module 2 - clear path business agility
DESCRIPTION
Clear path mainframe awareness certification module 2 - Clear path Business AgilityTRANSCRIPT
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Welcome to Module 2 of the ClearPath Mainframe Awareness Certification course. In
this module you will learn how ClearPath fits in the client environment and how
ClearPath provides a real boost to business profitability.
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Upon completion of this module, you should be able to:
• Describe the financial benefits of ClearPath ownership.
• Describe ClearPath financial agility.
• Identify ClearPath cost-saving solutions.
• Describe the ClearPath client base and their application of ClearPath products.
The purpose of this module is to describe the financial agility of ClearPath systems.
Unisys has pulled out the stops to ensure that the ClearPath system meets the
client‘s business and financial needs and models.
We have seen this list before. It shows four primary areas of strength in regards to
ClearPath servers.
Large businesses are looking for a competitive advantage, business agility, and
measurable ROI for their IT expenditures.
No product line delivers on those expectations better than Unisys ClearPath!
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Too often clients focus in on a single financial dynamic without looking at all the costs
brought throughout the lifecycle of the platforms and solutions; for example, system
management costs or the cost incurred by an outage.
The ROI and long-term value of investing in ClearPath–based solutions and
integration and automation of the existing and new ClearPath applications is
significant and well-documented.
It is important that clients know the value of their ClearPath applications to the
business in concrete financial terms.
ClearPath systems offer many economic benefits; these have been documented in
the ClearPath Economic Benefits white paper. Unisys delivers agile, mission-critical
IT environments to clients, but that is not all. In most cases Unisys is seen as a long-
term strategic business partner.
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Regarding the ROI of investing in ClearPath…the returns are in and the returns are
significant.
ITCentrix (now Barometrix) conducted a detailed study of the economic advantages
of ClearPath systems between 2000 and 2007 using data obtained from interviews
with a number of ClearPath clients. The results are astounding as ClearPath brought
its client base a whopping 1300% ROI.
The slide represents a composite of client value studies performed under a program
called ClearPath Application Value. The studies were intended to show the value, the
ROI, delivered to the business by investments in ClearPath. These 13 clients are a
global sample of the studies done during the program life from 2000 through
2007. ITCentrix was engaged to build the models and perform the client studies.
ITCentrix, a software and services firm, maintains a comprehensive database of IT
benchmarks that examines the business value of companies' applications. In analysis
of thousands of companies, including ClearPath clients, ITCentrix found that the
business impact a system has to a company far exceeds its hardware and software
value.
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TechRepublic recently reported that according to The Gartner Group, forty percent of
all IT projects fail to meet business objectives, costing companies millions of dollars
annually. These figures are astounding considering nearly one trillion dollars is spent
worldwide each year on IT hardware, software, and services.
Let‘s take a look at how ClearPath helps clients to meet their IT dollar objectives.
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Over the years Unisys has introduced a significant number of ClearPath business
and technology flexibility features. One such feature is Pay-for-Use metering that
allows clients to only pay for the performance and system usage incurred during the
billing period.
ClearPath delivers agility for three key business functions:
• Business Processes
• IT procurement
• IT Infrastructure
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This slide shows how ClearPath solutions facilitate business, financial, and technical
agility. These solutions and environments are available for ClearPath clients today.
When we look at the Business Processes, we see that ClearPath brings many
capabilities such as model-driven solution development that allows new solutions to
be generated from business rules.
We provide tools that enable business people themselves to generate enterprise-
class solutions.
Service Oriented Architecture, SOA is a true enabler of the business agility, enabling
integration of silo processes. ClearPath applications can fully participate in the
enterprise-wide SOA solutions.
For IT procurement, ClearPath offers flexibility options such as our Industry leading
Pay-for-Use business models, ClearPath Cloud options, Open Source, and Capacity
on Demand options.
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IT infrastructure agility has been our focus for a long time. Here you see a few
examples that provide flexibility for integration, automation, platform, software,
capacity management, and system management—addressing all the aspects of the
IT infrastructure.
