meeting booklet albuquerque, nmcreate print and digital versions of train the trainer toolkit and...

Meeting Booklet

June 28, 2013

Albuquerque, NM

Time:

11:00am – 3:00pm

Location:

NM 811

1021 Eubank Blvd NE

Community Room

Webinar:

GoToMeeting Link:

https://global.gotomeeting.com/join/152380805

Dial-in: (213) 289-0017 Code: 152-380-805

NMDoIT Broadband Working Group

June 28, 2013 2

Contents

Meeting Agenda ............................................................................................................................................ 3

NM Broadband Project Subcontractors ........................................................................................................... 4

Cirrus Consulting ..................................................................................................................................................................... 4

Earth Data Analysis Center (EDAC) ......................................................................................................................................... 4

Bureau of Business & Economic Research (BBER) .................................................................................................................. 5

CTC Technology and Energy (CTC) .......................................................................................................................................... 6

New Mexico Technet, Inc. ....................................................................................................................................................... 6

Employment and Economic Information Center of New Mexico, LLC (EEIC) .......................................................................... 7

New Mexico Telehealth Alliance ............................................................................................................................................. 7

New Mexico First (NMF) ......................................................................................................................................................... 8

Meeting Presentation Slides ........................................................................................................................... 9

Meeting Schedule ........................................................................................................................................ 33

Member Secure Zone ................................................................................................................................... 33

Technical Team Contact Information ............................................................................................................ 33


June 28, 2013 3

Meeting Agenda Friday, June 28, 2013, 11:00am – 3:00pm

NM 811, 1021 Eubank Blvd NE, Community Room, Albuquerque, NM 87112

GoToMeeting Link: https://global.gotomeeting.com/join/152380805

Dial-in Number: (213) 289-0017 Access Code: 152-380-805

Time Topic Who Action

11:00 Welcome/Introductions/Meeting Overview Gar Clarke

Charlotte Pollard

Inform

11:30 NM Broadband Project Overview (see subcontractor abstracts starting on

page 4)

• Cirrus Consulting

• Earth Data Analysis Center (EDAC)

• Bureau of Business & Economic Research (BBER)

• CTC Technology and Energy

Subcontractors Inform

Q&A

12:00 Lunch Break

12:30 Survey Findings-to-date (see data and discussion guide starting on page 9)

• Education

• Healthcare

• Economic Development

Terry Boulanger

Dale Alverson

Charles Lehman

Charlotte Pollard

Inform

Advise

2:30 Survey Expansion

• Who else

• How you can help

• Next steps

Terry Boulanger

Dale Alverson

Charles Lehman

Charlotte Pollard

Inform

Advise

3:00 Adjourn


June 28, 2013 4

NM Broadband Project Subcontractors

Cirrus Consulting

Contractor:

Eva Artschwager, Director

Organization Description:

Cirrus Consulting promotes and provides digital literacy services by offering program development, design, and

delivery of education and training resources and programs.

Broadband Project Goal:

Create print and digital versions of Train the Trainer Toolkit and implement the Train the Trainer program

statewide.

Broadband Project Activities:

• Identify and meet with advisory group.

• Design and develop full Train the Trainer curriculum materials (7 workbooks) in digital and business digital

literacy.

• Implement Train the Trainer program at 11 sites across geographic and socioeconomic sectors.

• Conduct informal and formal needs assessments and self-efficacy measures for trainers across the state.

• Provide three summary reports and a final report on the Train the Trainer program.

• Provide a grant resources listing for the effective development and deployment of digital literacy in

communities.

Earth Data Analysis Center (EDAC)

Contractor:

Michael Inglis, Associate Director


Earth Data Analysis Center (EDAC) was established at the University of New Mexico in 1964 to transfer NASA

space-based technology to the private and public sectors. Since then, EDAC has expanded its services to include

remote sensing (1973), image processing (1979), Geographic Information Systems (1983), Global Positioning

System (1990), and cyberinfrastructure and internet applications (1999). The organization provides a complete

suite of geospatial information science and technology services to all users.


Provide mapping services, make available a broadband speed testing utility to validate network performance,

and launch a website where users can enter an address and see what broadband service providers and

technologies are available. In addition, analyze socio-economic factors towards broadband adoption and

compile a dataset of anchor institutions to support adoption.


• Collect, process, verify/validate, analyze, and format NM Internet Service Provider data for semi-annual

submittal to the National Telecommunications and Information Administration (NTIA).


