Mobile App-Feb, 2014

Mobile App Downloading the App onto your Mobile Device For iPhone:

1. From your device click on the “App Store” icon. 2. Search for “TimeForce” and open the app. 3. Click the “Install App” button to install the app.

For Android 1. Use the Android Marketplace and search for TimeForce 2. Select the TimeForce II Mobile Interface Result and Install

Using the TimeForce App: If you are a SaaS Client, you will want to enter https://www.gotimeforce2.com/TimeForceII/ in the

TimeForce Server box. If you are a self-install client and using TimeForce on a local network, you will enter the TimeForce

Server URL that you would use on your desktop computer. Note: URL must be exact.

For example: http://computername/TimeForceii.

If you are a self-install client, but are publicly hosting your TimeForce to use over the internet, you will use the public IP address of your computer in place of the computer name.

Note: This will require some port forwarding setup on your router.

You will then use your standard user name, password and company code.

Mobile App-Feb, 2014

Configure your Mobile app: By default the mobile app will allow your employee to punch into any existing departments, jobs or

tasks that they can access in TimeForce. However, you can click on the “Settings” button and hide certain punch methods if you do not use them. For example if you do not punch into jobs or tasks, you can disable the job and task from showing up on your punch screen.

Using the Mobile app Self Service Punch

To create a Self Service punch, select “self-service punch” from the TimeForce Mobile Interface screen on your mobile device. Then simply select the appropriate values for your punch and then click the “Save” button.

If connectivity is available, the punch will be sent to TimeForce II immediately; otherwise the punch will be stored on the device and will be sent once connectivity is established.

If you are an Admin users, you will NOT have the ability to create a self-service punch within the mobile app. Note: Jobs/Tasks must have the option turned on to be "Selectable at clock" in order to select those jobs/tasks on the mobile interface. (this is selected within TimeForce, under the Job Tracking Tab). Ampersands in Job/Task/department names cause problems with the mobile interface getting those to display. Avoid using special characters in Job/Task/Department names. Even one Department/Job/Task named with special character in list can cause issues with selecting any or all of them.

Mobile App-Feb, 2014

Group Punch: To create a group punch, select “group

punch” from the TimeForce Mobile Interface screen from your mobile device. Then simply select the appropriate values for your punch. You are able to select the date and time for the punch as well as select which group of employees the punch will be made for (Note, that the employee groups must be pre-created in TimeForce II from the My Screen -> Mass Entry page). In the mobile app, you can edit which members of the selected group will get the punch by clicking the “Edit Group Members” button. Select the appropriate values for the rest of the punch options, and then click the “Save” button.

If connectivity is available, the punch will be sent to TimeForce II immediately; otherwise the punch

will be stored on the device and will be sent once connectivity is established.

Punches that did not send: If there is not a proper connectivity at the time of making a punch, you

may have to manually resend the punches later. When logged into the interface, press the button in the bottom right corner to send punches that did not send. Note, it will actually display a number letting you know how many punches need to be sent. If you are connected to a wi-fi network, try disconnecting from wi-fi and use only your carrier’s network.

Device Transaction Document GPS Accuracy: Note that GPS performance varies when cell signal is not available and is dependent on the type of device being used. We can't guarantee GPS accuracy under these circumstances.

Mobile App-Feb, 2014

Troubleshooting Displays "Punches Sent" but don’t show in TimeForce: Make sure the culture settings in Windows and TimeForce 2 are set to English(US). In TimeForce 2, under Admin > Company Information > Default Culture as well as each User account that will be using the Mobile App.

Displays "0 of 1 Sent Successfully" and can't get the punches to send: Make sure the pay period is not locked.

Unable to log in: If you are unable to successfully log in please make sure you can log into TimeForce with the same credentials. Also, if your Timecard is pending your verification this will prevent the mobile app from connecting.