Furthermore, Unisys offers a rich set of ClearPath middleware technologies that
enable an enterprise-wide and flexible IT infrastructure resulting in flexible business
processes.
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Let‘s take a moment to identify the financial benefits of ClearPath ownership.
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Perhaps at the top of the list of financial benefits are the two extremely
flexible licensing models that ClearPath offers to clients.
Unisys does not expect the client to pay for what they do not use. It is
recommended that clients get licenses of ClearPath systems that
includes sufficient reserve processing power to meet their greatest peak
business demands. Consequently, Unisys only expects clients to pay
for the resources they absolutely require.
Thus, Unisys offers two extremely flexible, and very popular licensing
options: Pay-for-Use Business models and a traditional business model
with Capacity on Demand license options.
Pay-for-use is based on the industry unique metering technology. This
continues to be Unisys‘ most popular business model.
These two models will be discussed in detail in just a minute, but let‘s
continue to list additional financial benefits of ClearPath ownership.
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ClearPath offers additional flexible licensing options with many
economic benefits.
The ClearPath Cloud is designed to supplement the clients‘ existing
ClearPath environments, when needed. Providing shorter term and low
risk options to meet specific project needs.
Workload specific value pricing is available for targeted workloads such
as development, BIS, and AB Suite.
Unisys Leasing and other financial institutions offer a variety of leasing
options for example for clients who prefer an OPEX versus CAPEX
financial approach. This and many other options ensure the ability to
meet virtually any financial requirement.
A large number of Open Source products are available for the
ClearPath clients. While these products typically have support
subscription licensing fees, they are low cost and very attractive
especially in public sector.
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One of the most important advantages of the Service Oriented
Architecture is the ability to reuse existing applications and data assets
enterprise-wide. This enables fast implementations of new business
requirements, with less cost and less risk. ClearPath offers many
technologies for this as you will see later in this module and in Module
3.
While SOA offers many options for enterprise-wide integration, the
clients can also use the rich set of ClearPath middleware technologies
to integrate heterogeneous environments without SOA. Integrating
virtually with any application or data on any platform.
ClearPath performance redistribution is a unique feature that allows
clients easily to distribute their licensed capacity across the processors
and partitions any way they want.
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The ability to run hundreds of mission critical applications under one
instance of an operating system provides economic benefits such as
savings due to lower cost of operations, fewer operating system
licenses, lower cost of system management versus managing large
server farms.
As described earlier, the ClearPath Integrated Stack reduces risk and
costs since the clients does not need to do the labor-intensive and time-
consuming integration; it is done by Unisys!
ClearPath system management tools offer powerful automation of
system management operations across the datacenter, reducing risks
and costs.
Unisys offers many business models, platform and software options for
implementing Business Continuance and Disaster Recovery. The fully
automated Disaster Recovery eliminates human errors and facilitates
fastest possible recovery in case of disasters, natural or man-made.
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Let‘s take a closer look at the unique, ClearPath licensing models:
Capacity on Demand and Pay-for-Use. One of the key features of
these options is that they enable clients to license or access more
capacity on a temporary basis.
In the Traditional Business Model, available since the dawn of the
IT, the client initially buys enough capacity to handle their peak
loads. Consequently, during the light load periods they are still
paying for the extra capacity.
Available since 2001 the ClearPath Capacity options enable
clients to license extra temporary capacity to handle processing
peaks such as month end or seasonal processing. This enables
the client to license lower initial capacity and license additional
capacity as needed. These options are available for every
ClearPath system licensed with the traditional model.
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The unique Pay-for-Use business models are based on metering
technology and allow the clients to pay for resources as they
consume them. With this technology the client has access to
100% of the processing power, but only pays for what is used.
Currently, we offer two Pay-for-Use business models:
Base-plus-Usage, which establishes a billing period that includes
a base amount of usage and any additional usage.
Pre-paid Performance, which allows the client to pre-pay for
usage, much like a phone card.
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Let‘s look at the Traditional Business Model with Capacity on Demand
licensing. At the point of the initial system purchase, the client licenses
a specific level of system capacity. The license is provided to the client
as a performance key. The client can also adjust, through a standard
upgrade purchase, a lower or higher performance key for normal
processing.
