The Netherlands

Migration and Human

Traffickinng

Council for World Mission

Protestant Church in the

Netherlands

Council for World Mission

Protestant Church in the Netherlands

Contents

Welcome Message

Council for World Mission Member Churches

Face to Face Programme Face to Face The Netherlands 2015

Protestant Church in the Netherlands Meet the PKN Team

Face to Face The Netherlands 2015 Participants

Essential Practical Information

General Information About The Netherlands

Gentle Reminders

Face to Face The Netherlands Programme Orientation Programme Placement Programme

Documentation

Daily Log Placement Papers Project Outline Presentation

Contacts

CWM Travel Insurance Policy

Welcome Message

Congratulations on being selected to participate in the Face to Face programme this year. We hope that you will embrace this opportunity to experience people and contexts different from your own. We hope that you will with humility; enter this context without prejudice and that you will fully commit yourself to this seven-week exposure to mission work. We, at the Council for World Mission (CWM) will endeavour to support you as best we can for this experience that you are about to undertake and we encourage you to keep in close contact with us before, during and after the programme takes place. You will have support throughout your time on the programme from the host church and you are going to be surrounded by your fellow participants, each feeling their own mixture of excitement, nervousness, and anticipation. Please take advantage of the journey on which you are about to embark and savour every new experience, new friend and new perspective. We look forward to reading your thoughts in the theological reflection papers, which you will be asked to complete for the end of the programme. We wish you a wonderfully enriching experience on your Face to Face journey!

SUDIPTA SINGH

Programme Secretary

Training and Empowerment Unit

Council for World Mission

The Council for World Mission (CWM) is a worldwide community of Christian churches. The 31 members are committed to sharing their resources of money, people, skills and insights globally to carry out God's mission locally.

CWM was established in 1977 CWM was created in 1977 and incorporates the London Missionary Society (1795), the Commonwealth Missionary Society (1836) and the (English) Presbyterian Board of Missions (1847).

Our Vision: “Fullness of life Through Christ, for all Creation”

We are partners of God and we participate in God’s work with others. Churches are called to prophetic witness, to proclaim and live out the vision of Jesus Christ of fullness of life for all creation.

We envisage a different world, a world inspired by the values of love, justice, peace and compassion. It invites us to use our gifts and resources for God’s work, following the example of Jesus in proclaiming his ministry of liberation, healing and hope (Luke 4: 14-20), and taking sides with the people who lived in poverty, the oppressed and the marginalized.

Our vision inspires us to action, to decisively and urgently live out our faith, walking together as partners in God’s mission and working in harmony with the whole of God’s creation for its freedom and wholeness. Living the values of fullness of life for all creation, and resisting the norms of Empire we participate in God’s alternative.

Our Mission: “Called to partnership in Christ to mutually challenge, encourage, and equip member churches to share in God’s mission”

The mission context and God’s mandate of fullness of life for all creation demand a holistic understanding of mission. This compels churches today to be faithful in proclaiming God’s fullness of life. We believe that this can be best lived out in the context of local congregations. We therefore commit ourselves to enabling member bodies to develop missional congregations where the affirmation of life and hope are experienced in community.

Our Theology Statement: “Mission in the Context of Empire” (Please refer to CWM

Theology Statement 2010 in separate file for more information)

The organisation has 31 members in: the Pacific (9), Europe (5), East Asia (6), Southern Africa and the Indian Ocean (5), South Asia (4), and the Caribbean (2).

Council for World Mission Member churches

Face to Face Programme

Face to Face aims to invite the youth participants in cultural, social, theological and contextual realities for them to understand, to motivate and to engage with the realities on how the fullness of life is being denied to the large majority of the world’s population. Specifically, Face to Face Programme is designed for students (not yet ordained) who are preparing for ministry. Participants from around the world will spend seven (7) to eight (8) weeks in one (1) of the three (3) Face to Face Programme locations. It seeks to not only expose but also engage participants in cultural, social, theological and contextual realities so that they may grapple with and be motivated by the world around them. The programme is challenging as well as socially and theologically transformative for all participants. At the end of the programme, participants are required to reflect both practically and in writing on their Face to Face journey. Such exposure might be used to:

Enlarge the horizons of theological students as part of a church’s capacity building strategy.

Deepen students’ theological insights. Equip someone for multicultural ministry.

Participation to this Programme should seek to enhance the church’s capacity in line with its human resource development strategy, enabling it to better pursue its mission priorities.

Face to Face Netherlands 2015

The Face to Face programme will be hosted by Council of World Mission in partnership

with the Protestant Church in the Netherlands, from 12th April to 23rd May 2015.

Participants will be placed with different church communities within the Netherlands.

Some of the issues to be explored are:

A migrant theology, mission in the context of Empire, mission in a European post-

Christian, secular context.

Issues of migration and human trafficking, homelessness and un-documented

people and the role of the church.

Dutch culture, cheese eating, coffee drinking, stroopwaffle eating, canal cruising.

While the Face to Face programme is not designed to form part of any other degree or

diploma course, it is expected that each student will compile a portfolio of material

including reflections, journal entries, essays, bible studies, photographs, interviews etc.

under the direction of the project co-ordinator, you will be required to make a

presentation that critically reflects your experience at the end of the programme. With

negotiation with a student’s own college, this portfolio and papers may form part of the

assessment process for coursework from the students’ home college. The Council for

World Mission may also consider these papers and resources for publication.

Protestant Church in the Netherlands

The Protestant Church in the Netherlands came into being in May 2004, through the merger of two churches of the reformed (Calvinistic) tradition and one Lutheran church: the Netherlands Reformed Church, the Reformed Churches in the Netherlands, and the Evangelical - Lutheran Church in the Kingdom of the Netherlands. History The "established church" in the Netherlands after the Reformation was Calvinistic. It had adopted the Belgic Confession, the Heidelberg Catechism and the Canons of Dordt. When the Netherlands became a monarchy in 1815 the king gave it a church order and it received the name of Netherlands Reformed Church. This action of the state was one of the reasons for two splits in 1834 and 1886. The two groups that separated merged in 1892 to form the Reformed Churches in the Netherlands. Besides the Calvinistic mainstream there had also been an Evangelical Lutheran Church in the Netherlands since 1556. In the aftermath of World War II there was an increasing awareness in the two large Reformed churches that their continued separation could not but affect the credibility of the gospel. In 1961 a group of 18 young theologians, all working in ministries on the frontiers of church and society, called on the synods to set out on a common journey. Discussions began. In 1986 the two synods declared that they were in a "state of union". Soon after, the Lutherans joined the "Together on the Way" process. It was decided that a new church order was necessary, based on an ecclesiological vision rather than a collection of pragmatic arrangements. This church order was adopted in 2003. It declares, among other things, that the church shares in the expectation of the people of Israel and therefore, as a Christ-confessing community of faith, seeks dialogue with Israel. It also clearly expresses the place of the church in the "oikoumene". In addition to the three ecumenical creeds and the above-mentioned confessions the church also accepts the Unaltered Augsburg Confession and Luther's Catechism. Organization The PCN has adopted the presbyterian-synodal model of church governance with a board (moderamen) and a moderator and general secretary. Its national office and service centre are located in Utrecht. The missionary and diaconal work of the PCN is carried out in cooperation with several smaller churches in the Netherlands, under the banner of "Kerk in Actie" (Churches acting together). The church maintains international relationships with many partner churches in all parts of the world. At the national level there is total union. Locally the congregations have the freedom to unite (several hundreds have done so) or to maintain the specific tradition they belonged to before the union. The church order offers much space for local diversity and invites the local communities to engage in discussions between different traditions and spiritualties, e.g. to discover what the Lutheran identity can offer to the whole of the church, and what the Calvinistic tradition can mean for the Lutherans. Facts & Figures The Protestant Church in the Netherlands has 2.1 million members, making it one of the largest religious denominations in the Netherlands, with nearly 1800 local congregations and over 2200 ministers. About 600 of the Protestant ministers are pastoral workers in care facilities, at prisons and judicial authorities, and in the armed forces. Secularization in the Netherlands

