module 2 trainer kit computer basics internet

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In this module, you will find An introduction A lesson plan for the trainer Handouts for students To teach the module, you will need A PC with Internet access for each student and the trainer A computer projector and a screen Headphones for students (if available) A 3-ring binder to store materials To get started, you should Read the Introduction Read the lesson plan Print the lesson plan and insert it in a binder Print out and make copies of the handouts for students Prepared by Christine Anning June 2011 Modified by Emilie Hanson March 2012 St. Catherine University, MLIS Department 2004 Randolph Ave, St Paul MN 55105 www.stkate.edu/academic/mlis/ [email protected] Module 2: A Toolkit for Trainers Internet Basics

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Page 1: Module 2 Trainer Kit Computer Basics Internet

I n t h i s m o d u l e , y o u w i l l fi n d• An introduction• A lesson plan for the trainer• Handouts for students

To t e a c h t h e m o d u l e , y o u w i l l n e e d• A PC with Internet access for each student and the trainer• A computer projector and a screen• Headphones for students (if available)• A 3-ring binder to store materials

To g e t s t a r t e d , y o u s h o u l d• Read the Introduction• Read the lesson plan• Print the lesson plan and insert it in a binder• Print out and make copies of the handouts for students

Prepared by Christine Anning June 2011Modified by Emilie Hanson March 2012

St. Catherine University, MLIS Department2004 Randolph Ave, St Paul MN 55105

www.stkate.edu/academic/mlis/[email protected]

Module 2: A Toolkit for Trainers

Internet Basics

Page 2: Module 2 Trainer Kit Computer Basics Internet

MODULE 2: INTERNET BASICS

Lesson Overview

L e s s o n G o a l sIn this lesson, students will:

1. Learn basic Internet terms

2. Learn how to get to a website.

3. Learn how to explore a website.

4. Learn how to use a search box.

5. Learn how to use a site map.

L e s s o n M a t e r i a l sIn this lesson, student will need:

1. Handout 2A: Lesson Goals

2. Handout 2B: Internet terms

3. Handout 2C: Practice Assignment

4. Writing utensils

N u m b e r o f S t u d e n t sMaximum: 10 with one instructor present

L e v e l o f E x p e r t i s eBeginner. Basic/minimal typing skills are required as prerequisite.

L e s s o n L e n g t h60 - 90 minutes

Helping Older Adults Access Online Information: A Toolkit for Trainers

Module 2 - Toolkit: Internet Basics! ! M-2Course adapted from National Institute on Aging (2007)Helping Older Adults Search for Health Information Online. Retrieved from www.nia.nih.gov

Page 3: Module 2 Trainer Kit Computer Basics Internet

MODULE 2: INTERNET BASICS

Lesson Preparation

✓ B e f o r e t h e l e s s o n , y o u s h o u l d :

Read over the entire lesson plan. Also review the handouts.

Store the lesson plan in a 3-ring binder to use while teaching.

Make copies of the handouts for students. To avoid distraction, we recommend that you wait to distribute the handouts until indicated in lesson.

Check out the links that you and your students will be visiting in the lesson.

✓ W h e n y o u a r r i v e a t t h e c l a s s r o o m , y o u s h o u l d :

Write your name and the title of the level of the lesson on the board.

Make sure your computer projector and students' computers are working !and that there is Internet access.

Set students' screens to their desktops.

✓ Yo u s h o u l d a l s o :

Read Quick Tips for a Senior Friendly Computer Classroom. National Institute of Aging. Available at http://nihseniorhealth.gov/toolkit/toolkitfiles/pdf/QuickTips.pdf

Helping Older Adults Access Online Information: A Toolkit for Trainers

Module 2 - Toolkit: Internet Basics! ! M-3Course adapted from National Institute on Aging (2007)Helping Older Adults Search for Health Information Online. Retrieved from www.nia.nih.gov

Page 4: Module 2 Trainer Kit Computer Basics Internet

MODULE 2: INTERNET BASICS

Lesson Structure

T h e s e n i o r - f r i e n d l y l e s s o n s t r u c t u r e i n c l u d e s :• Set-up activities to prepare students for learning.

