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Ministry of Hospitalit y

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PrayerCompassionate God of the Universe,

How lovingly You hold all things in harmony.

Bless us with health of body, mind and spirit.

May we extend Benedictine Hospitality

to each person we meet

and each situation in our life.

Help us to go beyond what is required

to be generous and gracious

in anticipating every need.

With the help of Your grace,

Peace is possible

in our hearts, in our homes

and in our world now and forever.

Amen.

—sr. mary christa kroening, osb

the call to respond – Making others feel at home requires a true compassion and sensitivity that the

Benedictine Health System understands and implements on a daily basis within each of its facilities.

While extending warmth and welcoming new ideas, BHS embraced the year with a sense of Hospitality

that greatly impacted lives. The stories and images in this book document real experiences and places

where serving others with Hospitality made all the difference.

(Annual report photography taken at Benedictine Health Center at Innsbruck, New Brighton, Minn.)

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Dear Friends:

Benedictine Hospitality is a simple, practical way to follow the Gospel message of seeing Christ in each person and treating each person as one would Christ. This is not just a basic expression of good manners, but the warm, genuine reception of everyone who comes to our doors—the poor, the powerless, the invited guest, the unexpected visitor, those who share our faith and our beliefs, and those who do not.

Throughout 2004, the Benedictine Health System focused on Hospitality, reflecting on how organizations and individuals can fulfill this Core Value. From genuine expressions of welcome to those they serve, to creating major efforts that address specific needs of those in poverty in ourcommunities or in other countries, Benedictine Health System Participating Organizations havedemonstrated their commitment to bringing Hospitality to life every day.

We are thankful to those who have dedicated themselves to serving others with Hospitality. It is through the very personal efforts of them all that Benedictine Hospitality is alive in the more than 40 communities served by Benedictine Health System health care facilities.

We are thankful for the many blessings received by our health care ministry. In prayer, we daily seek God’s wisdom to continue to further the Benedictine health care ministry through the Benedictine Health System.

Peace,

Sister Kathleen Hofer, OSBPresident/Prioress, Benedictine Sisters Benevolent Association

LETTER FROM THE prioress

Dear Supporters of the Benedictine health care Mission:

When St. Benedict wrote his Rule 1,500 years ago, the world was troubled. Benedictine monasteries survived the near collapse of Western civilization through their adherence to prayer and work using the values of balance, moderation, stability, hospitality and stewardship to guide them.

Today, we are in a world challenged on many fronts. Beyond the world headlines are the personal stories of the uninsured, the growing numbers of aging adults, the working poor and those in real poverty. The pages of this Annual Report are illustrated with examples of how the Benedictine Health System and its Participating Organizationsare rising to meet these very real challenges in health care using our Core Values as a guide.

Focusing on Hospitality in 2004 brings out examples of how this Core Value is brought to life in small ways withfacilities implementing guest greeter programs, and in large ways with the construction of new buildings to serve acommunity population in need. From caring for those at the end of life with special amenities to delivering newborns,Hospitality abounds and distinguishes BHS health care in very personal ways.

While one person can have an impact, it takes many to actually bring Hospitality to life within an organization. We want to thank the more than 6,000 Benedictine Health System employees who have embraced and live the CoreValues in their daily work. It is through their individual commitment to living the Core Values that the Benedictinehealth care ministry continues and flourishes.

Sincerely,

LETTER FROM president AND

Dale Thompson, President/CEO Sister Clare Marie Trettel, Board Chair

Benedictine Health System Benedictine Health System

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Hospitalit yThe mere sound of the word stirs images of kindness, care and community. Each year, the Benedictine Health System highlights andfocuses on one of our Core Values. In 2004, we chose to exploremore deeply the meaning of Hospitality.

Chapter 36 of The Rule of St. Benedict calls us to care for the sickas we would care for Christ. It also directs us to welcome and meetevery guest with love and to show great concern for the poor andpowerless. Hospitality is at the heart of all we do at the BenedictineHealth System to serve our patients, residents and communities.Our focus is on people—to make what we do genuine and to servethe common good.