One of the main challenges for the PCN is the far-reaching secularization in the Netherlands. A large part of the population no longer counts itself as a believer. An increasing number of believers live their faith outside the framework of the church. At the same time the migrant churches are flourishing in and around the urban centres. They are very active in mission and diakonia. This is yet another challenge to the Protestant Church in the Netherlands, to reflect on how to transmit the gospel message to others in a credible and contemporary manner. It was the main issue on the agenda of the very first synod meeting of the PCN in May 2004. The church order speaks of the calling to confess Jesus Christ as Lord and Redeemer of the world in "celebrating, speaking and acting". Thus the church recognizes also its social and political responsibility, which invites the church to appeal and work for renewal in culture, society and nation. Dutch society cannot exist without an inspiring texture. That determines also the responsibility of the church with regard to migrants and asylum seekers. The growing contacts with the Muslim community are part of it as well. The church is called to make its own voice heard and to make it clear that a common commitment is required in the struggle against poverty and injustice.

Meet the Face to Face Team

Karin van den Broeke, Moderator of the General Synod Karin is leading the synod, representing the Protestant Church in the Netherlands in ecumenical and social relationships, liaise from rural church with all levels within our church. Evert Jan Hazeleger, Programmamanager Kerk in Actie Evert Jan is rresponsible for the daily management of the program Kerk in Actie, with plenty projects within and outside Netherlands Rommie Nauta, Head of International Program Department Rommie is in charge of the international programs run by several teams within the ICCO Cooperation Geesje Werkman, Project Manager Inland Diaconate and Project Officer Refugees On this issue Geesje plays a leading role in Netherlands drawing attention to a better position for refugees and human care. Henk Bosch, Learning Facilitator ICCO Cooperation Henk designs and carries out training programs for international contexts

Wayne Hawkins, CWM Europe Regional Secretary

Wayne is working in the European Region, where he is responsible for developing CWM’s

programme and accompanying the member churches in mission.

Face to Face – The Netherlands 2015 Participants

SHINGIRAI EUNICE MASUNDA

Uniting Presbyterian Church in South Africa

I was born in Bulawayo, Zimbabwe’s second largest city.

I did all my primary and secondary school education in

Bulawayo. Even though my siblings and I have at one

point or another lived outside Bulawayo, we still

consider it home. My parents’ home is still in Bulawayo.

My father passed away a few years ago, but my mother is

still there.

I am currently studying for a Bachelor of Theology

degree at Justo Mwale Theological University in Lusaka,

Zambia. I am currently in my fourth and final year. My

education is a path towards ordination as a minister of Word and Sacraments within the

Uniting Presbyterian Church in Southern Africa

Due to the nature of my work before coming to Justo Mwale University, I have done some

courses. I trained as a facilitator for the CABSA (Christian Aids Bureau of Southern Africa)

programs. I also have a certificate in HIV/AIDS Care and Counselling from the University

of Southern Africa. I have also attended MANGO (Management Accounting for NGOS)

trainings.

I have worked in various capacities over the years, including as a language and cultural

trainer. This I was doing with volunteer organisations and missionaries to Zimbabwe. I

have also worked as a facilitator and administrator in a Christian non-profit organization.

The organization was equipping church leaders and Christian on how to respond to HIV

and AIDS. I also started and ran a community based organization which ran a soup

kitchen and other programs during Zimbabwe’s economic meltdown.

I am a member of the UPCSA Makokoba congregation in Bulawayo, Zimbabwe. I am

currently a candidate for ministry within the UPCSA. When I am here in Lusaka I am

attached to a different congregation of the UPCSA every year. I take part in the Sunday

services under the supervision of an ordained minister. This year I am at the Kabwata

UPCSA congregation in Lusaka.

I love meeting people, learning about other cultures and learning the basics of other

languages. I also love to read and bake. I also love Christian history and would love one

day to see an original scroll of any of the biblical books.

NAW WINSOME PAUL

Karen Baptist Church

My name is Winsome. I was born in Burma, now called

Myanmar, but migrated to Singapore and have spent

more than 20 years here with my family. We are from the

Karen tribe and our people have been fighting against the

military regime for 66 years. Many became refugees and

some of them have been resettled into third countries

while many more live in refugee camps along the Thai-

Burma border. Netherlands is one of the countries that

have received some Karen refugees.

I am currently a student at Trinity Theological College

and am now in the 2nd year of M. Div. I finished second grade in Burma but completed the

rest of my studies in Singapore. I received my BA. Communication from University at

Buffalo, NY.

I have been a private tutor since I was a tertiary student and I continue tutoring to this

day, it is a small ministry that I do to reach out to young students and their families. I

think it has helped me to interact with children and their parents whom I would not

otherwise have the opportunity to do so. I also worked for a short time with refugees

resettling in Phoenix, AZ after completing my BA. Many of the refugees were illiterate and

could speak very little English so I worked with Refugee Project Hope, a non-profit

organization, to assist them with the resettling process since the American model of

refugee resettlement was not well suited for their circumstances. I worked at an

employment agency after coming back from the States. This was where I came into

contact with young female foreign domestic workers who faced a lot of difficulties

because they were neither well trained nor well informed by their recruiters and agents

of the actual working conditions in Singapore.

I am currently serving in Karen Baptist Church [Singapore] as a Sunday School teacher

for the Youth class, a worship leader and the Joint Secretary for the church’s Main

Executive Committee. I also work with the committee members of the church’s Youth

Fellowship as one of the advisors.

In my spare time and holidays, I travel to countries where there are Karen people and

this has helped me to build networks and friendships. This has helped me to understand

the struggles of refugees who are resettling in third countries and it also led me to be part

of the international team that formed the Global Karen Baptist Youth Fellowship that is

based largely in Thailand. I also serve in the fellowship as a Joint Secretary. Through

traveling and meeting people, I developed an enjoyment for taking pictures as well. I also

played volleyball in my teens and now I enjoy watching volleyball competitions that are

broadcasted.

VANLALHRIATA

Aizawl Theological College

My name is Vanlalhriata, I was born and brought up in Mizoram, India. I was born on 14th November, 1980. I am very much happy to be one of the participants of CWM face to face Programme, Netherlands 2015. I hope it would enrich me in different dimensions especially in the fields of ministry. I am married, my wife’s name is H. Lalhmachhuani, she is BD graduate from Senate of Serampore College, India. So far we have no children yet, she is teaching in Synod Higher Secondary School which is run by Mizoram

Presbyterian Church Synod. Since we are not practicing joint family system, my wife and I are the only family members in our family. In the year 2005 I completed Bachelor of Theology, and 2008 I joined Bachelor of Divinity Programme which is four years course. Later in the year 2013 I started my further studies M.Th (Missiology) course, presently I am in the final semester, if God’s willing I will be completing M.Th course by the month of March, 2015. Regarding my employment background, as I am the student till today, I have not much thing to say about my employment backgrounds, 2005 to 2006 I was working as a lecturer in Discipleship Training Institute run by Disciples Society in Mizoram. Then, in the year 2007 I was working as a missionary teacher in Assam, India under Mizoram Presbyterian Church. In 2008 I left my job for higher studies in Theology. I am one of the active members of our church, I involve in church ministries in different capacities. I teach in adult Sunday school, I participate in Christian Youth fellowship, and also I am one of the preachers in or church. Right now as I am in the college I am not able to participate much in the church ministry. My area of interest is the contextual realities which the society is facing today. Like corruption is rampant today in the society, many social evils come up, the youth are disturbed by the worldliness, and many burning issues are seen in the society. The church has an important role to play amidst of these entire things, the prophetic role of the church to response the contextual realities is my area of interest so that we can rebuild the nation in general and the community in particular.

