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Page 1: Microsoft Dynamics 365 Business Central · Dynamics 365 Business Central for Retail enables retailers to offer personalised shopping experiences while unifying digital, in-store,

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Microsoft Dynamics 365 Business Central

Empower your business to do more with Neuways

Page 2: Microsoft Dynamics 365 Business Central · Dynamics 365 Business Central for Retail enables retailers to offer personalised shopping experiences while unifying digital, in-store,

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Welcome to Dynamics 365Dynamics 365 Business Central is an ERP system from

Microsoft, designed for small and medium businesses

that have outgrown existing siloed management tools

and want to streamline their processes.

What is ERP?

Dynamics 365 Business Central is an all-in-one

application that connects people, processes, and

data together to help manage businesses from

end to end.

As an engine of connectivity, Business Central

brings together services, sales, operations and talent

to make your business more efficient and productive.

By bringing all of these applications together into

one system, you have fingertip access to analytics

and business intelligence, leading to better-informed

decision making.

Enterprise Resource Planning (ERP) refers to the

systems that organisations use to manage core

business functions.

Generally, an ERP is made up of a set of integrated

business functions that automate many back-

office processes such as procurement, inventory

management, or assembly.

By leveraging a central database, businesses can

gain a real-time view of their operations, across the

entire organisation, in a single place.

An effective ERP system allows organisations

to analyse production data, resulting in more

streamlined processes and greater efficiency.

Dynamics 365 Business Central gives you the ability to innovate quickly, take new products to market, develop new products in response to market changes and win new business virtually anywhere, anytime.

Page 3: Microsoft Dynamics 365 Business Central · Dynamics 365 Business Central for Retail enables retailers to offer personalised shopping experiences while unifying digital, in-store,

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Business Central gives businesses 360º connectivity

across all of its processes including;

• sales,

• accounts,

• project management,

• supply chain management,

• analytics, and

• operational management.

Historically, businesses have operated with multiple

stand-alone tools and systems that struggle with

connectivity and with integrating new technologies.

Dynamics 365 Business Central helps businesses to

connect financials, sales, service, and operations to

streamline business processes, improve customer

interactions, and make better decisions.

Dynamics 365 Business Central helps organisations

get a complete picture of their business with easy-

to-create dashboards and built-in analytics that

proactively inform and guide employees.

Dynamics 365 Business Central is easy to scale up or

down to meet business needs, making your business

flexible and dynamic in a constantly evolving

marketplace.

So much more than ERP with Dynamics 365 Business Central

Why should you consider Dynamics 365 Business Central?

• Easily customisable data outputs and

business intelligence makes decision-making

easier and less risky

• Resource management at the touch of a

button

• Allows you to anticipate customer needs

• Integrates seamlessly with other Microsoft

apps already operating within your business

• Gives you 360º connectivity across your

business

• Increases efficiency and productivity through

better visibility

• Allows you to be flexible to changing market

needs, customer demands and competition

activity

• Streamline operations with better supply chain

and project management

• Be dynamic to remain competitive

Page 4: Microsoft Dynamics 365 Business Central · Dynamics 365 Business Central for Retail enables retailers to offer personalised shopping experiences while unifying digital, in-store,

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Dynamics 365 Business Central applications

Sales

Dynamics 365 Business Central for

Sales goes beyond traditional sales force

automation (SFA). It enables organisations

to better understand their customer

needs, engage more effectively, and win

more deals. It empowers sellers to build

relationships with authentic and personal

engagement. In addition, Dynamics 365

Business Central for Sales enables smarter

selling by providing actionable insights

during every phase of the sales journey.

Field Service

Dynamics 365 Business Central for Field

Service enhances the service experience

by proactively detecting, troubleshooting,

and resolving issues automatically. A

technician can still be dispatched in urgent

circumstances, however. In addition, it

drives innovation with an application that is

easy to tailor, extend, and connect to other

applications and services you already use.

Finance and Operations

Dynamics 365 Business Central for Finance

and Operations unifies and optimises

business management across finance,

manufacturing, retail, and supply chain. It

enables you to close books faster, deliver

robust reporting, increase profitability

with predictive business intelligence,

and ensure global compliance. It brings

agility and efficiency to manufacturing,

connecting and optimising production

planning, scheduling, operations, and cost

management. It gives you real-time

visibility into warehousing and

transportation business processes to

reduce costs, reduce delivery time, and

increase accuracy.

