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© 2013 Truphone Limited. All Rights Reserved. Version x.y (2013). 16 May 2014 1 Mobility Strategy for Oil and Gas: Coverage, Service, Security and Cost Sam Murray

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Page 1: Mobility Strategy for Oil and Gas1_1145_Sam+Murray… · 16 May 2014 © 2013 Truphone Limited. All Rights Reserved. Version x.y (2013). 1 Mobility Strategy for Oil and Gas: Coverage,

© 2013 Truphone Limited. All Rights Reserved. Version x.y (2013). 16 May 2014 1

Mobility Strategy for Oil and Gas: Coverage, Service, Security and Cost

Sam Murray

Page 2: Mobility Strategy for Oil and Gas1_1145_Sam+Murray… · 16 May 2014 © 2013 Truphone Limited. All Rights Reserved. Version x.y (2013). 1 Mobility Strategy for Oil and Gas: Coverage,

© 2013 Truphone Limited. All Rights Reserved. Version x.y (2013). 16 May 2014

Introduction

International business is business as usual

2

Globalisation increases mobilisation, as well as mobile voice and data traffic. IQPC’s 2013 survey of CIOs in the Oil and Gas industry showed only 16% had implemented a global mobile strategy.

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© 2013 Truphone Limited. All Rights Reserved. Version x.y (2013). 16 May 2014

Mobilisation of Data

3

Asia Pacific

North America

Western Europe

Middle East and Africa

Central and EasternEurope

Latin America

Source: Cisco VNI Mobile Forecast, 2013

Exab

ytes

pe

r m

on

th

2

4

6

8

10

12

2012 2013 2014 2015 2016 2017

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© 2013 Truphone Limited. All Rights Reserved. Version x.y (2013). 16 May 2014

User Needs are Not Being Met

4

Current options mean you pay more and/or change user behavior

34% of midmarket and enterprise businesses spend over $1,000 monthly per user on international mobile

50% of CIOs surveyed do not limit their employees use of mobile phones abroad. Those that do, limit the use of mobiles by:

15% spend more than $2,500 per user per month

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© 2013 Truphone Limited. All Rights Reserved. Version x.y (2013). 16 May 2014

Mobility is Driving Business Value

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• Enterprise mobility already ranks as a top-three technology priority for energy companies

0% 10% 20% 30% 40% 50% 60%

Mobile Technology

Business Intelligence

Cloud Computing

Social Media

Source: Oxford Economics

Which do you believe will have the greatest positive impact on your business over the next five years?

• Ongoing developments in mobile technologies are extending its value to ever-more applications and users

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© 2013 Truphone Limited. All Rights Reserved. Version x.y (2013). 16 May 2014

The Productivity Gap

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Productivity Gap Constrained Mobility for non-Locals

• Customers need to stay connected when doing international business

Western Europe roaming growth

• Mobility is not projected to keep pace with customer needs

• Gaps already exist between local behaviour and international behaviour

0

5

10

15

20

25

30

35

40

45

2011 2012 2013 2014 2015 2016Voice (mins) SMS Data (MB)

Usa

ge (

bill

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© 2013 Truphone Limited. All Rights Reserved. Version x.y (2013). 16 May 2014

Global Business?

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Page 8: Mobility Strategy for Oil and Gas1_1145_Sam+Murray… · 16 May 2014 © 2013 Truphone Limited. All Rights Reserved. Version x.y (2013). 1 Mobility Strategy for Oil and Gas: Coverage,

© 2013 Truphone Limited. All Rights Reserved. Version x.y (2013). 16 May 2014

Planning your Mobility Strategy

Things we will consider and expand on today

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Coverage

Service and Support Security Cost

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© 2013 Truphone Limited. All Rights Reserved. Version x.y (2013). 16 May 2014 9

Coverage: Know Where you Go

Page 10: Mobility Strategy for Oil and Gas1_1145_Sam+Murray… · 16 May 2014 © 2013 Truphone Limited. All Rights Reserved. Version x.y (2013). 1 Mobility Strategy for Oil and Gas: Coverage,

© 2013 Truphone Limited. All Rights Reserved. Version x.y (2013). 16 May 2014

Service and Support

Two Things to Consider;

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• Personal Safety

• Personnel Safety

1. Who to call from where you are.

2. Where service support is, and what can be done

WHY ? Because you are responsible for:

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© 2013 Truphone Limited. All Rights Reserved. Version x.y (2013). 16 May 2014

Service and Support

Where do you have an SLA with your supplier?

