melissa t. gorbandt katie herschede, ed.d. · 2016-07-14 · • school visits • legislative...

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7/7/2016 1 Strategically Engaging Your Chief Executive Officer in Student Recruitment …and selected tales from the “road” Melissa T. Gorbandt Director of Admissions, Northern Kentucky University Katie Herschede, Ed.D. Executive Assistant to the President/Secretary to the Board, Northern Kentucky University

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Page 1: Melissa T. Gorbandt Katie Herschede, Ed.D. · 2016-07-14 · • School visits • Legislative visits • Council on Postsecondary Education visits ... ENGAGE CURRENT STUDENTS. 7/7/2016

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Strategically Engaging Your Chief Executive Officer in Student 

Recruitment…and selected tales from the “road”

Melissa T. GorbandtDirector of Admissions, Northern Kentucky University

Katie Herschede, Ed.D.Executive Assistant to the President/Secretary to the Board, Northern Kentucky University

Page 2: Melissa T. Gorbandt Katie Herschede, Ed.D. · 2016-07-14 · • School visits • Legislative visits • Council on Postsecondary Education visits ... ENGAGE CURRENT STUDENTS. 7/7/2016

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Page 3: Melissa T. Gorbandt Katie Herschede, Ed.D. · 2016-07-14 · • School visits • Legislative visits • Council on Postsecondary Education visits ... ENGAGE CURRENT STUDENTS. 7/7/2016

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Page 4: Melissa T. Gorbandt Katie Herschede, Ed.D. · 2016-07-14 · • School visits • Legislative visits • Council on Postsecondary Education visits ... ENGAGE CURRENT STUDENTS. 7/7/2016

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Page 5: Melissa T. Gorbandt Katie Herschede, Ed.D. · 2016-07-14 · • School visits • Legislative visits • Council on Postsecondary Education visits ... ENGAGE CURRENT STUDENTS. 7/7/2016

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• School visits

• Legislative visits

• Council on Postsecondary Education visits

• Alumni receptions

• Community outreach (United Way, Chambers)

• Community Colleges

• Military Bases

• Library and Mathematics awards/receptions

• Newspaper ads

• Evening receptions for prospective students

• Evening receptions for community leaders

• Evening receptions for prospective post‐traditional students

OUR FOCUS – YEAR ONE

Page 6: Melissa T. Gorbandt Katie Herschede, Ed.D. · 2016-07-14 · • School visits • Legislative visits • Council on Postsecondary Education visits ... ENGAGE CURRENT STUDENTS. 7/7/2016

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New student recruitment

OUR FOCUS – YEAR TWO

President

Admissions

Marketing & Communications

Government & Community Relations

Alumni Affairs

Distance Education

Transfer Services

Information Technology

Page 7: Melissa T. Gorbandt Katie Herschede, Ed.D. · 2016-07-14 · • School visits • Legislative visits • Council on Postsecondary Education visits ... ENGAGE CURRENT STUDENTS. 7/7/2016

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REGIONAL FOCUS AREAS

VISITS YEAR ONE

Page 8: Melissa T. Gorbandt Katie Herschede, Ed.D. · 2016-07-14 · • School visits • Legislative visits • Council on Postsecondary Education visits ... ENGAGE CURRENT STUDENTS. 7/7/2016

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VISITS YEAR TWO

Year OneYear TwoBoth Years

Pre‐Planning

Page 9: Melissa T. Gorbandt Katie Herschede, Ed.D. · 2016-07-14 · • School visits • Legislative visits • Council on Postsecondary Education visits ... ENGAGE CURRENT STUDENTS. 7/7/2016

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EXAMPLE OF CORRESPONDENCE

SAMPLE HS VISIT SCHEDULE

Page 10: Melissa T. Gorbandt Katie Herschede, Ed.D. · 2016-07-14 · • School visits • Legislative visits • Council on Postsecondary Education visits ... ENGAGE CURRENT STUDENTS. 7/7/2016

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Page 11: Melissa T. Gorbandt Katie Herschede, Ed.D. · 2016-07-14 · • School visits • Legislative visits • Council on Postsecondary Education visits ... ENGAGE CURRENT STUDENTS. 7/7/2016

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POSTCARDS TO POST‐TRADITIONAL STUDENTS