• Core activities to teach basics Internet terms and searching

• Practice activities to let students apply skills they learned.

T h e t r a i n e r - f r i e n d l y l e s s o n p l a n f e a t u r e s :• An easy -to-read format.

• Short, well-defined segments of teaching material per page.

• Clearly marked, scripted transition boxes at the top of each page announcing the next learning point and ensuring a smooth transition between segments.

• Suggested teaching times for each skill.

• Helpful sidebars, providing teaching and navigation tips and describing the purpose for activities.

• Meaningful icons.

I c o n s U s e d i n t h e L e s s o n P l a n :I c o n s U s e d i n t h e L e s s o n P l a n :I c o n s U s e d i n t h e L e s s o n P l a n :I c o n s U s e d i n t h e L e s s o n P l a n :

Refer to HandoutDemonstrate Using

ProjectorStudents Navigate

at ComputersA Discussion

Should Take Place

Helping Older Adults Access Online Information: A Toolkit for Trainers

Module 2 - Toolkit: Internet Basics! ! M-4Course adapted from National Institute on Aging (2007)Helping Older Adults Search for Health Information Online. Retrieved from www.nia.nih.gov

Page 5: Module 2 Trainer Kit Computer Basics Internet

MODULE 2: INTERNET BASICS

Reaching the Older Student

To h e l p y o u r s t u d e n t s g r a s p , a p p l y, a n d r e t a i n t h e

s k i l l s a n d i n f o r m a t i o n t h e y a r e t a u g h t , b e s u r e t o :

• Proceed slowly through the lesson. Some older adults will take longer than younger people to get the knack of using the computer. If you move too quickly, they may not be able to keep up. They need time to practice and to absorb new information.

• Circulate to make sure students are following you. Check studentsʼ screens frequently to make sure they are not lost. If possible, arrange to have one or more classroom assistants work with students individually during the lesson.

• Speak slowly and repeat information as often as necessary. Donʼt make assumptions based on studentsʼ age. They are learning new skills, and they will probably need to hear the information more than once to retain it.

• Encourage questions. Pause frequently to ask if there are questions. After soliciting questions, allow at least 10 seconds for students to formulate them.

• Create a senior-friendly environment. Read Quick Tips for a Senior Friendly Computer Classroom available at http://nihseniorhealth.gov/toolkit/toolkitfiles/pdf/QuickTips.pdf for help on setting up the classroom to accommodate the needs of older adults.

Helping Older Adults Access Online Information: A Toolkit for Trainers

Module 2 - Toolkit: Internet Basics! ! M-5Course adapted from National Institute on Aging (2007)Helping Older Adults Search for Health Information Online. Retrieved from www.nia.nih.gov

Page 6: Module 2 Trainer Kit Computer Basics Internet

MODULE 2: INTERNET BASICS

Reaching the Older Student

T h e s e t r a i n i n g t e c h n i q u e s f r o m t h e l e s s o n c a n a l s o h e l p y o u b e s u c c e s s f u l :

• The use of scripted transition boxes to announce each new segment helps the class stay focused and on track.

• Presenting material in small, well-defined steps makes it easier for students to grasp new skills and information.

• Frequent summarizing and hands-on practice helps students retain what theyʼve learned.

• Handouts and printed screen shots help students understand and recall what is taught.

• Group discussions and short dialogues help put students at ease.

Helping Older Adults Access Online Information: A Toolkit for Trainers

Module 2 - Toolkit: Internet Basics! ! M-6Course adapted from National Institute on Aging (2007)Helping Older Adults Search for Health Information Online. Retrieved from www.nia.nih.gov

Page 7: Module 2 Trainer Kit Computer Basics Internet

A Toolkit for TrainersA Project of St. Catherine University

MLIS Department

June 2011, Updated March 2012

Module 2: Lesson Plan

Internet Basics

Page 8: Module 2 Trainer Kit Computer Basics Internet

OPENING COMMENTS (5 Minutes)

"Welcome to Lesson 2 Internet Basics. My name is ____________,

(and this is ____________). Before we start the class I'd/we’d like to

review a few general points."

This lesson...