MATTY BEN URMERSBACH Metropolitan Community Church

I was born on the 21st of December 1983 in Cologne, Germany as the fourth son of Maria Ermelinda Ribeiro Ferreira Pedrosa Urmersbach, a Portuguese journalist and editor who migrated to Germany in the late 1960s, and to Gerd Peter Urmersbach, a dentist with German roots. Both my parents are deceased. I have three older brothers, Tim Urmersbach, a judge; Florian Urmersbach, a bioengineer; and Bruno Urmersbach, a sociologist. I have three nieces, Paula and Emma, daughters of Tim and his spouse and Maja, daughter to Florian and his spouse. I am in no

relationship having no children. I finished the higher secondary school in 2004. In the same year I moved to Coimbra (Portugal) to study Portuguese Language, History, Geography and Culture. In 2005, I moved to Berlin (Germany) to start a course at the Charité medical University and in order to become a physician. Though I continued the course for two years and being allowed to take the first major exam I have not concluded the course. Since 2008 I study comparative religion and philosophy at the University of Bonn. This course ends in the coming months and afterwards I want to apply for a Master in Theology at University of Uppsala in Sweden. During my studies at the University of Bonn I also have been educated in “nonviolent communication” based upon Marshall Rosenberg’s methods. Since 2007 I have been working as a freelance translator having translated fiction and non-fiction. From 2009 to 2012 after completing a six months intern at the Frankfurter Allgemeine Zeitung I have worked as a freelance journalist. At the same time I worked for Secession – Verlag für Literatur a German literature publisher. From April 2012 – October 2012 I have been working on personal account in Kashmir/India teaching in local schools in and around Srinagar. I have worked with local artists to develop a pacific non-violent counter concept of political participation. 2013 to 2014 I worked in a Kindergarten as a caretaker for children below the age of three years. Since January 2015 I work for the German Protestant social work agency Diakonie assisting families with children with disabilities. On a volunteer basis I start working for Fliehkraft mentoring refugee families in Cologne and I work in my church. Since 2013 I am involved in the Metropolitan Community Church Cologne. I work in the liturgy team and on the field of interreligious dialogue, at the moment cooperating with the Interreligious Table of Religion Cologne. Once a week I work in my church’s bookshop and social meeting locality. Also I am educated in a variety of areas concerning the service and other aspects of our community life. I enjoy working for my community. I am very much into discussing current political, social, cultural and religious topics. I love swimming, cycling and running. I love to go to the theatre, art exhibitions and reading literature. I spend a good amount of my time with my family and friends.

LEE YU-PING

Presbyterian Church in Taiwan

My name is Lee, Yu-Ping. Coming from Taiwan, I live in

a county with picturesque views of mountains and seas.

My stepmother works in the local government, and my

father is retired, which enables me to receive good care

and education. I have one junior brother and one junior

sister whose mother is my stepmother, which made my

family special, and we are getting closer in

relationships in recent years.

Due to my growing process and attendance in church,

my major was social work, and I also got a national

license in social work from my country. Now I study M. Div. in Tainan Theological College

and Seminary (TTCS).

Before I entered TTCS, I was a social work intern in Social Work Office at National Taiwan

University Hospital and in Shuanghe Social Welfare Service Center, Social Welfare

Department, New Taipei City Government. In the last year in university, I was a Teenagers

Worker and Pastor Assistant in Taipei New Life Church. Besides, I also worked as

Administrative Assistant and Teaching Assistant for two months in Kaohsiung Song-En

Kindergarten after I graduated from the university. Finally, I chose to be prepared to be

a pastor in order to serve care people.

My church-PCT (Presbyterian Church in Taiwan) participates in the progress of

democratization in Taiwan, caring the political criminals, declaring the sovereignty of

Taiwan around the world in spite of the force threat from China and the oppression of

Kuomintang (KMT) in Taiwan. PCT also advocates the human rights, which saved a lot of

women not to be forced to be in prostitution, and aboriginal children from human

trafficking. Beside, PCT cares the homeless in the society, providing food. And we reserve

the languages in Taiwan, which play an important role in our own construction of culture

and identity. Depart from humans, we notice the change of climate. Participating

ecumenical organizations to care this issue, we lectured to brothers and sisters. In

conclusion, we are active to dialogue with these times and testify the love and justice of

Jesus Christ to the world.

Although I am student in seminary, I am interested not only in theology, but also in

playing guitar, playing volley ball, photographing, swimming and so on. And traveling is

my favourite.

DANIEL ANDY HOFFMANN SINAGA

Ephorus of Batak Christian

Protestant Church

My name is Daniel Andy Hoffmann Sinaga. I am 23 years

old. I have 2 brothers and 1 sister. My parents are

teachers. My father is English lecturer in state university

and my mother is German teacher in High School.

I graduated from HKBP Theological Seminary on

Pematangsiantar last December.

I was actively involved in several programs of youth in my

church especially in formation of youth organization. I

also was sent as representative in my church to join several programs of United

Evangelical Mission and Lutheran World Federation. One of them was being a delegate to

join Youth For Children in Philippines under theme of Child Poverty and Trafficking. It

was an eye opener to me to encounter more closely about the issue of human trafficking

that is happening in my local area. This program is really helpful to step closer to the fact

of human trafficking and as a media to share experiences among the youth in different

context.

TALUPE FALETOSI

Kiribati Uniting Church

My name is Talupe. My father's name is Faletosi. I was

born on the 25th of July in the year 1983. I am the second

child in my family. I have one brother and one sister. I'm

married now, have 3 kids and lived on campus in a

theological college here.

I had been attending a church high school here from 1997

to 2004, reached a form 7 level and afterward, had some

work experiences in some ministries such as in the High

Court of Kiribati as a clerk, a teacher in one high school, a store analyst in the Ministry of

Works and Energy and a HIV assistance in the Foundation of the South Pacific.

l was a deaconess in my village, a Sunday teacher, and an active and committed member

of a church group, but for the time being, l was a student of a theological college here in

Kiribati. This year, I'm in my last year, doing my formation program. I was also interested

in teaching and visiting places. I was so glad to have this chance as one of my studies and

challenges before completing this program.

TAUALOFA-FAKALOLOMA-KI-NGA

ANGAAELANGI

Charles Sturt University

(United Theological College)

My name is Taualofa Angaaelangi. I come from a Tongan

background. I was born and raised in the main Island of

Tonga. My dad left to find work in Australia when I was

4 years old and he was an illegal migrant until 1991, the

Australian government granted him a visa for permanent

resident. In 1992, I migrated to Australia with the rest of

my family and ever since then we have lived in Australia

for over 21 years. I come from a big family. There are four

girls and two boys. Being the youngest of the family has its benefits and challenges. I can

get away with many things but at the same time my older siblings have certain

expectations for me.

I went up to Class 4 in Tonga and completed primary school in Australia. I went on to High

school and completed both my school certificate and High school certificate.

I was interested in studying business so I took up a certificate IV in business marketing

and also a diploma. I went to the University of Western Sydney to study for a Degree of

business marketing but I didn’t end up finishing it. I went back to the workforce and 5

years ago I heard God’s call to ministry, so I picked up some studies in Theology. I am now

in my 4th year of completing my bachelors of theology and I look forward to doing an

honors. I will be pursuing a PhD later on.

I have held positions in Marketing, administration, community service, teaching,

volunteer in our school library, volunteer at events (conferences, youth gathering).

