MENU IMPROVEMENT OF (THE METRO’S)

BINUS UNIVERSITY

NAME:

- STEFAN (1501203713)

- ANDY (1501170860)

- STEVEN (1501193643)

- VITRO (1501173042)

The metro’s is a restaurant which sell fast foods with organic ingredients.

Previous Motto: “Think fast food is a junk food, think again”.

“Let Us stay healthy with You”.

INTRODUCTION

1. The menu is not described in details

2. Price not specified whether nett or still taxable

3. The beverage menu is not varied

4. Menu offered does not conform to the expectations based on the

restaurant’s name.

EFFECTIVENESS

Firstly, the offered menu is not related to the motto of the restaurant.

WHY ?

The foods does not contain any organic ingredients.

THE MENU IS NOT DESCRIBED IN

DETAILS

We don’t find any words to show whether the price include tax or not.

THE PRICE IS NOT SPECIFIED WHETHER

NETT OR INCLUDE TAX

In our opinion, they should add some drinks, such as; mineral water, fresh juices.

THE BEVERAGE MENU IS NOT

VARIED.

When customer look at the restaurant name, the impression does not match with the offered menu.

MENU OFFERED DOES NOT CONFORM TO THE

EXPECTATIONS BASED ON THE

RESTAURANT’S NAME

•First impression of the beverage menu, there is only cappuccino drinks made with coffee machines. We think they can maximize the functions of

coffee machines to create more variants of coffee beverages.

EFFICIENCY

Inefficient use of the coffee machines

MENU TRANSFORMATION

ENJOY YOUR FOODS,

Have a nice day.

Delivery Services provided;

Contact Number: 0896-3570-5389