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Membership Insights Survey 2017

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Page 1: Membership Insights Survey 2017c1940652.r52.cf0.rackcdn.com/.../Membership-Insights-IHNZ.pdf · Membership Insights Survey 2017 ... Freestyle (inline) Speed Aggressive Artistic Quad

Membership Insights Survey 2017

Page 2: Membership Insights Survey 2017c1940652.r52.cf0.rackcdn.com/.../Membership-Insights-IHNZ.pdf · Membership Insights Survey 2017 ... Freestyle (inline) Speed Aggressive Artistic Quad

Fun & friends are the big attractions to all skaters ◦ then fitness for the members answering

◦ or excitement for the children

Public sessions is where most of our skaters come from, but friends feature throughout

Children stay in the sport for 6.7 years

Volunteers mostly stepped up because of the need

Page 3: Membership Insights Survey 2017c1940652.r52.cf0.rackcdn.com/.../Membership-Insights-IHNZ.pdf · Membership Insights Survey 2017 ... Freestyle (inline) Speed Aggressive Artistic Quad
Page 4: Membership Insights Survey 2017c1940652.r52.cf0.rackcdn.com/.../Membership-Insights-IHNZ.pdf · Membership Insights Survey 2017 ... Freestyle (inline) Speed Aggressive Artistic Quad
Page 5: Membership Insights Survey 2017c1940652.r52.cf0.rackcdn.com/.../Membership-Insights-IHNZ.pdf · Membership Insights Survey 2017 ... Freestyle (inline) Speed Aggressive Artistic Quad

52

44

41

21

21

7

3

3

19

17

6

4

2

2

12

0 10 20 30 40 50 60

Fun

Love it

Great Sport

fitness

Enjoyment

advocate

team spirit

family enviroment

Other Positive

cost

politics

too old

needs more people

travel

Other Negative

Page 6: Membership Insights Survey 2017c1940652.r52.cf0.rackcdn.com/.../Membership-Insights-IHNZ.pdf · Membership Insights Survey 2017 ... Freestyle (inline) Speed Aggressive Artistic Quad

91%

9%

0% 20% 40% 60% 80% 100%

Yes

No

Have you ever worn skates?(n=306)

69%

31%

0% 20% 40% 60% 80% 100%

Yes

No

Are you currently skating?(n=270)

Page 7: Membership Insights Survey 2017c1940652.r52.cf0.rackcdn.com/.../Membership-Insights-IHNZ.pdf · Membership Insights Survey 2017 ... Freestyle (inline) Speed Aggressive Artistic Quad

65

37

32

31

27

13

12

12

10

9

24

0 10 20 30 40 50 60 70

Though public sessions

Through a skating club

I was given a pair of skates

Through Friends

My siblings were into skating

Through my children

My parents were into skating

Grew up playing

Ice

School

Other

Page 8: Membership Insights Survey 2017c1940652.r52.cf0.rackcdn.com/.../Membership-Insights-IHNZ.pdf · Membership Insights Survey 2017 ... Freestyle (inline) Speed Aggressive Artistic Quad

Answered 258

How long have you been skating for, or how long did you skate for?

0

5

10

15

20

25

30

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 30+

Nu

mb

er o

f P

eop

le

Years on Skates

Currently Previously

Page 9: Membership Insights Survey 2017c1940652.r52.cf0.rackcdn.com/.../Membership-Insights-IHNZ.pdf · Membership Insights Survey 2017 ... Freestyle (inline) Speed Aggressive Artistic Quad

17%

12%

11%

10%

10%

8%

8%

7%

7%

5%

3%

1%

0%

0% 2% 4% 6% 8% 10% 12% 14% 16% 18% 20%

Fun

Friends

Fitness

Skill

Excitement

Speed

Challenging

Teamwork

Competitions

Training

Other

School

Outfits

Page 10: Membership Insights Survey 2017c1940652.r52.cf0.rackcdn.com/.../Membership-Insights-IHNZ.pdf · Membership Insights Survey 2017 ... Freestyle (inline) Speed Aggressive Artistic Quad

46%

29%

5%

5%

5%

3%

1%

1%

1%

5%

0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%

Inline Hockey

Recreational

Freestyle (inline)

Speed

Aggressive

Artistic

Quad Hockey

Downhill

Roller Derby

Other (please specify)

25% say they have done skating other than inline hockey or recreational

What skating are you doing or have done?

Page 11: Membership Insights Survey 2017c1940652.r52.cf0.rackcdn.com/.../Membership-Insights-IHNZ.pdf · Membership Insights Survey 2017 ... Freestyle (inline) Speed Aggressive Artistic Quad

From their parents ….

27%

26%

21%

13%

11%

10%

9%

2%

5%

0% 5% 10% 15% 20% 25% 30%

Through a skating club

Through public sessions

I am/was a skater

school

friend

Was given a pair of skates

siblings were into skating

learn to skate

other

How did your child or children get into skating?

Page 12: Membership Insights Survey 2017c1940652.r52.cf0.rackcdn.com/.../Membership-Insights-IHNZ.pdf · Membership Insights Survey 2017 ... Freestyle (inline) Speed Aggressive Artistic Quad

20%

13%

13%

9%

8%

8%

7%

6%

5%

4%

4%

2%

2%

0% 5% 10% 15% 20% 25%

Fun

Excitement

Friends

Skill

Challenging

Speed

Teamwork

Competitions

Fitness

Training

School

Outfits

Other (please specify)

What attracted your child or children to skating?

