mobile application for hotel guest part 2
DESCRIPTION
Documentation for TIS2351 Human Computer InteractionTRANSCRIPT
TIS2351 Human Computer Interaction
Assignment Phase II
Group 5 - ABC POTATO
Group Members Members ID Wong Wai Mun 1112701512
Chong Siew Mun 1112701469 Chen Yong Ciak 1112701382 Kee Hsiu Ling 1112701435
Zachary 1112700764 Mohammad Khani 1101107813
Lecture/Tutorial Section: TC101/TC202
Introduction
In phase 2, we have created a low fidelity prototype, which is paper-based model. We
have interviewed 10 persons to let them test and evaluate our paper-based model.
Users give their feedback about our paper-based model. We will improve our low
fidelity prototype to high fidelity prototype based on their feedback. After that, users
will evaluate our high fidelity prototype using mobile and answer the survey questions.
Lastly, we will suggest some future works.
Low Fidelity Prototype
We are choosing the second conceptual model, which is instructing with menu-based
interface.
Conceptual Model 2: Instructing with Menu-based Interface
Below is the paper-based model for the low fidelity prototype.
Login Interface Register Interface
Homepage Booking Interface
Booking Room Booking Restaurant
Table
Car Rental Booking Spa
Treatment
Booking Gym Service Interface
Service Confirmation
Interface
Payment Interface
Payment Map Interface
User Feedback
Not user friendly
Lack of information
No proper button for selection
No title to indicate the menu
User Profile Interface Map
High Fidelity Prototype
App Page, sign up and sign in page User Registration page
Error message when users do not type anything User Login Page
Error message when users do not type anything Homepage
Booking Function Booking Room Function
Error message when users do not type anything
when click the “book now” button
User key in the required information and click
“book now” button
Reservation for room has been recorded Booking restaurant table function
Error message when users do not type anything
when click the “book now” button
User key in the required information and click
“book now” button
Reservation for restaurant table has been
recorded
Car Rental function
Error message when users do not type anything
when click the “book now” button
User key in the required information and click
“book now” button
Car rental has been recorded Spa Treatment function
Error message when users do not type anything
when click the “book now” button
User key in the required information and click
“book now” button
Reservation for spa treatment has been recorded Gym function
Error message when users do not type anything
when click the “book now” button
User key in the required information and click
“book now” button
Reservation for gym has been recorded Service function
Confirmation page Error message when users do not type anything
when click the “done” button
User key in the required information and click
“done” button Request for service has been sent
Payment function Bill payment
Error message when users do not type anything
when click the “pay” button
User key in the required information and click
“pay” button
Notification of payment receipt Map function
Hotel Map Map
User Profile Error message when users do not type anything
when click the “update” button
User profile has been updated.
Evaluation Steps
After that, users will evaluate our high fidelity prototype using mobile phone. We are
using the natural setting for the evaluation because it is involve users and real life
environment such as users test the hotel mobile application using their phone. Besides
that, we will distribute the survey questions to users and collect their results.. Below is
the survey question of the hotel mobile guest.
The A Hotel Application
1. Overall, how do you feel about The A Hotel mobile application?
Excellent
Good
Average
Poor
Very Poor
2. Can you easily figure out all the function of the button?
Excellent
Good
Average
Poor
Very Poor
3. How do you feel about the user interface of The A Hotel mobile
application?
Excellent
Good
Average
Poor
Very Poor
4. What kind of function do you feel satisfied the most in The A Hotel
mobile application?
Book
Service
Payment
Map
Profile
5. Does The A Hotel mobile application is effective and efficient to use?
Excellent
Good
Average
Poor
Very Poor
6. Does The A Hotel mobile application is easy to use?
Excellent
Good
Average
Poor
Very Poor
7. What recommendations would you offer for improving The A Hotel
mobile application?
_______________________________________________________________
_______________________________________________________________
Finding
Conclusion
For the future works, we will enhance the interface of the hotel guest mobile
application; add on some features like multi language support and customer support.