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MODULE Email and Messaging 1

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Page 1: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

MODULE

Email and Messaging

1

Page 2: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Email

• Messages exchanged among Internet subscribers

• Vary from a simple text based messages to one that carries different attachments– Word, PowerPoint documents– Any computer file– Video and audio clippings etc.

Page 3: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Messaging

• Email expanded to include a number of other functions and services

• Document sharing and collaboration • Whiteboard applications• Scheduling of group activities• Etc.

Page 4: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Collaboration and Sharing

Internet

User 1

User 2

Documentfor

Sharing orCollaboration

Sharing: Both users can see the document but only one can make changes

Collaboration: Both users can see and also make changes to the document

NetMeeting

Page 5: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Implementation Of Messaging

Server

Client 1 Client 2

Lotus Domino server, Microsoft Exchange Server

Internet

Internet serviceProvider

WWW Services

Page 6: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Major Messaging Products

• Microsoft Exchange Server– Outlook and Outlook Express Clients

• Lotus Domino Server– cc:Mail– Lotus Notes (Client)

• Netscape ???

Page 7: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

MODULE

Voice Over IP and Internet Telephony

7

Page 8: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Voice Over IP and Internet Telephony Defined

• The use of the internet to transmit voice in real-time– Transmission of digitized voice using

the Internet Protocol

• Internet Telephony is an example– Usage of the Internet to transmit

telephone calls

Page 9: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Internet Telephony Defined

• Using the Internet (TCP/IP) for largely the telephone related applications– Termination of voice traffic

Page 10: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Voice over IP Prospects and Challenges

• Voice transmission over the Internet has been identified as one of the largest growth areas– Companies will in the future use the

Internet extensively for voice communications

• Current IP is not well suited for voice transmission– Latency being the biggest drawback

• Bandwidth restrictions also hamper voice transmission

• IP is being improved to carry voice

Page 11: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Internet Telephony• A growing market • Further information

– http://www.internettelephony.com/

• Current Products (???)– Net meeting (Microsoft)– ICQ– Cooltalk (Netscape) etc.

• Long-term focus is on regularly using the Internet as a viable alternative to the Plain Old Telephone Service (POTS)

• H.323 is the prominent standard for Internet telephony

Page 12: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Sample Telephony Applications

Computer-to-Computer Calling • Computer-to-Phone Calling:

– Requires ITSP service in addition to regular ISP service

– www.dialpad.com

• Phone-to-phone– Using TCP/IP

• Live Motion Video– Video Conferencing

• Whiteboarding: – Share and edit photos, documents and drawings

with others in real time.

• Voice Mail: – Record compressed voice files and sending them

as attachments.

Page 13: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

MODULE

Virtual Private Networks (VPN)

13

Page 14: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

VPN Defined

• A private network that uses the public network infrastructure

• A secured web of tunnels that links various nodes to form the Virtual Private Network

Page 15: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Virtual Private Network

Public

VPN

Page 16: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

VPN Implementation

Internet

Company’s Intranet

Point-to-Point Tunneling Protocol

(PPTP)Fire Wall

Page 17: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

VPN Past and Present

• Past– Based on PSTN (Public Switched

Telephone Network)

• Present– Based on next generation public

network technologies

Source: VPNWorx, VPN Quick Reference Guide

Page 18: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Base Technologies for VPN

• Carrier IP• PPTP• Frame Relay• ATM

Page 19: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Areas of Applications

• All major business organizations that require a secured Extranet

Page 20: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

MODULE

WAN and Access Technologies

20

Page 21: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

WAN Scope

• Enterprise-wide• Metropolitan and National• Global• Underlying network infrastructure

for the Internet• Fastest growing network

– Growth is appreciable in the area of Virtual Private Network

Page 22: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

The Early Days of Communications and

Computing • Telecommunication

– Centered on analog technology

• Data communication needs– Centered around digital technology

• Digital to analog interface– For long distance communications

Page 23: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Long-distance Communications

Digital Digital

Modulation

Plain Old Telephone Service (POTS)

Analog

Interface

Page 24: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Initial WANs

• Introduced to overcome the limitations of general purpose analog telephone lines used– Better conditioned lines such as leased lines were

used

• Driven by a collection of computers for routing the data traffic from source to destination

• Arpanet was the first WAN to be created• X.25 was the initial communication

technology used– X.21 was used in Europe

Page 25: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Basic Components of the WAN

Leased lines

Computers/Routing algorithms

Routing devices

X.25 Driven

Page 26: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Present Status of WANs

• Information is carried in digitized form in many segments of the WAN

• Digital communication lines– Over copper wire– Over fiber-optics

• Telecommunications and computer communications are merging in terms of deploying digital technology

Page 27: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

WANs: Present and Future

• Move towards digital technology• Technologies

– Frame Relay– ATM

• Point-to-point digital communication will become widely used in the future

• The WAN of the future will be designed to meet with the increasing bandwidth demands of the Internet– Internet2

Page 28: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

ATM operating at severalhundred Mbps

Internet2: The WAN of the Future

Ramp

BusinessComputer System

ATM Switches

High speed digital lines

28

Page 29: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Possible Convergence Digital Technology