I have been a Sunday school teacher, treasurer and secretary for the youth, lead bible

studies, started new initiatives for young adults, organise soup kitchens for the local

community,(prison ministry) work with Juvenile justice centres, teach Tongan language

to the young people of the church, lay preacher.

I love reading books on poetry, the church fathers, history, love Tongan dancing and

listening to music. I love the beach and spending time with my family and friends.

JOSEPH SENYO KWASHIE

Living Word Baptist Church International

I am the founder of Community and Family Aid

Foundation-NGO in Ghana, of national in nature working

for and pursuing youth and other social humanitarian

development agenda for more than half a decade now. I

am well rooted in the work of NGOs with a decades and

half experience. I had worked and volunteered for more

than 200 civil societies in Ghana and abroad to execute

quite a number of projects. I have a fair balance of

educational laurels and degrees of recognition from

various institutional backgrounds.

I worship with the Living World Baptist Church International and have been an active

member of the church for the past 17 years since 1998 and had served selflessly at

different level of encounter. Most of my key positions have been senior executive team

member, outreach and communications leader, Sunday teaching service instructor,

member of the executive team, special language translator, and general welfare officer.

Thus, having served in these capacities has tremendously turned the fortunes of the

church around over the years. I also coordinate most of the charity work activities and a

planner for key events. With these roles highlighted I have served delightedly at the

Lord’s vineyard over the years providing selflessly services to those who needed it most.

Working actively and in partnership with people, organizations, different churches,

cultures, sectors, beliefs, and practices, in Ghana, Africa and on the Global scene has been

my hallmark.

I am a well-gifted persona who takes up any challenges with a prolific writing back

ground and specializes in youth activism, human rights, governance and accountability,

training, SRH, Research, development planning, women’s health, and policy reforms. I

have been involved in the work of comprehensive youth activism in the areas of

Adolescent Sexual Reproductive Health and Rights at the state, district, and national

levels, serving as an officer, committee member, delegate, and, most recently, as the

National Treasure of the Coalition of Youth Development Organizations in Ghana

(COYODOG), leading various project in the health arena. I have been actively involved in

special projects including “Operation Youth for Positive Health,” a program to improve

the ASRH health needs of young people.

DHIVYAPHRIYA JAYAKUMARAN

United Theological College – Bangalore

I hail from a systematic and good God fearing Christian

family. My father is a retired Teacher and serving God as

a Catechist in G.D. Nellore Pastorate, Chittoor for more

than 42 years. My mother is also a retired Teacher and

also involves in God’s Ministry along with my father.

I’m brought up with much obedience and discipline. I

completed my Degree of Bachelor of Science in Boi-

Technology with the combination of Botany and

Chemistry and successfully completed my Bachelor of

Divinity in the month of March 2014, from the reputed

college of The United Theological College, Bengaluru. From my childhood I use to take

part in all the church activities and served as a teacher in the Sunday school and VBS as

well. I am regular to church services. I have two siblings and both sisters got married.

I am serving as a Probationer at C. S. I Beattie Memorial Church, Chittoor belongs to

Diocese of Vellore. Hopefully, my Deacon ordination may fall on September, 2015. Since

it is a traditional and big congregational church, many challenges arise and God gave me

the strength to face all the challenges and I am trying to get the Youth to get involved in

the church ministry and make them to realize the purpose of God. I am not criticizing the

church and other organisation as such but fetching out some hidden things happening in

and around the world. I am trying my best to bring them out from their egoistic situations

and make them to realize their responsibility towards Church and society. I entered this

ministry with a vision to take the Good News to all the people no matter of caste, color or

creed discriminations. I am concentrating on the Youth (youngsters) because, as Abdul

Kalam says, “Today’s Youth are the Tomorrow’s Pillars.” These pillars are most important

for the nation building. Since I am serving as a Probationer, I have my own limitations to

involve in the church ministry. But this is my call and commitment and by God’s grace I

will surely work for it. Having our own Christian Identity, it is not simply our duty to

attend the church and involve in the church programs, it is our mere responsibility to

retrospect the Imago dei and the purpose of our life.

Mostly I do involve myself in Street theaters during my theological studies in UTC. I am

also very much interested to pick any kind of models to share the word of God like power

point presentations, updating the issues and relating with the Bible to the present day

context. Apart from all these, from my schoolings and in college days, I actively participate

in all the cultural activities. My hobbies are singing and listening to Music, I also have

knowledge of playing Keyboard and Guitar.

SHERAH LAMA

World Student Christian Federation

I am Sherah Lama from Kathmandu Bible Church,

Nepal. I am from middle class family background. I

have got my parents, two brothers and sister along

with me. My whole family are Christians. I am so lucky

to born in a Christian family.

I started my higher education +2, science from

Siddhartha Vanasthali institute in 2002.Then I joined

my career in diploma of nursing from National Vision

nursing Campus and completed the course in 2008. I

have completed my academic qualification of post

basic bachelor of nursing in 2013.

I am a nurse by profession. I have been working in Paropakar Maternity and Women’s

Hospital since April, 2009. During first three month I had serve there as a volunteer nurse.

After that I become work as staff nurse. My field of working areas are to handle the cases

of obstetric and Gynaecological department. I have got experience of six years in this

hospital. Being a nurse I have gained a lot of things during this service. I am very much

happy to serve the people who are in need of care.

As regard to my church involvement, as I being disciple of God, I had struggle a lot for my

church to grown up in this position. Our Church was established in 2000 AD. I am one of

the founder members of Kathmandu Bible Church. At the mean time I came to Kathmandu

from far western village for my higher secondary school education. My Brother supported

me for my further education. I was Sunday school teacher since 2004 to 2008. We raise

and grown up the by teaching of God’s word on ministry. Then, I handed over to other

youth member for those responsibilities of my role. Now, I am one of youth leaders of my

church. I am leading the youth of my church since 2009. We have around 30 youth

members now. We have two other branch churches under our service. Though our church

is bit small but youths are very much strong in unity, faith & spiritual matters. We conduct

youth meetings in every Friday and Saturday in evening. We encourage our youths by

raising awareness programmes, involve them in different activities necessary to their life.

We did revival programme and concerts and organize health camps and healing

programme by calling different resource persons.

I am very much interested to serve the lord’s service. My hobbies are reading bible,

listening music, praying & worshipping Lord and searching net etc. I believe in Christ

from my early childhood as Saviour and Lord. I read bible every day for my knowledge

and strength and power of God. I want to be sincere and honest person in life. I also give

by contribution for development of church. If God willing I want to serve the Lord’s

people who are dying spiritually and helpless to guide them in lord. As I know people in

the world are perishing without God’s love. We have to share the gospel of Jesus to bring

the world in unity, as unity is a power.

RASOLOMAMPIONONA ANDRIAMIDOLA

Church of Jesus Christ in Madagascar

My name is RASOLOMAMPIONONA Andriamidola. I am

27 years old, single. I am from Madagascar.

My father’s name is RALAIVAO Samuel, he is a teacher

and my mother’s name is RASOANANDRASANA Claire. I

have three brothers -- RAFALIMANANA Samuelson,

TINAHINJANAHARYClérmond and SAFIDINJANAHARY

Clario; and one sister RAKOTONOMENJANAHARY.

I studied at secondary school from 2000 -2006 when I

have my Baccalaureate. From 2009 to 2014, I studied at

University of Toliara - Faculty of Leters (Geographie), then proceeded to study at Faculity

of Théologie Ambatonakanga the following year. In 2014, I received the Licence of

Théologie. I am in my 4th year now.

I attended several trainings including Informamatique Training in 2000; English

speaking training at BEST COURS in 2014 and Leadership Training recently.

