insights from the mace compensation & operations surveys · -eco development manager . 15...

Insights from the MACE

Compensation &

Operations Surveys

LARRY DOWELL, DOWELL MANAGEMENT

1

Compensation & Benefits Survey

2014

2

About MACE

3

Founded in 1972, serves six-state region Iowa, Minnesota, Nebraska, North Dakota, South Dakota, Wisconsin

Purpose is three-fold • Provide continuing education opportunities

• Facilitate connection with industry peers

• Develop a regional ethic among chambers of commerce

Expanded Product Line • Annual Conference

• Biannual Compensation & Benefits Survey

• Biannual Operation Survey

• Membership Satisfaction Survey

• Newsline

•Advocacy Alliance

Larry Dowell, Executive Director - MACE

4

• Former President/CEO of the Saint Paul Area

Chamber of Commerce

• Founded Dowell Management in 2007

• Nearly 40 years in organizational business

management

Products: o Full Association Management

o Strategic Planning

o Executive Search

Survey Background

5

Methodology Self reporting, sampling, corrupt data

700 Chambers of Commerce were sent the survey

Who was surveyed Iowa, Illinois, Nebraska, Minnesota, North Dakota, South

Dakota, Wisconsin

Who participated 222 surveys were completed, approximately a 32% response

rate

State Participation

6

Overall, participation was steady from 2012. However, participation was more equally distributed among states.

Trend Lines

IL 20% WI 23%

IA 16%

MN 24% NE 8%

ND 3%

SD 6%

14

50

54 6

45

18 35

Gender of Chief Paid Executive

7

In 2012, 63% of chamber executives were female.

32% 68%

Gender by Income Group 8

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

<50k

50k-100k

100k-200k

200k-300k

300k-500k

500k-750k

750k-1m

>1m

Female Male

Age of Chief Paid Executive

9

5% 9%

17%

36% 33%

0%

5%

10%

15%

20%

25%

30%

35%

40%

18 to 29

years

30 to 37

years

38 to 45

years

46 to 55

years

55+ years

2010

2012

2014

Percentage of Chamber Executives

older than 45

10

38.5

71.4 70 72.4 67.5 65.2

50

75 70 72

63.3 68.9

78.5 76.9

49

82

0

10

20

30

40

50

60

70

80

90

<50k 50k-100k 100k-200k 200k-300k 300k-500k 500k-750k 750k-1m >1m

2012 2014

Does chamber directly contribute to

cost of medical insurance?

11

44% 56% 2014

Medical Insurance Over 69% of chambers with budgets over $300,000

contribute to the cost of medical insurance (down from

95% in 2012).

2012

Yes No

2010

49%

51%

Benefit Offerings for Chamber

Executives

Benefit % of Chambers

Offering Benefit

Club (civic) membership 60%

Qualified Retirement Plan 59%

Medical Insurance (some portion) 44%

Life Insurance 31%

Personal Auto Allowance 24%

Long-term Disability 23%

Club (social) membership 23%

Dental Insurance 22%

12

Benefit % of Chambers

Offering Benefit

Paid Parking 20%

Short-term Disability 20%

Tuition Reimbursement 18%

HSA 15%

Cafeteria Plan Reimbursement 14%

Furnished Auto 6%

Chamber Executive Bonuses 13

Income Group Bonus Paid Bonus Potential

50k-100k $593.50 $985.53

100k-200k $1,504.30 $1,793.95

200k-300k $2,278.56 $2,841.82

300k-500k $1,659.97 $2,788.71

500k-750k $5,525.14 $6,203.23

750k-1m $3,012.22 $3,250.00

>1m $19,332.18 $23,954.73

14 Of these categories, which is the lowest

average base salary for all chambers?

