member benefits for narpo members if they have home or motor insurance
TRANSCRIPT
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Member Benefits For NARPO Members If they have Home or Motor Insurance
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Member Care – our latest benefits
How does it work?
Dedicated member helpline
Proactively referring members
Invaluable – in really supporting our members when they need us most
0845 450 52200845 450 52200845 450 52200845 450 5220
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Member Care – our latest benefits
What is it?
A Nurse led service that supports members and their families through serious illness, chronic health conditions, bereavement and disabilities
It offers a friendly listening ear, practical information, and emotional support where it’s needed most
Provides expert advice, reassurance and access to complementary treatments
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Case Studies
Steve, 53, Heart Attack“It was a real shock. I thought I was fit. After it happened I could only think that I was going to have another one. Now I have taken some positive steps to change my lifestyle and I feel much more confident about going back to work.”
Steve, 53, Heart Attack“It was a real shock. I thought I was fit. After it happened I could only think that I was going to have another one. Now I have taken some positive steps to change my lifestyle and I feel much more confident about going back to work.”
Solution:
•A personal nurse advisor – on-going
•A cardiac rehabilitation nurse who provided advice on lifestyle, exercise, diet and stress management
Solution:
•A personal nurse advisor – on-going
•A cardiac rehabilitation nurse who provided advice on lifestyle, exercise, diet and stress management
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Case Studies
Mary, 48, Breast Cancer“The nurse gave me the reassurance I needed. It’s such a worrying time. I kept looking at my daughter and wondering whether she would be next. The nurse helped me get things right in my head, because I knew what my journey was going to be like. I coped a lot better than I thought I would.”
Mary, 48, Breast Cancer“The nurse gave me the reassurance I needed. It’s such a worrying time. I kept looking at my daughter and wondering whether she would be next. The nurse helped me get things right in my head, because I knew what my journey was going to be like. I coped a lot better than I thought I would.”
Solution:
•A personal nurse advisor – on-going
•A series of structured one-to-one calls with a nurse specialising in breast cancer
•An agreed list of questions to ask the Consultant
Solution:
•A personal nurse advisor – on-going
•A series of structured one-to-one calls with a nurse specialising in breast cancer
•An agreed list of questions to ask the Consultant
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How we have helped
Mrs X notified us of the death of her loved one
Solution
• She’s received 4 lengthy supportive calls• Received informative literature• Has started some complimentary therapy
… the support to her is ongoing
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Police Mutual Foundation
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www.policemutualfoundation.co.uk
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Convalescence
Passionate about police welfare, delivering simple solutions for
absolute peace of mind.
Tailored support for members of the Police
Service, retired officers and their families
who’ve been through a traumatic event or
bereavement – helping them to get away
from it all and recuperate.
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Real People – Real situations
Employee X
Employee Y
Employee Z
How we’ve helpedSituation
Developed a sudden illness. Had to have major surgery to save the limb.
Sent him and his wife away for a week to Eastbourne in accommodation suitable for someone with mobility issues.
Severely injured whilst on duty
Organised a break for him and his family in Portsmouth for later in the year when he will be physically fitter
Physical illness and post natal depression
Organised a break in Devon with family facilities for young children
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Police Mutual Foundation Wellbeing Zone
The Wellbeing Zone is a FREE online tool designed to help you with your health and general wellbeing. The site can support you in the following areas:
Improving your general health
Losing weight
Getting fitter
Eating more healthily
Managing Stress
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Take control
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