Hospitality has many dimensions. In the past year, each of the 6,000members of the BHS family has strived to create a climate that pro-motes a sense of community while cherishing individual uniqueness.

We work to listen and respond sensitively to all and always toextend warmth and acceptance to each other and those we serve. At each BHS facility, great attention has been given to the creationof a welcoming environment and, perhaps most apparent in 2004,by welcoming new ideas and being open to change.

In the next pages, you will read examples of how Hospitality ispracticed and made real throughout the communities served by theBenedictine Health System. Hospitality is a central part of our workand life at BHS. It is a defining element of what makes Catholichealth care different as we work to promote and defend the dignityof every person and to serve those less fortunate. We strive to makeBHS a very special community for healing, living and serving. It isour privilege and responsibility in an effort to make a difference inour world.

chapter 36 of The Rule of St. Benedict

calls us to care for the sick as

we would care for Christ. It also

directs us to welcome and meet

every guest with love

and to show great

concern for the

poor and powerless.

Each year, the Benedictine Health System highlights and focuses on one of our Core Values.

In 2004, we chose to explore more deeply the meaning of Hospitality.

pg 07pg 06

The Benedictine Health System Mission and Core Values providedirection to move the organization forward. 2003-2004 will beremembered as a year of substantial momentum, collaboration,change and progress for the System.

An employer of choice: On July 1, 2003, BHS introduced integratedhealth and pension programs designed to enhance the benefit offer-ings to all System employees while encouraging increased participation.

Community benefit: As part of our commitment to build communityboth within our organizations and throughout the greater neighbor-hoods where BHS facilities are located, more than $66 million inquantifiable benefits were donated back to our service areas in time,services and equipment in 2003-2004.

Advocating for reform: Like many Catholic health care organiza-tions in the United States, BHS—working within the advocacy priority issues of the Catholic Health Association—strives to make health care coverage available to the uninsured and under-insured in our service areas, supports efforts in long-term carefinancing and delivery, and advocates for just and adequate

reimbursement and the development of programs to serve the poorand powerless. These advocacy efforts to serve society are ongoing.

Values-centered leadership: Recognizing that a shared personalcommitment to the BHS Mission and Core Values are critical to the efficient operation and success of the System, a unique values-centered leadership program was developed to promote acommon language and culture for our employees.

We build: Ongoing efforts to enhance the Ministry include multimil-lion dollar construction and acquisition projects. Examples includethe addition of assisted living units at St. Rose Care Center,LaMoure, N.D.; the opening of the Living Community of St.Joseph, St. Joseph, Mo.; the addition of private rooms and remod-eling of Villa St. Vincent, Crookston, Minn.; an addition and newconstruction at St. Joseph’s Medical Center, Brainerd, Minn.; andpartnerships with Graceville Health Center, Graceville, Minn.

Financial strength: The fiscal year ending in 2004 was a particu-larly good one. Acute care operations performed well despite adifficult environment and long-term care facilities performedabove expectations.

A plan for the entire organization: Through a unified effort, thegoals and objectives of the existing strategic plan were completed ayear early. This progress led to the development of a new strategicdirection for the System during the first half of 2004. For the nextthree years, four key strategies—a commitment to rural health care,expanding the living community model concept, developing anenhanced quality strategy, and conducting balanced reviews ofgrowth opportunities—will guide the work of the System. The plan-ning process included the participation of nearly 200 individuals toarrive at an important and exciting future path for BHS.

A focus on quality: The Benedictine Framework for PerformanceExcellence was introduced as part of a System-wide focus onquality improvement. As one of the four key strategies for BHS,we are collectively committed to achieving excellence in everyaspect of health care delivery.

Revitalized: In 2004, the Benedictine Health System Foundationdeveloped a new three-year plan to improve BHS’ ability to fulfillits mission-enhancing activities.

An affiliation: Built on our strengths and encouraged by potentialsynergies, the affiliation with our sister system, St. Mary’s/DuluthClinic, was finalized in the spring of 2004. With a goal of beingsupportive of each other, this alliance will result in cost efficienciesand improved service delivery as the health care leader in northernMinnesota.