Capacity on Demand options allow the client to purchase additional
capacity (additional performance keys) for temporary use. Additional
temporary capacity is licensed in one day increments. It can be a small
percentage of the overall processor performance or it can be a large
increase. And it is not a matter of upping or downing processors, but
rather adding capacity in increments—small or large—matching the
business needs.
Clients use Capacity on Demand to access temporary capacity to
handle seasonal peaks such as month-end or quarter-end processing,
sales campaigns, or planned and unplanned events.
The Capacity on Demand Emergency Recovery and Disaster Recovery
options enable the additional capacity to handle backup systems. Most
clients use these arrangements, often in multiple locations. The
Capacity on Demand options are very popular and very attractively
priced.
Metering technology and the Pay-for-Use licensing, business models are two major
Unisys innovations.
Pay-for-Use is an economic model that allows clients to pay for system resources as
they consume them. In Pay-for-Use the extra capacity is always on and available to
the business instantaneously.
With pay-for-use clients can transition from a capital expense model to an operating
expense model.
Pay-for-Use offers a better match of revenues to expenses. From a financial
perspective, organizations like having expenses aligned with the associated revenue
stream.
Metering is the Unisys innovative technology that allows the client to instantaneously
tap into extra resources, as needed, and then measures or ―meters‖ the resources
that are consumed. Unisys has several metering related patents.
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The Pay-for-Use business models enable ClearPath clients to react to the changing
business demands and market movements by instantly and automatically tapping into
additional performance to handle sudden capacity and performance
requirements. The Pay-for-Use business models help the client to handle
requirements such as:
• Seasonal peaks even when they differ from year-to-year
• Promotions requested by marketing and sales departments
• Unpredictable and fluctuating load requirements caused by the Internet
• Fast moving price wars
• New business functions
• Unplanned work
• Emergencies and disaster recovery
Modeling the system to the actual specific business needs of a client is what the
ClearPath mainframe is all about.
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So, what about the business bottom line?
The financial benefits of metering and Pay-for-Use are significant and include:
• Lower up-front capital IT investment. Clients only license up front their average run rate, not their peak level of performance. In addition, the monthly costs incurred over time for metered processing power usage are treated as operating expenses, not capital expenses.
• Pay only for what is used. Once metering begins, utilization is viewed in aggregate over the course of a month. The monthly usage report shows the base amount of processing power licensed up front, netted against the total used that month. The client only incurs additional charges if they use more than what was licensed up front.
• A better match of revenues to expenses. When the client is in a period of increased revenue generating activity, for example during a seasonal busy period, the increased revenue that generates the need for additional system usage is tied to the associated expenses incurred. When revenue-generating activities are in non-peak periods, and the system isn‘t used as much, associated expenses decrease as well.
• Business risk is reduced. Again, clients only pay for what they use, and revenue is earned before expense is incurred.
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The Pay-for-Use business models offer tremendous operational benefits, including:
• The adaptability and flexibility of metering means that the client can quickly respond to changes in demand, whether those changes are expected (like to meet peaks or seasonal demand) or unexpected (for instance a promotion that drives more activity than originally forecasted).
• With metering, clients know they will have the resources on hand to be able to meet service level agreements, even in times of unexpected demand. And they have the opportunity to improve service levels if desired.
• Clients get more work done, in less time with metering, which means they may be able to eliminate a workload shift. For instance a 3rd shift that runs batch could be eliminated because the 2nd shift now has enough processing power to complete the batch run during their shift.
• Finally, metering simplifies capacity planning, because with the extra resources that come with the system, planning for resource needs 3 to 5 years down the road is not as much of a concern. The performance is already there!
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ClearPath servers offer the best Pay-for-Use business model, and
metering technology in the industry. It provides clients with fine
granular control and flexibility unmatched by other vendors.
With pay-for-use and metering, clients pay for only the resources
they require to process their business IT activities. Nothing less,
nothing more.
Unisys also provides clients with the tools to control capacity
usage. Thus, clients are in total control over their system usage
and their financial expenditures. This level of control is a
ClearPath competitive advantage.
