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© Copyright 2014. Apps Associates LLC. 1 Measurable Improvements in E-Business Suite Application Management with OEM 12c January 29, 2014

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© Copyright 2014. Apps Associates LLC. 1

Measurable Improvements in E-Business Suite Application Management with OEM 12c

January 29, 2014

© Copyright 2014. Apps Associates LLC. 2

Welcome

Julian Troake Marketing Director Apps Associates LLC

© Copyright 2014. Apps Associates LLC. 3

Webinar Overview

• Submit your questions via Webex chat

• This webinar will be recorded

• A copy of today’s presentation will be available at:

– Apps Associates website @ www.appsassociates.com/enterprise-resource-planning.php

– YouTube channel @ www.youtube.com/appsassociates

© Copyright 2014. Apps Associates LLC. 4

Agenda

• Introduction to OEM 12c

• Application Management Suite Key features

• E-Business Suite management

– Demo of EM 12c with an R12 instance

• Summary and Q & A

© Copyright 2014. Apps Associates LLC. 5

Introductions

Yuri Grinshteyn Team Lead and Architect

Oracle Enterprise Manager

Thiru Sadagopan Enterprise Architecture

Apps Associates LLC

© Copyright 2014. Apps Associates LLC. 6

Introduction to OEM 12c

Yuri Grinshteyn, Oracle Corporation

Business-Driven IT Management

Oracle Enterprise Manager: Empowering IT to Drive Business Value

eBusiness Suite Management Overview

Yuri Grinshteyn

Oracle

Agenda

• Change and Configuration Management

• EBS Change Management Processes

• EBS Configuration Management

• EBS Cloning

• Performance and Availability Monitoring

• Real User Experience Insight

• EBS Diagnostics

Agenda

• Change and Configuration Management

• EBS Change Management Processes

• EBS Configuration Management

• EBS Cloning

• Performance and Availability Monitoring

• Real User Experience Insight

• EBS Diagnostics

Change Management

Goals –

• Reduce risk

• Lower cost

By automating

• Oracle patches

• Customizations/code

Patching Existing Practice

Node 2

Node 1

Dev

1

2

AD Utilities Command

Line

Patches

(Metalink)

• Manual Challenges: • Repetitive • Serial

Node 2

Node 1

Test

3

4

AD Utilities

Node 2

Node 1

Prod

5

6

AD Utilities

Targets

SysAdmin / DBA

Patch Automation Schedule, Deploy, Automate

“Patch Run” bundles all discrete patching steps into one reusable unit

• Lower risk – automated process

• Faster – replaces multi-step manual processes

• Integrated – utilizes support knowledge base

Building a “Patch Run”

Test

UAT

Extract

Inputs

•Oracle patches

•Custom patches

•Target instances

• Patch options

•Security credentials

•Schedule

Prod

Custom Code Existing Practice

Developer

Test QA Prod

FTP

Transfer

&

Build

FTP

Transfer

&

Build

FTP

Transfer

&

Build

Dev

Check out

Check in

Source Control

I

D

E

• Manual Challenges: • Repetitive • No Reporting • Complex

Code Deployment Build, Compile, Deploy

Customization Manager “Packages” custom files into one reusable unit

• Lower risk – automated and repeatable process

• Faster – replaces multi-step manual processes

• Integrated – uses existing deployment mechanism

Building a “Package” of Custom Files

Inputs

• Source control information

• Files and versions

• Build information

• Execution date/time

Patch Manager

Deploy

Test

Apply

Prod

Change Management Change Approval Framework

Releasing/Obsoleting Custom Pkgs

New Custom Application

Applying EBS or Custom Patches

Migrating functional Setups

Release Management

Goals –

• Reduce risk

• Lower cost

By automating

• Oracle patches

• Customizations/code

Agenda

• Change and Configuration Management

• EBS Change Management Processes

• EBS Configuration Management

• EBS Cloning

• Performance and Availability Monitoring

• Real User Experience Insight

• EBS Diagnostics

Configuration Management Technology Changes

• Report/Compare/Search/View

Change History of

• System Overview

• Patch / Patchset Level

• Concurrent Processing /

Workflow Configuration

• Autoconfig

Agenda

• Change and Configuration Management

• EBS Change Management Processes

• EBS Configuration Management

• EBS Cloning

• Performance and Availability Monitoring

• Real User Experience Insight

• EBS Diagnostics

1 2

Source Target

Application Management Suite for Oracle E-Business Suite

Enterprise Manager

End to End Clone Automation

HOT, Cold, RAC, Shared APPL_TOP Clone

SmartClone

3

Key Capabilities EBS Cloning

Agenda

• Change and Configuration Management

• EBS Change Management Processes

• EBS Configuration Management

• EBS Cloning

• Performance and Availability Monitoring

• Real User Experience Insight

• EBS Diagnostics

Monitoring and Diagnostics

• Goal: improve service quality by quickly identifying

and resolving issues and proactively managing

performance

• Needed capability: full visibility into both user

experience and application and infrastructure

performance

Real User Experience Insight

Enterprise Manager

EM Agents

User Experience Monitoring

Application Monitoring

Infrastructure Monitoring

Application Performance Management Components

User

Identity

Session

System Info

Content

Application

Page and Actions

Delivery

Success

Response Time

Real User Experience Monitoring Every user, every transaction, every application

• Who is using the

application and how?