Page 13: Membership Insights Survey 2017c1940652.r52.cf0.rackcdn.com/.../Membership-Insights-IHNZ.pdf · Membership Insights Survey 2017 ... Freestyle (inline) Speed Aggressive Artistic Quad

161

48

10

3

2

2

1

0

7

61

28

5

1

4

3

0

1

6

0 20 40 60 80 100 120 140 160 180

Inline Hockey

Recreational

Freestyle (inline)

Aggressive

Speed

Artistic

Quad Hockey

Roller Derby

Other (please specify)

Answered 238

Page 14: Membership Insights Survey 2017c1940652.r52.cf0.rackcdn.com/.../Membership-Insights-IHNZ.pdf · Membership Insights Survey 2017 ... Freestyle (inline) Speed Aggressive Artistic Quad

47% of our currently skating families only have one child skating

35% have two children skating

18% have three or more!

40% had at least one other child who skated47%

35%

14%

4%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

1 2 3 4

Current Children Skating

Page 15: Membership Insights Survey 2017c1940652.r52.cf0.rackcdn.com/.../Membership-Insights-IHNZ.pdf · Membership Insights Survey 2017 ... Freestyle (inline) Speed Aggressive Artistic Quad

The median tenure in skating is 6.7 years

Looking at the current duration of skaters the numbers start to drop after 4 years

0

5

10

15

20

25

30

35

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 15+

Nu

mb

er o

f P

eop

le

Years skating

Current Previous

Answered 235

Page 16: Membership Insights Survey 2017c1940652.r52.cf0.rackcdn.com/.../Membership-Insights-IHNZ.pdf · Membership Insights Survey 2017 ... Freestyle (inline) Speed Aggressive Artistic Quad

54% of our members have been a volunteer

only about ½ of those still are volunteers(This is even after allowing for the different response counts)

54%

46%

0% 10% 20% 30% 40% 50% 60%

Yes

No

Have you ever been an official? Club committee, scorer, referee, marshal, announcer, judge,

served on a skating committee.

27%

29%

0% 20% 40% 60%

Yes

No

Are you currently official?

144 71

Page 17: Membership Insights Survey 2017c1940652.r52.cf0.rackcdn.com/.../Membership-Insights-IHNZ.pdf · Membership Insights Survey 2017 ... Freestyle (inline) Speed Aggressive Artistic Quad

29%

28%

21%

14%

1%

1%

1%

5%

0% 5% 10% 15% 20% 25% 30% 35%

was asked to help

My children are/were skating

Through a skating club

I was/am skater

Friends

My siblings were into skating

Through public sessions

Other (please specify)

How did you get into being an official?

Page 18: Membership Insights Survey 2017c1940652.r52.cf0.rackcdn.com/.../Membership-Insights-IHNZ.pdf · Membership Insights Survey 2017 ... Freestyle (inline) Speed Aggressive Artistic Quad

74

28

20

16

13

13

10

10

9

6

3

3

2

3

0 10 20 30 40 50 60 70 80

Children need officials

Teamwork

Friendship

needed

Fun

Competitions

Skill

wanted to

Challenging

Excitement

Fitness

asked

pressured

other

Page 19: Membership Insights Survey 2017c1940652.r52.cf0.rackcdn.com/.../Membership-Insights-IHNZ.pdf · Membership Insights Survey 2017 ... Freestyle (inline) Speed Aggressive Artistic Quad

0

5

10

15

20

25

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 15+

Nu

mb

er o

f P

eop

le

Years Volunteering

Current Previous

Answered 139

Page 20: Membership Insights Survey 2017c1940652.r52.cf0.rackcdn.com/.../Membership-Insights-IHNZ.pdf · Membership Insights Survey 2017 ... Freestyle (inline) Speed Aggressive Artistic Quad

51%

47%

2%

0% 10% 20% 30% 40% 50% 60%

Male

Female

Prefer not to say

Your gender is

23%

21%

13%

10%

7%

7%

6%

5%

3%

2%

0%

0%

5%

0% 5% 10% 15% 20% 25%

Waikato

Auckland

Wellington

Taranaki

Northland

Manawatu-Wanganui

Bay of Plenty

Nelson

Canterbury

Hawkes Bay

Tasman

Southland

Other (please specify)

Which region of New Zealand do you live in?

Page 21: Membership Insights Survey 2017c1940652.r52.cf0.rackcdn.com/.../Membership-Insights-IHNZ.pdf · Membership Insights Survey 2017 ... Freestyle (inline) Speed Aggressive Artistic Quad

Survey Monkey invite to all current members

Asked about how they got into skating, what styles of skating they have done

Volunteer activity with skating

Page 22: Membership Insights Survey 2017c1940652.r52.cf0.rackcdn.com/.../Membership-Insights-IHNZ.pdf · Membership Insights Survey 2017 ... Freestyle (inline) Speed Aggressive Artistic Quad

787 invitations were sent to current ihnzmembers.

2 reminder emails were sent to those who had not started the survey

82% read the email invitation 52% clicked through to the survey 256 people completed the survey 147 completed part of the survey

Page 23: Membership Insights Survey 2017c1940652.r52.cf0.rackcdn.com/.../Membership-Insights-IHNZ.pdf · Membership Insights Survey 2017 ... Freestyle (inline) Speed Aggressive Artistic Quad

When asking about officials explicitly include club officers.

Include an introduction that this is for all roller skating including inline.

Page 24: Membership Insights Survey 2017c1940652.r52.cf0.rackcdn.com/.../Membership-Insights-IHNZ.pdf · Membership Insights Survey 2017 ... Freestyle (inline) Speed Aggressive Artistic Quad