microsoft next 2014 - productivity session 3 - yammer at lundbeck, v. frederik zebitz
DESCRIPTION
Microsoft Next 2014 - Productivity session 3 - Yammer at Lundbeck, v. Frederik ZebitzTRANSCRIPT
YAMMER AT LUNDBECK
Agenda
1. High Performance Workplace
2. Why Yammer at Lundbeck
3. User Adoption
4. Are you ready?
2
HIGH PERFORMANCE WORKPLACE
3
Realise
the
potential
Towards a high performance workplace
4
Office Suite
2003
Office Suite
2007
Office Suite
2010
Pro
du
cti
vit
y
Time
New ways to work
Current behaviors
Lundbeck employees get 10
times as many email as in
1997, and that number
continues to increase.
Should we change our
behavior?
Industry analysts estimate that
information workers spend up
to 30 percent of their working
day just looking for data they
need.
Can we do something about
that?
There is a 70 percent chance
that when you call someone at
work, you will get voicemail.
Can we change that rate?
Our new baseline
5
High Performance Workplace
6
Global
Collaboration
Workplace
Productivity
Personal
Efficiency
High Performance Landscape
PC Client
Meeting rooms
SharePoint
Windows 7
Outlook
Brainweb
YammerOffice Suite
Lync
iDevice
Open
PC Client
Meeting rooms
Working SmarterLU Tube
LU News OneNote
Phone
Team Sites
SearchDesktop Search
7
Continuous wauw –or how to roll out new technology to end users
1. Build it and they will come is NOT an option
2. Never just launch and relax
3. Deploy the right levers for change
4. Use repetition to make the proposed change real
5. Encourage change rather than driving change
6. Give people time and space for change
8
9
WHY YAMMER
Lundbeck Collaborative Landscape
10
Lync call
Lync Meetings
&
Sharing functionalities
Yammer
Company
Feed
IM
Presence
Yammer
Groups
File share/My site Workspaces Brainweb
Co
mm
un
ica
tio
ns
Ad-h
oc
Pla
nned
Individual CompanyTeam
Audience
When to use which collaborating tool
11
Broadcast = BrainWeb/Yammer
Conversation = Lync
Document = Workspaces
What’s left = E-mail
Broadcast = BrainWeb/Yammer
Conversation = Lync
Document = Workspaces
What’s left = E-mail
Broadcast = BrainWeb/Yammer
Conversation = Lync
Document = Workspaces
What’s left = E-mail
Broadcast = BrainWeb/Yammer
Conversation = Lync
Document = Workspaces
What’s left = E-mail
12
USER ADOPTION
13
HOW SAVVY
ARE YOUR
USERS
14
MAKE IT
DISNEY EASY MAKE IT
DISNEY
EASY
15
THE ART OF
POSTING
NOT POSING
16
THE VALUE
OF SHARING
KNOWLEDGE
YAMMER IS
JUST A TOOL
PATIENCE
19
Are you ready to launch
Need to have
Business objective
Usage policy
Champions from Line of Business
Guides and training for group owner
Guides and training for end users
Customized sign up flow
Content is king
Nice to have
Management involvement
Welcome mail for group owners
20