michael a. hitt c. chet miller adrienne colella
DESCRIPTION
organizational behavior in a global context. Chapter 3. Michael A. Hitt C. Chet Miller Adrienne Colella. ?. Knowledge Objectives. Define globalization and discuss the forces that influence this phenomenon. - PowerPoint PPT PresentationTRANSCRIPT
![Page 1: Michael A. Hitt C. Chet Miller Adrienne Colella](https://reader035.vdocuments.us/reader035/viewer/2022062323/56816784550346895ddc9958/html5/thumbnails/1.jpg)
organizational behavior in a
global context
![Page 2: Michael A. Hitt C. Chet Miller Adrienne Colella](https://reader035.vdocuments.us/reader035/viewer/2022062323/56816784550346895ddc9958/html5/thumbnails/2.jpg)
KNOWLEDGEKNOWLEDGE OBJECTIVESOBJECTIVES
Define globalization and discuss the forces that influence this phenomenon.
Discuss three types of international involvement by associates and managers and describe problems that can arise with each.
Explain how international involvement by associates and managers varies across firms.
Describe high-involvement management in the international arena, emphasizing the adaptation of this management approach to different cultures.
Identify and explain the key ethical issues in international business.
?
![Page 3: Michael A. Hitt C. Chet Miller Adrienne Colella](https://reader035.vdocuments.us/reader035/viewer/2022062323/56816784550346895ddc9958/html5/thumbnails/3.jpg)
GLOBALIZATION
![Page 4: Michael A. Hitt C. Chet Miller Adrienne Colella](https://reader035.vdocuments.us/reader035/viewer/2022062323/56816784550346895ddc9958/html5/thumbnails/4.jpg)
CULTURE
Shared values and assumptions that govern acceptable behavior and thought patterns in a country.
![Page 5: Michael A. Hitt C. Chet Miller Adrienne Colella](https://reader035.vdocuments.us/reader035/viewer/2022062323/56816784550346895ddc9958/html5/thumbnails/5.jpg)
OPPORTUNITIES AND CHALLENGES
Exhibit 3-1: Opportunities and Challenges for Firms with International Involvement
Diversification of Risk
Challenges
Political Risks
Economic Risks
Managerial Risks
Growth
Location Advantages
Opportunities
Economiesof Scale
![Page 6: Michael A. Hitt C. Chet Miller Adrienne Colella](https://reader035.vdocuments.us/reader035/viewer/2022062323/56816784550346895ddc9958/html5/thumbnails/6.jpg)
INTERNATIONALLY FOCUSED JOBS
Thrive on challenge
Geographically dispersed teams
Rely heavily on electronically mediated communication
Virtual electronic teams
Develop trust quickly
Swift trust
![Page 7: Michael A. Hitt C. Chet Miller Adrienne Colella](https://reader035.vdocuments.us/reader035/viewer/2022062323/56816784550346895ddc9958/html5/thumbnails/7.jpg)
Adapted from Exhibit 3-2: Learning about a Counterpart’s Culture
LEARNING ABOUT A COUNTERPART’S CULTURE
Don’t try to identify another’s culture too quickly.
Beware of the Western bias toward taking actions.
Avoid formulating simple perceptions of others’ cultural values.
Don’t assume your values are the best for the organization.
Recognize that norms for interacting with outsiders may differ from those between compatriots.
Be careful in making assumptions about cultural values and expected behaviors based on published dimensions of a person’s national culture.
![Page 8: Michael A. Hitt C. Chet Miller Adrienne Colella](https://reader035.vdocuments.us/reader035/viewer/2022062323/56816784550346895ddc9958/html5/thumbnails/8.jpg)
FOREIGN JOB ASSIGNMENTS
![Page 9: Michael A. Hitt C. Chet Miller Adrienne Colella](https://reader035.vdocuments.us/reader035/viewer/2022062323/56816784550346895ddc9958/html5/thumbnails/9.jpg)
TRAINING EXPATRIATES
Convince its important
Train entire family
Predeparture orientation
Key cultural information
Conversational language training
Consider additional training after arrival
Language
Cultural exposure
Host-country support
![Page 10: Michael A. Hitt C. Chet Miller Adrienne Colella](https://reader035.vdocuments.us/reader035/viewer/2022062323/56816784550346895ddc9958/html5/thumbnails/10.jpg)
FOREIGN JOB ASSIGNMENTS
![Page 11: Michael A. Hitt C. Chet Miller Adrienne Colella](https://reader035.vdocuments.us/reader035/viewer/2022062323/56816784550346895ddc9958/html5/thumbnails/11.jpg)
FOREIGN JOB ASSIGNMENTS
![Page 12: Michael A. Hitt C. Chet Miller Adrienne Colella](https://reader035.vdocuments.us/reader035/viewer/2022062323/56816784550346895ddc9958/html5/thumbnails/12.jpg)
FOREIGN JOB ASSIGNMENTS
![Page 13: Michael A. Hitt C. Chet Miller Adrienne Colella](https://reader035.vdocuments.us/reader035/viewer/2022062323/56816784550346895ddc9958/html5/thumbnails/13.jpg)
FOREIGN NATIONALS AS COLLEAGUES
![Page 14: Michael A. Hitt C. Chet Miller Adrienne Colella](https://reader035.vdocuments.us/reader035/viewer/2022062323/56816784550346895ddc9958/html5/thumbnails/14.jpg)
CROSS-CULTURAL WORKING
RELATIONSHIPS
High-context Cultures
Use contextual cues to understand people and their communications
Value trust and personal relationships
Low-context Cultures
Rely on direct questioning to understand people and their communications
Value efficiency and performance
![Page 15: Michael A. Hitt C. Chet Miller Adrienne Colella](https://reader035.vdocuments.us/reader035/viewer/2022062323/56816784550346895ddc9958/html5/thumbnails/15.jpg)
CROSS-CULTURALWORKING
RELATIONSHIPSMonochronic Time Orientation
Prefer to focus on one task per unit of time
Complete that task in a timely fashion
Polychronic Time Orientation
Willing to juggle multiple tasks per unit of time
Accept interruptions and unwilling to be driven by time
![Page 16: Michael A. Hitt C. Chet Miller Adrienne Colella](https://reader035.vdocuments.us/reader035/viewer/2022062323/56816784550346895ddc9958/html5/thumbnails/16.jpg)
CULTURAL INTELLIGENCE
Ability to separate aspects of behavior based in culture versus unique to individuals or humans in general.
