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BRAND PERFORMANCE CHECK Mini Rodini AB PUBLICATION DATE: JUNE 2017 PUBLICATION DATE: JUNE 2017 this report covers the evaluation period 01-01-2016 to 31-12-2016

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Page 1: Mini Rodini AB BRAND PERFORMANCE CHECK · customers no longer have an excuse not to act. The development and sharing of these types of best practices has long been a core part of

BRAND PERFORMANCE CHECK

Mini Rodini ABPUBLICATION DATE: JUNE 2017PUBLICATION DATE: JUNE 2017

this report covers the evaluation period 01-01-2016 to 31-12-2016

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ABOUT THE BRAND PERFORMANCE CHECK

Fair Wear Foundation believes that improving conditions for apparel product location workers requires changeat many levels. Traditional efforts to improve conditions focus primarily on the product location. FWF,however, believes that the management decisions of clothing brands have an enormous influence for good orill on product location conditions.

FWF’s Brand Performance Check is a tool to evaluate and report on the activities of FWF’s member companies.The Checks examine how member company management systems support FWF’s Code of Labour Practices.They evaluate the parts of member company supply chains where clothing is assembled. This is the mostlabour intensive part of garment supply chains, and where brands can have the most influence over workingconditions.

In most apparel supply chains, clothing brands do not own product locations, and most product locationswork for many different brands. This means that in most cases FWF member companies have influence, butnot direct control, over working conditions. As a result, the Brand Performance Checks focus primarily onverifying the efforts of member companies. Outcomes at the product location level are assessed via auditsand complaint reports, however the complexity of the supply chains means that even the best efforts of FWFmember companies cannot guarantee results.

Even if outcomes at the product location level cannot be guaranteed, the importance of good managementpractices by member companies cannot be understated. Even one concerned customer at a product locationcan have significant positive impacts on a range of issues like health and safety conditions or freedom ofassociation. And if one customer at a product location can demonstrate that improvements are possible, othercustomers no longer have an excuse not to act. The development and sharing of these types of best practiceshas long been a core part of FWF’s work.

The Brand Performance Check system is designed to accommodate the range of structures and strengths thatdifferent companies have, and reflects the different ways that brands can support better working conditions.

This report is based on interviews with member company employees who play important roles in themanagement of supply chains, and a variety of documentation sources, financial records, supplier data. Thefindings from the Brand Performance Check are summarized and published at www.fairwear.org. The onlineBrand Performance Check Guide provides more information about the indicators.

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BRAND PERFORMANCE CHECK OVERVIEW

Mini Rodini ABEvaluation Period: 01-01-2016 to 31-12-2016

MEMBER COMPANY INFORMATION

Headquarters: Stockholm, Sweden

Member since: 01-01-2016

Product types: Fashion, Sportswear

Production in countries where FWF is active: China, India, Turkey

Production in other countries: Lithuania, Pakistan

BASIC REQUIREMENTS

Workplan and projected production location data for upcoming year have beensubmitted?

Yes

Actual production location data for evaluation period was submitted? Yes

Membership fee has been paid? Yes

SCORING OVERVIEW

% of own production under monitoring 92%

Benchmarking score 73

Category Good

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Summary:In 2016, Mini Rodini showed advanced results on FWF performance indicators and monitored 92% of its production volume, which is well above the minimumrequirement of 40% for first-year members. The company reached a benchmarking score of 73, placing it in the Good category.

Mini Rodini's sourcing strategy is guided by a ‘supplier sourcing and due diligence policy’ that includes country-specific risks. This policy addressesenvironmental standards and social compliance requirements for new suppliers. It includes prioritised critical risks concerning its specific product assortment,such as: unauthorised subcontracting, Syrian refugees in Turkey, child labour, abrasive blasting, and restricted movement within the Indian Sumangalisystem. Before choosing to work with a new supplier, the sustainability department in charge of sourcing also consults country studies, policy documents,stakeholders’ input and FWF wage ladders, as well as lessons from the UN framework on Business and Human Rights and other sources.

In order to raise awareness about the existence and the function of FWF’s worker hotline, Mini Rodini can stimulate its suppliers to participate in WEP trainingprogrammes and use the worker information cards that are available for download on FWF’s website.

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PERFORMANCE CATEGORY OVERVIEW

Leader: This category is for member companies who are doing exceptionally well, and are operating at anadvanced level. Leaders show best practices in complex areas such as living wages and freedom ofassociation.

