Nobody knows steam better

Meet your team

Contents03 Meet your team

04 The team you want on your side

06 Services matched to your needs

08 High performance, high quality products

10 All the support you need

12 Forward thinking to keep you one step ahead

14 A global network of outstanding local people

15 Case studies

02

All the products, services and expertise you need to make the best investments in building and optimising your steam or industrial process plant.

We believe it’s our people that set us apart. Their process and application knowledge is unrivalled in our industry. Whether you are involved in pharmaceuticals or food processing, hospitals or brewing & distilling, pulp & paper or any other steam using sector, our team will help you overcome whatever steam and fluid system challenges you face.

“

Marc EggermontDirector UK & Republic of Ireland,Spirax Sarco

“

Meet your teamWhatever steam or process plant challenges that

arise, Spirax Sarco can help you achieve your

goals. Our outstanding team of people, both in the

UK and globally, will work with you to deliver steam

systems and services for success in today’s

demanding world.

We are known for our quality products and

knowledgeable approach, however it’s our people

who make us different. They have an unparalleled

understanding of the generation and application of

steam across a wide range of industries and

enable us to offer services to:

• Design, install and commission

new facilities

• Optimise existing steam systems

• Upgrade steam plant

• Improve performance with

scheduled maintenance

With steam accounting for a significant proportion

of the energy consumed by UK industry, optimising

steam systems with Spirax Sarco’s expertise

enables you to help reduce carbon emissions and

protect the environment.

Whether your main concern is reducing energy

consumption, keeping your site up and running,

or improving efficiency and profitability, you can be

confident our team has the capabilities you need

for complete peace of mind.

03

The team you want on your side

04

Our exceptional team of specialists are well trained, extremely knowledgeable, and accessible through our nationwide network. They’ll take time to understand your needs and work with you to find the most effective ways to improve your business performance by optimising your steam or industrial process plant.

Area Sales Engineers

Audit and Survey Engineers

Commercial & Technical Teams

Customer Care Co-ordinators

Engineered Systems Specialists

Engineered Systems Support Team

Industry Specialists

Project Managers & Engineers

Service Engineers

Services Specialists

Skills Development Manager

Training Centre Manager

Water Treatment Specialists & Chemists

We’ll work with you in meeting your challenges• Advice on complying with increasingly stringent health and

safety requirements, including: HSE Guidance; Construction,

Design & Management (CDM) Regulations 2007; ATEX

Directive, Pressure Equipment Directive; EN285 and the

HTM 02-01 Technical Memorandum Suite

• Innovations that will improve productivity and time-to-

market to win in intensely competitive markets

• Managing energy costs in the face of fluctuating fuel prices

• Find the best ways to meet tough environmental targets and

reduce carbon emissions in line with Carbon Trust best practice

• Support to overcome a lack of in-house resources or

expertise to keep a steam and condensate system at peak

operating efficiency

• Helping you to achieve a stronger financial performance for

higher shareholder value

05

Everyone at Spirax Sarco is highly knowledgeable in his or her

own role and enjoys in-depth back-up from the rest of the

team. Our engineers also have extensive practical experience

of the day-to-day aspects of steam systems in all industries.

So you can work with the right experts to help overcome any

steam-related challenge that you may face.

Services matched to your needs

On time and on budget project managementOur experienced project team will create tailored

solutions that can take a project from design and

build to commissioning, support and scheduled

maintenance of the completed plant – on time

and on budget.

Maintaining peak operating efficiencyOur auditing services can help identify, improve and

sustain steam system performance at every point in

the steam and condensate loop. Our specialists can

improve an existing system and then help maintain

peak operating efficiency.

• Steam system audits

• H&S compliance

• Steam quality testing

• Steam trap surveys and management

• Project management

• Water treatment

• Installation and commissioning

• Service and maintenance

• 24-hour priority response

• Training

06

Spirax Sarco, through their project management services, assisted us with a hospital project design, enabling us to provide an off-site fabricated solution, that reduced on-site activity and resulted in lower H&S issues as well as improved quality.

“

Phil WatsonSenior Procurement Manager, Skanska

We’re renowned for our high quality products and expert knowledge – however our offering goes way beyond this. You can benefit from a complete and flexible range of services that cover all your needs – we’ll carry out a steam trap survey or project manage a complete new plant, and everything in between, including:

“

Macclesfield District Hospital:The state-of-the-art boiler house designed

by Spirax Sarco has cut energy bills by at

least 20% at Macclesfield District Hospital.

We supplied all the steam equipment

associated with the boiler, including the

latest energy-saving controls and systems.

Automatic TDS controls save hot water and

energy, and recovery of heat from condensate

and flash steam helps optimise the energy

efficiency of the overall system.