June 28, 2013 5

• Develop and document the NM Broadband (NMBB) mapping methodology and specification for each data

round and include in the NTIA submittal.

• Develop, host, maintain, and update the NMBB web map, www.nmbbmapping.org.

• Develop, host, maintain, and update the NMBB Community Anchor Site Assessment (NMBB CASA) web map

and crowdsourcing/editing application, www.nmbbmapping.org/bbcrowd.

• Host, maintain, and process results from the NMBB Speed Test application.

• Develop, host, maintain, and update the NM Wildfire Watch Web map, www.nmwatch.org.

• Develop and host a broadband infrastructure web map for the Navajo Nation.

• Develop, host, maintain, and update the NMBB Digital Literacy Resources (DLR; public Internet access and

training resources) web map, www.nmbbmapping.org/dlr.

• Collaborate with the NM Taxation and Revenue Department (NMTRD) to develop, test, and implement the

Parcel UPC (Universal Property Code) Geolocator.

• Support NM, NTIA, regional and national meetings and webinars, including documentation of user guides

and tutorials, press releases, and presentations.

• Support NM Department of Information Technology (NM DoIT) broadband web content, including County

Focus Maps and Statistics and Statewide Maps, as well as database, data set, and software product

characterization and analysis.

• Support NM Resource Geographic Information System (NM RGIS), NMGeospatial Advisory Committee (NM

GAC), and NM Mapping Advisory Committee.

Resource: A broadband definitions/abbreviations document can be found at:

http://www.doit.state.nm.us/broadband/docs/NMBB_BroadbandDefinitionsAbbreviationsAcronyms_April2013.

pdf

Bureau of Business & Economic Research (BBER)

Contractor:

Jeffrey Mitchell, Ph.D.


BBER conducts socioeconomic research and disseminates demographic and economic data in support of public

and private organizations in New Mexico.


Provide an economic and demographic analysis of household internet access and use in New Mexico, offering

policy recommendations to enhance household internet access, and developing an inventory of digital literacy

resources.


• Design and oversee the administration of a statewide survey of 1,000 households regarding broadband

subscription, internet access, and use.

• Conduct survey-based descriptive and econometric analyses of the economic, social, and demographic

determinants of broadband subscription and internet access and use.

• Provide strategic recommendations to increase household broadband subscription and support

economically and socially productive broadband usage in the state.


June 28, 2013 6

• Evaluate the economic impact of household and home-based business broadband usage in the state.

• Support the work of participants of the New Mexico Broadband Program with the provision of primary and

secondary social and economic data and analysis.

• Create an inventory of digital literacy resources in the state.

CTC Technology and Energy (CTC)

Contractor:

Joanne Hovis, President


Since 1983, CTC has designed networks, integrated emerging technologies with legacy environments, and

performed engineering, feasibility analysis, financial planning, and implementation oversight for communities

worldwide.


Facilitate two integrated broadband regional pilot programs to demonstrate the potential for ongoing

broadband planning efforts by the state, and prepare an integrated statewide broadband strategic plan.


• Identify two pilot regions for broadband planning implementation.

• Provide planning and technical assistance for pilot regions, including supply and demand assessment, gap

and opportunity analysis, technology plan, and strategic and business plans.

• Implement planning strategy with identified private partners (through RFI/RFP process), grants, and/or

other funding mechanisms.

• Prepare statewide broadband strategic plan for future broadband development based on pilot results and

project-specific reports.

New Mexico Technet, Inc.

Contractor:

Terry Boulanger, Executive Director


NM Technet promotes economic growth and supports education through the innovative use of technology

based applications, provided by New Mexico Technet or through joint venture initiatives.


Provide a report on broadband uses, needs, and emerging uses, barriers to delivery, and potential solutions for

the support of educational organizations as part of the Statewide Broadband Strategic Plan


• Identify and meet with broadband working group.

• Design survey and develop list of current and potential users.

• Conduct survey.

• Collect indepth information from selected sample of school districts, colleges, universitie, and educational

organizations.

• Analyze information collected to identify applications, services, barriers, gaps, and related needs.

• Provide a report with policy recommendations.


June 28, 2013 7

Employment and Economic Information Center of New Mexico, LLC (EEIC)

Contractor:

Charles Lehman, Director

Tiffany Roth, WIA Coordinator


EEIC provides labor market information and job market analysis to educational, workforce, and economic

development organizations and individuals.


Provide a report on broadband uses and needs for economic development purposes for the Statewide

Broadband Strategic Plan.




