metro proposal
TRANSCRIPT
+
Pilot Program Proposal
Let’s make Metro Casselman a Leader Amongst Peers—And Competitors
The First-Ever Local Food Counter: Join Prescott and Russell and the Eastern Ontario Agri-Food Network (EOAN) in strengthening our community and satisfying consumer demand for traceable local products.
Plus, Fulfill the 4 Pillars of Metro’s Corporate Responsibility Policy Locally: Here’s how a Local Food Counter in Prescott and Russell’s Metro will “respect the environment, delight customers, strengthen communities, and empower employees.”
+
2
Put Metro at the front of the Locavore Movement
“80% of principal grocery shoppers intend to purchase Ontario fresh food.” – Foodland Ontario
+
Proposal: Together we’ll showcase traceable Local Food Products and give consumers better access to locally produced and processed foods by setting up a “Local Food Counter” in Metro’s Casselman Store. The Local Food Counter will be an excellent complement to current Metro strategic initiatives in Corporate Responsibility, Local Food Purchasing, and the “What’s Good Now?” seasonal produce section of the Metro consumer website, making Casselman a leader amongst Metro peers—and competitors.
3
+ HELP CELEBRATE 80 Local Producers
EOAN has built strong relationships with local producers, Foodland Ontario, the Canadian Beef Association, and the Beef Information Centre—all of whom support Prescott and Russell’s efforts to create a higher profile for locally produced and processed foods.
Committed to Helping Metro Further Entrench Customer Loyalty The Eastern Ontario Agri-Food Network (EOAN), a four-year-old not-for-profit organization, offers Metro Casellman self-sustaining marketing for local food promotion, strategic partnerships for producers and retailers, and support to ensure producers meet “shelf-ready” expectations.
• The Prescott and Russell region is a rich agri-food production centre, and boasts over 1000 farms, including more than 55 000 cattle and calves and over 750 000 hens.
• Several producers are working to
build greenhouses to extend local vegetable production into the winter months.
4
It’s ‘Win-Win’: Showcase your diversity of products, offer consumers what they want, and be praised for facilitating economic stimulation in your community.
What Customers See & Do at the Local Food Counter:
1) Trace product origin on a regional map and read producer descriptions through a digital touch screen.
2) Watch multiple chefs create recipes with the same local products on a plasma screen display.
3) Pick up four popular locally produced foods.
The Local Food Counter will showcase a selection of consumer-preferred products (imprinted with the Prescott and Russell and EOAN logos proving the authenticity of the product’s origin) and use interactive and visual tools to foster consumer engagement at the Counter. Additional employees are not required to operate the Local Food Counter.
+
Metro Casselman’s Wins: 1. Fulfilment of Metro Policies locally 2. Recognition of Metro Casselman’s Leadership 3. Continue to Improve Quality of Service to Customers 4. Strengthen Your Store’s Community and Region 5. Achieve Greater Efficiency through Partnerships
Detailed Benefits for Metro
+
6
1. Fulfill Metro Policies Locally:
Further Entrench Local Loyalty. A Local Food Counter will draw attention to your support of your community’s job creators, as well as the families and friends of your employees. Win Community and Corporate Accolade. When your Metro is “a prime showcase for regional products” you’ll prove your adoption of Metro’s May 2013 Local Purchasing Policy just like the organic distribution partnership in Quebec. (A huge success for the last three years, the program has added new stores each year, for a tally of 19 in 2014).
A Local Food Counter also Fulfils 4 / 4 pillars in Metro’s Corporate Responsibility Policy:
1. Respect for the environment (at a local level): by supporting solar-panelled poultry farm produce and decreasing transportation of imported products.
2. Delight customers: offer “responsible products” by enabling consumers to ‘buy local’ more easily.
3. Strengthen communities: demonstrate your commitment to “focus investments in our community” and “support local suppliers.”
4. Empower employees: “foster employee engagement” with a showcase of local produce. Encourage employees to share their local produce stories with customers and community, like the Chefs on the plasma screen.
7
2. Recognition of Metro Casselman’s Leadership: Be the very 1st in Metro’s business category to showcase local products. Never before has a certified, traceable initiative been offered in grocery stores. The EOAN and Prescott and Russell logos on each product prove the producers are local-certified and offer source authenticity to consumers.
• EOAN’s traceability program is already in use and being tested with meat producers.
• EOAN will further develop the program for other produce and food manufacturers.
Enjoy the Ongoing Rewards of Being Pioneers of a Pilot Program: The Local Food Counter project will be replicable in other provinces and across Canada, making Casellman Metro a leader amongst your peers for many years to come. Public Recognition of Your Metro: EOAN and Prescott and Russell will recognize your support and adoption of the Local Food Counter wherever possible in public communications. The extent and information provided can be built into the partnership contract between Prescott and Russell and Metro.
8
3. Continue to Focus on Improving Efficiency and Quality of Service to Customers:
80% Of Consumers Want Local Food. Logos on the products with “proudly raised” or “produced locally” slogans will foster a sense of belonging and community pride with consumers. These good feelings transfer to the Metro brand based on your willingness to support the Local Food Counter pilot program.
1. Offer a one-‐of-‐a-‐kind service with the first-‐ever Local Food Counter display.
2. Stay competitive on product offerings in quality, freshness, variety and prices.
3. Show community leadership and prove Metro’s commitment to “fresh
food.”