Heinz:A Spirax Sarco steam trap management

contract is helping Heinz to reduce carbon

emissions by 200 tonnes a year, and energy

consumption by more than 4% over three years.

Costain Oil, Gas and Process (COGAP):We provided Costain Oil, Gas and Process

with a complete packaged boiler house.

The contract included the design, manufacture,

supply, installation and commissioning of all the

boiler house equipment, as well as the building

to house it.

24-hour priority response serviceWe’re the only team in our sector to offer a 24/7

priority response service with direct access to our

fully trained and highly experienced engineers.

With this level of service cover, you know that

help is never more than a phone call away.

Best-in-class staffOur highly trained personnel are among the best in

the business. We are the first in the industry to train

all our engineers in the Construction, Design &

Management (CDM) Regulations 2007. We are

also accredited as a SAFEcontractor.

How you benefit from our steam system services:• Improved safety

• Energy savings

• Lower carbon emissions

• Reduced steam consumption

• Improved product quality

• Reduced water and chemical treatment costs

• Increased productivity

• Minimised downtime

• Higher steam quality

• Reduced corrosion for longer boiler and

pipework life

• Eliminated flash steam losses

• Increased plant room space

• Rapid installation and commissioning

• Reduced maintenance workload

and manpower costs

• Improved life-cycle costs

• Reduced product rejects

07

High performance, high quality products

Best practice in manufacturingWe insist on combining manufacturing

best practice with state-of-the-art equipment

and processes to achieve best-in-class recognition

for Spirax Sarco products. We have an extensive

network of approved manufacturing plants

around the world, including the UK and Europe.

For instance, our integrated fabrication facility

is able to deliver pre-assembled packages of

products, from simple valve train units through

to complex steam systems. Our customers

appreciate the convenience, cost-effectiveness

and reliability of these packaged systems.

Our comprehensive product range covers the entire steam and condensate loop, from blowdown valves and steam trap stations, to packaged systems and sustainable boiler houses. Forget the hassle and time to source from multiple suppliers – with everything from Spirax Sarco you can be sure that products will integrate seamlessly, spares are readily available and servicing is straightforward.

We invest in top-class manufacturing capabilities for our extensive product range, so you get what you need when you need it.

08

Consistently high qualityIn-house manufacturing gives us ultimate control

over product quality, including traceable materials

from the best technical and commercial sources.

Much of the assembly is automated, with

computerised testing to ensure consistently

high quality standards.

Delivering the latest technological developmentsDespite competitive pressures, we never rush

products to market. Our approach to performance

testing is meticulous and thorough. We insist

on achieving the highest possible reliability in

our products.

We use advanced techniques including 3D

modelling, computational fluid dynamics, finite

element analysis and rapid prototyping to research,

design and develop products in-house, and often

in partnership with customers and specialist

experts. This permits rigorous testing, over a wider

range of component combinations, to ensure you

get the most cost-effective solutions possible.

“Our R&D process involves rigorous testing that enables us to conduct improved performance fine tuning, minimising the risk of product failure and maximising your return on investment.

“

Mike GibbinDirector – Supply,Spirax Sarco

09

Relax – we have it coveredWherever you are, one of our field-based sales

or service engineers is only a phone call away.

They provide expert support on your doorstep –

from product and system advice to steam

system auditing, and water treatment to packaged

systems – always striving to deliver maximum

benefit and value.

This external team is supported by the Cheltenham

head office team of technical, commercial and

support personnel, which regularly handles 1,500

telephone calls a day. We employ more in-house

support staff than any other company in our industry,

so you can be sure your order processing, packing,

despatch and delivery will run smoothly.

All the support you needSpirax Sarco area sales and service engineers are your first point of contact, making more than 100 customer visits per day across the UK and Republic of Ireland. In support we have an extensive team of dedicated personnel who are ready to take ownership of your projects and day-to-day requests, seeing them through to completion.

10

“Our customers don’t just buy a steam trap or packaged system – they also buy the back-up services and reassurance that we offer.

“Richard Cumber National Services Manager, Spirax Sarco

Meeting all your training needsWell-trained personnel are essential to achieving

the best plant performance. We can provide all

the training your staff require, either at your site

or in our training centre, for nationally recognised

qualifications including BTEC, City & Guilds and the

Boiler Operation Accreditation Scheme (BOAS).

You can also benefit from in-depth

web-based information, including an extensive

library of installation and maintenance instructions,

sales brochures and technical information.

www.SpiraxSarco.com/uk

Our on-line engineering tutorials provide the most

comprehensive practical guide to steam systems,

which is now also available as the Steam and

Condensate Loop book. Both are ideal for

experienced engineers looking to brush up on

best practice, as well as for anyone new to

working with steam.