It has been a year of accomplishment. Energized by our Mission andCore Values, we will continue to further the health care ministry ofthe Sisters of St. Scholastica Monastery. There is more to do.

The Year in Review

The Benedictine Health System Mission and Core Values provide direction to move the organization forward.

2004 will be remembered as a year of substantial momentum, collaboration, change and progress for the System.

a year of accomplishment

Energized by our Mission

and Core Values, we will

continue to further the

health care ministry of

the Sisters of St.

Scholastica Monastery.

There is more to do. ye

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By opening our minds and being receptive to new ideas, innovative programs have been initiated throughout

the System that provide residents opportunities for healthier lifestyles, greater socialization and happier days.

Welcoming new ideasTo many, Hospitality conjures up images of warm receptions,friendly faces and good food. At the Benedictine Health System, westrive to go beyond the basic definition by looking at new ways ofcreating a sense of home for our residents at our long-term carefacilities. By opening our minds and being receptive to new ideas,innovative programs have been initiated throughout the System thatprovide residents opportunities for healthier lifestyles, greatersocialization and happier days.

At several Participating Organizations, flexible meal programshave been established that allow residents to set their own meal schedules. By offering options such as a light continentalbreakfast, brunch, afternoon snack, dinner and evening snack,residents can choose to sleep late, nap and participate in activitieswithout working around mealtimes. This unique dining approachcan be found at St. Catherine’s Living Center, Wahpeton, N.D.,Benedictine Health Center at Innsbruck, New Brighton, Minn.,

Benedictine Living Center of Garrison, N.D., and Mount Carmel,Milwaukee, Wis.

For many residents of Tekakwitha Living Center, Sisseton, S.D.,eating wild game was once a part of everyday life. Some yearnedfor their old favorites of venison, goose, pheasant and fish, whichis not on the standard menu. After receiving this feedback,Tekakwitha staff took it upon themselves to provide a special feast.Not only did they organize the event, they also donated and cookedthe food and served it restaurant style. The evening was a joyfulevent—residents relished being served by the staff and enjoyed theunique décor of wildlife mounts and fur pelts—and enhanced thesense of community.

By being innovative and constantly pursuing new ways to improveservices, our System employees are what make BHS organizationsthe facility of choice in their areas.

by being innovative

and constantly pursuing new

ways to improve services, our

System employees are what make

BHS organizations

the facility of choice

in their areas.

Fundamental to the Core Value of Hospitality is the concept of agracious welcome. Greeting guests cordially, sincerely and withgood cheer is a fundamental part of not only the BenedictineHealth System, but of Catholic health care. St. Benedict, in his Rule, declared “All guests who present themselves are to bewelcomed as Christ, for he himself will say: ‘I was a stranger andyou welcomed me.’” (Chapter 53)

At BHS, the greeting is just the first step of a generous reception.At many of our acute care facilities, programs are in place to makesure visitors and patients are made to feel at home immediately. At St. Mary’s Hospital of Superior, Wis., for example, a volunteerprogram was initiated not only to provide directions to guestsafter the facility was expanded, but also to guide those in need ofassistance to their destination.

At St. Joseph’s Medical Center, Brainerd, Minn., Hospitality isviewed as intrinsic to patient-centered care. This year, staff led aneffort to begin a new customer-service initiative that will provideemployees with guidelines for identifying behaviors that representBenedictine values, and help ensure a high consistency of care.The facility is also exploring new ways of improving the environ-ment. A greeter and valet program are already in place, and nowa committee is investigating new ideas, including a beeper thatwould notify patients when the doctor is ready to see them,allowing patients to leave waiting areas.

Making patients feel comfortable in a warm, compassionateatmosphere at all Benedictine Health System acute care facilitiesnot only is a matter of Hospitality, but provides a climate thatallows for the best possible health care services.

making patients feel comfortable

in a warm, compassionate atmosphere at

all Benedictine Health System acute care

facilities not only is a matter of Hospitality,

but provides a climate that allows for the

best possible health care services.

pg 11

Creating a welcoming atmosphere

A greeter and valet program are already in place, and now a committee is

investigating new ideas, including a beeper that would notify patients when

the doctor is ready to see them, allowing patients to leave waiting areas.