Let‘s spend a few minutes learning about optional ClearPath
solutions that offer significant cost savings for ClearPath clients.
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Companies spend millions of dollars annually on production output. This
includes reports, billings, invoices, and other printed materials that are
integral to business operations. In this electronic age, we are inundated
by print. How do clients manage it and deliver the right information to
users, where and when they need it?
Unisys has the Solution: Enterprise Output Manager!
Unisys created Enterprise Output Manager or EOM, formerly DEPCON,
an enterprise output management software product, with a unique file
masking capability that identifies data, transfers, converts, processes,
distributes, and outputs files across system architectures and mediums.
Its menu-driven tools let sites monitor, edit, modernize, re-route, and
consolidate application output from many platforms, including Unisys,
IBM, Windows, Oracle, HP, UNIX, and Linux systems.
EOM can process enterprise application output produced by various
vendors such as, Unisys, Oracle, PeopleSoft, COBOL, other legacy
applications, and other client-written applications.
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EOM is able to receive files from Output Manager or Output Manager
applications on other systems, NET API, Web services, systems using
LPR/LPD protocol or raw TCP protocols, Message Queuing interfaces,
systems without full-time network connections, files written into a local
or network directory by another application, COM Output Manager
interface, and e-mail message bodies and/or e-mail attachments
through the Output Manager e-mail interface to an e-mail client.
But wait, there is more!
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EOM enables enterprises to print, distribute, and manage documents
from the cloud. This is done securely to ensure that data was not
altered during transmission.
How is this done?
EOM is a ―Cloud Aware Application‖ which is configurable to make
printers at the client‘s site, ―Cloud Aware Printers‖.
EOM provides our clients an instant cost savings by eliminating the
need to purchase ―Cloud Aware Printers‖, which are currently being
advertised and sold by IT vendors.
Enterprise Output Manager is just one way that Unisys works to save
our clients their IT dollars, improve business processes, and increase
productivity.
Click the Web and information icons to learn more about Enterprise
Output Manager.
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Operations Sentinel (formerly named Single Point Operations) provides
clients with an enterprise-wide system management solution that
simplifies, automates, monitors, and manages multiple heterogeneous
systems, streamlines operations, and provides real-time health status
for the entire data center infrastructure.
The environments that Operations Sentinel can manage range from
large, centralized data centers with multiple mainframe-class systems to
fully distributed environments.
The managed systems can be of one type or many different types,
including ClearPath MCP and OS 2200 systems, Microsoft Windows,
Solaris, UnixWare, Linux, AIX, HP-UX, SVR4, other UNIX systems,
VMS, and other system types, including environmental equipment.
Operations Sentinel allows on-call operators and administrators to
remotely access the ClearPath operational environment. In other words,
at 2:00 AM in the morning, the on-call administrator can handle an
emergency from home in his or her bathrobe and slippers.
The strong automation capabilities of Operations Sentinel saves time,
reduces errors, saves resources, and saves money!
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Unisys ensures 100% code and data compatibility between ClearPath software
releases. Unisys also ensures 100% code and data compatibility between ClearPath
platforms. This means that there‘s no need to change ClearPath applications, data,
and databases when new systems are purchased or with new software upgrades.
This is a tremendous economical benefit for ClearPath clients. In other environments
installing new software releases often requires costly, risky, and time-consuming
changes to applications and data. These costs can be significant and are often
ignored when TCOs are calculated.
Each OS 2200 and MCP system software release includes approximately 150
products. All of the Unisys software is developed, tested, and qualified to function
correctly in an integrated manner.
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The Coordinated Unisys Development includes:
• Hardware
• Operating System
• Compilers
• Middleware
• Database Engines
• Transaction Managers
• Hardware and software architecture
• Firmware
This integrated development and release process brings significant savings to the
clients since they are not required to perform complex integrations, saving time,
costs, and reducing risks.
The Unisys ClearPath integrated development process results in the ClearPath high
availability, which is also a major economic benefit to our ClearPath clients.