-Business Manager

-Government Affairs Manager

-Membership Manager

-Communication Manager

-Small Business Manager

-CUB Manager

-Special Projects Manager

-ECO Development Manager

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Average Base Salary

Position Base Salary

Special Projects Manager $34,663

Membership Manager $36,244

Communication Manager $40,973

CUB Manager $43,879

Program Manager $45,583

Business Manager $46,106

Government Affairs Manager $62,784

ECO Development Manager $86,068

16 Organizational Structure & Function

Lost a Major Function

8%

40% of those are no longer the

primary economic development

organization

U.S. Chamber Member

57%

Have an adopted

strategic plan

78%

17

Membership

64% 14%

15%

7%

Membership Models

Membership Dues Formula

Membership Dues with Investor

Packages

Tiered Dues

Other

Average Chamber $50,000 and below 18

Executive Profile Age 36

Tenure at current

chamber 1-3 years

Salary $28,290.00

Bonus Potential $0.00

Vacation Days 9 days

Chamber Profile Full-time Staff 1.3

Part-time Staff 0

Members 163

Average Chamber $50,001-$100,000 19


Tenure at current

chamber 1-3 years

Salary $37,081.00

Bonus Potential $985



Part-time Staff 1

Members 175

Average Chamber $100,001-$200,000 20


Tenure at current

chamber 1-3 years

Salary $47,233.00

Bonus Potential $1,795



Part-time Staff 1.8

Members 283

Average Chamber $200,001-$300,000 21


Tenure at current

chamber 1-3 years

Salary $58,153.00




Part-time Staff 1

Members 386

Average Chamber $300,001-$500,000 22


Tenure at current

chamber 11-15 years

Salary $68,911.00




Part-time Staff 1.2

Members 439

Average Chamber $500,001-$750,000 23


Tenure at current

chamber 11-15 years

Salary $87,008.00

Bonus Potential $6,203.00



Part-time Staff 1.5

Members 679

Average Chamber $750,001-$1,000,000 24


Tenure at current

chamber 7-10 years

Salary $117,990.00




Part-time Staff 2.0

Members 728

Average Chamber More than $1,000,000 25


Tenure at current

chamber

More than

15 years

Salary $154,092.00




Part-time Staff 3.2

Members 1,178

Compensation and Benefits Survey

Conclusion

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Full survey report is posted on the MACE website right now

Chambers who participated will receive a code for a complimentary copy. Those who did not participate can purchase the report for $45

Chambers desiring custom reports or specific data requests should be directed to: Jake Ganser, Dowell Management [email protected] | 651-300-6585

Chamber Operations Survey

2015

27

Survey Categories

• Organizational Structure and

Function

• Governance

• Membership

• Communications

• Staffing & Continuing

Education

• Events

• Public Policy and Political

Action

• Financials

*Information is organized by state, budget

size, and year

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State Participation

WI 26%, 40

IA 18%, 28

MN 31%, 48 NE 15%, 23

SD 10%, 15

Methodology Self reporting,

sampling, corrupt

data

Who was surveyed • Iowa, Nebraska,

Minnesota, South

Dakota, Wisconsin

29

Organizational Structure & Function

21%

79%

Yes No

• 4.5% of chambers in the $50-$100k

category have foundations

• 60% of chambers in the $1 million+

category have foundations

Does your chamber have a foundation?

30


38.00%

57.50%

5%

Title of Chief Paid Executive

CEO/President Executive Director Other

31


32

Governance

77%

23%

Yes No

Does your chamber have a Board of Directors job description?

33

Governance

78%

22%

Single Slate

During your last Board of Directors election, what

was the election process?

34

Governance

79%

95%

79%

7%

28%

79%

92%

67%

9%

34%

Directors & Officers General Liability

Insurance

Property Insurance Product Liability

Insurance

Professional Liability

Insurance

What types of insurance does your chamber carry?

2015 2013 2015 2013 2015 2013 2015 2013 2015 2013

35

Membership

Will you be increasing the dues rate for existing

members in 2015?

48%

52%

Yes No

36

Communication

33%

8%

51%

7%

0%

42%

6%

47.50%

3.50% 1%

Weekly Bi-monthly Monthly Quarterly As needed

Frequency of member newsletters

2013

2015

37

Staffing & Continuing Education

0.5

1

1.5

2

2.5

3

3.5

2006 2008 2010 2012 2013 2015

6.5 years

Average

employee tenure is

Regardless of

size of chamber

Average number of staff

38

Staffing & Continuing Education

7%

What was your chamber’s employee turnover

rate in the last complete fiscal year?

18%

2015 2013

39

Events & Programs

62%

69%

78%

18%

82%

58%

44%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

Certificates of Origin

Printed Directories

Chamber Bucks

Workforce Development

Golf Tournament

Leadership Program

Young Professional Program

Which of these programs does your chamber currently offer?

40

Events & Programs

81%

19%

Do you charge different member and non-

member rates for events?

Yes

No

35% Average non-member event price increase

41

Public Policy & Political Action

24%

56%

80%

18%

0% 20% 40% 60% 80% 100%

Feder

al

State

Local

None

At which levels of government does your organization

advocate on behalf of members?

42

Profitability

2008 2010 2012

77% 55% 71%

2013

69%

0 47% Dues Revenue

49% Non-Dues Revenue

Average dues vs. non-dues

Revenue

2015

75%

43

Financials

10%

29%

45%

16%

0% 10% 20% 30% 40% 50%

None of the

Above

Audit

Review

Compilation

At the end of the last fiscal year, which of the following did

your organization perform?

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Operations Survey Conclusion

Chambers who participated will received a code for a complimentary copy. Those who did not participate

can purchase the report for $45

Chambers desiring custom reports or specific data requests should be directed to: Jake Ganser, Dowell Management

[email protected] | 651-300-6585

45

US Chamber National Advocacy

Survey

46

Does your chamber have a public policy

or government affairs program?

47

Chamber activity involving candidates or

other campaigns (check all that apply): 48

0%10%20%30%40%50%60%70%80%90%

Chambers with Public Policy Programs

Advocacy Alliance Policy Conference

49

For more information and to register, visit:

www.midamericachamberexecutives.com

Thank you

ANY QUESTIONS?

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