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• MGT 372 Entire Course

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• MGT 372 Week 1 Individual Assignment Impact of Management Style Paper

• MGT 372 Week 1 DQ 1• MGT 372 Week 1 DQ 2• MGT 372 Week 2 Individual Assignment Article Analysis• MGT 372 Week 2 Learning Team Assignment Organizational Chart

and Presentation• MGT 372 Week 2 DQ 1• MGT 372 Week 2 DQ 2

MGT 372 Courses


• MGT 372 Final Exam Guide• For more classes visit• www.indigohelp.com

• Questions 1 – 5 are True or False.• Highlight the answer in Bold Red.• Question 1 -• The bottom-up method of job and task analysis is based on a new

establishment with new employees. True or False• Question 2 -• Federal and state laws and regulations restrict the use of employment

tests if they are not valid or reliable. True or False

MGT 372 Courses


• MGT 372 Week 1 DQ 1


• What are FOH and BOH job functions? What are differences and similarities between FOH and BOH employees? What effect do these differences and similarities have on managing a food and beverage operation?

MGT 372 Courses




• What is a manager’s role in a food and beverage operation? How may this role affect the operation’s profitability? Please feel free to draw from personal work-related experiences.

MGT 372 Courses


• MGT 372 Week 1 Individual Assignment Impact of Management Style Paper


• Prepare a 700- to 1,050-word paper in which you describe the effect of a manager’s actions on a food and beverage operation. Address the following:

• · Create a list of seven situations in which a manager’s actions indirectly or directly affect a guest’s dining experience.

• · Describe the effect of these actions on a food and beverage operation’s profitability.

MGT 372 Courses




• What is guest service? Why is guest service important to a food and beverage operation? How can managers increase the level of guest service provided? Recommend at least three strategies.

MGT 372 Courses




• Whose role is it to market a food and beverage operation? What are three internal promotional activities a manager may implement to increase sales? How do these activities increase the operation’s profitability?

•

MGT 372 Courses


• MGT 372 Week 2 Individual Assignment Article Analysis


• Locate two articles concerning staffing challenges in food and beverage operations.

• • Prepare a 1,050- to 1,400-word analysis in which you discuss staffing

challenges specific to food and beverage operations.

MGT 372 Courses


• MGT 372 Week 2 Learning Team Assignment Organizational Chart and Presentation


• Submit your Organizational Chart and Presentation to the facilitator.• • Select the food and beverage operations at Baderman Island or one

with which you are familiar. The organization is the basis for this and subsequent assignments.

MGT 372 Courses




• What are components of cost of sales? How is cost of sales calculated? How does cost of sales affect a food and beverage operation’s profitability? What areas would you examine to improve cost of sales?

MGT 372 Courses




• What tools are available for managers to use when forecasting? What role does forecasting play in managing a food and beverage operation? What operational variables must a manager consider? What is the difference between short- and long-term forecasting?

MGT 372 Courses


• MGT 372 Week 3 Individual Assignment Guest Service Paper


• Resources: Student website, Week Three readings• Prepare a 750- to 1,050-word paper in which you describe the level of

service you received during a recent dining experience.

• Evaluate the service you received.• Describe the importance of guest service in a food and beverage

operation. Support your description with concepts addressed in the readings.

MGT 372 Courses


• MGT 372 Week 3 Learning Team Assignment Role of Marketing Paper


• Submit your Role of Marketing Paper to the facilitator.• • Use the organization you selected in your Organizational Chart and

Presentation.• • Prepare a 1,050- to 1,400-word paper in which you examine the role of

marketing in the organization. What is your organization doing to bring in new customers and retain existing ones?

MGT 372 Courses




• What regulatory agencies monitor the food and beverage industry? What effect do regulations mandated by these agencies have on a food and beverage operation’s management? What regulations should be eliminated or added? Why?

MGT 372 Courses




• What are three different food safety concerns? As a manager, what procedures would you follow or implement to ensure proper food safety? How would you ensure these procedures were followed?

MGT 372 Courses


• MGT 372 Week 4 Individual Assignment Forecasting Paper


• Prepare a 1,400- to 1,750-word paper in which you discuss the importance of forecasting in a food and beverage operation.

• Identify different types of forecasting, compare and contrast short- and long-term forecasting, identify tools available to managers, and discuss the importance of forecasting to a food and beverage operation’s profitability and cash flow.

MGT 372 Courses


• MGT 372 Week 4 Learning Team Assignment Profitability Evaluation


• Submit your Profitability Evaluation to the facilitator.• Select one of the following food and beverage operations:• • · The Tenney at Night• · Morgan Bistro

MGT 372 Courses




• What recent trends have affected the food and beverage industry? What implications have these had on food and beverage operations? How have managers adjusted to meet these demands? What new trends may affect the food and beverage industry?

MGT 372 Courses




• What are some advances in food and beverage technology? What effect have these advances had on managing the food and beverage industry? What are some ethical concerns brought about by these advances?

MGT 372 Courses


• MGT 372 Week 5 Individual Assignment Trends in Food and Beverage Management Paper


• Prepare a 750- to 1,050-word paper in which you identify three trends that have affected the food and beverage industry. Describe the effect of these trends. What effect has technology had on the food and beverage industry and its operations?

•

MGT 372 Courses


• MGT 372 Week 5 Learning Team Assignment Food and Beverage Regulations Presentation


• Select one of the following regulatory aspects of food and beverage operations:

• · Health codes or Hazard Analysis and Critical Control Point• · Employment law• · Responsible alcohol policies• · Worker’s compensation• · Americans with Disabilities Act or reasonable accommodations

MGT 372 Courses


MGT 372 Courses

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