overview of clear path employer services
DESCRIPTION
An overview of Clear Path Employer Services, a Cambridge, Ontario based HR consulting firm that helps businesses to reduce the frequency, severity and unpredictability of human capital losses. www.clearpathemployer.comTRANSCRIPT
Anna Aceto-Guerin, CHRP
www.clearpathemployer.com(877) CLEAR-04(519) 624-0800
What is What is Human Capital Human Capital Risk Management?Risk Management?
What Companies Need Companies need their employees to create, produce, repair or deliver their
product or service to their customers.
They therefore require the following from their Human Capital: Attendance Productive engagement/work Efficient use of the company’s resources (including their time) Application of their skills, competencies, and training Work done in a safe manner Not be involved in dangerous, inappropriate, or illegal activities Effectively working towards your company’s financial and non-financial
objectives
Human Capital is a company’s greatest asset, particularly in today’s “Knowledge Worker” economy. However…
Dealing with employees can be like a game of “Snakes & Ladders”
87654321
910111213141516
2423222120191817
2526272829303132
4039383736353433
4142434445464748
5655545352515049
57585960616263END
Health-related: Increase in cumulative musculoskeletal injuries Increase in alcohol and drug abuse Obesity and related illness (heart disease, diabetes, high blood pressure)
Political: Increase in awareness of perceived “entitlements” from employees, including knowledge of legislation and Human Rights
codes More aggressive application of legislation by government and more punitive consequences for companies Increased likelihood of pursuing legal action for perceived wrongs
Attitude towards workplace: “Old school” techniques not resonating with technologically savvy younger generation More demand for work-life balance Employees less likely to remain in any one position, or at any one company
Demographic changes: Language and cultural barriers add new challenges Aging population (brings loss of experienced personnel)
Economic: Economic volatility brings more stress, more health claims
Trends Complicating HCRM:
HCRM Approach Never totally eliminate all HC
losses
Proactive management of risks in key areas reduces frequency and severity of human capital losses Fewer “snakes” (shorter tails!) More “ladders”
Clear Path’s approach: Identify areas of HC risk Deploy strategies to mitigate
losses Implement systems to manage
HC risks long-term
END 63 62 61 60 59 58 57
49 50 51 52 53 54 55 56
48 47 46 45 44 43 42 41
33 34 35 36 37 38 39 40
32 31 30 29 28 27 26 25
17 18 19 20 21 22 23 24
16 15 14 13 12 11 10 9
1 2 3 4 5 6 7 8
ExcessiveEmployeeAbsence
Loss ofa Key Employee
PoorlyExecutedTerminations
Employee Injury or Illness
ExcessiveTurnover
Sub-parPerformance
UnsafeWorkingEnvironment
Poor Hiring Choices
Liability due to Harassment or Discrimination
Lack of Skills Development
IneffectiveOrientation& Training
Fraud, Theft, or other Illegal Behaviour
12 Key Areas of Human Capital Risk for Employers
Having healthy,
present & engaged
employees
Getting & keeping the right peopleon your team
Leveragingthe
strengthsof your
teamfor success
Having systems to maintain positive working environment
for all
Four Key Outcomes of Effective HCRM
First Canadian company to focus exclusively on HCRM
Identify, Mitigate, and Manage human capital risks
Unlike traditional HR firms, HCRM specialists deploy risk control techniques that save money by reducing
Reduce frequency & severity of human capital losses
Access to our team of HCRM specialists: Four HR professionals with at least 10 years industry experience Medical professionals (RN, OHN, D.C.) with Disability Management expertise Paralegal professionals for Appeal Representation Network of strategic partners with specialties in Health & Safety, Occupational Health, and
Business Alignment.
Particular specialty in effective WSIB Claims Management
Founded in 2003 by Anna Aceto-Guerin, CHRP
Cambridge head office with customers across the province
Clear Path Employer Services
Who are Clear Path’s customers? WSIB Claims Management:
Typically “blue collar” – manufacturing, trucking Two scenarios:
1. Over 50-100 employees seeing increasing NEER costs, overwhelmed by volume of claims, and/or frustrated by lack of specialized expertise
2. Small company facing complicated WSIB claim and unsure where to start
Human Capital Risk Management: Any industry (“white collar,” “blue collar”) Four scenarios:
1. Small company without HR staff
2. Any size company with HR Generalists who don’t have time and/or specialized expertise to deal with a certain human capital loss exposure
3. Any size company in need of assistance from medical professionals
4. Any size company willing to outsource time-consuming projects such as policy development
Questions
Clear Path Employer Services
150 Werlich Drive, Unit 4
Cambridge, Ontario N1T 1N6
(519) 624-0800
www.clearpathemployer.com