• What are they

experiencing?

• How can we improve the

application?

• All dimensions of user

experience

Real User Experience Monitoring Information Provided

Performance Monitoring EBS Systems and Components

• Monitor

• Concurrent Processing

• User Sessions

• Workflow

• Forms

• OAF

• Profile Options

• Autoconfig

• Notifications

• Component Failure

• Peak Usage

• Pending Activities

• Corrective Actions

• Fix issues automatically

• Dashboard to monitor Top Sessions

• EBS Components

• Applications

• DB Sessions

• Real Time Search on Application User activity within EBS System

Diagnostics Sessions

Summary

• Change and Configuration Management

• EBS Change Management Processes

• EBS Configuration Management

• EBS Cloning

• Performance and Availability Monitoring

• Real User Experience Insight

• EBS Diagnostics

© Copyright 2014. Apps Associates LLC. 29

Application Management for Oracle E-Business Suite Demonstration

Thiru Sadagopan, Apps Associates

© Copyright 2014. Apps Associates LLC. 30

Introducing Apps Associates

Global provider of business and technology consulting services

Founded in 2002 and achieved consistent growth – 600+ employees

– Boston, New York, Chicago, Atlanta

– Germany, Netherlands, India, Oman

Recognized as one of the fastest growing private US companies by

Inc. 500|5000 for four consecutive years

Strategic Partnerships and Certifications – Oracle Platinum Partner

– Oracle Specializations (EBS, BI, SOA & Database)

– AWS Advanced Consulting Partner

– CMMI Level 3 Certification

– SSAE 16/SAS70 Type II

© Copyright 2014. Apps Associates LLC. 31

Application Management Suite

Application Management Suite

– Discovery / System Management

– Life Cycle Management

– Configuration and Compliance

– Application Performance Management

© Copyright 2014. Apps Associates LLC. 32

Demo Environment Architecture

• This demo environment consists two servers

– Oracle E-Business Suite R12.1.3

– Oracle Enterprise Manager 12.1.0.3

© Copyright 2014. Apps Associates LLC. 33

Application Management Suite – Demo

• Target Monitoring and Navigation

• Performance Monitoring

• Configuration Monitoring

• Change Management

© Copyright 2014. Apps Associates LLC. 34

Application Management Suite – Demo

• Target Monitoring and Navigation

– E-Business Suite Monitoring Dashboard

– Metrics and Thresholds

– Concurrent Processing Dashboard

• Performance Monitoring

• Configuration Monitoring

• Change Management

© Copyright 2014. Apps Associates LLC. 35

Application Management Suite – Demo

• Target Monitoring and Navigation

• Performance Monitoring

– User Monitoring

– Application User search and drilldown

– JVM Monitoring

• Configuration Monitoring

• Change Management

© Copyright 2014. Apps Associates LLC. 36

Application Management Suite – Demo

• Target Monitoring and Navigation

• Performance Monitoring

• Configuration Monitoring

– Configuration Management Data

– Change Tracking and comparison

• Change Management

© Copyright 2014. Apps Associates LLC. 37

Application Management Suite – Demo

• Target Monitoring and Navigation

• Performance Monitoring

• Configuration Monitoring

• Change Management

– Patching

© Copyright 2014. Apps Associates LLC. 38

Application Management for Oracle E-Business Suite

Test Drive Lab

© Copyright 2014. Apps Associates LLC. 39

www.appsassociates.com/awslabs

© Copyright 2014. Apps Associates LLC. 40

OEM 12c – Application Management

© Copyright 2014. Apps Associates LLC. 41

www.appsassociates.com/awslabs

© Copyright 2014. Apps Associates LLC. 42

Hands-On Workshop for AMS on EM 12c

• Explore AMS EM 12c with your own EBS instance

• We are running hands-on workshops

• To register send an email to [email protected] with the subject EM 12c AMS Workshop

© Copyright 2014. Apps Associates LLC. 43

Connect with Us

Web: www.appsassociates.com

Email: [email protected]

YouTube: www.youtube.com/user/AppsAssociates

LinkedIn: www.us.linkedin.com/company/apps-associates

Twitter: @AppsAssociates

Facebook: www.facebook.com/AppsAssociatesGlobal

Thank You!