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pg 13pg 12

Creating a sense of communit y

On “spa day”—a much-anticipated weekly event—residents of

the special care unit are treated to salon-type treatments such as

foot baths, massages and lotion treatments.

the Benedictine Health System

clearly is making a difference in

the individual lives and communities

where our Participating Organizations

are located. These efforts define why

Catholic health care is uniquely different

in our world—a focus on the building

community while serving individuals in

a hospitable, respectful manner.

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At BHS, our attention to Hospitality includes striving to buildcommunity in our facilities with our patients, residents andemployees. We also recognize the importance of being a goodcommunity citizen in our towns and cities. This commitment anddedication demonstrates how the Benedictine Health Systemworks to be an agent of change in an effort to achieve the com-mon good.

The Core Value of Hospitality is what makes the culture at BHSspecial and is particularly meaningful in building communitywithin our organizations. For example, Benedictine Living Centerof Garrison, N.D., recognizes the importance of extending a special kind of Hospitality through resident-centered services. On“spa day”—a much-anticipated weekly event—residents of thespecial care unit are treated to salon-type treatments such as footbaths, massages and lotion treatments. Good Shepherd CareCenter, St. Paul, Minn., hosted a festive senior “prom” to celebrate the uniqueness of each individual resident. In Kentucky,Madonna Manor honors its employees each year with a week of special activities where the highlight is “car wash day,” whenmanagers wash every employee’s car.

Each year, BHS provides thousands of hours and millions of dollarsin health care services to the communities we serve. This communitybenefit ranges from donated time, services and equipment to grantsawarded from a BHS Participating Organization to support a chari-table event or program. For example, BHS organizations contributedmillions of dollars in traditional charity care for the uninsured orunderinsured in our communities. St. Isidore Health Center ofGreenwood Prairie (formerly Hillcrest Community Care Center) inPlainview, Minn., and St. Mary’s Hospital of Superior, Wis., encour-age community-building activities by offering free meeting space tolocal groups. At Mount Carmel, Milwaukee, Wis., residents serve asSanta and Mrs. Claus and answer telephone calls from local children.Tekakwitha Living Center in Sisseton, S.D., St. Mary’s RegionalHealth Center, Detroit Lakes, Minn., and St. Mary’s Hospitals andClinics, Cottonwood, Idaho, host local health fairs where varioushealth screenings and health information are offered.

The Benedictine Health System clearly is making a difference in the individual lives and communities where our ParticipatingOrganizations are located. These efforts define why Catholic healthcare is uniquely different in our world—a focus on building the com-munity while serving individuals in a hospitable, respectful manner.

pg 15pg 14

Extending acceptanceTo be hospitable, one must open his or her heart, in all situations. Bybeing sensitive to the needs of others and practicing tolerance andacceptance, Benedictine Health System staff have reached beyond thenorm by offering services that create a compassionate atmosphere.

Several BHS Participating Organizations have set up programs thatinstill the notion of doing things that are not one’s normal respon-sibility, regardless of one’s job description or position. ThreeMinnesota facilities—Saint Anne of Winona and Madonna Towersand Madonna Meadows of Rochester—have launched “NoPassing Zone” programs that encourage staff to take a positiveaction and offer assistance or reassurance whenever a situationpresents itself. For example, an administrative employee mayanswer a call light or a dietitian may guide a resident to a destina-tion. Staff who are observed demonstrating extra effort are nomi-nated for special recognition. The goal is to improve the overallquality of life for not only the residents, but for the staff as well.

For many, one’s spirituality is a deeply private issue. Although theBenedictine Health System is Catholic, we take pride in the factthat we embrace and respect those with other faith expressions.Many of our Participating Organizations offer alternative religiousservices and invite clergy in to minister to their parishioners.Although chapels are blessed by bishops, they are considered ecumenical—that is, they promote unity among other faiths andmay be used for other denominational services. Residents are alsoencouraged to attend services in the community.