• Is intended for beginning students

• Is the second in a series of three lessons developed by St. Catherine Universityʼs MLIS (Master of Library and Information Science) department to help older adults learn to use the computer in searching for online information and using email

• Will last about 60-90 minutes with a five minute stretch break

• Bathroom breaks can be taken anytime

Ask students if they have any questions.

Helping Older Adults Access Online Information: A Toolkit for Trainers

Module 2 - Toolkit: Internet Basics! ! M-8Course adapted from National Institute on Aging (2007)Helping Older Adults Search for Health Information Online. Retrieved from www.nia.nih.gov

Page 9: Module 2 Trainer Kit Computer Basics Internet

INTRODUCTIONS (3 Minutes)

"Before we get started, let's introduce ourselves."

1. Introduce yourself, giving your name and your experience teaching computers and the Internet. If you have a teaching partner, introduce that person.

2. Ask students to give their names and tell whether they are at a beginning, intermediate, or advanced level with regard to computer experience.

3. If time permits, ask each student

• to tell something about his or her background,

• why they decided to take this class,

• and what they hope to learn.

P u r p o s e o f A c t i v i t y

• Introductions help students feel more at ease.

• Sharing computer experience may help the class be patient with less experienced students who need more time with an activity.

Helping Older Adults Access Online Information: A Toolkit for Trainers

Module 2 - Toolkit: Internet Basics! ! M-9Course adapted from National Institute on Aging (2007)Helping Older Adults Search for Health Information Online. Retrieved from www.nia.nih.gov

Page 10: Module 2 Trainer Kit Computer Basics Internet

CLASS PROCEDURES (3 Minutes)

"Let's talk for a moment about how the class will proceed. You will be

learning new ways to use the Internet, and in order for everyone to be

successful, here are some things we need to do."

Te l l s t u d e n t s t h e f o l l o w i n g …

1. To make sure everyone grasps the information and learns the skills...

• We will proceed in a step-by-step manner and at a slow-to-moderate pace.

• I (or my partner) will circulate frequently during class to make sure everyone is keeping up with the lesson.

• There will be plenty of hands-on practice activities to let you apply the skills that you learn.

2. As student, you should...

• Feel free to raise your hand and ask a question if you do not understand something.

• Feel free to ask me to repeat anything I've said.

• Not worry about hurting the equipment because it is very sturdy.

• Not worry about making mistakes because that is to be expected when learning a new technology.

• Have a binder or folder to store the handouts you will receive.

3. Ask students if they have any questions about class procedures.

P u r p o s e o f A c t i v i t y• To communicate expectations, put students at ease, and facilitate learning.

Helping Older Adults Access Online Information: A Toolkit for Trainers

Module 2 - Toolkit: Internet Basics! ! M-10Course adapted from National Institute on Aging (2007)Helping Older Adults Search for Health Information Online. Retrieved from www.nia.nih.gov

Page 11: Module 2 Trainer Kit Computer Basics Internet

LESSON GOALS (2 Minutes)

"In this lesson, you will learn some basic Internet skills in order to

become familiar with how the Internet works for you."

Pass out Handout 2A: Lesson Goals

1. Go over the handout with students.

Helping Older Adults Access Online Information: A Toolkit for Trainers

Module 2 - Toolkit: Internet Basics! ! M-11Course adapted from National Institute on Aging (2007)Helping Older Adults Search for Health Information Online. Retrieved from www.nia.nih.gov

Page 12: Module 2 Trainer Kit Computer Basics Internet

INTERNET TERMS (10 Minutes)

"Let's begin with Goal 1 - learning some basic internet terms."

Pass out Handout 2B: Internet Terms1. Go over the Internet terms from Part I of

Handout 2B.

2. You may want to demonstrate these terms using your projector.

Ti p s f o r G l o s s a r y R e v i e w• Refer students to the page and item number of the term.

• Make sure students locate the term.

• Read, or have a student read, the definition aloud. Point out details in the illustration or on your computer screen.

• Tell students they will understand these terms better as they use them in the lesson plan.

