mdq and hots (good ones)

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    Part A: Principles and Functions of Management

    Introduction to Management

    Principles of Management Business Environment

    Planning

    Organizing

    Staffing Directing

    Controlling

    16 marks

    14 marks

    20 marks

    Total 50 marks

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    Part B: Business Finance and Marketing

    Financial Marketing

    Financial Markets

    Marketing Management

    Consumer Protection

    Part C: Project Work 20 marks

    15 marks

    15 marks

    Total 50 marks

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    QUESTION PAPER DESIGN

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    S.no Typology of

    questions

    Very

    Short

    Answer

    (1 mark)

    Short

    Ans I

    (3mark)

    Short Ans

    - II

    (4 marks)

    Long

    Answer

    (5marks)

    Essay

    type

    (6marks)

    Total

    Mark

    %

    weight

    - age

    1. Remembering

    (Knowledge

    based)

    2 1 1 1 - 14 17%

    Knowledge based questionsrefers to- simple recall questions,

    to know specific facts, terms, concepts, principles or theories.

    The action verbs used under Knowledge domain are:-Enumerate

    Mention

    What is meant by

    State

    Give the meaning of

    List

    Discuss

    Identify

    Recite

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    S.no Typology of

    questions

    Very

    Short

    Answer

    (1 mark)

    Short

    AnsI

    (3mark)

    Short

    Ans - II

    (4 mark)

    Long

    answer

    (5mark)

    Essay

    type

    (6mark)

    Total

    Mark

    %

    weightage

    2. Understan

    ding

    (Compreh

    ension)

    2 2 1 - 1 18 23%

    Understanding domain familiarizes with the meaning and to

    understand conceptually, interpret, compare, contrast information.

    The action verbs used in Understanding domain are:-

    Explain

    Distinguish

    Differentiate

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    S.no Typology of

    questions

    Very

    Short

    Answer

    (1 mark)

    Short

    Ans I

    (3mark)

    Short

    Ans - II

    (4 mark)

    Long

    Answer

    (5mark)

    Essay

    type

    (6mark)

    Total

    Mark

    %

    weightage

    3. Applicat -

    ion

    2 1 1 1 1 20 25%

    4. High

    order

    thinkingskills

    2 1 2 - 1 19 24%

    Application domainis concerned with the use of abstract information

    in concrete situation, to apply knowledge to new situations, use given

    content to interpret a situation, provide an example or solve aproblem.

    Hots domain Analysis & synthesis classify, compare, contrast or

    differentiate between different pieces of information & organize

    unique pieces of information from variety of sources.

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    S.no Typology of

    questions

    Very

    Short

    Answer

    (1 mark)

    Short

    Ans I

    (3mark)

    Short

    Ans - II

    (4 mark)

    Long

    Answer

    (5mark)

    Essay

    type

    (6mark)

    Total

    Mark

    %

    weight

    age

    5. Evaluation

    and multi

    disciplinary

    - - 1

    (value

    based)

    1 - 09 11%

    TOTAL - 2

    Projects

    (10 marks

    each) 20

    8*1=

    8

    5*3 =

    15

    6*4 =

    24

    3*5 =

    15

    3*6 =

    18

    80 (25)

    Project

    (20)

    100%

    Estimatedtime

    (in mins)

    8 20 50 37 50 165+15 minfor revision

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    APPLICATION BASED / HOTS / VALUE BASED

    QUESTIONS

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    Nikita & Salman completed their MBA & started working

    in a Multi national company at the same level. Both are

    happy with their employer. Salman had the habit of

    backbiting & wrong reporting about his colleagues toimpress his boss. All the employees in the organization

    knew about it. At the time of performance appraisal the

    performance of Nikita was judged better than Salman.

    Even then their boss, Mohammad Sharif decided topromote Salman stating that being a female Nikita will

    not be able to handle the complications of a higher post.

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    Q1- Identify & explain the principle of management which

    was not followed by this Multinational company (HOTS)

    Ans- Principle of Equity. It implies that similar treatment is

    assured to employees in similar positions. There should

    not be any discrimination on the basis of gender,religion etc.

    OR

    Q- Identify & explain the Fayolsprinciple of managementwhich was not followed by this Multinational company

    (Application based)

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    Value Based Question

    Q- Identify the values which are being ignored in the

    above situation.

    Ans- Gender Equality

    Inequality of rights for same work

    Good human behaviour- Salman had the habit of

    backbiting

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    Q.1 Identify and explain limitation of planning discussed

    in the above paragraph(APPLICATION BASED)OR

    Q.1 Identify and explain the limitation of Sigma Ltd.

    discussed in the above para which is related to one of the

    functions of management (HOTS)

    Ans.Planning may not work in a dynamic environment.

    The various forces of business like social, economic,

    political, technological and legal keep on changing andorganizations have to adapt themselves to such changes

    as create obstacles in the way of effective planning.

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    With an aim to compete with its competitors,Sigma Ltd. made its annual plan for ensuing year

    on the assumption that the sales of its products

    will rise in near future. Sigma Ltd. manufactures

    1000 pens in a week with the help of existing

    machine. But due to changes in technology a new

    machine with low cost and more production was

    launched in the market and the competitorscaptured the market. Due to this Sigma Ltd. could

    not achieve the objectives.

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    Dual Ltd. a leading manufacturer of iron & steel decidedto open up a branch in remote area in jharkhand so that

    unemployed youth from rural areas could get same

    opportunities as those in urban areas. This innovative

    step has raised the standard of living of people in ruralareas .All children in these families are getting good

    education & these families are also actively contributing

    in the nation building through dedicated work.