Good: It is FWF’s belief that member companies who are making a serious effort to implement the Code ofLabour Practices—the vast majority of FWF member companies—are ‘doing good’ and deserve to be recognizedas such. They are also doing more than the average clothing company, and have allowed their internalprocesses to be examined and publicly reported on by an independent NGO. The majority of membercompanies will receive a ‘Good’ rating.

Needs Improvement: Member companies are most likely to find themselves in this category when majorunexpected problems have arisen, or if they are unable or unwilling to seriously work towards CoLPimplementation. Member companies may be in this category for one year only after which they should eithermove up to Good, or will be moved to suspended.

Suspended: Member companies who either fail to meet one of the Basic Requirements, have had major internalchanges which means membership must be put on hold for a maximum of one year, or have been in NeedsImprovement for more than one year. Member companies may remain in this category for one year maximum,after which termination proceedings will come into force.

Categories are calculated based on a combination of benchmarking score and the percentage of ownproduction under monitoring. The specific requirements for each category are outlined in the BrandPerformance Check Guide.

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1. PURCHASING PRACTICES

PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

1.1a Percentage of production volume fromproduction locations where member companybuys at least 10% of production capacity.

62% Member companies with less than 10% of aproduction location’s production capacitygenerally have limited influence onproduction location managers to makechanges.

Supplier informationprovided by membercompany.

3 4 0

Comment: In 2016, Mini Rodini produced an important part of its goods at production units where they buy at10% of the production capacity.

PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

1.1b Percentage of production volume fromproduction locations where member companybuys less than 2% of its total FOB.

9% FWF provides incentives to clothing brands toconsolidate their supplier base, especially atthe tail end, as much as possible, andrewards those members who have a small tailend. Shortening the tail end reduces socialcompliance risks and enhances the impact ofefficient use of capital and remediationefforts.

Production locationinformation asprovided to FWF.

3 4 0

Comment: About 9% of Mini Rodini's production was made in factories where the brand buys less than 2% ofits total FOB.

PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

1.2 Percentage of production volume fromproduction locations where a businessrelationship has existed for at least five years.

27% Stable business relationships support mostaspects of the Code of Labour Practices, andgive production locations a reason to invest inimproving working conditions.

Supplier informationprovided by membercompany.

2 4 0

Comment: In 2016, 27% of Mini Rodini's production came from factories with which the company has workedfor 5 years or more.

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Recommendation: FWF recommends Mini Rodini to maintain stable business relationships with suppliers. Longterm relationships support most aspects of the Code of Labour Practices, and give factories a reason to investin improving working conditions.

PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

1.3 All new production locations are requiredto sign and return the questionnaire with theCode of Labour Practices before first bulkorders are placed.

Yes The CoLP is the foundation of all workbetween production locations and brands,and the first step in developing acommitment to improvements.

Signed CoLPs are onfile.

2 2 0

Comment: Mini Rodini requires to receive signed questionnaire with the Code of Labour Practices beforeplacing orders and could show those questionnaires during the brand performance check.

PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

1.4 Member company conducts human rightsdue diligence at all new production locationsbefore placing orders.

Advanced Due diligence helps to identify, prevent andmitigate potential human rights problems atnew suppliers.

Documentation mayinclude pre-audits,existing audits, othertypes of riskassessments.

4 4 0

Comment: Mini Rodini has a "supplier sourcing and due diligence policy" including country specific risks. Thispolicy addresses environmental standards (for eco-friendly materials and various certifications of factories)and social compliance requirements for new suppliers. It includes prioritised critical risks identified concerningits specific product assortment such as: unauthorized subcontracting, Syrian refugees in Turkey, child labour,abrasive blasting, restricted movement within the Indian Sumangali system. The CSR department in charge of sourcing also uses country studies, policy documents, stakeholders inputand wage ladders by FWF, as well as learnings from the UN framework on Business and Human Rights andother sources, before choosing to work with a new supplier.

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PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

1.5 Production location compliance with Codeof Labour Practices is evaluated in asystematic manner.

Yes, andleads toproductiondecisions

A systemic approach is required to integratesocial compliance into normal businessprocesses, and supports gooddecisionmaking.

Documentation ofsystemic approach:rating systems,checklists, databases,etc.