I am involved in my Church, Church of Jesus Christ in Madagascar, in various capacities. I

was member of School Sunday, a youth association at the Toliara, FJKM. I became the

Président in 2011. In 2O13, I became the Président of students at Faculty of Theology

FJKM Ambatonakanga for mission to the Nosy be hell ville. I am currently the Président

of students live internet of student minister FJKM.

Essential Practical Information

Please make sure that your passport is valid (expiring not less than 6 months from your

date of arrival) and that you meet the visa requirements for your itinerary. Please ensure

you check if you need a visa for any transit stops. If you do require a Schengen visa

please select tourist visa (not student visa). Please contact CWM first before

applying for any visas.

You should ensure that your ticket shows the correct spelling of your surname and first name (as per your passport), if there is any difference please advise CWM immediately otherwise you may be refused boarding. When packing your bags you should remember that some items are prohibited from hand luggage: Scissors or nail clippers, steel nail files, corkscrews, metal cutlery, knives with blades of any length, tradesmen’s tools, toy or replica guns, darts, hypodermic syringes (unless supported by a Doctor’s letter for medication in flight), sports bats/clubs/cues/balls. Certain destinations also only allow a small amount of liquids in your hand luggage and for these to be in a clear sealable bag. Please check this before you travel. If you are undertaking travel of more than four (4) hours duration it is recommended that you drink adequate fluids (especially water), avoid crossing legs when seated and try to walk around the cabin whenever you can. It is advisable to travel in loose fitting, comfortable clothing. Flight Expenses CWM will arrange and purchase all tickets, and the CWM travel agent will be able to supply you with 24-hour support. You will be sent a suggested itinerary, which you must approve and it will be purchased only once all visas are secured. It is therefore, important to tell CWM as soon as possible, that you have received your visa clearance. Those details are listed in the contacts section of this booklet. Safety During Transit Please ensure you keep your luggage with you at all times and that you do not leave your valuables on display. Travel Expenses CWM will reimburse all other reasonable expenses incurred on the way to and from home to the Netherlands. Invoices/expenditure receipts must be provided where possible and you will be provided with an expenses claim voucher in the first week of the programme to write down any costs incurred. As far as possible we will reimburse large amounts by telegraphic transfer to personal/church accounts, so please bring these details with you.

Arrivals You will be picked up at the airport so please fly in with a very relaxed mind and, upon arrival look for someone with a CWM sign. However, please advise us if your arrival time is delayed or changed for some reason. Meals Your meals, including breakfast, lunch and dinner are provided for the duration of your stay. Please let CWM know if you have any specific dietary requirements. Accommodation For the periods of whole group programme, such as the orientation and final week and the weekend together mid-way through your programme, you will be based at: Protestant National Service Centre/Guesthouse Joseph Haydnlaan 2A 3533 AE Utrecht The Netherlands During your placements you will be accommodated by the hosts of your project. In some cases this will mean staying with a host family. More information will be provided on this during your orientation. Placements Face to Face Netherlands will be working with placements in the following areas of the Netherlands: Haarlem, Groningen, Utrecht, Rotterdam, Den Haag and Amsterdam. Placements are church groups or centres that work with migrants, refugees, homeless people and, in all likelihood, people that have experienced trafficking. Each placement is described in detail in the Placement Handbook. Following an Orientation week, participants will be sent out in pairs to work for a period of two weeks with a placement, return together for a weekend, then returning to the same placement for a further two weeks, before completing the programme with a week-long evaluation programme. We will be sharing more about the programme and placements during Orientation week. The placements make up a significant amount of time of this Face to Face programme and it is on these placements that you will be given the in depth experience necessary to develop your portfolio which is expected of you at the end of the programme. It is important that you commit to your placement and keep a regular journal and engage with the critical questions to consider your thoughts and experiences fully. Allowances Small allowances will be provided for each of your placements. Travel within the Netherlands will be covered throughout the programme. There is a separate provision for accommodation/meal allowance which will be given to your placement hosts. International phone rates are high and you may wish to bring extra funds if you want to make regular phone contact with home.

Medication

It would be helpful to bring your special medications with you, otherwise pharmacies in the Netherlands are well stocked and prices are reasonable. A general health check-up is recommended for all participants before travelling to ensure you don’t miss out on programme activities due to ill health. This has happened for participants in the past.

Accidents If you suffer injury or loss please contact CWM and PKN staff immediately, see the important traveller information for guidance. You will be expected to provide full details of the incident and the names of any witnesses. Please note that CWM does not automatically accept responsibility for individuals’ mishaps. Departures from the Netherlands

PKN facilitators will make arrangements for transport back to the airport for your flight. These arrangements will be made known to you well in advance of your flight. If you have any questions regarding the information above, please do not hesitate to contact CWM or your hosts at PKN.

Stay in touch

Re-entry into one’s own context after an intense cross-cultural exposure can sometimes be a lonely experience. Your friends and family back home will be happy to have you back, but may not have the patience and attention you need as you unravel and share your experiences. Guess who will be the perfect ‘ears and shoulders’? Your teammates! Do Facebook, WhatsApp, IM’s or use whatever means you find accessible to you to stay in touch with your teammates and your Face to Face hosts.

General Information about The Netherlands

Where in the World is the Netherlands?

Dutch Culture The Kingdom of the Netherlands consists of the country itself and the six islands of the Netherlands Antilles and Aruba in the Caribbean Sea. Although the country is often referred to as 'Holland', its official name is 'The Netherlands'. Strictly speaking, Holland is only the central-western region of the country. The name 'Netherlands' literally means 'Low countries' or 'Lowlands'. The Dutch have a taste for the exotic and foreign cultures. Historically ties with other parts of the world have brought foreigners to settle in Holland. Most of these settlers brought their own ideas and cultures, making the Dutch generally open-minded and tolerant. The Netherlands is also a nation of enthusiastic travelers; many Dutchmen go abroad at least twice a year. Monarchy The Dutch monarchy dates back all the way to 1813. After the fall of Napoleon Bonaparte, Willem Frederik I of Orange-Nassau was proclaimed Prince of the Netherlands. The family of Orange-Nassau have been monarchs of the Netherlands ever since. The current monarch is King Willem-Alexander, who succeeded in 2013 his mother Queen Beatrix, now Princess Beatrix. Language Though Dutch is the official language in the Netherlands, many Dutchmen have a basic command of English and like to use it. When confronted with a foreigner they will often switch to communicating in English.

Another characteristic trait of Dutch communication is their openness and direct manner. Dutchmen highly value honesty and sincerity. They will often speak their minds. Even on topics that would fall into the category of “better left unsaid” in other cultures. Food The Dutch do not have an elaborate cooking tradition. They will often only eat one hot meal a day, during dinner. Breakfast and lunch usually consist of bread topped with wide variety of cold cuts, cheeses and sweet toppings. A traditional Dutch dinner will often consist of boiled or mashed potatoes, vegetables and meat or fish. However, the Dutch kitchen is by no means restricted to traditional Dutch cooking. You will find a large variety of products in the supermarkets, and many restaurants offer a wide range of international dishes. Weather The average temperatures in the Netherlands range from 3 °C in winter to 18 °C in summer. The Netherlands does not have very extreme weather conditions, but the climate is rather changeable and damp, even during the summer. Winters can get very cold, though long periods of frost are rare. Religion Historically the Netherlands has always been the home of wide variety of religions, though Dutchmen have always been predominantly Christian. The largest congregation in the Netherlands is Catholic (23%), followed by Protestant (16%), and Muslim (6%). The Netherlands is one of the most secularised countries in Europe. Only 20% of all Dutchmen regularly attend religious services and nearly 40% are not religious or connected to any denomination.

