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    EBTERPRISEOBJECTIVE

    ENTERPRISESTRATEGIES

    DETERMINE THEORG. COMPARATIVE

    ADVANTAGES

    DETERMINE PRESENTAND POTENTIALOPPORTUNITIES

    CONSIDER THESTRATEGIC OPTIONS

    CHOOSE THESTRATEGY

    DEVELOP MEDIUMAND SHORT RANGE

    PLANS

    DEVELOP THE ORG.STRUCTURE AND

    CLIMATE

    EVALUATION OFSTRATEGIES AND

    FEED BACK

    PLANNING

    APPRAISAL

    CHOICE

    IMPLEMENTATION

    CONTROL

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    Vision ..

    The vision is the starting point of strategic framework.

    Where you want to be in future.

    That makes a difference in society. They have a vision thathow society could be or should be in future

    This vision is not they can achieve on their own. It issomething that guides in their work and which they believe,can be achieved if enough organizations share the visionand works towards it.

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    Example of vision..

    We strive to contributeto a society whereevery citizen hasequal access to

    quality health careand is able to live in

    an environmentwhich supports

    quality health for all.

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    Mission:

    Purpose of existence of your organization.

    The mission contains statements how you are goingto achieve the vision statement.

    A mission statement have four components:What the organization or project is?What the organization or project aims to door achieve?

    Who the work is aimed at( the targetgroup),How it does it work(what methods it uses)

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    A mission statement is a statement of theorganizations reason for being, its purpose

    what it wants to accomplish in the largerenvironment. (Kotler p.49).

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    Goal.

    Goals are general directions, that are not specificenough to be measured.

    Think of the word "go." It has no end.

    A good example is the signature line of the Star Trek television series:Go where no one in has gone before."

    You can't measure it, and you probably will never know if the goalswere accomplished, because once humans have gone somewhere,we've been there, and there are still other places to go since theuniverse is infinite and has no end.

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    Objectives..

    Objectives, on the other hand, are specific andmeasurable.

    Think of the word "object." You can touch it, it'sthere, it's actual, it's finite.

    A crystal-clear objective would read something likethis: "Our objective is to deliver X results by Y date ata cost of Z dollars."

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    Think of the goals as the treasure at

    the top of a stairway, and the

    objectives as the stairs.

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    Establishing Objectives for Systems Development

    Systems development objectives should besupportive of, and aligned with,organizational goals.

    There are four kinds of objectives thatshould be considered: Performance objectives.

    Cost objectives.

    Control objectives. Complexity objectives.

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    Role of system analyst:

    Due to the various responsibilities that a systemanalyst requires to handle, he has to bemultifaceted person with skills required at various

    stages of the life cycle.Technical know-how of the information system

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    Business knowledge Interpersonal skills Problem solvingskills

    As the analyst mighthave to develop anykind of a businesssystem, he should befamiliar with thegeneral functioning ofall kind of businesses.

    Such skills are requiredat various stages ofdevelopment processfor interacting with theusers and extractingthe requirements out ofthem.

    A system analystshould have enoughproblem solving skillsfor defining thealternate solutions tothe system and also forthe problems occurringat the various stages of

    the developmentprocess.

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    Review of present system: Capabilities and shortcomings.

    Specifications of system requirements..(system planning)

    Survey of system userstheir informationneeds.requirement analysis and specifications

    Alternative system concept

    Identify and investigate the problem and opportunities

    Feasibility studyrough estimates and cost, risk and ROI

    analysis.

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    3/21/2012

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    ORGANIZATIONAL ANALYSIS

    ANALYSIS OF PRESENT SYSTEM

    FUNCTIONAL REQUIREMENT ANALYSIS

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    Organizational analysis

    No design can be made , no improvements can bemade unless we are unknown to organizationalenvironment and related activities. The need ofinformation must be identified.

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    Analysis of present system

    System decomposition concept: The process ofdividing the large systems into smaller systems iscalled decomposition.

    It helps in understanding the existing the presentsystem.

    It helps to go through the organizational objectives.

    It helps to know that whether the system is totally

    feasible or not and what improvements are required

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    Functional requirement analysis.

    Information system design requirements, processes,hardware and software configuration must berestructured.

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    Assessing information needs:

    Step 1. Identify future issues

    Step 2. Develop a taxonomy

    Step 3. Rate the importance of information

    requirementsStep 4. Prepare a data collection / analysis

    plan

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    Step 1. Identify future issues

    A number of mechanisms can be used for anticipating strategic issues.Techniques like the Delphi, Nominal Group technique have beenused to capture the opinions of groups of experts on the likelihood thatissues will occur.

    Identify weaknesses in existing system operation,

    literature reviews, and observing the environment, penal research,focus group research, survey, can also be helpful.

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    Step 2. Develop a taxonomy

    In this step, the analysis team works with the panelto identify categories of information. The panel listsfor each issue what information will substantiallyuseful and assist in decision making. The analysisteam then categorizes these information items.

    For example, cost of operations maybe important inseveral different upcoming issues.

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    Step 3. Rate the importance ofinformation requirements

    No information system can collect and analyze datato address every possible information requirement.Even if one could guarantee that the format in whichthe data were collected was appropriate to aparticular strategic issue, the cost would beprohibitive. It is imperative to establish priorities onwhat information is to be collected and analyzed.

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    High Medium Low

    Critical issues High priority issues

    Low priorityissues

    High priorityissues

    High priorityissues

    Low priorityissues

    To be watchedissues

    Low priorityissues

    Low priorityissueslo

    w

    M

    edium

    High

    Impact on business

    Proba

    bilityofoccurrenc

    e

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    Issues Weightage

    Rating Total Weight agescore

    Comments

    Opportunities

    Threats

    The total weighted score indicates how well the business isresponding to current and expected factors in its external

    environment.