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ClearPath Cloud: Development and Test is a unique Unisys, enterprise-class, hosted
public cloud. Using the ClearPath Cloud: Development and Test offering, CIOs
can optimize the allocation of their investments across their ClearPath application
portfolio, gain additional flexibility and deliver accelerated functionality to their
business.
ClearPath Cloud: Development and Test initiates a new business model for
development and functional testing of ClearPath-based applications. This offering
enables CIOs to optimize the allocation of investments across their ClearPath
application portfolio.
ClearPath Cloud: Development and Test augments and extends existing development
resources. Whether development is performed on a separate system, a partition, or a
shared production resource, targeted projects can proceed faster with lower risk.
Through this platform as a service (PaaS), Unisys-hosted public cloud offering,
incremental cloud-based development and test resources can be acquired and
aligned exactly with project requirements.
This offering supplements the client‘s existing development environment with short-
term access to additional resources as needed.
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Development Blocks provide Fine Grained Adaptability. Leveraging the short term
licensing model clients can achieve just the right resource to dedicate to a project. If
the scope expands then more time can be added. Clients can start with a smaller
level of resources and upgrade as needed. Therefore the ClearPath Cloud can
deliver a very high return on investment without excessive resource commitment.
With the inherent flexibility of sourcing projects in the ClearPath Cloud, long capital
planning and review cycles can be eliminated. By not taking ownership of assets that
have to be depreciated, target projects can be completed quickly. One of the
properties of the ClearPath Cloud is the ability to provision multiple independent
Virtual Servers which can help in removing roadblocks in the development pipeline.
One significant challenge for executives is the ability to create more value from the
limited IT budgets available. The ClearPath Cloud helps in many ways. One pathway
is to start high cost, high risk projects in the Cloud prior to making major
commitments to permanent infrastructure upgrades. This recognizes that many
projects fail to gain acceptance leaving companies with an unwanted fixed
infrastructure. By progressing the project incrementally initially in the cloud, clients
can insure that stakeholders are committed to the long term before making the
necessary fixed investments.
It is highly recommend that you take a few minutes to open and read through the
white paper titled, ―Delivering Value: The Economics of ClearPath Systems‖. This
white paper describes all of the economic benefits of ClearPath systems.
There are two links provided. Click the textual hypertext link to access the document
directly from the Unisys Web site. Or, click the information icon to read it from the
course folder.
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This white paper is based on a study completed by Wikibon. Wikibon conducted in-
depth interviews with senior personnel who employ Unisys mainframe integrated
stacks. The mainframe systems all supported mission-critical OLTP. Key findings of
this study include:
1.CapEx costs of the integrated stacks were higher than open systems, but the
software development, operational costs and maintenance costs of the integrated
stacks were significantly lower. Overall the cost of a typical mainframe integrated
stack mission-critical OLTP system was 19% lower than open systems.
2.Perhaps the most important finding was that the availability and speed of change
for the integrated stack was significantly better, leading to potential improved
productivity for the end user. About 80% of the total cost to the business are the end-
user costs, and small improvements in productivity have significant effects of the
overall cost efficiency of the OLTP systems.
3.Wikibon concluded that for performance and security critical OLTP systems that
need high levels of availability and business continuance, mainframes are the most
cost effective solution in the marketplace. Current users of mainframes should
continue to utilize them and expand their usage when new projects require the
functionality of mainframes.
4.
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1.Speed of change was identified by 5 of the 7 participants as a key benefit of the
integrated platform. The speed at which they could make changes, test the changes
and introduce them into the marketplace gave them a competitive edge in the
marketplace.
2.One banking client‘s efficiency ratio was about 20 basis points compared with an
industry average of 50 basis points (50 cents on the dollar).
3.Availability was found to be very high by all 7 of the participants.
4.Six of the seven organizations interviewed believed that the comparative
operational (Opex) costs of running the operations of the Unisys mainframe
integrated stacks were significantly lower than equivalent open systems that had
similar functionality and similar availability designs.
5.All 7 companies used the Unisys metering system, which allows additional
hardware to be available to handle peaks (such as month-end, year-end or seasonal
peaks) and paid for only as used. With a typical peak-to-average ration of 2:1, this
allowed significant lowering of both hardware and software costs of about 30%.