2 2 0

Comment: Mini Rodini developed a rating system of suppliers concerning business relationship in general:anyone in contact with suppliers contributes to the rating. Different topics are rated including an evaluation of CSR / communication with factory management andsustainability issues, with a colour code. It leads to a score on a 20-point scale that is shared with thesupplier together with an action plan.

Mini Rodini's sourcing policy includes an exit policy. In 2016, the brand stopped sourcing at one location inIndia after having raised wages and improve quality issues. After many seasons and discussion with FWF, andas orders had slowly diminished, Mini Rodini finally stopped its relationship with that supplier because ofquality issues.

PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

1.6 The member company’s productionplanning systems support reasonable workinghours.

Strong,integratedsystems inplace.

Member company production planningsystems can have a significant impact on thelevels of excessive overtime at productionlocations.

Documentation ofrobust planningsystems.

4 4 0

Comment: Mini Rodini uses a general retro planning for production. A collection-based critical path is shared with main suppliers' factories, the supplier shares deadlines withMini Rodini. Then a production status document is detailed for each product, to know if it is in cutting, inpacking, in the box ready to be shipped for each factory and by collection. Mini Rodini's sourcing and designteam can then follow up any critical step and discuss deadlines with suppliers. Upcycling, Home and Pre-seasons collections are placed in production during low season to support reasonable working hours. Mini Rodini also uses country specific time schedules taking into account local holidays in order to organizeproduction accordingly. If there is really an important delay issue, products will be shipped by air (but it is alast resort solution).

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PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

1.7 Degree to which member companymitigates root causes of excessive overtime.

Intermediateefforts

Some production delays are outside of thecontrol of member companies; however thereare a number of steps that can be taken toaddress production delays without resortingto excessive overtime.

Evidence of howmember responds toexcessive overtimeand strategies thathelp reduce the riskof excessive overtime,such as: root causeanalysis, reports,correspondence withfactories, etc.

3 6 0

Comment: Mini Rodini has small leverage in most production units, and orders depend partly on wholesales, itis thus not possible to pre-book production according to factories capacity. However, Mini Rodini discussesroot causes of overtime with its main suppliers. One factory is considering producing in low season in order to spread and reduce overtime in peak season. Another one is planning to pre book yarns. A factory has hired more staff and subcontracted some tasks inorder to mitigate overtime in 2016.

Mini Rodini is working on how to have less late changes, in particular in the fit sample stage.

Recommendation: Mini Rodini could develop instruments or policies to deal with possible delays to avoidexcessive overtime. Those instruments could include being flexible with delivery dates, prioritizing orders,offer support/flexibility for material delivery, ordering in low season etc. The outcomes of the root cause analysis can be used for identifying strategies that minimise the impact of itssourcing practice on working hours at other factories.

PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

1.8 Member company’s pricing policy allowsfor payment of at least the legal minimumwages in production countries.

Country-levelpolicy

The first step towards ensuring the paymentof minimum wages - and towardsimplementation of living wages - is to knowthe labour costs of garments.

Formal systems tocalculate labourcosts on per-productor country/city level.

2 4 0

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Comment: FWF audit findings about failure to pay legal minimum wages were mainly administrative issues inMini Rodini's factories. The company has a zero tolerance policy about towards its suppliers in regard to payment below legalminimum wage. However, Mini Rodini should make the bridge with its pricing policy to ensure those minimumwages can be paid (particularly in China). On the other hand, Mini Rodini started to study labour costs in various production units and countries. Thebrand knows the labour cost per products range at its main supplier and collected costs breakdown per styleinformation from another supplier, related to a living wage project.

Recommendation: As an advanced step, increased transparency in costing and productivity gives insight in thelabour costs per product. This forms the basis for ensuring enough is paid to cover at least minimum wageand for making steps towards living wages.

PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

1.9 Member company actively responds ifsuppliers fail to pay legal minimum wages.

Yes If a supplier fails to pay minimum wage, FWFmember companies are expected to holdmanagement of the supplier accountable forrespecting local labour law.

Complaint reports,CAPs, additionalemails, FWF auditreports or otherdocuments that showminimum wage issueis reported/resolved.

1 2 -2

Comment: Mini Rodini addresses any issue related to failure to pay legal minimum wage and discussremediation of related findings with its suppliers.

PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

1.10 Evidence of late payments to suppliers bymember company.

No Late payments to suppliers can have anegative impact on production locations andtheir ability to pay workers on time. Mostgarment workers have minimal savings, andeven a brief delay in payments can causeserious problems.

