mindset: the biggest barrier to agility
DESCRIPTION
Presentation from Optional Conference (Budapest). Some agile transitions fail due to the mindset of the people affected by the change. Your mindset is characterized by how you answer these three questions: 1) What do you believe about people?; 2) How should social systems be organized?; 3) Who is our customer? See more at: http://flaviusstef.wordpress.com/2014/04/07/is-your-mindset-blocking-your-agile-transformation/TRANSCRIPT
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MINDSET the biggestbarrier to agility
Flavius Stef, Mozaic Works
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□ Why transformations fail
□ Traditional Mindset
□ Agile Mindset
□ Change Your Mindset
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?Did you go/Are you going through anagile transformation?
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Sometimes it...just works!
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Other times...
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“I estimate that 75% of those organizationsusing Scrum will not succeed in getting the benefits that they hope for from it.”
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Cargo Cult much?
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? Studied the Agile Manifesto?
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individuals and individuals and interactionsinteractions
working working softwaresoftware
responding responding to changeto change
satisfy the satisfy the customercustomer
motivated motivated individualsindividuals
face-to-face face-to-face conversationconversation
constant constant pacepace
self-organizing self-organizing teamsteams
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Three root theories
People – Systems – Customer
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Traditional
People Systems Customer
Agile
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▣ Why transformations fail
□ Traditional Mindset
□ Agile Mindset
□ Change Your Mindset
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What do you believe about people?
performance review – extrinsic rewardsskills-based hiring – ignore needs
lazy control no ambition blame
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How should we design systems?
hierarchy – one-way reportingorganize by function – high WIP
sum of parts resources strategy at top ladder
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Who is our customer?
projects – budgetsutilization targets – firefighting
predictability efficiency utilization short term
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▣ Why transformations fail
▣ Traditional Mindset
□ Agile Mindset
□ Change Your Mindset
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What do you believe about people?
empower – self-organize – engageattitude-based hiring – attend to needs
passionate mean well trust attend to needs
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How should we design systems?
network of peers – transparencycross-functional – long-lived teams
interactions no waste see whole adjust to env.
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Who is our customer?
flow – qualityiterate – customer champion
external discover adapt cust. value
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▣ Why transformations fail
▣ Traditional Mindset
▣ Agile Mindset
□ Change Your Mindset
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? 1, 2, 4
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Beliefs, Goals,Values Actions Results
Single Loop Learning
Double Loop Learning
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Things to Try
Investigate the agile mindset: values, principles
Compare the agile mindset with your own
Run an experiment using a different theory
When a problem occurs use the 5 Whys
Team rule: respectful criticism
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In a nutshell
▣ Why transformations fail
▣ Traditional Mindset
▣ Agile Mindset
▣ Change Your Mindset
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@FlaviusStefflaviusstef.wordpress.comslideshare.net/fstef
What do you believe about people?How should systems be organized?
Who is your customer?
THANK YOU!
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Attributions● Cover photo: https://flic.kr/p/7c9zLD
● Team designed by Luke Anthony Firth from the Noun Project
● Network designed by Jerry Wang from the Noun Project
● Entrance designed by José Campos from the Noun Project
● Hierarchy designed by Murali Krishna from the Noun Project
● Surveillance designed by Luis Prado from the Noun Project
● Notepad designed by Darren Barone from the Noun Project
● Cars: https://flic.kr/p/384Epw and https://flic.kr/p/bDpzoC
● Cargo Cult: https://flic.kr/p/bwXYfa