meea webinar: accessing utility data: electric, gas & water (slides only)
TRANSCRIPT
Accessing Utility Data:
Electric, Gas & Water
MEEA Policy Webinar
July 6, 2017
Webinar Agenda
12:00 pm – 12:05
• Introduction, Alison Lindburg, MEEA
12:05 – 12:20
• Data Access Overview and Opportunities for
Electric & Gas Utilities, Brian Bowen, First Fuel
12:20 – 12:35
• Changes in Electricity Data Access in Illinois,
Kevin Bricknell, ComEd
12:35 – 12:50
• Providing and Updating Access to Water Data,
Kumar Jensen, City of Evanston
12:50 – 1:00pm
• Q&A
The Trusted Source on Energy Efficiency
About MEEA
We are a nonprofit membership organization with 160+ members, including:
• Utilities
• Research institutions and advocacy organizations
• State and local governments
• Energy efficiency-related businesses
As the key resource and
champion for energy
efficiency in the Midwest, MEEA helps a diverse range
of stakeholders understand
And implement cost-effective
energy efficiency strategies that provide economic and
environmental benefits.
You can’t manage what you don’t measure
Value of Benchmarking
Consistent
benchmarking in
buildings:
Results in energy savings
and improved
performance
Provides information
needed to make smart,
cost-saving investments
Helps property and
financial markets
accurately value
energy efficient
buildings
Source: http://www.energystar.gov/ia/business/downloads/datatrends/DataTrends_Savings_20121002.pdf?8d81-8322
Current Status of Midwest States
Local Benchmarking Legislation
Ordinance Overview
Midwest Benchmarking
• Minneapolis - February 8, 2013, Buildings over 50,000 sq. ft.
• Chicago – September 11, 2013, Buildings over 50,000 sq. ft.,
including multifamily
• Kansas City – June 4, 2015, Buildings over 50,000 sq. ft.,
including multifamily
• Evanston – December 12, 2016, Buildings over 20,000 sq. ft.,
including multifamily but not some condos
• St. Louis, MO – January 30, 2017, would affect buildings over
50,000 sq. ft., including multifamily
Webinar Agenda
12:00 pm – 12:05
• Introduction, Alison Lindburg, MEEA
12:05 – 12:20
• Data Access Overview and Opportunities for
Electric & Gas Utilities, Brian Bowen, First Fuel
12:20 – 12:35
• Changes in Electricity Data Access in Illinois,
Kevin Bricknell, ComEd
12:35 – 12:50
• Providing and Updating Access to Water Data,
Kumar Jensen, City of Evanston
12:50 – 1:00pm
• Q&A
Brian Bowen, FirstFuel
Software
DATA ACCESS FOR BUILDING BENCH-
MARKING AND ENERGY EFFICIENCY
MEEA – ACCESSING UTILITY DATA: ELECTRIC, GAS & WATER
July 6, 2017
C O N F I D E N T I A L C O N F I D E N T I A L
GOALS OF BENCHMARKING AND TRANSPARENCY POLICIES
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1. FIND EFFICIENCY
OPPORTUNITIES
2. IMPROVE URBAN
SUSTAINABILITY
3. INCREASE TRANSPARENCY
4. RELATIONSHIPS: CITY,
UTILITY, CITIZEN
10 C O N F I D E N T I A L 10 C O N F I D E N T I A L 10
BENCHMARKING DRIVES REAL ENERGY (& CARBON) SAVINGS…
All but one of the [bench-marking] policy evaluation studies reviewed for this report indicate some reduction (from 1.6 to 14 percent) in energy use, energy costs, or energy intensity over the two- to four-year period of the analyses.
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Source: Mims, et al., 2017
“
”
11 C O N F I D E N T I A L 11 C O N F I D E N T I A L 11
?
…INCREASES TRANSPARENCY IN THE MARKETPLACE…
Without information about a building’s energy performance, real estate consumers have no reliable way of distinguishing an efficient building from an inefficient one…
Commercial tenants are increasingly willing to pay more for ‘green’ spaces.
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“
” Source: Hart, 2015
C O N F I D E N T I A L C O N F I D E N T I A L
AND ENERGY EFFICIENCY DRIVES UTILITY CUSTOMER SATISFACTION
6© 2017 J.D. Power and Associates. All Rights Reserved.
Familiarity with EE Boosts Overall Satisfaction
642688
764
864
Not at allfamiliar
Not veryfamiliar
Somewhatfamiliar
Very familiar
Residential ElectricOverall Customer Satisfaction Index by
EE Familiarity
660
709
769
885
Not at allfamiliar
Not veryfamiliar
Somewhatfamiliar
Very familiar
Business ElectricOverall Customer Satisfaction Index by
EE Familiarity
Source: 2017 Electric Utility Studies – Midwest Region
How familiar are you with energy efficiency/conservation programs your utility offers to help you with ways to use electricity more efficiently?