Dutch government

The Netherlands is a constitutional monarchy and a parliamentary democracy. This means that the Netherlands has government in which the King acts as head of state, but his work is mostly restricted to ceremonial duties. The governance of the country is conducted by a democratically elected cabinet and parliament. Cabinet and parliament The Dutch cabinet consists of the ministers and state secretaries and is headed by the Prime Minister. They are responsible for all the major governmental decisions. The Dutch parliament, which consists of two houses, reviews proposed legislation and the actions of the cabinet. National events and feasts

April 27: The Kings Birthday (Koningsdag) The Dutch Royal Family has always been very popular and the formerly Queen’s Birthday has always been enthusiastically celebrated. The last queen, Beatrix, has her birthday on January 31st. When she succeeded to the throne, Queen Beatrix decided to honour her mother the late Queen Juliana, so ‘Koninginnedag’ should continue to be celebrated on her mother’s birthday, April 30th. The recent King, Willem Alexander, decided to celebrate Kingsday on April 27th.

So Kingsday is of recent date. Festivities go still according to Queensday and are held throughout the Netherlands. Not only in the place where the King comes along events are organized. Across the country there are various events. Prior to King's day you will find in many places the King Night place. Also, a lot of festivities organized on this night. Also find in the evening for the King's also ‘lintjesregen’ (rain of medals) place. Thousands of Dutch received a royal honor. May 4: Remembrance Day (Dodenherdenking) On May 4th, the Netherlands remembers those who died during the Second World War: soldiers, people of the resistance and those who died in concentration camps in Europe and in Asia. At 8:00 in the evening, a 2-minute silence is held, and people gather in many municipalities for silent marches. On this day, flags are flown at half-mast from many houses and buildings. Locally, a memorial service takes place at a military cemetery or monument. May 5: Liberation Day (Bevrijdingsdag) The day following Remembrance Day the Dutch celebrate their liberation from the German occupation in 1945. On May 5th, flags are flown at full-mast, and many open-air ‘bevrijdingsfestivals’(liberation festivals), take place throughout the country and includes many (musical) performances by Dutch and sometimes international artists. Thousands of people come to the so called Freedom Festivals to enjoy. December 5: Saint Nicholas day (Sinterklaas) Every year in November Sinterklaas arrives in the Netherlands by steamboat from Spain. Throughout the centuries, Sinterklaas has been considered the patron saint of children, and on December 5th, the evening before his birthday, he brings gifts. He has a whole crew of helpers, known as Black Peters (Zwarte Pieten). Sinterklaas sometimes also brings gifts for the grown-ups, often in the form of a surprise package that is accompanied by a poem praising or ridiculing the receiver. True to the spirit of Sinterklaas, the giver of the package always remains anonymous. Recently there are a lot of dicussions on the role of Black Peter: is it too colonial and racist? Carnival Carnival, the Dutch either love it or hate it. Celebrating carnival is most popular among people living to the south of the rivers in the provinces Noord-Brabant and Limburg. This does not mean that carnival is not celebrated in other parts of the Netherlands. During carnival celebrants dress up and go from café to café, singing songs, participating in parades and drinking large quantities of beer. National holidays The following days are national holidays in the Netherlands. During these days businesses, schools, public sector are closed:

January 1st - New Year’s Day Easter Sunday Easter Monday April 27th – The Kings Birthday Good Friday May 5th - Liberation Day Ascension Day Whitsun

Whit Monday December 25th - Christmas Day December 26th - Boxing Day

Dutch social customs The following reflections/information about Dutch culture and society might be interesting and/or useful to you. It is by no means exhaustive:

the Netherlands has quite a horizontal hierarchic structure; women and men have the same social status; family ties are important, but to foreigners the Dutch may seem rather

individualistic; the Dutch can be quite straightforward and direct; greeting each other is by shaking hands, friends and relatives usually kiss each

other on the cheek (three times); visiting people is often by appointment and does not necessarily include staying

for dinner as well, unless invited; lunch is usually a cold meal in the Netherlands, in the evening a hot meal/dinner

is prepared. Do you want to get more information? See: http://stuffdutchpeoplelike.com/

Gentle Reminders

DO

Bring an open mind, be prepared for things to be different

Take time to listen and observe rather than judging

Prepare to be uncomfortable sometimes by moving out of your comfort zone

Ensure you are safe; physically and emotionally

At the same time try new things

Be respectful of local custom – even if it seems unusual to you (dress, customs

etc.)

Ask if you are unsure of appropriate custom/behaviour

Join in and get involved in your host community – this is the best way to learn

Try learning some local language

Come prepared to share of your own experience and context

Enjoy the programme!

DON’T

Sit back and wait for things to happen to you

Bottle up your worries and concerns –share these with the programme

coordinator or other programme staff

Make your projects an assessment of your host communities – rather they are to

be a reflection of how your engagement with this community has impacted on

your faith, theological understanding, sense of mission and sensitivity to those of

other cultures

Look for your new context to be like home

Face to Face Netherlands Programme

Programme Overview Week

WHAT DATES DETAILS

Arrivals April 11,12

1 Introduction week

April 13 - 19 - Introduction to the Netherlands - Cultural Awareness - Visit to Parliament, church - Teambuilding - Understanding of Church situation - Understanding of the Mission context

2 April 20 Location placements part 1

3 Location placements part 1

4 Midterm evaluation

May 2 - 5 faced issues - theological reflections - social + cultural issues

5 Location placements part 2

6 Location placements part 2

7 Final Week: Presentations & Certification

May 18 - 22 - preparing a reflective essay - presentations - Evaluations - Certification & Cultural Night

Departures May 23 - 24

Daily Planning in PCN Centre:

08.00 – 09.00 hr. Breakfast

09.30 – 10.00 hr. Moment of Inspiration

10.00 – 13.00 hr. Morning Session

13.00 – 14.00 hr. Lunch

14.00 – 17.00 hr. Afternoon Session

17.00 – 17.30 hr. Break

17.30 – 18.30 hr. Dinner

19.00 – 21.00 hr. Evening Session

Introduction Week

13th – 19th April 2015 Date Program details

Monday April 13th

Morning Opening sessions: - Commissioning Worship - Welcome to PCN - ` Introducing “Face to Face” Programme

Afternoon Introduction to each other Introduction to the Netherlands

Evening Cultural Awareness Teambuilding

Tuesday April 14th

Morning Understanding of Church situation Engagement with CWM theology

Afternoon Visit to emergency shelter (Zeist) Visit to asylum center (Utrecht)

Evening Understanding of the Mission context Reflection

Wednesday April 15th

Morning Laws on Migration

Afternoon Theology of Refugees Migration in European Context

Evening Reflections Film

Thursday April 16th

Morning Exposure to The Hague Visit to Parliament

Afternoon Idem Exchange with Members of Parliament

Evening Reflections

Friday April 17th

Morning Assignments for Location Placements Introductions of Locations

Afternoon Matching / Talks with Location Coordinators

Evening Cultural Evening ‘Sing along’

Saturday April 18th

Morning Shopping

Afternoon Preparing for.. What did you bring from home?

Evening ‘Mix of cultures’ – Night

Sunday April 19th

Morning Church Visit Amersfoort – Het Brandpunt ecumenical community of faith

Afternoon Home visits to Church members

Evening Reflections Packing

Monday April 20th

Morning Travel to Locations

Afternoon Introduction at Location / Stay address

Mid-Term Evaluation / Reflections

2nd – 5th May 2015 Date Program details

Saturday May 2nd

Morning Welcome back

Afternoon Visit Catharijne Convent To Rhijnauwen: pancakes (Optional)

Evening Cultural Awareness Teambuilding

Sunday May 3rd

Morning Church Visit

Afternoon Short presentations on Location placements

Evening Reflection and Relaxing

Monday May 4th

Morning ‘Workshop Carousel’ - Interviewing - Reporting - Pastoral counseling - Creative Writing - Dramatizing - Photographing

Afternoon Continuation

Evening Reflections

Tuesday May 5th

Morning Assignments for 2nd part Location placements

Afternoon Wrap up Packing Travelling to Locations

Evening

Final Week: Presentations & Certification

17th – 23rd May 2015 Date Program details

Sunday May 17th

Morning Church Visit on location

Afternoon Packing Traveling

Evening Relaxing

Monday May 18th

Morning Opening Final Week

Afternoon Preparing for individual presentations Group session: “Who do you say I am?”