• Networks– Local– Enterprise– Wide area– Global

ATM

Point-to-point ATM connection is possible probably under a single technology

Page 30: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

ATM Promise

Server

Client 1 Client 2

25 Mbps

ISP100 Mbps

Internet Backbone

1 Gbps

300 Mbps

Page 31: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Challeng Posed by Gigabit Ethernet to ATM

1 Gbps(Gigabit)

100 Mbps(Fast)

10 Mbps

1 Mbps(Past)

Ethernet EvolutionClient 2

10 Mbps/100 Mbps/

1 GbpsServerISP

Client 1

Hub

Page 32: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Wide Area Network Technologies

WANTechnologies:

X.25 (old)FDDI

Frame RelayATM

LosAngeles

Seattle New York

Florida

Page 33: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Front-end Access Technologies

• ISDN• xDSL • Cable modem• Direct satellite access

• ADSL is an example of xDSL

Page 34: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Access Speeds

• Fastest speed of an analog modem is around 56K bps

• Newer technologies operate at faster speeds

• Newer technologies have made a significant contribution in increasing the speed of communication

Page 35: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Digital Internet Technologies Summarized

FDDIFrame Relay

ATM

Cable

Mod

em

Direct

Satell

ite A

cces

s

xDSL

ISDN

35

Page 36: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

MODULE

Audio and Video Streaming

36

Page 37: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Audio and Video Streaming

• Deliver continuous audio and video streams over a low bandwidth connection

• Packet switching networks do no guarantee real-time and continuous delivery of data packets

• Streaming involves compression and decompression (CODEC)

Page 38: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Application Areas

• Dissemination of multimedia information on the web

• Training and education• Etc.

Page 39: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Streaming Examples

Streaming Software

Audio (wav)Video (AVI)

Real FormatRM, RMA, RT,

RP etc.

Windows FormatASF etc.

39

Page 40: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Hosting of Streamed Media

Streaming Server(Real Server orWindows Media

Server)

Internet

Streaming at 28.8, 56, 128 etc. Kbps40

Page 41: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Method of Delivery

• Unicasting• Multicasting• Broadcasting

Page 42: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Major Streaming Technologies

• Real• Microsoft Windows Media

Technologies

Page 43: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

MODULE

Video Conferencing

43

Page 44: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Video Conferencing

• The exchanging of audio and video information while engaged in conferencing

Page 45: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Major Types of Video Conferencing

• Dedicated video conferencing– Telecommunication lines are used

solely for the purpose of setting up a video conferencing facility

• Desktop video conferencing– Video conferencing conducted from a

computer connected to the Internet

Page 46: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Video Conferencing Standard

• H.232 Series of standards

Page 47: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Sample Desktop Video Conferencing Products

• CU-SeeMee• Intel ProShare• Microsoft NetMeeting• PictureTel

Page 48: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Keywords

• Intranet, Extranet, Internet• VPN, PPTP• Real Media and Windows Media• Network appliance and Internet

Appliance• Sharing, Collaboration • Messaging Server and Messaging

Client

Page 49: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Keywords

• SMTP, POP3, IMAP• VoIP, H.323, IPv6• X.25, ATM, Frame Relay, FDDI• T1, T3, OC1, OC2 • ISDN, xDSL, Cable Modem, Satellite• Unicasting, Multicasting and

Broadcasting

Page 50: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Microcomputer-based Distributed Architecture

Fiber Optic Backbone(FDDI)

Mainframe/Minicomputer

Systems

Bus LAN

RingLAN

WAN Gateway(TCP/IP)

ModemGateway

External Digital/Analog Lines

Page 51: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Microcomputers

• Widespread usage– Serious business computer

• Dramatic increase in power– Comparable to mainframes of the past

• Declining cost– Affordable to use in all levels of business

• Communication device– Access services and resources on the

Internet

Page 52: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Connectivity

• Computers are increasingly being viewed as resources in a network and not simply as stand-alone units any more

• LANs, Departmental networks, Enterprise networks, WANs etc. are deployed widely in business

Page 53: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Downsizing: Path of Evolution

CentralizedMainframe

DistributedNetwork

Client-ServerArchitecture

Thin-clientconcept

More power to the user

Better management of shared dataReduced cost of ownership

Page 54: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Client-Server Computing Architecture

• Centralized data– Control and management

• Distributed processing– Processing using client-tools

• Mainframe advantage• Microcomputer flexibility

Page 55: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Preview of Client-Server Computing

Back-end data storage and retrieval.

Front-end interface and data manipulation tools.

Server

Clients

55

Page 56: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

A Preview of Thin-Client Concept

Powerful Server

Thin Clients

Limited front-end processing and storage

Extensive back-end data storage, retrieval and

Processing

Page 57: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Digitization Of Telecom Network

• Mode (ATM)

Page 58: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Front-end Access Technologies

• ISDN• xDSL • Cable modem• Direct satellite access

• ADSL is an example of xDSL

Page 59: MODULE Email and Messaging 1. Email Messages exchanged among Internet subscribers Vary from a simple text based messages to one that carries different

Access Speeds

• Fastest speed of an analog modem is around 56K bps

• Newer technologies operate at faster speeds– In the Mbps region

• Newer technologies have made a significant contribution in increasing the speed of communication