Marketing

Dynamics 365 Business Central for

Marketing helps organisations move

beyond basic email marketing. It enables

you to run omni-channel campaigns to

find and nurture sales-ready leads. By

connecting marketing with sales, you can

prioritise leads, automate hand-off, and

track progress with shared information and

connected processes, maximising your

marketing return on investment.

Customer Service

Dynamics 365 Business Central for

Customer Service makes it easy for

customer service agents to meet rising

customer expectations. Intelligent

processes guide agents to the right action

every time, enabling agents to deliver

quality experiences on the customers’

terms, through any channel and on any

device.

Page 5: Microsoft Dynamics 365 Business Central · Dynamics 365 Business Central for Retail enables retailers to offer personalised shopping experiences while unifying digital, in-store,

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Retail

Dynamics 365 Business Central for Retail

enables retailers to offer personalised

shopping experiences while unifying digital,

in-store, and back-office operations. It is

designed to help reduce fulfilment costs,

improve inventory utilisation, and efficiently

manage businesses by using customer

and operational insights. Dynamics 365

Business Central for Retail increases both

customer satisfaction and brand loyalty

by delivering a consistent shopping

experience.

Power BI

Power BI enables businesses to analyse

and visualise the vast quantities of

information coming in on their customers,

products, people, and operations. It helps

businesses make informed decisions

quickly through interactive, real-time

dashboards that can be viewed on any

device. Power BI integrates with many

familiar tools such as Microsoft Excel, and

can pull in data from hundreds of different

sources, so that users can get up to speed

quickly and work seamlessly with existing

solutions and data sources.

Talent

Dynamics 365 Business Central for

Talent enables organisations to move

beyond traditional human resources (HR)

management. It includes three main

elements:

Attract - Hire the right people faster.

On-board - Ensure the success of new

employees.

Core HR - Drive operational excellence.

Dynamics 365 Business Central for Talent

leverages the power of Office 365 and

LinkedIn to enable organisations to find

and on-board the right people, quickly and

efficiently, and integrates seamlessly with

existing HR systems.

PowerApps

PowerApps is a low-code/no-code

development platform for building and

deploying custom business apps to meet

unique challenges. PowerApps offers an

intuitive design to guide the user, integrates

with existing data, and works across the

web and mobile devices (embedded or

standalone), without the time or expense of

custom software development.

Microsoft Flow

Microsoft Flow offers the ability to create

automated workflows between hundreds

of popular apps and services to get

notifications, synchronize files, collect

data, and more. From simple to advanced

scenarios, Microsoft Flow helps businesses

automate repetitive tasks and easily

connect their favourite apps and services

with a no-code approach.

Business Central

Dynamics 365 Business Central is an

all-in-one business management solution

that’s easy to use and adapt, helping

organisations connect their business

functions to make smarter decisions. It can

be configured and implemented to give

organisations an end-to-end view of their

business.

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Neuways, a Microsoft Gold Partner, has more than

30 years experience in managing and implementing

ERP systems across SMBs and Enterprises alike,

making us the perfect partner to support you with

the implementation of Dynamics 365 Business

Central.

With endless possibilities when it comes to

integration, connectivity, operational streamlining,

and relationship management, it can sometimes

be daunting to navigate the options available. Our

Business Central consultants will demystify the

process and guide you through the project step by

step.

Our experienced ERP consultants will work with

you to identify your existing data, processes and

architecture to determine exactly how Business

Central will fit into your business. We will work with

you to determine how you would like your processes

to integrate and what business intelligence you’d

find most useful at each stage in your product life

cycle.

Bringing together disparate systems and data can

be a complicated and stressful process. Our experts

will help you manage this project from beginning

to end, ensuring you have the advice from our ERP

experts to ensure the planning is put in place to

avoid common hurdles further down the line. Our

years of ERP project management experience means

we’ve seen all the challenges before so we can help

you avoid them, and if we need to bring in specific

expertise for your project to ensure its success, then

we will do so.

A clear project plan will be outlined and agreed

upfront so there are no surprises as the project

progresses. Whilst the power of Dynamics 365

Business Central can set your business apart from

your competition, if the installation and migration

project causes disruption to your business and

customers, it isn’t going to have a positive outcome.

Neuways and Dynamics 365 Business Central

www.neuways.com

[email protected]

01283 753 333

Empower your business with Dynamics 365 Business Central

and Neuways:

Microsoft Dynamics 365 - brought to you by the Neuways ERP experts