![Page 17: Michael A. Hitt C. Chet Miller Adrienne Colella](https://reader035.vdocuments.us/reader035/viewer/2022062323/56816784550346895ddc9958/html5/thumbnails/17.jpg)
INTERNATIONAL PARTICIPATION
![Page 18: Michael A. Hitt C. Chet Miller Adrienne Colella](https://reader035.vdocuments.us/reader035/viewer/2022062323/56816784550346895ddc9958/html5/thumbnails/18.jpg)
Exhibit 3-4: Dimensions of National Culture
DIMENSIONS OF NATIONAL CULTURE
National Culture
Power Distance Individualism
Assertiveness
Humane Orientation
Performance OrientationFuture
Orientation
Gender Egalitarianism
In-group Collectivism
Uncertainty Avoidance
![Page 19: Michael A. Hitt C. Chet Miller Adrienne Colella](https://reader035.vdocuments.us/reader035/viewer/2022062323/56816784550346895ddc9958/html5/thumbnails/19.jpg)
NATIONAL CULTURES
Adapted from Exhibit 3-5: National Culture in India, Germany, and the United States
Culture Dimension India Germany United StatesUncertainty avoidance M H MPower distance M/H M M/LIndividualism M H MAssertiveness L/M H HIn-group collectivism H L/M M/LGender egalitarianism L M/L MFuture orientation M M MPerformance orientation M M HHumane orientation H/M L M
M – Medium H – High L – Low
![Page 20: Michael A. Hitt C. Chet Miller Adrienne Colella](https://reader035.vdocuments.us/reader035/viewer/2022062323/56816784550346895ddc9958/html5/thumbnails/20.jpg)
CULTURE AND HIGH-INVOLVEMENT MANAGEMENT
![Page 21: Michael A. Hitt C. Chet Miller Adrienne Colella](https://reader035.vdocuments.us/reader035/viewer/2022062323/56816784550346895ddc9958/html5/thumbnails/21.jpg)
CULTURE AND HIGH-INVOLVEMENT MANAGEMENT
![Page 22: Michael A. Hitt C. Chet Miller Adrienne Colella](https://reader035.vdocuments.us/reader035/viewer/2022062323/56816784550346895ddc9958/html5/thumbnails/22.jpg)
CULTURE AND HIGH-INVOLVEMENT MANAGEMENT
![Page 23: Michael A. Hitt C. Chet Miller Adrienne Colella](https://reader035.vdocuments.us/reader035/viewer/2022062323/56816784550346895ddc9958/html5/thumbnails/23.jpg)
ETHICS AND GLOBALIZATION
International Ethics
Principles of proper conduct focused on issues such as corruption, exploitation of labor, and environmental impact.
![Page 24: Michael A. Hitt C. Chet Miller Adrienne Colella](https://reader035.vdocuments.us/reader035/viewer/2022062323/56816784550346895ddc9958/html5/thumbnails/24.jpg)
ABSENCE OF CORRUPTION
RANKINGS
Top Five
New Zealand
Denmark
Singapore
Sweden
Switzerland
Bottom Five
Somalia
Afghanistan
Myanmar
Sudan
Iraq
Adapted from Exhibit 3-6: Absence of Corruption in Select Countries
![Page 25: Michael A. Hitt C. Chet Miller Adrienne Colella](https://reader035.vdocuments.us/reader035/viewer/2022062323/56816784550346895ddc9958/html5/thumbnails/25.jpg)
STRATEGIC LENS
Check out http://wileymanagementupdates.com/ for daily articles related to management in the news .
Given the complexity and challenges in operating in foreign countries, why do organizations enter international markets?
How can understanding and managing cultural diversity among associates contribute positively to an organization’s performance?
How can being knowledgeable of diverse cultures enhance an individual’s professional career?