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1.The support costs were much lower for the class of application (mission critical
OLTP) being run on the mainframe. For some participants it was difficult to compare
support with equivalent systems, but where it was possible to compare costs were
50% to 80% lower.
2.The Unisys mainframe systems almost never went down. If there were problems,
they were easy to identify and fix.
There are two links provided on the slide. Click the textual hypertext link to access
the document directly from the Unisys Web site. Or, click the information icon to read
it from the course folder.
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So, what do ClearPath clients have to say about their ClearPath ownership?
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TravelSky Technology Limited is the airspace manager for the country of China,
responsible for the reservations, booking, and boarding of all passengers in China.
This quote came from a case study.
―We have had a strategic business relationship with our Unisys team for more than
20 years,‖ says Mr. Xia Huasheng, general manager of operations at TravelSky.
―They understand the airline industry and have provided TravelSky with superior
solutions and services, so we welcomed their advice on how to enhance our IT
capabilities.‖
TravelSky has realized the following ClearPath benefits:
• Agility: Easily supported a 20% increase in peak processing requirements during
the Olympics, compared to the average number of transactions per second
handled during an active 3-month period in the previous year
• Availability: Enabled real-time data delivery and secure, continuous business
operations for smooth passenger reservations and departure control
• Growth: Provides capacity needed to meet double-digit annual traffic growth
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Norwich and Peterborough Building Society is a medium-sized building society in the
United Kingdom responsible for supporting mission-critical banking activities.
―Expanding our use of the Pay-for-Use business model in conjunction with the
improved total cost of ownership of the Next-Generation Server Architecture has
improved capacity and capabilities, whilst reducing our costs‖ says Nigel Warnes,
N&P‘s Technical Services Manager.
Norwich and Peterborough have realized the following ClearPath benefits:
•Cost: Reduced annual computing costs by 20%
•Availability: Developed comprehensive business continuity capabilities and
continued compliance with Financial Services Authority (FSA) standards
•Future-proof: Implemented a flexible, consistent platform architecture across
production, development and disaster recovery environments
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CEDAE is the water control agency for the city of Rio de Janeiro.
―We needed web-enablement tools capable of fitting seamlessly into our mainframe
environment, reducing complexity, and driving efficiencies,‖ says Roberto Queroy,
CEDAE‘s IT Manager. ―We also wanted to put more information into our customers‘
hands with greater speed by allowing a secure, direct line between the transactions
and data residing on our Unisys ClearPath systems and the Web.‖
CEDAE realized the following ClearPath benefits:
• Efficiency: Reduced total web management staff by 30% via the use of a more
modern web-enablement toolset
• Simplicity: Replaced the complex intermediate steps previously used to make
information available online with a fast, automated process
• Security: Provided best practices-based safeguards that allow secure access to
mainframe transactions and data via the Internet
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EMC (Employers Mutual) is a mid-range business, full-range insurance company
located in the United States Midwest.
Rick Gass, senior vice president of productivity and technology sums up the long-
term business value of Unisys solutions:
―The ClearPath Dorado Server and BIS environment has put EMC in a position where
we feel we can take on whatever comes to us. It‘s a true competitive weapon.‖
―We get a lot of flexibility with the Pay-for-Use business model,‖ Gass says. ―The
MIPs are in a ‗bucket‘ and can be used as required. When you need more power, you
turn up the juice and take advantage of it – and when you don‘t, you back it off and
save.‖
―Unisys has been there through it all with EMC,‖ recalls Gass. ―Whenever we run into
a new challenge, we know that we can look to Unisys to help us develop a solution.‖
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ClearPath provides real solutions to business problems. As clearly
shown in this module, ClearPath offers not only a stable and reliable
computing platform, but they return significant value and offer cost-
saving solutions.
ClearPath clients appreciate the business and licensing models and the
effort- and cost-saving solutions such as Enterprise Output Manager
and Operations Sentinel.
ClearPath is not just another piece of iron, it is a valued business
partner.
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You have reached the end of Module 2.