# INTERNET TERM

1 Internet

2 World Wide Web

3 Website

4 Home Page

5 Link

6 Back Arrow

7 Web Address / URL

Helping Older Adults Access Online Information: A Toolkit for Trainers

Module 2 - Toolkit: Internet Basics! ! M-12Course adapted from National Institute on Aging (2007)Helping Older Adults Search for Health Information Online. Retrieved from www.nia.nih.gov

Page 13: Module 2 Trainer Kit Computer Basics Internet

HOW TO GET TO A WEBSITE (10 Minutes)

"Let’s move on to Goal 2 - learning how to get to a website."

1. Point out the address box on the browser's home page. Tell students that typing in the website address into the address box and pressing the Enter key on the keyboard is one way to get to a website.

2. Show students how to get to a website by typing in the address for the National Institute on Aging (NIA) website (www.nia.nih.gov) and hitting the Enter key.

3. Ask students to type in the NIA web address on their computers and then hit Enter. Circulate to make sure that everyone is able to type in the address and get to the website.

Te a c h i n g T i p s• Proceed slowly through each step. Make sure students are keeping up and

accomplishing the tasks.

• Walk around to students' computer screens and provide assistance where needed.

Helping Older Adults Access Online Information: A Toolkit for Trainers

Module 2 - Toolkit: Internet Basics! ! M-13Course adapted from National Institute on Aging (2007)Helping Older Adults Search for Health Information Online. Retrieved from www.nia.nih.gov

Page 14: Module 2 Trainer Kit Computer Basics Internet

EXPLORING A WEBSITE (15 Minutes)

"Let's explore the National Institute on Aging website."

1. Point out that these features of the NIA home page for students as they navigate

with you:

• Website name and purpose at the top• Links to various types of information• Top, side, and bottom menus• Back arrow (button)

2. Tell students that on most web pages there is a lot of information below the visible screen. Show them how to move the home page up and down by using the Page Up and Page Down keys.

3. Choose a link and do a "shallow" search. Scroll down the page you come to, and return to the home page.

D o i n g a S h a l l o w S e a r c h• Click on the link just once.

• View the page, and then click on the back button to return to the original page.

4. Repeat the exercise while students navigate with you. Ask them to use the Page Up and Page Down keys to scan the page they find in the "shallow" search before returning to the home page. When everyone is adept at this technique, ask them how easy or how difficult it was for them to move back and forth on the site.

Helping Older Adults Access Online Information: A Toolkit for Trainers

Module 2 - Toolkit: Internet Basics! ! M-14Course adapted from National Institute on Aging (2007)Helping Older Adults Search for Health Information Online. Retrieved from www.nia.nih.gov

Page 15: Module 2 Trainer Kit Computer Basics Internet

SUMMARIZING (5 Minutes)

"Now let's take a look at the Goals again to see what we've

accomplished so far."

Refer to Handout 2A: Lesson Goals.

1. Demonstrate and summarize the following learning objectives from Goals 1, 2, and 3.

• Learning basic Internet terms

• Getting to a website by typing in the address and hitting Enter.

• Exploring a website by

i. clicking on links

ii. clicking on the back button

iii. using the Page Up and Page Down keys

2. Ask students to check off Goals 1, 2, and 3 on their handout.

3. Ask students in they have any questions.

Helping Older Adults Access Online Information: A Toolkit for Trainers

Module 2 - Toolkit: Internet Basics! ! M-15Course adapted from National Institute on Aging (2007)Helping Older Adults Search for Health Information Online. Retrieved from www.nia.nih.gov

Page 16: Module 2 Trainer Kit Computer Basics Internet

MORE INTERNET TERMS (5 Minutes)

"Let's learn a few more Internet terms."

Refer to Handout 2B: Internet Terms 1. Go over the Internet terms from Part II of

Handout 2B.

2. You may want to demonstrate these terms using your projector. Be sure to show students how to scroll and give them time to practice.

# INTERNET TERM

8 Search Box

9 Site Map

10 Scroll

11 Scroll Bar

Helping Older Adults Access Online Information: A Toolkit for Trainers

Module 2 - Toolkit: Internet Basics! ! M-16Course adapted from National Institute on Aging (2007)Helping Older Adults Search for Health Information Online. Retrieved from www.nia.nih.gov

Page 17: Module 2 Trainer Kit Computer Basics Internet

USING A SEARCH BOX (20 Minutes)

"Now let's look at Goal 4 - learning to use the Search Box. We will

practice entering terms into the Search Box of the National Institute on

Aging website."