Evening Preparing for individual presentations Reflections

Tuesday May 194th

Morning Preparing for individual presentations Group session: “Who do you say I am?”

Afternoon Preparing for individual presentations

Evening Preparing for individual presentations Reflections

Wednesday May 20th

Morning Preparing for individual presentations Group session: “Who do you say I am?”

Afternoon Preparing for individual presentations

Evening Preparing for individual presentations Reflections

Thursday May 21st

Morning Presentations

Afternoon Presentations

Evening Presentations

Friday May 22nd

Morning Presentations

Afternoon Certification; Thanksgiving Worship Performance: ‘As I left my Father’s House’

Evening After party

Saturday May 23rd

Morning Departures

Afternoon

Evening

Sunday May 24th

Morning Departures

Afternoon

Documentation

1. Journal:

Participants are expected to keep a daily journal of what they have been doing and to

reflect on their experiences by asking the following questions:

What was different from my own context?

What did I find difficult/unexpected? Why?

What did I enjoy most? Why?

What have I learned from this about relating to people of another culture?

What have I learned about myself?

How have I experienced God in this situation?

What opinions did I come into this experience holding? Are they holding true or

being challenged?

In what ways have my opinions being changed?

What have I learned about God’s activity in the World?

2. Placement and Final Papers:

Your portfolio and presentation is not an examination paper. It is a collection of material

reflecting your journey through the Face to Face Programme expressing conviction, faith,

concern, issues you have struggled with/are struggling with, and what you have learned.

The experiences of the placements are expected to generate theological reflection by the

participants. The daily journal together with the reflective questions will help

participants to gather the raw material for their portfolio and presentation. These papers

should be used to reflect on the Participants’ time spent in their placements while

drawing on the information and discussion gained from the orientation, mid-programme

and final week times spent learning and sharing together.

In the portfolio, participants should consider including a range of material e.g. extracts

from the daily journal, reflective pieces of writing, prayers, liturgies, bible studies,

interviews, short essays which demonstrate an exploration of the participants

experiences, critique their findings and make clear what they have learned about God and

about themselves as they have gained in the process of engaging in cross-cultural mission.

The development of the portfolio is an opportunity for participants to be creative and use

a variety of forms in sharing their experiences, insights and outcomes.

Through a range of formats and styles of writing participants should include:

Portfolio Outline:

Introduction in which the participant defines the topic

Methodology(ies) to be used in approaching the topic, contents

Set out the context and the issues

Outline experiences

Reflection and analysis

Explore new theological insights

3. Final Presentation

Presentations will be worked upon and shared with the group during the final week.

Similarly to the portfolio, the presentation is an opportunity to be creative and innovative

with how ideas are presented. You should prepare a twenty minute presentation

followed by interaction with the project coordinators where you can defend your

presentation.

Participants will be given time to develop their portfolios and presentations, which will

then be submitted, to CWM and possibly included in our annual Face to Face publication.

The Role of the Coordinators:

The coordinators will be available to enable, encourage and guide you in your attempt to

express your own perceptions, insights, views, understanding and opinions. They are

there to help you develop your argument effectively.

Coordinators are not there to censor your paper or to persuade you to present a different

viewpoint. When there is disagreement then the process of argument and discussion can

strengthen your presentation. The coordinators may also be able to direct you to further

sources of information to elucidate your argument.

It is very important that you can own the paper as your piece of work. You will have to

argue your point and defend your piece of work, especially in the discussions that follow

the presentation.

Contacts

Wayne Hawkins, CWM European Regional Secretary:

Email: wayne@cwmeurope.org

Mob: +44 (0) 7985 331 010

David Cruchley, CWM Europe Programme Associate:

Tel: +44 (0) 1295 817 621

Email: david@cwmeurope.org

Sudipta Singh, CWM Programme Secretary Empowerment and Training:

Email: empowerment@cwmission.org

Tel: +65 6887 3400

Mansi Jayawant, CWM Travel Coordinator

Email: mansi.jayawant@cwmission.org

Tel: +65 6887 3400

Geesje Werkman, Projectmanager Migration Kerk in Actie

Email: G.Werkman@kerkinactie.nl

Tel: +31 30 880 1756

Mob:+31(0)650733925

Henk Bosch, Learning Facilitator ICCO Cooperation

Email: henk.bosch@icco-cooperation.org

Tel: +31(0)30 - 880 1541

Mob:+ 316 2141 9608

IMPORTANT TRAVELLER INFORMATION

PLEASE TRAVEL WITH THIS DOCUMENT IN YOUR HAND LUGGAGE

CWM TRAVEL INSURANCE

When contacting CEGA try to have the following information to hand:

Medical Emergency or Illness

If you require any medical treatment

while travelling on CWM business,

immediately phone the ZURICH

TRAVEL ASSISTANCE on

+ (44) (0)1489 868 888.

This is a 24-hour 365 day medical

emergency service provided on behalf

of Zurich and manned by CEGA.

CEGA MUST be contacted before any

decision on medical treatment/travel is

taken. CEGA will tell you what to do,

which hospital to attend and the best

way to travel there. CEGA will settle

the bill directly with the hospital. If

CEGA decides your case is not an

emergency, then please contact Mansi

Jayawant. (Contact details on page2)

Travel Issues

1. If you have any problems with your travel arrangements and need

assistance, please call +65 9819 2443 and ask for your CWM Travel

Booker

2. If you need any urgent assistance with your travel bookings outside

Singapore business hours (9am - 5pm) before or during your trip, please

contact Peachy Labayo +65 9625 8632.

3. For advice on lost or stolen luggage,

passport etc, please follow the advice on page 2 of CWM Travel Insurance.

Security Emergency

If you have a security (safety) emergency, please contact both:

Red24 and the CWM CARE Team

1. In case of a security emergency please call Zurich Travel Assistance on +

(44) (0)1489 868 888. This is a 24-hour 365 day security emergency service provided on behalf of Zurich and manned by Red24.

2. At the same time, please contact one member of the CWM CARE Team: Please call any of the numbers below and try another number if there

is no response.

If you are not able to speak with someone by phone, please send a

text with your name and number as an additional measure, and we

will call you as soon as possible to assist with the emergency

situation.

CWM CARE Team Members:

Nneoma Chima +65 8533 3985

Mansi Jayawant +65 9817 2443

Telephone number you are calling from

Name and telephone number of the hospital and doctor

Name of your insurance brokers – Taylor Francis Ltd. (Previously: Castle Insurance Group Ltd.)

Name of CWM’s insurers– ZURICH INSURANCE PLC

Policy Number: LW729770

The nature of the medical emergency or assistance required

Name of the policy holder – Council for World Mission

In addition, please report Ms Mansi Jayawant, Travel Coordinator as soon as practical either by

email or phone:

Email: mansi.jayawant@cwmission.org

Tel.: +65 9817 2443

All other claims

1. Thefts/losses must be reported to the Police a reference number and any documentary

evidence should be obtained from them.

2. In the case of lost baggage (whilst under the control of the airways company), please obtain written confirmation of the loss or damage from them immediately you become aware of the problem. Please do NOT leave the airport before you obtain a written confirmation. Normally they will issue you with a baggage irregularity form, which you will need if your claim is to be successful.