Based on a complaintor audit report; reviewof production locationand membercompany financialdocuments.

0 0 -1

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PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

1.11 Degree to which member companyassesses root causes of wages lower thanliving wages with suppliers and takes stepstowards the implementation of living wages.

Productionlocation levelapproach

Sustained progress towards living wagesrequires adjustments to member companies’policies.

Documentation ofpolicy assessmentsand/or concreteprogress towardsliving wages.

4 8 0

Comment: Mini Rodini has a written Living Wages policy and started to pay premiums to one factory in 2014already. It has a goal in their business plan for 2020 to implement living wages at all sewing units. Itincludes a calculation, estimation of margin drop and a plan per collection, supplier and year. For 2016, the plan included one supplier in India, where wages were raised thanks to increased paymentsfrom Mini Rodini. Besides, communication and research with other factories started in order to be implementedin the following years, and to prepare pilot projects whitin FWF Living Wage Incubator.

PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

1.12 Percentage of production volume fromfactories owned by the member company(bonus indicator).

None Owning a supplier increases theaccountability and reduces the risk ofunexpected CoLP violations. Given theseadvantages, this is a bonus indicator. Extrapoints are possible, but the indicator will notnegatively affect an member company'sscore.

Supplier informationprovided by membercompany.

N/A 2 0

PURCHASING PRACTICES

Possible Points: 44Earned Points: 30

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2. MONITORING AND REMEDIATION

BASIC MEASUREMENTS RESULT COMMENTS

% of own production under standardmonitoring (excluding low-risk countries)

82%

% of production volume where monitoringrequirements for low-risk countries arefulfilled

10% FWF low risk policy should be implemented. 0 = policy is not implemented correctly. N/A = noproduction in low risk countries.

Meets monitoring requirements for tail-endproduction locations.

N/A Standard monitoring below 80%

Total of own production under monitoring 92% Minimums: 1 year: 40%; 2 years 60%; 3 years+: 80-100% Measured as a percentage of turnover.

PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

2.1 Specific staff person is designated tofollow up on problems identified bymonitoring system

Yes Followup is a serious part of FWFmembership, and cannot be successfullymanaged on an ad-hoc basis.

Manuals, emails, etc.,demonstrating whothe designated staffperson is.

2 2 -2

Comment: The sustainability manager is fully in charge of the sourcing.

PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

2.2 Quality of own auditing system meetsFWF standards.

Membermakes use ofFWF auditsand/orexternalaudits only

In case FWF teams cannot be used, themember companies’ own auditing systemmust ensure sufficient quality in order forFWF to approve the auditing system.

Information on auditmethodology.

N/A 0 -1

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PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

2.3 Audit Report and Corrective Action Plan(CAP) findings are shared with factory andworker representation where applicable.Improvement timelines are established in atimely manner.

Yes 2 part indicator: FWF audit reports wereshared and discussed with suppliers withintwo months of audit receipt AND a reasonabletime frame was specified for resolvingfindings.

Corrective ActionPlans, emails;findings of followupaudits; brandrepresentative presentduring audit exitmeeting, etc.

2 2 -1

Comment: Corrective Action Plans and urgent matters are systematically filed and a summary is made by MiniRodini's sustainability manager so that the other staff knows the essential information. A short summary ofthe findings, the audit report and Corrective Action Plans are shared with suppliers and discussion takes placeregularly to address them according to the timeframe provided by the FWF audit team.

PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

2.4 Degree of progress towards resolution ofexisting Corrective Action Plans andremediation of identified problems.

Intermediate FWF considers efforts to resolve CAPs to beone of the most important things thatmember companies can do towardsimproving working conditions.

CAP-relateddocumentationincluding status offindings,documentation ofremediation andfollow up actionstaken by member.Reports of qualityassessments.Evidence ofunderstandingrelevant issues.

6 8 -2

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Comment: Mini Rodini takes every Corrective Action Plan seriously and discusses them together with theiragents or production units in order to remediate. The company could show discussions and follow up onCorrective Action Plans. After findings concerning migrant workers' wages in Turkey, Mini Rodini made a policy about Syrian refugeesincluding requirements of local law and social compliance at the end of 2016. That document was sent to allsuppliers who were asked to sign and return it.

A training is advised when relevant for remediation.