LOCAL STUDENT PROFILES

Page 12: Melissa T. Gorbandt Katie Herschede, Ed.D. · 2016-07-14 · • School visits • Legislative visits • Council on Postsecondary Education visits ... ENGAGE CURRENT STUDENTS. 7/7/2016

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LOCAL STUDENT PROFILES

STUDENT STORIES PITCHED TO LOCAL MEDIA

Page 13: Melissa T. Gorbandt Katie Herschede, Ed.D. · 2016-07-14 · • School visits • Legislative visits • Council on Postsecondary Education visits ... ENGAGE CURRENT STUDENTS. 7/7/2016

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DIGITAL INTEREST CARD

ADVANCE PR WITH HIGH SCHOOLS

Page 14: Melissa T. Gorbandt Katie Herschede, Ed.D. · 2016-07-14 · • School visits • Legislative visits • Council on Postsecondary Education visits ... ENGAGE CURRENT STUDENTS. 7/7/2016

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The President’s High School Presentation

Page 15: Melissa T. Gorbandt Katie Herschede, Ed.D. · 2016-07-14 · • School visits • Legislative visits • Council on Postsecondary Education visits ... ENGAGE CURRENT STUDENTS. 7/7/2016

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Page 16: Melissa T. Gorbandt Katie Herschede, Ed.D. · 2016-07-14 · • School visits • Legislative visits • Council on Postsecondary Education visits ... ENGAGE CURRENT STUDENTS. 7/7/2016

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HEALTH INNOVATION CENTER

Page 17: Melissa T. Gorbandt Katie Herschede, Ed.D. · 2016-07-14 · • School visits • Legislative visits • Council on Postsecondary Education visits ... ENGAGE CURRENT STUDENTS. 7/7/2016

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Page 18: Melissa T. Gorbandt Katie Herschede, Ed.D. · 2016-07-14 · • School visits • Legislative visits • Council on Postsecondary Education visits ... ENGAGE CURRENT STUDENTS. 7/7/2016

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Page 19: Melissa T. Gorbandt Katie Herschede, Ed.D. · 2016-07-14 · • School visits • Legislative visits • Council on Postsecondary Education visits ... ENGAGE CURRENT STUDENTS. 7/7/2016

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CAMPUS RECREATION CENTER

Residence Life

Page 20: Melissa T. Gorbandt Katie Herschede, Ed.D. · 2016-07-14 · • School visits • Legislative visits • Council on Postsecondary Education visits ... ENGAGE CURRENT STUDENTS. 7/7/2016

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Broader Engagement

Page 21: Melissa T. Gorbandt Katie Herschede, Ed.D. · 2016-07-14 · • School visits • Legislative visits • Council on Postsecondary Education visits ... ENGAGE CURRENT STUDENTS. 7/7/2016

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USE YOUR ALUMNI BASE

Page 22: Melissa T. Gorbandt Katie Herschede, Ed.D. · 2016-07-14 · • School visits • Legislative visits • Council on Postsecondary Education visits ... ENGAGE CURRENT STUDENTS. 7/7/2016

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ALUMNI DINNER

TWEETS AT EVERY SCHOOL

Page 23: Melissa T. Gorbandt Katie Herschede, Ed.D. · 2016-07-14 · • School visits • Legislative visits • Council on Postsecondary Education visits ... ENGAGE CURRENT STUDENTS. 7/7/2016

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ENGAGE CURRENT STUDENTS

Page 24: Melissa T. Gorbandt Katie Herschede, Ed.D. · 2016-07-14 · • School visits • Legislative visits • Council on Postsecondary Education visits ... ENGAGE CURRENT STUDENTS. 7/7/2016

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6,000 MILES

28 DAYS ON THE ROAD

8,000 STUDENTS

75 HIGH SCHOOLS

35 COUNTIES (1/3 OF THE STATE!)

9 ADMISSIONS RECEPTIONS

10 COMMUNITY COLLEGE VISITS

500+  ALUMNI

100 CAMPUS PARTNERS

BY THE NUMBERS

Page 25: Melissa T. Gorbandt Katie Herschede, Ed.D. · 2016-07-14 · • School visits • Legislative visits • Council on Postsecondary Education visits ... ENGAGE CURRENT STUDENTS. 7/7/2016