These initiatives and services are examples of the many ways theBenedictine Health System incorporates its Core Values ofHospitality, Respect, Stewardship and Justice into the heart of all wedo, truly enhancing the lives of those we care for and thereforeimproving the communities in which they reside.

the Benedictine Health System

incorporates its Core Values

of Hospitality, Respect, Stewardship

and Justice into the heart of all we

do, truly enhancing the lives of those

we care for and therefore improving

the communities in which they reside.

To be hospitable, one must open his or her heart, in all situations. By being sensitive to the needs of others and practicing tolerance and

acceptance, Benedictine Health System staff have reached beyond the norm by offering services that create a compassionate atmosphere.

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vision With a special focus on aging adults and rural health care, the Benedictine

Health System will be the innovative leader, collaborative partner and a preferred

provider for health care delivery in our communities.

mission The Benedictine Health System, a Catholic health care organization

entrusted with furthering the health care mission of the Benedictine Sisters of Duluth,

Minnesota, provides a spectrum of services with special concern for the poor and power-

less. The System is committed to witness to God’s love for all people by providing high-

quality services in a compassionate environment that enhances human worth.

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Benedictine Core Values

hospitality

Creating a climate that promotes a sense of community while valuing the uniqueness of the individual.

Listening and respondingsensitively to all.

Extending warmth andacceptance to each otherand to all we serve.

Creating a welcomingatmosphere personally and organizationally.

Welcoming new ideas andbeing open to change.

stewardship

Utilizing human resources responsibly.

Providing wise and respectful use of all material and monetaryresources.

Promoting conservation of resources and energy.

respect

Cherishing and promoting the worth of all human life.

Treating every person with dignity and reverence.

Honoring and supportingthe spirituality of each person.

Valuing the dignity of all work.

Promoting participation of all persons in the decisions affecting theirlives.

justice

Advocating policies for the poor and powerless.

Maintaining respectfulworking relationships.

Eliminating prejudice inourselves and in organiza-tional policies.

Promoting open and fair decision-making based on valid and sufficient information.

Striving to develop a global vision personally and organizationally.

pg 19pg 18

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adLooking ahead

As the stories in these pages have demonstrated, Hospitality with-in the Benedictine Health System is not just a special program orservice with a one-time impact. Hospitality is a part of daily lifein service to patients and residents, in relationships betweenemployees and in working cooperatively with the greater commu-nity. Because one person can break the chain of goodwill, creat-ing a culture of Hospitality requires not only an organizationalcommitment, but a personal commitment by all.

When genuine Hospitality is extended, everyone benefits. Foremployees, it is the satisfaction of having served a real need to aperson who is someone’s mother, father, son, daughter, friend—not the generic “patient” or “resident.” For the organization, itis providing a service that is truly needed that allows other serv-ices to be launched. For BHS, it is continuing the 1,500-yearBenedictine health care ministry.

This tradition will not end with Hospitality. The BenedictineHealth System Strategic Plan has outlined a vision for the future

that furthers the Benedictine health care ministry with balanceddevelopment and growth, by sharing our expertise in rural acutecare, through the living community concept and with a focus onquality that is centered on the BHS Core Values.

Next year, BHS will celebrate its 20th year with a focus on Peace.For our anniversary, BHS will follow the guide of Psalm 34, verse 15, where all are called to “Seek Peace and pursue it.”Throughout 2005, BHS will explore the Benedictine way of Peacethat not only looks to creating Peace in our world, but Peacewithin oneself and with others around us.

We are thankful for the opportunities granted to the BenedictineHealth System in serving others. Through the vision and creativityof its many leaders and partners, the Benedictine Health Systemcontinues to fulfill its Mission of furthering the Benedictinehealth care ministry of the Benedictine Sisters of St. ScholasticaMonastery.

As the stories in these pages have demonstrated, Hospitality within the Benedictine Health System

is not just a special program or service with a one-time impact.