20% 35% 38% 7% 13% 31% 45% 11%
12
2017 Residential
Customer
Satisfaction
2017 Business
Customer
Satisfaction
13 C O N F I D E N T I A L 13 C O N F I D E N T I A L 13
CHALLENGES OF UTILITY BENCHMARKING
1. DATA ACQUISITION
3. DATA
INTERPRETATION
2. DATA TRANSFER
14 C O N F I D E N T I A L 14 C O N F I D E N T I A L 14
DATA ACQUISITION: BUILDINGS, METERS, AND CUSTOMERS
14
25 Mete
rs
Gas
&
Elect
ric
2
Street
Addres
ses
10 Accou
nts
http://aceee.org/sector/state-policy/toolkit/data-access
15 C O N F I D E N T I A L 15 C O N F I D E N T I A L 15
DATA TRANSFER: SYNCING WITH PORTFOLIO MANAGER & BEYOND
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ENERGY
STAR PM
Integration
Automate data exchange
and
in-app score generation
Multi-tenant
Authorization
Tools
Authorization and
aggregation of whole-
building data
Green Button
Download &
Connect
Easy access to
customer data in
industry-standard
format
16 C O N F I D E N T I A L 16 C O N F I D E N T I A L 16
DATA INTERPRETATION: HOW TO MEASURE PERFORMANCE?
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Evaluation of U.S. Benchmarking and Transparency Programs │E-6
Figure E-4. Chicago 2015 Median Site EUI and Total Site Energy Use by Number of Properties167
E.4 Minneapolis
The following information is from the city’s 2014 Energy Benchmarking Report.168
Minneapolis compliance and data quality results for the 2014 reporting year:
“Training and outreach strategies were effective as the private building response rate
reached 90% by the 2015 disclosure deadline of August 31. Responses for the largest
private buildings (100,000+ ft2) reached 100% by the end of 2015.”
“… [D]ata quality improved by 16% in the largest private buildings as benchmarking staff
established and promoted clear energy use thresholds to determine compliance. This
helped the percentage of compliant buildings jump from 75% in 2013 to 91% in 2014. Data
quality was also high for first-time reporting buildings as 84% of buildings sized between
50,000 and 100,000 ft2 had sufficient data quality to be compliant.”
Figure E-5 shows compliance rates for various building types for Minneapolis in 2014.
167 City of Chicago (2016). 168 City of Minneapolis (2016).
Evaluation of U.S. Benchmarking and Transparency Programs │E-5
compliance by 4.5 percent, as opposed to a longer, more complex checklist. This difference was
statistically significant at the building level, but not statistically significant when clustered at the
building owner/manager level.”
Chicago also is tracking outreach and communication metrics to understand performance and find
opportunities for improvement. For example, the city’s 2016 report provides the following statistics:
“10,845 interactions from 2014–2016 (phone calls, emails, and webforms)”
“Average 2016 call time: 6 minutes, 19 seconds”
“Average 2016 caller wait time: 28 seconds”
“Total 2016 phone support: 182 hours, 34 minutes”
“Total 2016 estimated email and webform support: 502 hours, 25 minutes”
Chicago energy and non-energy indicators for the 2015 reporting year:
Figure E-3 and Figure E-4 illustrate the types of building information provided under Chicago’s B&T ordinance.
Figure E-3. Chicago 2015 Floor Area, Total Energy Use, and Total Greenhouse Gas Emissions by Building Sector166
166 City of Chicago (2016).
Source: City of Chicago, 2016
17 C O N F I D E N T I A L 17 C O N F I D E N T I A L 17
FIRSTFUEL RESEARCH: EUI IS NOT CORRELATED WITH SAVINGS POTENTIAL
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C O N F I D E N T I A L C O N F I D E N T I A L
BEST PRACTICE: USE ENERGY DATA TO DRIVE PERSONALIZED ACTIONS
While downloading energy data,
customer gets a personalized energy
efficiency recommendation…
…and contacts a customer
representative to enroll in the
program.