    Factorimpact

    Businessresponse

    Weight age(0 to 1)

    Rating(5=outstanding1=po

    or)

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    P L A N N I N G

    L I F E C Y C L E

    Systems Development

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    Systems Development Model26

    Traditional: SDLC

    Alternatives Prototyping

    CASE-based Time-boxing

    Rapid Application Development

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    Systems Lifecycle27

    Investigation

    Design

    Building

    Testing

    Installation

    Maintenance

    Enhancement Retirement

    All of these activitiescomprise systemdevelopmentand form a lifecycle

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    Traditional Software Development Lifecycle (SDLC)

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    Often called Waterfall Model

    Investigation

    Design

    Construction

    Implement

    and Control

    Testing

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    Definition phase..

    Analysis of existing informationsystem and business activities

    Problems related to current

    operations and IS are identified.

    A good solution is drawn in a detailedrequirement statement

    Feasibility study: applicability andcost benefit analysis

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    Construction phase

    On the basis of requirement analysis, the designerdesigns the system first logically and then physicallythrough IT tools and methods. When physical designis made feasible then computer software is developedand evaluated

    System design(logically flow

    diagram)

    Coding and physicallydevelopment

    System testing

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    Implementation phase

    When business managers and IS professional aresatisfied with system, they install it.

    Implementation

    Cutover

    It can be installed in acomplete .

    phase-in

    It can be installed in parallelwith operation of old system

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    Is a type ofevolutionary development process

    Input and output screens developed for users to test

    as part of requirements definition

    First-of-a-series a completely operational prototype

    used as a pilot

    Selected features only some essential features

    included in prototype, more added later

    Prototype approach.

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    Development of a Prototype

    Prototype building

    Develop and testprototype

    Modify the prototype

    specifications

    Modified prototypeIs the user satisfied

    NO YES

    Documents

    Engineerthe

    product

    STOPQuick design

    Define systemobjective

    Identification of

    informationrequirements

    IS objectives

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    Prototyping approach.34

    Identification basic system requirements

    Developing initial prototype

    Users role(suggestions and desired changes)

    Revise and enhance prototype

    Evaluation of prototype system

    Construction phase

    Implementation phase

    Logicaldesign and

    testing

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    Rapid Application Development

    Goal is to produce a system in less than a year

    Trendy term for many of these alternative methods

    used is some combination: CASE

    JAD

    Prototyping

    Time Boxing

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    Time Box Approach36

    Identify objectives

    Create project team

    Set time period (say for 6 weeks)

    Team cycles through all phases of lifecycle very quickly.

    Fast development tools very useful

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    CASE Tools..37

    Computer Aided Software Engineering Toolsets to speed software development and improve quality

    Upper CASE Focus on investigation, analysis and logical design

    Lower CASE Design, code generation and testing

    Integrated CASE include both

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    Types of CASE tools.

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    Rapid Application Development (RAD)

    Figure 10.12 Four-Step RAD Cycle

    Hybrid methodology

    aspects of SDLC and

    prototyping

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    Rapid Application Development (RAD)

    Joint application design (JAD) a technique inwhich a team of users and IS specialists engage inan intense and structured process in order to

    minimize the total time required for gatheringinformation from multiple participants

    Computer-aided software engineering (CASE) any

    software tool used to automate one or more steps ofa software development methodology

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    Rapid Application Development (RAD)

    Figure 10.14 RAD Advantagesand Disadvantages

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    End User Development42

    Easy-to-use tools encourage end-user development So does IT department resource constraints

    Advantages Good knowledge of business needs Control of resources and priorities

    Disadvantages Lack of technical expertise

    Lack of planning

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    IT Organization vs. End-User Development

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    Source of tension

    How should IT respond to this? Ignore

    Outlaw and drive underground

    Offer assistance and consultation

    IT: Usersproduce poorsystems andleave us with

    maintenance

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    User Acceptance

    User acceptance document - a formal agreementsigned by the user that a phase of the installation or

    the complete system is approved.

    This is a legal document that usually removes orreduces the IS vendor from liability or responsibilityfor problems that occur after it is signed.

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    THE MAKE-OR-BUYDECISION

    Decision should be made jointly bybusiness managers and IS

    professionals

    Advantages of purchasing:

    Cost savings

    Faster speed of implementation

    Disadvantages of purchasing:

    Seldom exactly fits a companys needs Often forces trade-offs

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    PURCHASING METHODOLOGY

    The Purchasing Process

    RFP=Request

    forProposal

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    Initiating the Purchasing Process

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    Establish Criteria for Selection

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    Develop and Distribute the RFP

    Request for proposal (RFP) a formal documentsent to potential vendors inviting them to submit aproposal describing their software package and

    how it would meet the companys needs

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    Evaluation steps:

    Review vendors responses from RFPs

    Request demonstrations of leading packages

    Request references from users of software

    packages in other companies

    Assess how well package capabilities satisfy

    companys needs

    Understand extent of any additional

    development efforts or costs to tailor software

    Make decision

    Evaluate Vendor Responses to RFP and Choose Package

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    Evaluate Vendor Responses to RFP and Choose Package

    Matching Company Needswith Capabilities of the Package

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    If no software package modifications

    required:

    Skip system design and building steps

    Move directly to system testing Develop any necessary process changes

    If software package is modified:

    Consider contracting with vendor or a third

    party for changes versus modifying in-house

    Determine if changes are required to other

    existing company systems

    Construction Phase

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    Business managers and users

    IS professionals

    Project manager usually a businessmanager

    Software vendor personnel

    Sometimes includes a third-party

    implementation partner Purchasing specialists

    Project Team for Purchasing Packages

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    Purchasing Advantages and Disadvantages

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