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Page 26: Melissa T. Gorbandt Katie Herschede, Ed.D. · 2016-07-14 · • School visits • Legislative visits • Council on Postsecondary Education visits ... ENGAGE CURRENT STUDENTS. 7/7/2016

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Page 27: Melissa T. Gorbandt Katie Herschede, Ed.D. · 2016-07-14 · • School visits • Legislative visits • Council on Postsecondary Education visits ... ENGAGE CURRENT STUDENTS. 7/7/2016

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Other Presidential Recruitment Initiatives

Page 28: Melissa T. Gorbandt Katie Herschede, Ed.D. · 2016-07-14 · • School visits • Legislative visits • Council on Postsecondary Education visits ... ENGAGE CURRENT STUDENTS. 7/7/2016

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LUNCH WITH SCHOLARSHIP STUDENTS

PRESIDENTIAL CORRESPONDENCE

Page 29: Melissa T. Gorbandt Katie Herschede, Ed.D. · 2016-07-14 · • School visits • Legislative visits • Council on Postsecondary Education visits ... ENGAGE CURRENT STUDENTS. 7/7/2016

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AWARDS DINNERS

EVENTS AT PRESIDENT’S HOUSE

Page 30: Melissa T. Gorbandt Katie Herschede, Ed.D. · 2016-07-14 · • School visits • Legislative visits • Council on Postsecondary Education visits ... ENGAGE CURRENT STUDENTS. 7/7/2016

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• Phone calls

• Meets with VIP prospective students

• Principals for breakfast and then tour with Melissa

• Speaks at honors nights at high schools

• Always connecting with people in the community around admissions

OTHER INITIATIVES…

ROI & Lessons Learned

Page 31: Melissa T. Gorbandt Katie Herschede, Ed.D. · 2016-07-14 · • School visits • Legislative visits • Council on Postsecondary Education visits ... ENGAGE CURRENT STUDENTS. 7/7/2016

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Return on Investment

• Strengthened markets outside of immediate service region

• Opened the door to more than a “cafeteria visit”

• Increased Presidential knowledge about enrollment management and incoming student interests

• Increased admits, confirms, and enrolled from the schools visited

• Developed relationships with new counselors –opportunity for follow up visits from admissions counselors

ENGAGE DYNAMIC PROFESSORS

Page 32: Melissa T. Gorbandt Katie Herschede, Ed.D. · 2016-07-14 · • School visits • Legislative visits • Council on Postsecondary Education visits ... ENGAGE CURRENT STUDENTS. 7/7/2016

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ENGAGE DYNAMIC PROFESSORS

BUILD ON PREVIOUS EXPERIENCES

Page 33: Melissa T. Gorbandt Katie Herschede, Ed.D. · 2016-07-14 · • School visits • Legislative visits • Council on Postsecondary Education visits ... ENGAGE CURRENT STUDENTS. 7/7/2016

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ENGAGE THE AUDIENCE

DON’T RUN OUT OF GAS

Page 34: Melissa T. Gorbandt Katie Herschede, Ed.D. · 2016-07-14 · • School visits • Legislative visits • Council on Postsecondary Education visits ... ENGAGE CURRENT STUDENTS. 7/7/2016

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• Manage expectations• Takes 3‐5 years to develop new markets

• These trips aren’t glamorous

• Understand that this is a long‐term relationship between the President and Admissions

• Keep it simple…same presentation, same preparation

• Decide how to engage schools after your visit.

• Have an “exit” strategy – how long is this sustainable?

LESSONS LEARNED

Page 35: Melissa T. Gorbandt Katie Herschede, Ed.D. · 2016-07-14 · • School visits • Legislative visits • Council on Postsecondary Education visits ... ENGAGE CURRENT STUDENTS. 7/7/2016

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• Make sure your team has a good relationship and understands the goals

• Similar tastes in music helps!  Listened to 1,853 country songs

• Have contingency plans• Traffic

• Someone is sick

• Technology doesn’t work

• Have to have a champion from the President’s Office

• Don’t forget to say thanks!

LESSONS LEARNED

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Page 37: Melissa T. Gorbandt Katie Herschede, Ed.D. · 2016-07-14 · • School visits • Legislative visits • Council on Postsecondary Education visits ... ENGAGE CURRENT STUDENTS. 7/7/2016

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Questions?

Melissa Gorbandt

[email protected]

Katie Herschede

[email protected]