Refer to Handout 2C: Practice Activity

1. Read the scripted section in the box to the class, and make a list on a flip chart or board of the suggestions students have for Maria's search terms. Select one to try as a demonstration (osteoporosis prevention, for example).Type this term into your search box and ask students to do the same. Show them how to left-click the search button to the right of the box.

M a r i a ' s M o t h e r"Maria's mother is now three inches shorter at age 75 than she was at age 50. Maria, who is now 45, knows her mother suffers from osteoporosis, and wants to know if it's too late to prevent bone loss from happening to her. What search terms would you suggest Maria try on the NIA site to answer her question?"

Helping Older Adults Access Online Information: A Toolkit for Trainers

Module 2 - Toolkit: Internet Basics! ! M-17Course adapted from National Institute on Aging (2007)Helping Older Adults Search for Health Information Online. Retrieved from www.nia.nih.gov

Page 18: Module 2 Trainer Kit Computer Basics Internet

USING A SEARCH BOX (20 Minutes)

2. Ask students to left-click on the first article in the list that comes up on the search results page, and read the short article silently. They can practice scrolling or use the Page Up and Page Down buttons. Ask if they found responses to Maria's question, based on the information in the article.

3. Show students how to use the back arrow to return to the search results page for "osteoporosis prevention." Point out to them that the right arrow is shaded back, meaning that it isn't "live". From the search result page, ask them to click on the back arrow to return to the NIA home page.

Helping Older Adults Access Online Information: A Toolkit for Trainers

Module 2 - Toolkit: Internet Basics! ! M-18Course adapted from National Institute on Aging (2007)Helping Older Adults Search for Health Information Online. Retrieved from www.nia.nih.gov

Page 19: Module 2 Trainer Kit Computer Basics Internet

USING A SITE MAP (10 Minutes)

"Now let's look at Goal 5 - learning to use A Site Map or site index.

Most websites have a Site Map, which is a list of everything on the

website. It's a shortcut way of finding out what's on a website."

1. Demonstrate while students navigate with you.

• Show students how to locate the site map on the Medline Plus (http://www.nlm.nih.gov/medlineplus/) site by scrolling to the link at the bottom of the home page.

• Demonstrate how to left-click on the site map link to go to the site map.

2. Allow students a few minutes to scroll down the site map to see what's available on the NIA website.

• If time permits, encourage students to click on at least one link and do a "shallow" search to see what the site map provides access to. Doing "shallow" searches gives students practice in clicking and using the back button.

D o i n g a S h a l l o w S e a r c h• Click on the link just once.

• View the page, and then click on the back button to return to the original page.

3. Hold a short discussion with students, asking them to compare the usefulness of the site map to the search box on the NIA home page.

• What are the advantages and disadvantages of each?• Make a list on the board or flip chart as points are raised. • Let students practice different searches if they like. • Walk around to offer assistance.

Helping Older Adults Access Online Information: A Toolkit for Trainers

Module 2 - Toolkit: Internet Basics! ! M-19Course adapted from National Institute on Aging (2007)Helping Older Adults Search for Health Information Online. Retrieved from www.nia.nih.gov

Page 20: Module 2 Trainer Kit Computer Basics Internet

SUMMARIZING (8 Minutes)

"In this lesson we have accomplished a number of goals. You have

learned • Some basic Internet terms

• How to get to a website

• How to explore a website

• How to use a search box

• How to use a site map

Remember, always check with your doctor or health care provider about

health information you find on the Internet.

Refer to Handout 2A: Lesson Goals

1. Demonstrate and summarize the learning objectives from Handout 2A:

2. Ask students if they have any questions

3. Ask students to check off Goals 1 through 5 on their handouts.

END OF LESSON 2

Helping Older Adults Access Online Information: A Toolkit for Trainers

Module 2 - Toolkit: Internet Basics! ! M-20Course adapted from National Institute on Aging (2007)Helping Older Adults Search for Health Information Online. Retrieved from www.nia.nih.gov