mobile marketing part 2

38
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Page 1: Mobile marketing   part 2

http://www.youtube.com/watch?v=45Z-GevoYB8

Page 2: Mobile marketing   part 2

The Most Asked Questions

1. What are the business objectives? (e.g. increase market share)

2. What are the communications objectives? (e.g. increase brand awareness)

3. What are the campaign objectives? (e.g. education, CRM)

4. What is the role of mobile in this campaign?

5. What is the creative idea? Are there limitations?

6. Who is the campaign aimed at? (e.g. demographics, socio-demographics, values)

7. Which territories is this for?

8. What is the overall budget for this campaign?

9. What is the budget allocated for mobile? (e.g. development and media)

10. When will the campaign be live?

11. When will it end?

12. Is there a copy deadline for creative?

Page 3: Mobile marketing   part 2

The Process for Mobile Marketing Campaign is simple

Marketing Challenge

The Idea

The Experience Journey

Page 4: Mobile marketing   part 2

Marketing Challenge

Page 5: Mobile marketing   part 2

Assets Vs Media

Page 6: Mobile marketing   part 2

Target Audience

Mapping

Page 7: Mobile marketing   part 2

Targeting Options On Ad Networks

Page 8: Mobile marketing   part 2

Use a Consumer Usage Mapping Chart

This allows you to know exactly what your

consumer is doing & how much of what aspect of

mobile is being consumed.

Page 9: Mobile marketing   part 2

The Idea

Page 10: Mobile marketing   part 2

The Experience

Journey

Page 11: Mobile marketing   part 2

The Idea will Ride on…

Page 12: Mobile marketing   part 2

Based on what The ‘Business Challenge’ is The Experience Journey Can be Build

Page 13: Mobile marketing   part 2

Here is another successful example Quickbeds.com

http://www.youtube.com/watch?v=drQ8LwQ4fN4&feature=player_embedded

Page 14: Mobile marketing   part 2

Let’s Look at experiences in Ads

http://www.smorgasbord.nu/mma/2012/wwf/earth-hour-rich-media-banner/

Page 15: Mobile marketing   part 2

High End Integration Chevy Game Time

http://www.youtube.com/watch?v=mHrW0owZPFw

Page 16: Mobile marketing   part 2

Unilever Case Study

Page 17: Mobile marketing   part 2
Page 18: Mobile marketing   part 2
Page 19: Mobile marketing   part 2

http://mashable.com/2012/06/06/mobile-site-mobile-app-infographic/

Page 20: Mobile marketing   part 2

App or Not to App

App No App

Have sufficient long term content plan

Achieves a business goal

Have IT staff to support long term development

Want to access device level features

Do not have sufficient content

Business goal is short term / tactical

Do have budgets to support long term

Just want to be present on mobile devices

Page 21: Mobile marketing   part 2

Design for Use

One Eye

One Thumb

Page 22: Mobile marketing   part 2

Fat Fingers (& Thumbs)

57 Pixels 72 Pixels

Source: MIT - Touch Lab 2003

44 pixels 34 Pixels 28 Pixels

Recommended Target Areas by

Manufacturers

Average Digit Sizes

Page 23: Mobile marketing   part 2
Page 24: Mobile marketing   part 2

Responsive Design

Page 25: Mobile marketing   part 2

Important to choose

between static sites vs

responsive design. As it

will impact your

technology costs.

Page 26: Mobile marketing   part 2

Making a Mobile Site

Page 27: Mobile marketing   part 2

Making a Mobile Site (2)

Page 28: Mobile marketing   part 2

Basic Landing Pages Can be Made

Page 29: Mobile marketing   part 2

Measurement

Page 30: Mobile marketing   part 2

Set Clear Expectations from Performance

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Google Analytics for APPs

Page 33: Mobile marketing   part 2
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Evaluating Rich Media Campaigns

Total Page Views 25,421

Unique Page Views 18,774

Average Time Spent 0:04:41

Game: Start Game 1,390

Game: Q1 904

Game: Q2 451

Game: Q3 408

Game: Q4 398

Game: Q5 386

Game: Replay 155

Link: Sample Product 16

Link: Go to final page 31

Link: FB Share 4

Link: Twitter Share 4

Link: Go To Website 229

Grand Total 4,376

Engagement Level 17%

Events

OS Performance Impressions Clicks Ad CTR

Android 6,161,183 41,986 0.68%

iOS 4,003,315 21,320 0.53%

Total 10,164,498 63,306 0.62%

Operator Performance Impressions Clicks Ad CTR

MobileOne SG 1,800,987 11,530 0.64%

SingTel SG 520,543 1,258 0.24%

StarHub SG 2,789,738 18,539 0.66%

WiFi 5,053,230 31,979 0.63%

Total 10,164,498 63,306 0.62%

Ad Size Performance Impressions Clicks Ad CTR

300*250 54,052 513 0.95%

320*48 3,663,456 17,440 0.48%

320*50 6,446,990 45,353 0.70%

Total 10,164,498 63,306 0.62%

0 500 1000 1500

Game: Start Game

Game: Q1

Game: Q2

Game: Q3

Game: Q4

Game: Q5

Game: Replay

Page 35: Mobile marketing   part 2

Measuring Success Going back to what you set to achieve

Business Metrics Media Metrics

Sales / Registrations

App Downloads

Coupon Redemption

Brand Uplift

Clicks

Dwell Time / Engagement Rate

Social Shares

Time Spent

Page 36: Mobile marketing   part 2
Page 37: Mobile marketing   part 2

Mobile Needs to integrated part of the marketing challenge

We must identify what role Mobile will play in our marketing mix

Measure & track success to business.

Page 38: Mobile marketing   part 2

Thank You