microsoft dynamics crm overview
TRANSCRIPT
Asif FattahMCP, MCT Microsoft Dynamics CRM
Microsoft Dynamics CRMOverview
Sales
Quotation Cases
Opportunities
Lead
Contract
Sales Team
Tasks
Letters
Fax
MeetingsPhone Calls
Appointments
Emails
Tablet Desktop Phone
Cloud On-Premises
Gartner SFA Magic Quadrant
Forrester CRM Wave Report
110101
101010
110101
Companion AppsTouch ExperienceCustom Web Portal
Microsoft OfficeSharePoint Composite UI
Data Drill Through Advanced Analysis
Self-Service Dashboards Guided Report Wizards
Creating an entity gives
you…
DB Tables
Forms
Views
Charts
Reports
Mobile
Offline
Social
Web Services