Recommendation: To facilitate remediation, Mini Rodini could consider: - Hire a local consultant to assist factory in developing an action plan and to assist factory management ininvestigating root causes. - Organise supplier seminars. - Provide factory training. - Share knowledge/material. - Provide financial support to the supplier for implementing improvements.

PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

2.5 Percentage of production volume fromproduction locations that have been visited bythe member company in the previous financialyear.

87% Formal audits should be augmented byannual visits by member company staff orlocal representatives. They reinforce toproduction location managers that membercompanies are serious about implementingthe Code of Labour Practices.

Member companiesshould document allproduction locationvisits with at leastthe date and name ofthe visitor.

4 4 0

Comment: Appointed buyers and sustainability manager visit Mini Rodini's production locations on a regularbasis.

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PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

2.6 Existing audit reports from other sourcesare collected.

Yes, qualityassessed andcorrectiveactionsimplemented

Existing reports form a basis forunderstanding the issues and strengths of asupplier, and reduces duplicative work.

Audit reports are onfile; evidence offollowup on priorCAPs. Reports ofquality assessments.

3 3 0

Comment: Mini Rodini collected 3rd party audits, assessed the quality of those according to FWF Audit QualityAssessment Tool, and could show follow-up on Corrective Action Plans with factories.

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PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

2.7 Compliance with FWF risk policies. Advancedresult on allrelevantpolicies

Aside from regular monitoring andremediation requirements under FWFmembership, countries, specific areas withincountries or specific product groups may posespecific risks that require additional steps toaddress and remediate those risks. FWFrequires member companies to be aware ofthose risks and implement policyrequirements as prescribed by FWF.

Policy documents,inspection reports,evidence ofcooperation withother customerssourcing at the samefactories, reports ofmeetings withsuppliers, reports ofadditional activitiesand/or attendancelists as mentioned inpolicy documents.

6 6 -2

Compliance with FWF enhanced monitoringprogramme Bangladesh

Policies arenot relevantto thecompany'ssupply chain

N/A 6 -2

Compliance with FWF Myanmar policy Policies arenot relevantto thecompany'ssupply chain

N/A 6 -2

Compliance with FWF guidance on abrasiveblasting

Advanced 6 6 -2

Comment: The sourcing policy of Mini Rodini includes the ban of abrasive blasting.

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PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

2.8 Member company cooperates with otherFWF member companies in resolvingcorrective actions at shared suppliers.

Activecooperation

Cooperation between customers increasesleverage and chances of successfuloutcomes. Cooperation also reduces thechances of a factory having to conductmultiple Corrective Action Plans about thesame issue with multiple customers.

Shared CAPs,evidence ofcooperation withother customers.

2 2 -1

Comment: When possible Mini Rodini partners up with other FWF members to remediate on Corrective ActionPlans at shared factories.

PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

2.9 Percentage of production volume wheremonitoring requirements for low-risk countriesare fulfilled.

Memberundertakesadditionalactivities tomonitorsuppliers

Low-risk countries are determined by thepresence and proper functioning ofinstitutions which can guarantee compliancewith national and international standards andlaws.

Documentation ofvisits, notification ofsuppliers of FWFmembership; postingof worker informationsheets, completedquestionnaires.

2 2 0

Comment: Mini Rodini sources only in one production location in a low risk country which is Lithuania. Thequestionnaire was collected, the factory visited and the Worker Information Sheet posted and the CorrectionAction Plan discussed.

PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

2.10 Extra bonus indicator: in case FWFmember company conducts full audits abovethe minimum required monitoring threshold.

90%+ FWF encourages all of its members toaudit/monitor 100% of its productionlocations and rewards those members whoconduct full audits above the minimumrequired monitoring threshold.

Production locationinformation asprovided to FWF andrecent Audit Reports.

3 3 0

Comment: Mini Rodini conducted full audit for 92% of its FOB, which is way above the minimum threshold of40% for its first year of membership.

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PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

2.11 Questionnaire is sent and information iscollected from external brands resold by themember company.

No FWF believes it is important for affiliates thathave a retail/wholesale arm to at least knowif the brands they resell are members of FWFor a similar organisation, and in whichcountries those brands produce goods.

Questionnaires are onfile.

0 2 0

Comment: As agreed when Mini Rodini joined FWF, products made in collaboration with Adidas are consideredas External production for this Brand performance check. Adidas didn't fill in the questionnaire.

PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

2.12 External brands resold by membercompanies that are members of anothercredible initiative (% of external salesvolume).

100% FWF believes members who resell productsshould be rewarded for choosing to sellexternal brands who also take their supplychain responsibilities seriously and are openabout in which countries they produce goods.

External productiondata in FWF'sinformationmanagement system.Documentation ofsales volumes ofproducts made byFWF or FLA members.

3 3 0

PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

2.13 Questionnaire is sent and information iscollected from licensees.

No licensees FWF believes it is important for membercompanies to know if the licensee iscommitted to the implementation of thesame labour standards and has a monitoringsystem in place.

Questionnaires are onfile. Contracts withlicensees.

N/A 1 0

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MONITORING AND REMEDIATION

Possible Points: 37Earned Points: 33

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3. COMPLAINTS HANDLING

BASIC MEASUREMENTS RESULT COMMENTS

Number of worker complaints received sincelast check

5 At this point, FWF considers a high number of complaints as a positive indicator, as it showsthat workers are aware of and making use of the complaints system.

Number of worker complaints in process ofbeing resolved

4

Number of worker complaints resolved sincelast check

1

PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

3.1 A specific employee has been designatedto address worker complaints

Yes Followup is a serious part of FWFmembership, and cannot be successfullymanaged on an ad-hoc basis.

Manuals, emails, etc.,demonstrating whothe designated staffperson is.

1 1 -1

PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

3.2 System is in place to check that theWorker Information Sheet is posted infactories.

Yes The Worker Information Sheet is a key firststep in alerting workers to their rights.

Photos by companystaff, audit reports,checklists fromproduction locationvisits, etc.

2 2 0

Comment: Pictures of Worker Information Sheets are collected by Mini Rodini.

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PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

3.3 Percentage of FWF-audited productionlocations where at least half of workers areaware of the FWF worker helpline.

31% The FWF complaints procedure is a crucialelement of verification. If production locationbased complaint systems do not exist or donot work, the FWF worker helpline allowsworkers to ask questions about their rightsand file complaints. Production locationparticipation in the Workplace EducationProgramme also count towards this indicator.

Percentage ofaudited productionlocations where atleast 50% ofinterviewed workersindicate awareness ofthe FWF complaintsmechanism +percentage ofproduction locationsin WEP programme.

2 4 0

Comment: In two thirds of Mini Rodini's factories audited by FWF in 2016, workers weren't aware of the FWFworker helpline and Code of Labour Practices.

Recommendation: Min Rodini can stimulate its suppliers to participate in WEP trainings, to raise awarenessabout the existence and the functioning of FWF’s worker hotline. In addition to sending the worker informationsheet, of Mini Rodini can use the worker information cards available for download on FWF’s website.

PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

3.4 All complaints received from productionlocation workers are addressed in accordancewith the FWF Complaints Procedure

Yes Providing access to remedy when problemsarise is a key element of responsible supplychain management. Member companyinvolvement is often essential to resolvingissues.

Documentation thatmember companyhas completed allrequired steps in thecomplaints handlingprocess.

3 6 -2

Comment: The sustainibility manager receives the complaint then informs the factory and the Head ofproduction. Mini Rodini discusses remediation with the factory and FWF. Once closed and published by FWF,the complaint is shared with marketing, in case they get questions from the public. Mini Rodini's main supplier is really active in following up on complaints.

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Recommendation: Mini Rodini can use learnings from complaints and their remediation in order to preventfuture complaints, and improve CAPs related issues in the factories.

PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

3.5 Cooperation with other customers inaddressing worker complaints at sharedsuppliers

Activecooperation

Because most production locations supplyseveral customers with products, involvementof other customers by the FWF membercompany can be critical in resolving acomplaint at a supplier.

Documentation ofjoint efforts, e.g.emails, sharing ofcomplaint data, etc.

2 2 0

Comment: Mini Rodini actively shares remediation and follow up of complaints with other FWF members whenpossible. The sustainability manager also often asks FWF for information from local investigations.

COMPLAINTS HANDLING

Possible Points: 15Earned Points: 10

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4. TRAINING AND CAPACITY BUILDING

PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

4.1 All staff at member company are madeaware of FWF membership.

Yes Preventing and remediating problems oftenrequires the involvement of many differentdepartments; making all staff aware of FWFmembership requirements helps to supportcross-departmental collaboration whenneeded.

Emails, trainings,presentation,newsletters, etc.