Page 12: Mobility Strategy for Oil and Gas1_1145_Sam+Murray… · 16 May 2014 © 2013 Truphone Limited. All Rights Reserved. Version x.y (2013). 1 Mobility Strategy for Oil and Gas: Coverage,

© 2013 Truphone Limited. All Rights Reserved. Version x.y (2013). 16 May 2014

Service and Support

Where do you have an SLA with your supplier?

Page 13: Mobility Strategy for Oil and Gas1_1145_Sam+Murray… · 16 May 2014 © 2013 Truphone Limited. All Rights Reserved. Version x.y (2013). 1 Mobility Strategy for Oil and Gas: Coverage,

© 2013 Truphone Limited. All Rights Reserved. Version x.y (2013). 16 May 2014

Security

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Unauthorised access

Assured connectivity in emergency situations

Unauthorised personal usage

Visibility of lone workers in emergency situations

72%

29%

28%

18%

Chief concerns:

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© 2013 Truphone Limited. All Rights Reserved. Version x.y (2013). 16 May 2014

Security

This isn’t 1984

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No longer just a Mobile Device Management or Cloud solution protection

appearing to be enough

Terrorist activity and technical capabilities are very, very real

Corporate strategic content protection through SIM encryption technologies are available today. Challenge

your provider.

Nature of remote/ 3rd world location and eavesdropping

Single level encryption vs multi layer encryption

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© 2013 Truphone Limited. All Rights Reserved. Version x.y (2013). 16 May 2014

Cost…

Not necessarily Top of The List

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© 2013 Truphone Limited. All Rights Reserved. Version x.y (2013). 16 May 2014

Cost

Ecosystem: Don’t forget that calls are two way

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Consider costs of others reaching you:

Personnel in-country calling back to the office

Friends and family calling home

Any call originating outside someone’s “Home Country” can be very expensive

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© 2013 Truphone Limited. All Rights Reserved. Version x.y (2013). 16 May 2014

So what’s the Summary Impact?

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In one of the most competitive markets in the world – Energy – it is critical that voice and data sessions connect and we can communicate: Mission Critical Information

Feasibility studies, energy project contracts, licenses & leases, financing documents, off take agreements, collateral security, operations, construction & development, consents, commitments, drilling results, production outputs, completion etc.

Businesses need to be constantly connected

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© 2013 Truphone Limited. All Rights Reserved. Version x.y (2013). 16 May 2014

Mobility is an enabler

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• Managing people and their assets: linking together real time information to enable faster decision making

Mobility in the field enables ‘business as usual’ by:

• Optimising decision-making: as people use their mobile devices for better remote businesses access to manage processes better

• Increasing use of data:

in the field strategies to ensure this becomes sustainable practice

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© 2013 Truphone Limited. All Rights Reserved. Version x.y (2013). 16 May 2014

Final Checklist from Today

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Global Coverage

Service

Security

Cost Contained and Predictable

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© 2013 Truphone Limited. All Rights Reserved. Version x.y (2013). 16 May 2014

Mobile Communication has 3 Options

Allow staff to communicate on domestic devices while abroad,

and suffer high roaming bills later on.

Force staff to change behaviour, reducing cost but

sacrifice connectivity and productivity.

1. 2.

3.

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2

1

Never off the grid…

Caterham F1®

UK: +44 7408 866217

US: +1 425 233 8250

NL: +31 629 708 315

SP: +34 668 103 023

PL: +48 732 407 502

DE: +49 152 900 04514

AU: +61 481 472 474

HK: +85 251 490 882

[email protected]

SAM MURRAY