MICROTEK Training Solutions Simplified

› MicroTek Overview

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WHAT DO WE DO?

MicroTek provides on-demand business learning solutions

specializing in PROJECT implementation, CLASSROOM

delivery, VIRTUAL training and MEETING solutions.

Our award winning solutions enable customers to train, students to learn, and businesses to solve their training and productivity challenges.

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We deliver TRAINING SOLUTIONS for Fortune 500 companies

and small businesses alike – committed to customer service while

extending our client reach across industries; from financial and

medical to technology and energy.

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FACILITIES Class A Buildings

› Worldwide locations

› Fully configured PC labs

› Outrageous customer support

› Configurable rooms

› Student Services

› On-site technical support

› Industry leading service ratings

› MicroTek Virtual PC service

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LOGISTICS & TECHNOLOGY Tracker (Reservation Management)

› Scheduling

› Billing

› Manage changes

› Automated reminders

› Real-time, web based

› Equipment management › Shipping

› Inventory

› Image management & distribution

› Courseware ordering/ automation

› Event survey automation

One point of contact

supporting your entire

training event.

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MEETING SERVICES

› Complete meeting logistics planning

› Global capabilities

› Venue search & selection

› Contract & Negotiation service › Meeting/Conference Room

› Accommodations (sleeping rooms)

› Catering

› IT Equipment

› Event Management

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COURSEWARE MANAGEMENT

› Secure, online ordering

› Fast, easy process

› Tracking & confirmation

› Reduce content management cost

› Innovative packaging options

› Overall student satisfaction

› Consultative model

› Fulfillment

› International Distribution

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Order Management, Print and

Global Distribution

VIRTUAL LEARNING SERVICES Virtual Labs

Sophisticated web interface

developed to support the

administration, provisioning

& delivery of the labs.

› Virtualized student lab

› Software or hardware

environments

› Dynamic Self Scheduling

› Instructor class

management tools

› Access via Internet

› Virtual Training

Environments: › Instructor-led

› Virtual-led

› eLearning

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PROJECT SERVICES

ERP or System Roll Outs,

Acquisition Integration

Initiatives, Risk Management

training–any large training

project requires logistics

expertise for delivery

Project Services

› Single point of contact for all

MicroTek services

› Dedicated account team led by

experienced Project Manager

with personalized focus on your

training solutions

› Expertise in complex project

planning and execution

› On-site Project Management

staffing available for key project

milestones or phases

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INSTRUCTOR SERVICES

› Extensive Instructor database

› Technical & Soft Skills

› Quality Control › Screening & verification

› Feedback

› Review meetings

› Rolling confirmation schedules

› Fully integrated with Tracker

› Resource Management

› Travel & Administration Services

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REGISTRATION SERVICES Registration System

› Register/Pay in real-time

› E-mail confirmation

› Client look & feel

› One-time registration set up

› Wait-list management

› Customization at a field level

› Utilize for all training

modalities

› Business management

reporting

› Certificates of completion

› Roster Management

Supporting your training

program with our web-

based platform that allows

personal or self directed

registrations

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› Learning Measurement › Web-based evaluations

› On-demand reports via

web or email

› Benchmarking

› Testing Software › Dynamic test selection

› Web based portal

› Secure environment

› Pre and post event

› Assessment & Testing

Services › Convenient Locations

› Certified Proctors

› Comfortable Environment

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MEASUREMENT & TESTING

DISCUSSION