9
4. Strengthen Your Community and Region Thank your customers with a program that gives back to local producers as obviously as a Local Food Counter. Create a cycle of loyalty with consumers who will appreciate your community commitment to support their families and friends. Strengthen the bond of customer trust by offering regional products. Prove you put customers first by not only giving them the products they want but also supporting the jobs local producers and processors create in the community. Boost your store’s local economy and the future of our farms. Ontario is Canada’s second largest beef producing province, supplying 21% of Canada’s total beef. It’s a pillar of the Ontario economy. Locally raised and processed beef is in high demand by consumers. – Peter Vasil, Eastern Retail Manager, Beef Information Center Offering these products to your consumers is the best way to show your local support and further earn their trust.
FIÈREMENT ÉLEVÉ DANS
PROUDLY RAISED IN
PRÉPARÉ POUR / PREPARED FOR
RÉSEAU AGROALIMENTAIRE
DE L’EST ONTARIEN
EASTERN ONTARIO
AGRI-FOOD NETWORK
59 RUE COURT ST.
PO BOX 304
L’ORIGNAL, ON K0B 1K0
Suggested ServingPrésentation suggérée
KEEP REFRIGERATED
GARDER AU RÉFRIGÉRATEUR
BEEFBŒUFBBL
CROISÉ
CROSSBREED
A leader in Quebec, Metro’s Annual sales in 2011 was more than $11 Billion.
10
5. Achieve More with Strong Partnerships
It’s easier to do more when you have help. EOAN brings the cooperation and commitment of 80 local producers and food processors so it’s easier to work together to launch this program than trying to do it on your own. Furthermore, the booth will operate without employee efforts. Work towards greater efficiencies in serving your customers. The Local Food Counter’s unique space, visual features and product display will easily draw attention, increasing the success of the product sales. Consumers will choose to ‘buy local’ on principle, instead of just comparing by price.
11
Local Food Counter Details: Capitalize on the popularity of cooking shows and the locavore movement.
• The plasma screen of chefs cooking with local products and touch screen will allow users to interact with the Local Food Counter in more ways than any other product display.
• Building further legitimacy and consumer awareness into the display, the Counter will have the logos of the region, EOAN, and the producers involved in the local food initiative.
Prescott-‐Russell’s Belgium Blue Beef will offer 5 cuts of meat, pre-‐packed and gas-‐sealed. Crossbreeding Belgium Blue cattle and Limousin beef uniquely create the lean specialty beef brand that is well-‐known across Canada.
International yogurt manufacturer, Skotidakis’ yogurt and yogurt-‐based dips. This family business started with 20 goats and grew to 5000, proudly displaying the entrepreneurial spirit of the agriproducers in the region.
A strong regional employer and the only 19th Century surviving cheese manufacturer in Eastern Ontario, St-‐Albert Cheese, offers a flavourful nod to Eastern Ontario’s rich agricultural history. A testament to the quality in their selection of cheddars, mozzarella and curds, this dedicated Coop managed to win cheese awards in 2013 despite a devastating fire, and celebrated 120 years in a brand new facility by 2014.
Laviolette Farm’s fresh eggs: a poultry farm partially powered by solar panels to offset greenhouse gases. Laviolette also exceeds the international HACCP standards and is a key supplier of 250 customers, many of them restaurants. Their inclusion in the Local Food Counter proves Metro’s environmental respect and determination to bring best quality products to consumers.
Appropriate Local Product Selection Four “proudly raised or produced” in Prescott and Russell products have been selected (as the first products for display in the Local Food Counter) based on their ability to satisfy Metro demand, provincial regulations, and serve a niche-‐market.
12
Proof of Concept:
Proof of Concept: EOAN’s self-sustaining marketing brings credibility and sustainability to the Pilot Program
How EOAN Presently Promotes the Local Food Movement: 1. With EOAN support, in 2013, the Counties SDG and Prescott and Russell produced
the first Local Food Map, and added an online map and directory in 2014. 2. 5 years’ experience bringing 10000 visitors to the region through “Foire
Gourmande” (an EAON partnership with the Table Agroalimentaire de l’Outaouais.) 3. Development of an attractive Eastern Ontario meat brand to package meat
products in the region. 4. Food business nutritional labelling and nutritional analysis services to help regional
producers and processors affordably to meet retail expectations. 5. Producers get the opportunity for visibility and accessibility to activities and
services at a lower cost helping them stay price competitive. Plus EOAN will: • Complete a Food Study in Autumn 2014 to determine how to develop distribution to keep local food production strong.
• Take inventory of products and create a market structure to ensure supply for demand.
• Maintain strong relationships with the Canadian Beef Association, Foodland Ontario, the Beef Information Centre.
AND…! 6. Launch a Pilot Program initiative with Metro to create a local Food Counter in
response to consumer demand for local food.
+
13
Contract Proposal:
Let’s Commit To Training Consumers About Metro’s Leadership of Local Food:
Prescott-Russell and EOAN propose a 3-Year Contract To Serve Metro and secure supply of, and demand for, the meat, cheese, eggs and yogurt at the Local Food Counter.
• Start with 4 Products, creating the opportunity to add more at a later date. Local producers are already making plans to increase production. One producer will expand his greenhouse in Autumn 2014 to be able to produce 2000 lettuce heads/week, with potential to double production in future years.
Commitment to Meeting Metro Specifications and Provincial Regulations: All provincial rules and regulations regarding meat processing and delivery will be followed. Meat products will be presented in the specific format Metro requires. Recognition for Metro in all Communications EOAN is excellent at attracting attention, as proven by the 10 000 people who’ve come to Foire Gourmande each year since 2009. Together with Prescott and Russell, they are willing to negotiate a commitment to promote Metro wherever possible throughout the next three years. Plan to Expand the Pilot Project As the pilot site, Casellman will become a leader amongst peers and competitors. Prescott and Russell and EOAN can commit to case study presentations at conferences and events.
What else do you require from us to create the Local Food Counter?
+