michigan water environment association · eum primer •allows utilities to address their...
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Michigan Water Environment Association
2019 Wastewater Administrators Conference
January 24, 2019
PETER CAVAGNARO, P.E. JOHNSON CONTROLS, INC.
BRIAN HANNON, P.E. MOORE & BRUGGINK, INC.
Effective Utility Management
Talking Points
What / Why
EUM Background
EUM Overview◦Water EUM Primer◦Water EUM Resources
For more information
WHAT / WHY
This Photo by Unknown Author is licensed under CC BY-NC-ND
This Photo by Unknown Author is licensed under CC BY-SA-NC
Basis of this presentation
• Michigan WRRFs are effectively managed
• Challenges common to all utilities• Funding to update aging facilities
• Emerging contaminants of concern
• Uncertainty
• Retirements
• New approaches are needed
The Utility of the Future TodayJoint Recognition Program
… While EUM is not a requirement for recognition under this program, utilities are encouraged to use the EUM framework as they seek to become a Utility of the Future. “
The MWEA/MDEQ Premier Utility Management Performance recognition… While a facility does not need to change its name to a WRRF, it does need to meet two or more of the EUM Attributes as they seek to receive the Michigan PUMP recognition.
Why is this important
BACKGROUND
https://www.watereum.org
• On May 8th, 2007, six associations representing the U.S. water and wastewater sector signed a historic agreement
https://www.watereum.org/about/
What is EUM?
The Collaborating Organizations of the Effective Utility Management Initiative
https://www.watereum.org/resources/interactive-primer/background/collaborating-organizations/
NOW 11 ORGANIZATIONS
• These organizations pledge to support effective utility management collectively and individually
• Joint strategy developed to identify, encourage, and recognize excellence in water and wastewater utility management
https://www.watereum.org/about/
What is EUM?
What is EUM?
• The Strategy is based on • “Ten Attributes of Effectively Managed Water Sector
Utilities” (Attributes)
• The Attributes indicate where effectively managed utilities focus and what they strive to achieve.
• The strategy and Attributes are embodied in the EUM PRIMER
EUM Primer
• Allows Utilities to address their challenges in a step-wise process, at a pace they control
• Helps Utilities to set priorities that work for their community
• Helps engage your staff in the process
• Is simple and affordable
Effective Utility Management, A Primer for Water and Wastewater Utilities
http://dev.watereum.org/wp-content/uploads/2017/04/Effective-Utility-Management-A-Primer-for-Water-and-Wastewater-Utilities.pdf
Reference: Effective Utility Management, A Primer for Water and Wastewater Utilities, January 2017
Ten Attributes of Effectively Managed Utilities
CUSTOMER SATISFACTION
EMPLOYEE LEADERSHIP DEVELOPMENT
OPERATIONAL OPTIMIZATION
FINANCIAL VIABILITY
INFRASTRUCTURE STRATEGY AND PERFORMANCE
PRODUCT QUALITY
ENTERPRISE RESILIENCY
COMMUNITY SUSTAINABILITY
WATER RESOURCES SUSTAINABILITY
STAKEHOLDER UNDERSTANDING AND SUPPORT
Making it work for you …
Step 1: Assess Current Level of Achievement
Step 2: Rank Importance of Attributes
Step 4: Choose Attributes to Focus On
Step 3: Graph Results
MOST IMPORTANTAND
LOWEST ACHIVEMENT
• EUM is a starting point for the path to sustainable operations.
• It can help your utility to respond to and plan for current and future challenges
What is EUM?
https://www.watereum.org/about/
2019Effective Utility ManagementWorkshop II
Mark Your CalendarsSave the Date
ThursdayJune 6, 2019
Water EUM Workshop
In Partnership with
U.S. EPA
June 6, 2019
Key Take Away’s
• EUM offers a set of tools for water utilities interested in Water Resource Utility of the Future
• The 10 Attributes of Water EUM are the basis for MWEA’s PUMP recognition
• Sign up for the Water EUM workshop to be conducted in June 2019
Thank you
Peter Cavagnaro, P.E.
Johnson Controls
734-255-5523
Brian Hannon, P.E.
Moore & Bruggink, Inc.
616-363-9801