millenials ruin everything: building...value work/life balance biggest shift in mindset generation y...

Millenials Ruin Everything:Building & Keepingan Elite InfoSec TeamKristi GlasgallTRSLead CybersecurityThreat & Risk Engineer

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Confession Time

01

Agenda

The Past,The Present, and The Future

02The Job Climate

03The Proper Care and Feeding of Millenials

04TRS's InfoSec Department

05Lessons Learnedand Path Forward

06Final Thoughts

VS

POST-WWII GENERATION

29% OF THE WORKFORCE

RETIRING AT 10,000/DAY

COMMONCHARACTERISTICS

BOOMER

CYBERSECURITY

1946-1964

WORK -CENTRIC

GOAL -ORIENTED

COMPETITIVE

COLD WAR, BUNKER -TYPE MENTALITY

"MIDDLE CHILD"

ETHNICALLY DIVERSE

BETTER EDUCATED


GEN X

CYBERSECURITY

1965-1980

INDIVIDUALISTIC

FLEXIBLE

VALUE WORK/LIFE BALANCE

BIGGEST SHIFT IN MINDSET

GENERATION Y

FASTEST GROWING SEGMENT OF WORKFORCE

TECH NATIVE


MILLENIAL

CYBERSECURITY

1980 -1996

FAMILY -CENTRIC

ACHIEVEMENT -ORIENTED

TEAM -ORIENTED

TRANSFORMING THE INDUSTRY

VS

01

The Job Climate02

3,000,000 vacant jobs by 2021

58% of CISOs believe not having an expert cyber staff (skills gap) will worsen

40% of security executives said the skills shortage is causing high rates of burnout and turnover

Progressive employer seeks Harvard -train ed n euroscien tist an d beauty pagean t win n er . Must be fluen t in Man dar in an d skilled at tr ibal basketweavin g. Min im um of 10 years workin g for h igh-tech com pan ies.

Salary: m id-30s

02

Location: Washin gton , D.C.Salary: $50,000Required Exper ien ce:• 4+ years as par t of federal in form ation assuran ce team• Must have served on Cyber In ciden t Respon se Team

(CIRT)• Com plete kn owledge of NIST 800 ser ies• Super ior com m un ication skills to serve as "face" of

depar tm en t's secur ity team (m ust provide wr itin g sam ples)

• Public trust clearan ce required• Must repor t to DC worksite 8-5, Mon -Fr i

Cybersecur ity SOC In ciden t Respon se Jun ior An alyst

02

Location: Austin, TXSalary: $50,000Required Exper ien ce:• Mathem atician s, com puter scien tists, cybersecur ity

exper ts, physicists, pen testers, foren sic an alysts, an d an yon e from sim ilar fields en couraged to apply

• 2+ years exper ien ce• Masters in Com puter Scien ce or m ath• Gen eral program m in g an d software an alysis skills• Subject Matter Exper t (SME) in n etwork protocols an d

cryptography

Software En gin eer - An alyst as IT Secur ity Con sultan t (Sen ior Role)

02

The Care and FeedingofMillenials

We want to contribute to the world and know that we have directly made the world better.

Mission -Oriented

We want to know - did we do that in the way that was expected? Have we earned your trust to try something creative?

Feedback & Mentoring

Yes, we are disrupting the status quo. But every generation has done that to some extent. However, with the power of the Internet, we can do it on a scale never seen before.We don't want to ruin EVERYTHING - we want to DO MORE GOOD.

03

Teach us a values - based reasoning for something instead of a rules - based approach.

Value-Based Rules

Where We Were04

We Asked Ourselves:

Do these towers match what we're doing here at TRS?

Does this prepare us for the future?

Are the titles our employees have something they feel proud to own?

04

State Title vs Working Title

CybersecurityArchitect

CybersecurityAnalyst III

CybersecurityEngineer

CybersecurityAnalyst II

CybersecuritySpecialist

CybersecurityAnalyst I

04

WARNING:YES, I REALIZE HOW SMALL THE

FONT IS ON THE NEXT FEWPAGES.

IF YOU WOULD LIKE A COPY,GRAB MY BUSINESS CARD, ANDI WILL EMAIL THE ACTUAL PDF

TO YOU!

TRS's InfoSec Department Structure04

Lessons Learned &Path Forward

Implement weekly training sessions for the team to grow as a whole. Also gives a chance to ask questions or raise concerns.

In-House Training

Resolve how we measureKPIs but keep flexible schedules, and prepare for DR/BC

Work from Home

Use statistical information about Gen Z to slightly alter the department again when they begin to come into the workforce

Gen Z

We've just begun delving into this change. We're still finding gaps and flaws, and that's okay! We set up a framework that can evolve.

05

Questions?

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millenials ruin everything: building...value work/life balance biggest shift in mindset generation y...

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