Left: Benefit from our field-based engineering experts

Centre: Our in-house support staff regularly handle 1,500 calls a day

Right: Our renowned training courses help you get the most from your system

11

Over 100 of our Engineer Surveyors have been issued with a copy of the Spirax Sarco Steam and Condensate Loop book. We consider this volume to be one of the best presented and most technically informative on the market and as such have identified it as an item of essential reading for our technical staff.

“

Malcolm W CrawfordTechnical Specialist – Pressure, Royal & Sun Alliance Group (Engineering)

“

Spirax Sarco is a clear market leader in steam systems. We have the market presence and resources to keep abreast of the latest legislative and technological developments in the steam industry. It is part of our commitment to share our insights and knowledge to provide you with the best advice and solutions.

Forward thinking to keep you one step ahead

The application of innovationOur innovative solutions focus on saving energy,

improving processes and complying with the latest

legislation. It’s a combination that makes us the

perfect partner to help you attain new levels of

efficiency and performance in your steam system.

Modern steam systems are safe, reliable and

efficient and our research and development

programme will continue to deliver the very

best solutions.

Business and environmental improvements go

hand-in-hand, and we already have more than

80 years experience of providing water and energy

savings for our customers. We are committed to

maintaining a strong focus on developing the kind

of environmentally-benign solutions that will keep

steam as the heating medium of choice now and

in the future.

We are constantly striving to deliver improvements at every

level. For instance, complete solutions such as our closed

loop condensate and flash steam recovery packages provide

unrivalled energy savings, while individual components such

as our Spirax SafeBlocTM compact double block and bleed

valve help promote the safest maintenance procedures.

Proven in the marketNumerous case studies highlight how our forward thinking has

helped organisations to reduce energy consumption and

carbon emissions, improve process efficiency, respond to new

legislation, and successfully complete a variety of complex

projects. Some of these successes are highlighted opposite.

12

Innovation lies at the heart of our operations, with new ideas constantly being deployed in design, manufacturing and supply, resulting in products and services at the forefront of steam technology.

Tate & Lyle:One of our EasiHeatTM packaged heat exchanger

systems is saving so much energy at Tate & Lyle’s

Manchester facility that it will achieve payback in

just 12 months.

Abbey Corrugated:A heat recovery system from Spirax Sarco has

helped Abbey Corrugated become one of just 12

organisations to be awarded the “Carbon Trust

Standard”. The installation was the most valuable

energy saving project undertaken by Abbey

during its ongoing energy reduction campaign,

and reduced the amount of gas burnt in the

company’s boiler by almost a quarter.

Cambridge Glasshouse:This innovative project allows one of Cambridge

Glasshouse’s clients to become one of the first UK

companies to grow tomatoes commercially all year

round. Spirax Sarco’s equipment enables John

Baarda to turn energy from a neighbouring site

(steam created as a by-product) into hot water for

heating its enormous greenhouses.

Polestar:We delivered one of the biggest boiler house

projects in the UK on time and to budget, for

Europe’s leading independent printing company.

It was built and fully operational – with steam

distribution equipment throughout the 43,000m2

site – in just 5 months.

This demonstrates how our commitment and

resources enabled us to provide everything from

planning, project management and equipment

right through to training the staff in how to use

the new system.

Dragon’s Den star, Deborah Meaden, presents Adrian Swinalls from Abbey Corrugated with the Carbon Trust Award.

13

“ “The work we’ve done with Spirax Sarco has reduced our energy bill and the impact on the environment. Philip BellEngineering & Systems Manager,Cova Products

A global network of outstanding local people

14

Group companies

and sales offices

Distributors

Large manufacturing

sites: UK, USA, France,

Italy, China, Brazil and

Argentina

Other manufacturing

sites: Mexico,

Netherlands, Germany,

Sweden, South Africa,

India, Korea and Denmark

Whatever challenges you face we are capable of

helping you achieve your objectives and meet

your business goals. You can be confident that

both globally and in the UK, we are committed to

working together as a team to leverage our skills

in partnership with you.

Our single minded focus is on delivering excellent

solutions, and a comprehensive range of services,

to help you succeed in today’s rapidly changing

and increasingly demanding world.

Spirax-Sarco Limited Cheltenham UK

GL53 8ER t: +44 (0)1242 521361 f: +44 (0)1242 573342

e: enquiries@SpiraxSarco.com www.SpiraxSarco.com/uk

© Copyright 2008 Spirax Sarco is a registered trademark of Spirax-Sarco LimitedUK-CAPABILITY June 2009