1 1 -1

Comment: CSR works with the management and the marketing on informing all staff about sustainability.There is a CSR meeting every fall with all staff. Mini Rodini asked for, and received, two trainings for its stafffrom FWF, one took place in August 2016 and one in November 2016.

PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

4.2 All staff in direct contact with suppliersare informed of FWF requirements.

Yes Sourcing, purchasing and CSR staff at aminimum should possess the knowledgenecessary to implement FWF requirementsand advocate for change within theirorganisations.

FWF Seminars orequivalent trainingsprovided;presentations,curricula, etc.

2 2 -1

Comment: On the open server, information related to social compliance is shared with the whole productionteam. The responsible buyer of a factory always recieves the related audit report, CAP and follows the wholeremediation made by sustainability manager. Audit results are also shared with production manager, CEO andfounder and owner.

Mini Rodini’s sustainability manager and CEO attended FWF members seminar.

PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

4.3 All sourcing contractors/agents areinformed about FWF’s Code of LabourPractices.

Yes +activelysupport COLP

Agents have the potential to either support ordisrupt CoLP implementation. It is theresponsibility of member company to ensureagents actively support the implementationof the CoLP.

Correspondence withagents, trainings foragents, FWF auditfindings.

2 2 0

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Comment: Mini Rodini's agents at main suppliers are committed to help implement the Code of LabourPractices. They have a good knowledge of social compliance and help Mini Rodini to communicate withfactories and workers. They visit the factories often and sometimes even plan audits and arrange trainings without having beenasked.

PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

4.4 Production location participation inWorkplace Education Programme (where WEPis offered; by production volume)

8% Lack of knowledge and skills on bestpractices related to labour standards isacommon issue in production locations. Goodquality training of workers and managers is akey step towards sustainable improvements.

Documentation ofrelevant trainings;participation inWorkplace EducationProgramme.

1 6 0

Comment: Mini Rodini collected the training report of one of its factory producing for another FWF member.Both companies also worked together on CAPs at the production location and arranged a second training withanother organisation.

Recommendation: In order to ensure awareness and enhance understanding of the relevant labour standards,grievance mechanisms and the importance of a good mechanism for communication between employers andworkers in the workplace, FWF developed the Workplace Education Programme. FWF currently offers thefollowing training modules for the WEP: Basic, Communication, Gender Based Violence, Supervisor and theFactory Guide. More info on availability in countries can be found on the FWF website. The member companyshould motivate its main supplier(s) to join WEP trainings.

PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

4.5 Production location participation intrainings (where WEP is not offered; byproduction volume)

0% In areas where the Workplace EducationProgramme is not yet offered, membercompanies may arrange trainings on theirown or work with other training-partners.Trainings must meet FWF quality standardsto receive credit for this indicator.

Curricula, otherdocumentation oftraining content,participation andoutcomes.

0 4 0

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Recommendation: In order to improve communication between employers and workers in the workplace FWFrecommends of Mini Rodini to ensure suppliers participate in trainings. Trainings must meet FWF qualitystandards to receive credit for this indicator: top management, supervisors and workers should be included inthe trainings, separately. Workplace standards and dispute handling should be included in the training.

TRAINING AND CAPACITY BUILDING

Possible Points: 15Earned Points: 6

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5. INFORMATION MANAGEMENT

PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

5.1 Level of effort to identify all productionlocations

Advanced Any improvements to supply chains requiremember companies to first know all of theirproduction locations.

Supplier informationprovided by membercompany. Financialrecords of previousfinancial year.Documented effortsby member companyto update supplierinformation from itsmonitoring activities.

6 6 -2

Comment: Mini Rodini has strong systems in place to reduce the risk of having unknown suppliers.Subcontractors of suppliers are known, registered in FWF database and audited by FWF when possible. MiniRodini's Code of Conduct includes the prohibition of subcontracting besides the FWF CoLP.

PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

5.2 CSR and other relevant staff actively shareinformation with each other about workingconditions at production locations.

Yes CSR, purchasing and other staff who interactwith suppliers need to be able to shareinformation in order to establish a coherentand effective strategy for improvements.

Internal informationsystem; status CAPs,reports of meetingsof purchasing/CSR;systematic way ofstoring information.

1 1 -1

Comment: Files and information are accessible to all relevant staff who need information about socialcompliance at Mini Rodini. Sensitive issues are shared between CSR and management team. The sustainabilitymanager is in charge of sourcing.

