Leadership and Change for Energy Efficiency in Accounting and Management

Module 7

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Disclaimer

This material has been developed as part of the UTS Business School and Ernst & Young ‘Leadership & Change for Energy Efficiency in Accounting & Management’ project. The project is supported by the NSW Office of Environment & Heritage as part of the Energy Efficiency Training Program. For more information on the project, please go to: http://www.business.uts.edu.au/energyefficiency/.

This presentation is for educational purposes only, and does not contain specific or general advice. Please seek appropriate advice before making any financial decisions.

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Learning objectives and what we will cover

► After completing this module, you will be comfortable to:► Present a business case for energy efficiency to a senior

audience► Articulate clearly your role within a strategy for effecting

change within their organisation

► How?► Presentations and panel feedback► Where to next?► Action plans

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Preparing the business case

► Presentation preparation – approx 30 minutes

Final change management messages

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Stakeholder Engagement / Management

Stakeholders

“Those individuals or groups who depend on the organisation to fulfil their own goals and on whom, in turn, the organisation depends.”

Johnson & Scholes

Stakeholder Management

“The action that establishes and maintains mutually beneficial relationships between an organization [or programme] and the publics [or stakeholders] on whom its success or failure depends.”

Cutlip et al, 2000

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Stakeholder Engagement / Management

Leaders and / or peers closest to the impacted stakeholders – do not possess the power to change, but can and should be strong influencers.

Individual / group who help with the development and execution of program / project / initiative implementation.

Executive Sponsor

Individual / group who has the power AND influence to authorize and substantiate the change. Typically the “face of the program / project / initiative.”

Extended Sponsors

Change Network

StakeholdersThe individuals or groups who must actually change (Note: Sponsors and extended Sponsors must change as well as the targeted population and should be considered key stakeholders throughout the change process.)

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Stakeholder Mapping

1. Manage closely

2. Keep close3.Keep informed

4. Update regularly

Level of Support for the Change

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1 3 5

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Develop your analysis into a plan

Stakeholder Priority What we need them to do?

What they need from us?

What is the intervention and frequency?

Owner of the intervention

How to measure?

► xxx ► High

► Medium

► Low

► xxx ► xxx ► Think of WIFMs, Hot Buttons

► Decide the appropriate communication medium?

► xxx ► How will we know it is done?

► Evidence

► Feedback mechanisms

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Questions?

Thank youModule 7