BHS will explore the Benedictine

way of Peace that not only looks

to creating Peace in our world,

but Peace within oneself and

with others around us.

pg 21pg 20

2004 2003 2002

$285. 4 m

2004 Operating Revenue

($ in millions)

$350

$300

$250

$200

$150

$100

$50

$0

$285. 4

$265. 4

$245.1

2004 2003 2002

$479.6 m

2004 Total Assets

($ in millions)

$500

$400

$300

$200

$100

$0

$333.0

$411 .7

$479.6

2004 2003 2002

$183.3 m

2004 Net Assets

($ in millions)

$200

$150

$100

$50

$0

$148.5

$157.8

$183.3

2 0 0 4 2 0 0 3 2 0 0 2

Total Operating Revenue $ 285,396,410 $ 265,375,645 $ 245,105,718Total Operating Expense (272,910,374) (262,602,025) (233,611,899)Operating Income 12,486,036 2,773,620 11,493,819Non-Operating Income 5,074,798 (865,215) (3,199,977)Excess of Revenues

Over Expenses $ 17,560,834 $ 1,908,405 $ 8,293,842

Benedictine Health System key financial highlights

Benedictine Health System combined statement of operations

Benedictine Health System combined balance sheets

year ended june 30

2 0 0 4 2 0 0 3 2 0 0 2

Current AssetsCash and Investments $ 41,284,164 $ 42,939,445 $ 25,598,057Accounts Receivable 33,697,027 28,396,673 25,678,536Inventories and Prepaid Expenses 10,605,473 8,589,330 7,669,274Total Current Assets $ 85,586,664 $ 79,925,448 $ 58,945,867

Investments $156,469,216 $128,195,224 $112,691,639Property and Equipment 205,464,231 175,219,888 135,599,991Other Assets 32,081,467 28,371,088 25,759,236Total Assets $479,601,578 $411,711,648 $332,996,733

Current LiabilitiesAccounts Payable and Accruals $ 34,716,925 $ 33,258,806 $ 30,455,933Current Portion Long-term Debt 7,274,738 5,141,898 11,506,559Total Current Liabilities $ 41,991,663 $ 38,400,704 $ 41,962,492

Other Liabilities $ 18,147,821 $ 13,353,666 $ 7,733,579Long-term Debt 236,138,344 202,082,607 134,740,685Net Assets 183,323,750 157,874,671 148,559,977Total Liabilities & Net Assets $479,601,578 $411,711,648 $332,996,733

assets

liabilities and net assets

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Benedictine Health System selected statistics Benedictine Health System community service and charity care growth

year ended june 30

2 0 0 4 2 0 0 3 2 0 0 2

Bed ComplementAcute 290 290 290Skilled Nursing 3,881 3,795 2,498Assisted/Independent 1,298 1,324 696

Total Beds 5,469 5,409 3,484

Acute Care UtilizationAdjusted Patient Days 40,163 43,110 45,401Equivalent Outpatient Days

Clinic 198,920 194,100 169,526Emergency 40,392 40,949 41,280

Discharges 11,303 11,288 11,696Average Length of Stay 3.6 3.8 3.9

Long-term Care UtilizationSkilled Nursing Resident Days 743,587 779,141 716,842Assisted/Independent Days 197,312 172,660 131,084

Total Full-time Equivalents 3,593 3,549 3,177

Statistics reflect data from Benedictine Health System Member and

Sponsored Organizations that are included on the Combined Balance Sheet.

$8 million Total Community Service & Charity Care

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pg 23pg 22

The Benedictine Health System

provides a substantial and

wide array of benefits to its

service communities. These

benefits range from donated

time, services and equipment,

to funds granted from a

Participating Organization

foundation. Tens of thousands

of people in areas where our

facilities are located benefit

from these donations.

$4,911 , 1 10

2004 Community Service

Each year, BHS—directly

continuing Jesus’ mission of

love and healing—contributes

thousand of hours and mil-

lions of dollars of health care

services to its communities.

This commitment and dedica-

tion makes BHS an agent of

change in the effort to achieve

the common good for our

communities and society.