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INFORMATION MANAGEMENT

Possible Points: 7Earned Points: 7

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6. TRANSPARENCY

PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

6.1 Degree of member company compliancewith FWF Communications Policy.

Minimumcommunicationsrequirementsare met AND nosignificantproblems found

FWF’s communications policy exists toensure transparency for consumers andstakeholders, and to ensure that membercommunications about FWF are accurate.Members will be held accountable for theirown communications as well as thecommunications behaviour of 3rd-partyretailers, resellers and customers.

FWF membership iscommunicated onmember’s website;othercommunications inline with FWFcommunicationspolicy.

2 2 -3

Comment: The commitments of Mini Rodini in terms of sustainability and FWF Code of Labour Practices are onthe brand's website. A post was made on Linked in about FWF membership.

PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

6.2 Member company engages in advancedreporting activities

No Good reporting by members helps to ensurethe transparency of FWF’s work and sharesbest practices with the industry.

Member companypublishes one or moreof the following ontheir website: BrandPerformance Check,Audit Reports,Supplier List.

0 2 0

Recommendation: FWF recommends the Mini Rodini to publish one or more of the following reports on itswebsite: brand performance check, audit reports, supplier information. Good reporting by members helps toensure the transparency of the brand and FWF’s work.

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PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

6.3 Social Report is submitted to FWF and ispublished on member company’s website

Completeand accuratereportpublished onmember’swebsite

The social report is an important tool formembers to transparently share their effortswith stakeholders. Member companies shouldnot make any claims in their social reportthat do not correspond with FWF’scommunication policy.

Social report that is inline with FWF’scommunicationpolicy.

2 2 -1

Comment: In 2016, first year of membership for Mini Rodini, parts of the social report were included in theSustainability report. The report is accessible both on Mini Rodini and FWF websites.

TRANSPARENCY

Possible Points: 6Earned Points: 4

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7. EVALUATION

PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

7.1 Systemic annual evaluation of FWFmembership is conducted with involvement oftop management

Yes An annual evaluation involving topmanagement ensures that FWF policies areintegrated into the structure of the company.

Meeting minutes,verbal reporting,Powerpoints, etc.

2 2 0

Comment: Meetings about sustainability are regular with top management. The sustainability managerinforms both Head of assortment and production and CEO for any new audit or complaint.

PERFORMANCE INDICATORS RESULT RELEVANCE OF INDICATOR DOCUMENTATION SCORE MAX MIN

7.2 Level of action/progress made on requiredchanges from previous Brand PerformanceCheck implemented by member company.

Norequirementswereincluded inpreviousCheck

In each Brand Performance Check report, FWFmay include requirements for changes tomanagement practices. Progress on achievingthese requirements is an important part ofFWF membership and its process approach.

Member companyshould showdocumentationrelated to the specificrequirements made inthe previous BrandPerformance Check.

N/A 4 -2

EVALUATION

Possible Points: 2Earned Points: 2

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RECOMMENDATIONS TO FWF

-More regular updates of wages (minimum legal) in the wage ladders would be appreciated as well as moreinformation on benchmark and choices of information used in the tool. -Mini Rodini would like to see more consistency between CAPs of different audit reports (within same country).Also audit reports from Turkey are shared too late. Countries studies are long so workshop about specific country risks would be appreciated. -Mini Rodini would be happy to get learnings from Brand Performance Checks benchmarks.

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SCORING OVERVIEW

CATEGORY EARNED POSSIBLE

Purchasing Practices 30 44

Monitoring and Remediation 33 37

Complaints Handling 10 15

Training and Capacity Building 6 15

Information Management 7 7

Transparency 4 6

Evaluation 2 2

Totals: 92 126

BENCHMARKING SCORE (EARNED POINTS DIVIDED BY POSSIBLE POINTS)

73

PERFORMANCE BENCHMARKING CATEGORY

Good

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BRAND PERFORMANCE CHECK DETAILS

Date of Brand Performance Check:

11-05-2017

Conducted by:

Florence Bacin, Anne van Lakerveld

Interviews with:

Klara Gardtman, Sustainability manager Vivianne Issa, Head of Assortment and Production Nathalie Larsson, Retail and payables accountant Marie Helleklint, Head of Accounting Helena Filipsson, Head of Marketing and Communications Johan Larsson, CEO

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