    (a) Identify the objective of management highlighted in theabove case.

    (b) Identify & explain the principle of management

    highlighted in the given case.

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    Chapters involved- Nature & significance of management

    - Principles of managementAnsa) social objectives

    Providing basic amenities like schools , hospitals etc.

    Generating employment opportunities to disadvantagedsection of society.

    b) Principle of equity equal opportunities are

    available for everyone to rise.Unemployed youth from rural areas could get same

    opportunities as those in urban areas.

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    Question-

    Sethi industries are facing lot of opposition due to lesspayment of salaries to women workers as compared to

    men workers for equal work.

    (a) One of the objective of management is not followedhere. Name it

    (b) Which dimension of business environment is violated

    here?

    (c) Identify the principle of management not followed

    here.

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    Personal objectives- Management should satisfydiverse needs of employees such as competitive

    salary & perks.

    Legal Environment as non compliance of laws of landby paying less salary to female workers.

    Principle of equity is violated here.

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    Question-

    The production manager of a company assigned a targetof production of 1,000 T.V sets to 10 workers. They

    decided to manufacture 100 sets each mutually. Among

    them one worker fell sick. Other workers refused to

    share his work among themselves & concentrated ontheir individual target of production only. As a result the

    target of 1000 T.V sets could not be achieved.

    (a) Which characteristic of management is violated in theabove paragraph?

    (b) Name & explain the principle of Fayol violated here.

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    Answer-

    Characteristic Management is a group activity is

    violated here. An organisation is a group of different

    individuals who work together to achieve goals of an

    organisation.

    Subordination of individual interest to personal

    interest- The interest of the organisation as a whole

    must be given priority over the interest of theindividual employees.

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    Question-

    Prakhar, a CEO of a company recommends uses

    environment friendly methods in the manufacturing

    process of a company to overcome negative impact of

    political interference. He wanted to differentiate

    between efficient & inefficient workers.(a) At what level of management Prakhar is working?

    (b) Which technique of taylor differentiate between

    efficient worker & inefficient worker?(c) Which dimension of environment prakhar wanted to

    avoid by using environment friendly methods of

    production?

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    Answer-

    Top Level of management

    Differential piece wage system- It is a technique

    which differentiates between efficient worker &

    inefficient worker. It rewards the efficient workers &

    motivates the less efficient workers to improve their

    efficiency.

    Political environment- to overcome negative impactof political interference.

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    Exercise Question-

    Indians mostly being vegetarian as per the studies of

    KFC so it planned to introduce vegetarian rice meals

    in the menu.

    (a) Which characteristic of management is highlighted

    here in the given statement?

    (b) Name & explain the dimension of business

    environment which is responsible for this step of

    KFC.

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    Answer

    Management is a dynamic function: as it adapts

    itself to the changing environment. In order to be

    successful Management must change itself to the

    needs of the environment.

    Social environment- It includes the social forces like

    customs & traditions, Social trends, Societys

    expectations from business etc.

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    Question-

    Geet, Vicky & Purab are good friends. They are thinking to

    manufacture papers. They mutually decided that thismanufacturing unit to be set up in a rural area of bihar

    where people have very few job opportunities & labour is

    available at very low rates. They also decided not to sell

    goods on credit.(a) One of the function is highlighted in the given question.

    Name it by quoting the line from the question.

    (b) Name the type of plan highlighted in the question byquoting the line from the question.

    (c) Which type of organisation structure would you

    recommend for manufacturing unit? State any two

    reasons.

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    1. Planning function is highlighted in the givenquestion- They are thinking to manufacture papers.

    They mutually decided that this manufacturing unit

    will be set up in a rural area.

    2. Policy- They also decided not to sell goods on credit.

    3. Functional organisation structure-

    a) Functional specialisation.b) Minimises cost.

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    Ms Mamta is promoted to the post of Principal. Ruchika

    and Amit are business studies teachers as well as goodfriends. One day at lunch they were discussing about the

    behavior of the newly appointed principal. The principal

    sets the targets for the subject teachers without

    discussing it with them. She firmly tells them that if the

    task is not completed within given time period then strict

    action will be taken against them. On the next day, one of

    the teachers explains some problems to the Principal but

    the Principal does not grasp the message due to some

    reasons. At the end of the given time period, the

    Principal has seen that few teachers could not complete

    their task.

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    Name the source of recruitment which is used by

    schools management to fill the post of Principal by

    quoting the line from the question.(b) Identify the type of communication used by Ruchika

    & Amit in the above question.

    (c) Which style of Leadership is followed by Ms. Mamta?(d) Name the type of communication barrier highlighted

    in this question.

    (e) Name the function of management & identify thestep in the process of this function which helped in

    finding out that the actual performance of few teachers

    is less than the planned performance.

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    a) Internal source of recruitment.

    Ms. Mamta is promoted to the post of Principal.b) Informal communication.

    c) Autocratic style of leadership-in which leader gives

    orders & insists that they are obeyed. He

    determines the policies for the groups without

    consulting them.

    d) Personal barrier of communication- If a superior

    does not have confidence on the capability of thesubordinate.

    e) Controlling function of management.

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    In an organization Leaders consult subordinates &

    encourage them to participate in decision makingprocess in management meetings. But sometimesmessage is not transmitted in the languageunderstandable to the employees. Sometimes certaindeviations are being recorded by the organization, but nocorrective action is being taken by the organization.

    What is the style of leadership followed in theorganisation?

    What type of communication barrier existed in theorganization?

    Why no corrective action was taken by the companydespite of repeated reminders?

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    THANKS REGARDS