$3,214, 428

2004 Charity Care

Benedictine Health System

Member & Sponsored Organizations

Benedictine Health System

Associate Organizations

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pg 24

member organizations

Benedictine Care Centers, Cambridge, MinnesotaBenedictine Health Center at Innsbruck,

New Brighton, MinnesotaHi-Park Care Center, Red Wing, MinnesotaLake Haven Manor, Duluth, MinnesotaSt. Isidore Health Center of Greenwood Prairie,

Plainview, MinnesotaGreen Prairie Place, Plainview, Minnesota

The Villa at Hi-Park, Red Wing, MinnesotaBenedictine Health Center, Duluth, Minnesota

Westwood, Duluth, MinnesotaBenedictine Health Center of Minneapolis,

Minneapolis, MinnesotaBenedictine Health System Foundation, Duluth, MinnesotaBenedictine Living Communities, Inc., Bismarck, North Dakota

Benedictine Living Center of Garrison, Garrison, North DakotaBenedictine Living Communities Foundation,

Bismarck, North DakotaPrince of Peace Care Center, Ellendale, North Dakota

Evergreen Place, Ellendale, North DakotaSt. Benedict’s Health Center, Dickinson, North Dakota

Benedict Court, Dickinson, North DakotaSt. Catherine’s Living Center, Wahpeton, North DakotaSt. Rose Care Center, LaMoure, North Dakota

Rosewood Court, LaMoure, North DakotaGood Shepherd Care Center, St. Paul, MinnesotaLiving Community of St. Joseph, St. Joseph, MissouriMadonna Meadows of Rochester, Rochester, MinnesotaMadonna Towers of Rochester, Rochester, MinnesotaMount Carmel, Milwaukee, WisconsinPreferred Choice Pharmacy, New Brighton, MinnesotaSaint Anne of Winona, Winona, Minnesota

Callista Court, Winona, MinnesotaSaint Anne Extended Healthcare, Winona, Minnesota

St. Anthony’s Continuing Care Center, Rock Island, IllinoisSt. Gertrude’s Health & Rehabilitation Center, Shakopee, Minnesota

St. Joseph’s Medical Center, Brainerd, MinnesotaSt. Mary’s Care Center, Winsted, MinnesotaSt. Mary’s Hospital & Clinics, Cottonwood, IdahoSt. Mary’s Regional Health Center, Detroit Lakes, Minnesota

Lincoln Park Senior Living, Detroit Lakes, MinnesotaSt. Mary’s Care Center, Detroit Lakes, MinnesotaWinchester on Washington, Detroit Lakes, Minnesota

St. Michael’s Health and Rehabilitation Center, Virginia, MinnesotaSt. Raphael’s Health and Rehabilitation Center, Eveleth, MinnesotaSteeple Pointe, Osseo, MinnesotaTekakwitha Living Center, Sisseton, South Dakota

sponsored organizations

Carondelet Long Term Care Foundation, Kansas City, MissouriCarondelet Manor, Kansas City, MissouriSt. Mary’s Manor, Blue Springs, MissouriVilla Saint Joseph, Overland Park, Kansas

St. Francis Regional Medical Center, Shakopee, MinnesotaVilla St. Benedict, Lisle, IllinoisVilla St. Vincent, Crookston, Minnesota

associate organizations

Bridges Medical Services, Ada, MinnesotaClearwater Valley Hospital and Clinics, Inc., Orofino, IdahoClement Manor, Greenfield, WisconsinCooperstown Medical Center, Cooperstown, North Dakota

Park Place, Cooperstown, North DakotaCountry Manor, Sartell, MinnesotaGraceville Health Center, Graceville, Minnesota

Holy Trinity Hospital, Graceville, MinnesotaGrace Home, Graceville, Minnesota

Lakeside Health, Inc., Chippewa Falls, WisconsinLewiston Villa Nursing Home, Lewiston, MinnesotaMadonna Manor, Villa Hills, KentuckyPine Medical Center, Sandstone, MinnesotaSt. Mary’s Hospital of Superior, Superior, WisconsinSt. Peter Community Health Care Center, St. Peter, Minnesota

503 E. Third Street, Suite 400

Duluth, Minnesota 55805

1995 E. Rum River Drive South

Cambridge, Minnesota 55008

900 Long Lake Road, Suite 150

New Brighton, Minnesota 55112

www.bhshealth.org