• Conduct broadband survey.

• Collect in depth information from selected sample of economic development organizations.



New Mexico Telehealth Alliance

Contractor:

Dr. Dale Alverson, Chairman


The NM Telehealth Alliance is a non-profit corporation dedicated to promoting telehealth solutions to deliver

quality healthcare throughout the state.


Provide a report on broadband uses, needs, and emerging uses, barriers to delivery, and potential solutions for

the provision of healthcare services as part of the Statewide Broadband Strategic Plan.




• Conduct survey.

• Collect indepth information from selected sample of healthcare providers and organizations.




June 28, 2013 8

New Mexico First (NMF)

Contractors:

Heather Balas, Director

Charlotte Pollard, Deputy Director

Melanie Eastwood Sanchez, Communications and Outreach Director


NMF is a nonprofit, nonpartisan organization that engages people in issues facing their state or community

through unique town halls and forums that result in policy recommendations for policymakers and the public.

The organization also produces nonpartisan public policy reports on critical issues such as water, energy,

healthcare, education, and economic development which can be downloaded at www.nmfirst.org .


Create and coordinate an objective process to explore, integrate, and document key issues in support of the NM

Broadband Strategic Planning process


• Ensure continuity of process is aligned to Statewide Broadband Summit and other recent broadband

proceedings.

• Identify, recruit, and orient broadband working group members.

• Coordinate and document the results of a series of broadband working group meetings.

• Design and distribute broadband survey.

• Coordinate the collection, integration, and documentation of information and research about broadband

requirements for the education, healthcare, and economic development sectors.

• Coordinate with CTC Technology and Energy Corporation to ensure the working group documentation can

be easily incorporated into the overall statewide broadband strategic plan.

• Produce a series of executive briefs and fact sheets that will inform decision makers regarding the

requirements necessary to enhance broadband adoption in NM.

Resource: A description of the NM Broadband Working Group and materials from past meetings can be found

at: http://www.doit.state.nm.us/broadband/bb_workgroup.shtml


June 28, 2013 9

Meeting Presentation Slides The slides below summarize the survey and interview data received to-date. The data collection phase of the

process will be open until mid-July. Prior to the meeting, please review this data and be prepared to discuss the

following questions after each sector presentation.

• Given your understanding of the needs in this sector, what are you seeing that you concur

with? Or differ with?

• How would you expand upon this data? What additional barriers or issues do you see as

important to consider?

• What are you seeing that concerns you? Or surprises you?

• What preliminary conclusions would you draw at this point in the data collection/analysis

process?

Slide 1

BROADBAND WORKING GROUP MEETING #2


June 28, 2013 10

Slide 2

Gar ClarkeBroadband Program Manager

Welcome

Slide 3

Introductions

� Name� Day Job� Community/Region


June 28, 2013 11

Slide 4

Agenda

� NM Broadband Project Overview� Lunch Break� Survey Findings-to-date� Survey Expansion

Slide 5

NM Broadband Project

� NM TechNet, Inc.

� Employment and Economic Information Center of NM, LLC

� New Mexico Telehealth Alliance

� New Mexico First

� Cirrus Consulting

� Earth Data Analysis Center

� Bureau of Business & Economic Research

� CTC Technology and Energy

Broadband Working Group Broadband Project


June 28, 2013 12

Slide 6

Terry [email protected]

(505) 263-9505

Dale [email protected]

(505) 272-8633

Charles [email protected]

(505) 938-1282

Survey Findings-to-Date

Slide 7

Group Discussion Preview

� Given your understanding of the needs in this sector, what are you seeing that you concur with? Or differ with?

� How would you expand upon this data? What additional barriers or issues do you see as important to consider?

� What are you seeing that concerns you? Or surprises you?

� What preliminary conclusions would you draw at this point in the data collection/analysis process?


June 28, 2013 13

Slide 8

Education

� 170 survey responses� K-12

� Technology Departments� Teachers� Administrators

� Charter Schools� Pre-K� Technology Schools� SpED

Slide 9

Education


June 28, 2013 14

Slide 10

Education

Slide 11

Education


June 28, 2013 15

Slide 12

Education

Slide 13

Education

� Needed Technologies:� Faster bandwidth� Mobile devices

� Tablets� Laptops� Touch screen handhelds

� Better wireless� Electronic textbooks� More professional development on tech use


June 28, 2013 16

Slide 14

Education

� Curriculum Opportunities:� Incorporate workforce training� More professional career input� Improved research tools � Distance learning resources� Interactive textbooks� Virtual field trips

Slide 15

Education


June 28, 2013 17

Slide 16

Education

Slide 17

Education


June 28, 2013 18

Slide 18

Education

Slide 19

Education

� Significant Comments:� It is not fiscally sound to spend excessive amounts of

money just to meet federal assessment demands.