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C O N F I D E N T I A L C O N F I D E N T I A L
THANK YOU
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Brian Bowen Regulatory Affairs Manager [email protected]
http://bit.ly/FFe
ngage
Download our
whitepaper,
The Future of
Business Customer
Engagement
To Learn
More:
Energy Usage Data System
Kevin Bricknell
Energy Data Services
Program Manager
MEEA Webinar:
“Accessing Utility Data – Electric, Gas and
Water”
July 6, 2017
Empowering Customers With Data
Customer access to data
• Energy Usage Data System (EUDS)
• Energy Insights Online (EIO)
• Enterprise Service Bus (ESB)
• Anonymous Data
• Other ComEd Tools
Business Energy Analyzer (BEA)
Ability for customers to authorize use of interval
data to Third Parties
• Green Button “Download My Data”
• Green Button “Connect My Data”
Energy Usage Data
System (EUDS)
Enter your Portfolio of Commercial / Multi-Family Buildings
Provides Whole-Building Aggregated kWh usage
Automated End to End Data Retrieval and Reporting
Export Usage Data for input into EPA Portfolio Manager
Secure System and Data Transmission
Functionality Overview
One Time and Recurring Data Requests
Tenant Verification
Whole Building Data Usage Totals per Month
(kWh)
Automatically submit energy usage data to
Portfolio Manager (ABS)
Before (Manual Process)
• Cost to Customer
• Cycle Time 10-12 Days
• Labor Intensive
• Limited Number of
Requests
• Data Provided Quarterly
and/or Annually
• Customer contacts
ComEd to obtain data
After
(Automated Process)
• No Cost to Customer
• Cycle Time 1-2 Days
• Completely Automated
• Unlimited Number of
Requests
• Monthly Data
• Customer empowered to
obtain data whenever
needed
City of Chicago
Energy Benchmarking Ordinance
Enacted September 2013
Requires covered buildings in Chicago to track
and report whole-building energy consumption
• 50,000 square feet and above
• Benchmarking using U.S. Environmental Protection
Agency (EPA) ENERGY STAR Portfolio Manager
Key dates for compliance
• June 1, 2014 - 2017
• Based on building square footage
EUDS Support – City of Chicago
Energy Benchmarking Ordinance
Training – 375 people – Benchmarking Courses
Increased enrollments
• 924 Building Owners, 3,353 Buildings (Since Sept. 2013)
Website Links – City of Chicago to ComEd
Elevate Energy – Developed plan for customer inquiries
Additional on-site training
• Roosevelt University
• Northwestern University
• Chicago Higher Education Benchmarking Workshop at
Loyola University
National recognition – Better Buildings Data Accelerator
Support for Energy Usage Data
System:
Technical Support
Admin Support
Online Mailbox
Online Training
• Job Aids
• Webinars
LCS Account Managers
Ongoing joint training workshops with the EPA
Major Accounts using EUDS
Walgreens
Mercy Housing
DK Condo
Jones Lang LaSalle
CB Richard Ellis
University of Chicago Medical Center
Hamilton Partners
Cushman and Wakefield
Advocate Healthcare
City Manager’s Office
WHY WATER DATA?
July 6, 2017
A Municipal Government Perspective
Kumar Jensen City of Evanston Sustainability Coordinator
MEEA – Accessing Utility Data; Electric, Gas & Water
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City Manager’s Office
ABOUT EVANSTON Population – 75,000 Location – North of Chicago along Lake Michigan Utilities – ComEd, Nicor Gas and City-owned water utility Notes • Home of Northwestern University • Older, built out community with increasingly dense downtown • 4-STAR Community • Benchmarking (2016) & Green Building Ordinance (2009) • Strong history of climate action and leadership
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City Manager’s Office
Key Components • Ordinance passed in 2016 • Covers buildings 20,000 sq ft and greater • Requires benchmarking, verification and disclosure of energy
and water annually • Over 500 buildings impacted covering over 45 million square
feet • First reporting deadline was June 30, 2017 • City facilities over 10,000 sq ft required to comply
ENERGY AND WATER BENCHMARKING
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City Manager’s Office
WHY WATER? Three reasons 1. Water consumption impacts a building’s performance and
therefore its emissions 2. Providing water data is relatively straight forward and we fully
control 3. The more data we have on building performance and
consumption within different sectors of the building stock the better services, policies and programs we will be able to provide.
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City Manager’s Office
History • Initially had two portals, one to pay (eBilling) and another to
view usage (Neptune) • Had to have two log-ins, only 500 people signed up • Could not run aggregated data reports • Currently manually handling water data requests, wont be able
to with all 500 buildings reporting in 2019.
NEPTUNE TO WATER SMART
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City Manager’s Office 35
City Manager’s Office
Important Features • One sign-in • Leak alerts • Combine/aggregate meters and accounts • Pay bills • Provides auto conversion to gallons
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City Manager’s Office
THANK YOU
July 6, 2017
A Municipal Government Perspective
Kumar Jensen City of Evanston Sustainability Coordinator
MEEA – Accessing Utility Data; Electric, Gas & Water
Contact Information
847-448-8199
www.cityofevanston.org/benchmarking
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