3. With the exception of medical claims dealt with by CEGA, the insurers will require written

estimates for replacement/repair. If you have written proof of ownership, please forward to CWM, this may be demanded in any case. The insurers retain the right to offer replacement/ repair rather than cash settlements.

4. With regard to cancellation, delay or any other claim involving illness, accident etc, please obtain written confirmation /evidence from a Doctor.

Time Limits and Claim Forms

Important: Any claim or likelihood of a claim should be reported to Ms Mansi Jayawant on

mansi.jayawant@cwmission.org or +65 9817 2443 at CWM within 48 hours or the claim may not be

valid. All documentation is required within 30 days.

Mansi will send you a claim form to complete and return to her at CWM.

SUMMARY OF INSURANCE COVER: CWM TRAVEL INSURANCE POLICY

About this document

This summary is only intended to be a quick reference guide for travellers as to types of cover provided

by the CWM Travel Insurance policy. Please note that this policy summary does not contain the full

terms and conditions of the contract of insurance; full details are in the insurance documents which

CWM holds.

Name of the insurer

ZURICH INSURANCE PLC is the name of the Insurer. It is a subsidiary of Zurich Financial Services

Group (Zurich), which is authorised and regulated by the Financial Services Authority.

Policy Number: LW729770

Types of cover

1. Personal Accident (Policy Section 3) The policy will pay up to the sum insured for an insured event if an insured person suffers bodily

injury during a trip covered by the policy.

The policy will pay hospital benefit arising as a result of bodily injury up to a maximum of 52 weeks.

The policy will also pay any medical expenses arising from the temporary/total disability, up to 30%

of any claim that we pay for that event, but not more than £20,000.

2. Business Travel (Policy Section 4)

2.1 Medical, emergency travel and rescue expenses. The policy will pay up to £10m for medical expenses, emergency travel expenses and rescue

expenses reasonably charged as a result of bodily injury or illness suffered during the time

of cover.

2.2 Cancelling or cutting short a trip, travel delay and replacement. The policy will pay up to £2,500 if an insured trip, within the time cover, has to be cancelled,

cut short or rearranged as a direct result of any cause outside your or their control.

The policy will pay £75 for every hour over four hours the insured person is delayed up to a

maximum of £750 if the ship, aircraft or train they are booked to travel on to get to their

destination is delayed due to strike, industrial action, poor weather conditions or mechanical

breakdown.

2.3 Personal Liability The policy will pay up to £2m if you or an insured person becomes legally liable to pay claims

for bodily injury to a person, or loss or damage to property, which happens during the time of

cover.

2.4 Personal Property

The policy will pay up to £2,500, max £500 per item to replace or repair the item if an insured

person loses, has stolen or damages personal property during the time of cover.

The policy will pay up to £750 for the reasonable and necessary travel and accommodation

costs if the insured person loses or damages their passport, visa, travel tickets or other

essential travel documents and has to replace them during the time of cover.

The policy will also pay up to £1,500 to replace electronic business equipment in the event of

loss or damage on a journey during the time of cover.

We strongly advise you not to take valuable items when travelling, our policy offers

very limited cover for valuable items – if you must take valuables, they must be kept on

your person or in your hand-luggage.

2.5 Money

The policy will pay up to £5,000 for loss or theft of money, or financial loss suffered as a result

of fraudulent use of credit, debit or charge cards during the time of cover, provided all terms

of issue of cards complied with.

2.6 Legal Expenses The policy will pay up to £25,000 for legal expenses run up on behalf of the insured person in

making a claim for damages against someone else who has caused bodily injury or illness to the

insured person during the time of cover outside the United Kingdom.

2.7 Personal ‘holiday’ CWM participants often ask CWM to insure a few additional days for personal “holiday” to stay

with family or friends en route or at the destination. A small number of days added onto CWM

business travel can be covered if discussed with a CWM staff and if a CWM staff member has

confirmed in writing prior to travel in writing (e.g. email). Such cover is subject to the same terms

& conditions as business travel & provided it is in the countries logically on CWM’s business

itinerary. If longer extended travel, or travel to countries not part of the logical CWM business

itinerary is required; it may be possible to extend the policy, but we cannot guarantee this & we

must check with our insurers before you book anything.

Please discuss with CWM staff any additional time you intend to take, prior to your

booking.

CWM reserves the right to charge for insurance, on a ‘cost incurred by CWM’ basis, if and when

CWM incurs such costs in addition to its normal premiums.

This is a SUMMARY ONLY of the mains terms of CWM Personal Accident and Travel insurance

policy. All travellers are strongly advised to read through the whole policy terms and conditions,

a copy of which will be sent upon request.

The full details of the insurance policy are available from Ms Mansi Jayawant.

Email: mansi.jayawant@cwmission.org

COUNTRY ADVICE

Please refer to the above General Information About The Netherlands. You are strongly requested

to take note of and follow this advice.

IMMUNISATIONS

Please see a doctor to seek advice on necessary immunisations. It is your responsibility to get the

relevant immunisations before travel.

PASSPORTS

Please send a readable copy of the details page of your passport for safekeeping in our office.

We also recommend you should keep another copy of your passport details page with you on your trip,

but keep it separately from your passport.

Please also ensure that your passport has at least 6 months’ validity beyond the date of your trave l

home from your destination.

VISAS

Please send a readable copy of all valid Visas you will be holding at the time of travel.

Please read carefully any visa information we send you.

If you do require a visa please apply for it as soon as possible, following any special instructions that

we have given you to assist you in the visa application process.

PERSONAL DETAILS

Please complete/update and submit the ‘Online Personal Information Form’ or the new ‘Traveller

Information Form’ as soon as possible.

If you have any questions about this, please email to mansi.jayawant@cwmission.org

TRAVELLING TO/VIA AN ‘AT RISK’ DESTINATION

If you are travelling to a risky destination we may ask you to take particular safeguards. These will be

set out in a special briefing note. It is most important that you follow this advice.

Risky is understood as a country or specific destination for which CWM’s travel risk advisors have

issued a specific travel warning.

WATER

If you are travelling to a hot country please ensure you drink plenty of bottled water and always carry

some with you. In some places you should not drink tap water, or even brush your teeth with tap water.

HIGH COMMISSION/EMBASSY DETAILS

You are advised to find out the details of your High Commission, Embassy, or Consular Office for the

country/countries to which you are travelling and take them with you in case of emergency (e.g. lost

passport). Please carry these details with you at all times.

MOBILE PHONES

A reminder that calls to and from mobile phones whilst overseas can be very costly. Further advice

about this can be obtained from your mobile phone network. You may also need to contact your mobile

phone network if you wish to enable ‘global roaming’ (allowing you to send/receive calls whilst

overseas), but remember this will be costly and CWM is not responsible for the cost of personal phone

calls whilst travelling.

DATA PROTECTION

All information you share with us will be treated in confidence and will only be used in relation to

travelling for CWM.

Where we have your email address this will be added to the CWM mailing list so that we can keep you

informed of international news, events and actions which might be of interest and use to you and your

church. This is part of our commitment to continue to support you in making use of the international

experience that CWM has funded for you. We will not disclose your email address to any third party

without your specific permission. If you do not want to receive emails from CWM please inform your

travel booker.

TRAVEL RELATED COMPLAINTS

If you would like to share your comments on travel arrangements provided by CWM or if you have any

travel related complaints, please feel free to contact Mansi Jayawant, Travel Coordinator.

Email: mansi.jayawant@cwmission.org

Direct line: +65 6933 3594

Mobile: +65 98172443

Please be assured that your feedback is a great importance to us.

All feedback - both positive and negative - will be investigated and acted upon to ensure we are offering

our travellers the best possible service.