� Federal mandates waste money and valuable teaching time.

� More professional development is a critical need.

� There needs to be more state leadership in the area of technology and curriculum.

� 21st Century Education will require a greater state and federal commitment of funds and resources.


June 28, 2013 19

Slide 20

Group Discussion





Slide 21

HealthCare

� 73 survey responses

HospitalsClinicsMental HealthHome HealthcarePhysician Groups

Rehab ServicesSpecialty CareTribal ClinicsDOHPublic Health


June 28, 2013 20

Slide 22

HealthCare

Slide 23

HealthCare


June 28, 2013 21

Slide 24

Healthcare

Slide 25

Healthcare


June 28, 2013 22

Slide 26

Healthcare

Slide 27

Healthcare


June 28, 2013 23

Slide 28

HealthCare

Slide 29

Healthcare


June 28, 2013 24

Slide 30

Healthcare

Slide 31

Healthcare

� Significant Comments:� With our shortage of providers, technology is the

only way we will be able to provide quality healthcare in the future.

� Better reimbursement is going to be necessary to support the technology.

� There is a desperate need for leadership and coordination of telehealth services in the state.


June 28, 2013 25

Slide 32

Group Discussion





Slide 33

Economic Development

� 75 survey responses� County Governments

� Chambers of Commerce� Community Development Organizations

� Economic Development Organizations

� Rural Electric Coops� Business Incubators

� Telecom Consultants� Main Street Organizations


June 28, 2013 26

Slide 34


Slide 35



June 28, 2013 27

Slide 36


Slide 37



June 28, 2013 28

Slide 38


Slide 39



June 28, 2013 29

Slide 40


� What other technology-related issues does your community face that relate to economic growth?� Need for community fiber networks

� Need for workforce training to support emerging technologies

� Lack of state government leadership

� Government unwillingness to prioritize technology solutions and support states in need

� Affordability still a major issue

� Telecomm industry as a free market is a myth

Slide 41

Group Discussion






June 28, 2013 30

Slide 42

Networks

� 90 survey responses (providers in service area)

CenturylinkTime WarnerPlateauWindstreamCenturylinkTime WarnerPlateauWindstreamVerizonYucca

VTCTularosa ValleyPenasco ValleyHughsNetComcastAdvantasD&DCybermesaAT&TRedinet

Slide 43

Networks

Upload and Download Speeds:� Wide Range: .45 mps to 32 mps� Overhead experienced: 10% to 35%


June 28, 2013 31

Slide 44

Networks

Slide 45

Group Discussion






June 28, 2013 32

Slide 46

Data Collection

� Continuing interviews

� Requesting interviewees complete the survey

� Refining issues

� Identifying successful efforts

Slide 47

Next Steps

� Next meeting� Wed. July 31st

� Policy Recommendations

� Suggestions for meeting improvement� [email protected]


June 28, 2013 33

Meeting Schedule

Date/Time Topic

Wednesday, March 27

10:00 – 4:00

Group Orientation & Data Collection Plan

Friday, June 28

11:00-3:00

Survey Findings-to-date

Wednesday, July 31

11:00-3:00

Policy Recommendations

Thursday, August 29

11:00-3:00

Sector Strategic Plan Reports Review

Member Secure Zone

You will be notified of the meetings via an email from [email protected]. Please make sure this email address is

on your email contact list.

Materials and resources for each working group meeting will be posted a few days before the meeting. You can

access them on the New Mexico First website.

Website: http://nmfirst.org/

Username: broadband

Password: member

Technical Team Contact Information

Name Email Phone

Dale Alverson, NM Telehealth Alliance [email protected] (505) 272-8633

Heather Balas, NM First [email protected] (505) 241-4815

Terry Boulanger, NM Technet [email protected] (505) 263-9505

Charles Lehman, EEIC [email protected] (505) 938-1282

Charlotte Pollard, NM First [email protected] (505) 241-4817

Tiffany Roth, EEIC [email protected] (505) 343-7612

Melanie Sanchez Eastwood, NM First [email protected] (505) 241-4814

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