientific Method

    - Learning Objectives vs. Scaling Objectives

    - Structuring Assumptions

    - Applied Experimentation and Minimum Viable

    Products (MVP’s)

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    WORKING YOUR VALUE HYPOTHESIS

    PERSONA HYPOTHESIS

    PROBLEM HYPOTHESIS

    VALUE HYPOTHESIS

    CUSTOMER CREATION HYPOTHESIS

    USABILITY HYPOTHESIS

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    SYSTEMATIC DRIVE TO VALUE VIA ‘LEAN STARTUP’

    Do I have real evidence from my buyer that this is compelling?

    01 IDEA!

     What is our ‘value hypothesis’ and what areits key assumptions?

     

    02 HYPOTHESI S

     How do I definitely prove or disprove theassumptions with a minimum of time andeffort?

    03 EXPERIMENTAL DESIG N

     04 EXPERIMENTATION

     

    Am I reacting or am I focused onvalidating my pivotal assumptions?

    ‘Pivot or persevere?’

    VALUEHYPOTHESIS

    source: adapted from ‘The Lean Startup’

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    EXAMPLE: ENABLE QUIZ

    OPPORTUNITYHiring quality technical talent is critical formany companies, but screening for skill sets is time consuming and awkward.

    CHALLENGEThe founding team wants to bootstrap withoutexternal funding so they need to focus on aspecific technical domain, one that will get them strong early traction.

    ENABLE

    QUIZ

    ENABLEQUIZ

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    EXAMPLE: ENABLE QUIZ

    Persona(s)Helen the HR Manager- responsible for sourcing and screening job candidates

    Frank the Functional Manager- hiring manager responsible for acquiring and managing talent

    ProblemScenario

    Helen: hard to screen for technical skills

    Frank: never has enough time for recruiting and doesn’t want to be a jerk during interviews

    AlternativesHelen: call references, take their word for it (on skills)

    Frank: ask a few probing questions

    ValueHypothesis

    If Enable Quiz offers companies that hire engineers lightweight technical quizzes that screen job candidates for

    engineering positions, then these companies would trial, use, adopt, and pay for such a service.

     What Minimum Viable Product (MVP)?

    That you can bootstrap?

    That doesn’t require software at all?

    ENABLEQUIZ

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    THE CONCIERGE MVP

    Metrics:

    Do the HR managers use them? How often?

    Do they want one for their next open position?

    Do the functional managers care?

     Work with a set of HR managers to produceposition-specific quizzes by hand on paper (orGoogle Forms, etc.).

    ENABLEQUIZ

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    CASE STUDY: ZAPPOS

    OPPORTUNITY(1999) An observed problem scenario around the difficulty of finding the right shoe at localretail and a giant (but nascent) market in onlineretail.

    CHALLENGEConsumers still in the early stages of adoptingand habituating to online retail. Founder (Nick

    Swinmurn) wanted to bootstrap.

    ZAPPOS

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    Persona(s) Sam the shoe-hound- knows what he wants but not where to get it.

    ProblemScenario

    Sam is unable to find the shoe he wants at local retailers, wasting time and getting frustrated.

    Alternatives Possibly mail order or wait until he’s in a bigger market to go to the store.

    ValueHypothesis Make the shoe Sam wants accessible online and make sure he has a great experience so he’ll come back and nothave to think about where to find the shoe he wants anymore.

     What Minimum Viable Product (MVP)?

    That you can bootstrap?

    That doesn’t require software at all?

    CASE STUDY: ZAPPOS

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    Result:It worked and the rest is history.

    Photographed shoes and put them online toobserve whether anyone bought them.

    CASE STUDY: ZAPPOS

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    UNBUNDLING THE VALUE HYPOTHESIS INTO ASSUMPTIONS

    MVP Archetype Example Assumptions (Enable Quiz)

    Wizard of Oz If we get HR managers to a landing page with a demo, 10% will sign up forour email product announcements.

    Concierge If we create position-specific quizzes for HR managers, they’ll use them~100% of the time and, after two positions, be willing to pay.

    SalesIf we offer the service at [x] price with [y] supplemental assistance,companies that hire a lot of engineers will pay [z].

    If we [do something] for [persona], they will [respond in a certain way]

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    UNBUNDLING THE VALUE HYPOTHESIS INTO ASSUMPTIONS

    MVP Archetype Example Assumptions (Enable Quiz)

    Wizard of Oz If we get HR managers to a landing page with a demo, 10% will sign up forour email product announcements.

    Concierge If we create position-specific quizzes for HR managers, they’ll use them~100% of the time and, after two positions, be willing to pay.

    SalesIf we offer the service at [x] price with [y] supplemental assistance,companies that hire a lot of engineers will pay [z].

    If we [do something] for [persona], they will [respond in a certain way]

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    EXAMPLE: ENABLE QUIZ CONCIERGE MVPComponent Notes

     What assumption will this test? If we offer HR managers at companies that hire a lot of engineers a lightweightquizzing app, they will convert to paid subscriptions after an unpaid trial.

    How? We’ll start with custom-built quizzes on Google Forms to assess the basic value of the product to the HR manager.

     What is/are the pivotal metric(s)?

     What is the threshold for true (validated) vs.false (invalidated)?

    1: If we create position-specific quizzes for HR managers, they’ll use them ~100% of the time. Metric: [quizzes administered]/[candidates interviewed]. 

    2: If the HR managers use the quiz, they’ll send through

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    GETTING READY FOR YOUR SESSIONS

    1 2 3 4 5

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    DAY 1 ACTIVITIES: MOTIVATION SPRINT

    Intro. Concepts + Warmup

    Draft Structured Assumptions

    Brainstorm Experiment Ideas

    Rank Experiment Ideas

    Detail Experiment Ideas

    Detail Experiment Plan

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    DAY 2-4 ACTIVITIES: MOTIVATION SPRINT

    2 3 4Experimentation

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    DAY 5 ACTIVITIES: MOTIVATION SPRINT

    5

    Review Metrics & Evidence

    Draft User Stories, Storyboards, Wireframes

    Decide Next Steps

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    YOUR BRIEF

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    Who & What?We want to unpack and detail this basic assumption:

    If we [do x] for [a certain persona] they will [respond in a

    certain way].

    Why?We need to determine if building [initial software deliverable] is

    likely to be valuable to [personas].

    How?Our deliverables will be: a set of experiments and validated

    assumptions, along with user stories to test our readiness and

    concepts for implementation.