mc lecture 27
DESCRIPTION
TRANSCRIPT
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Professional Email
Marie-Claude (MC)ALES 204
November 18th 2011
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Today’s class
• Being professional
• Writing professional emails
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Professionalism
“the conduct, aims, or qualities that characterize or mark a profession or a professional person.”
(www.merriam-webster.com )
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Flickr.com by Gemellus Tertius; jeannejoeperrone.blogspot.com
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Professionalism
www.treehugger.com;how-to-know.info
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Professionalism&
Culture
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Professionalism
http://johnchidleyhill.com; http://kyleshewfeltgymfest.com
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Professionalism
AttitudePolite
PolishedRespectfulCourteous
Poise
Work EthicCompleteConcisePolished
RespectfulPride
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Professionalism and Culture
http://haitiancreoletranslation.com
Polite form of “you” = Vous
Writing is formal
Writing is indirect
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Professionalism and Culture
Je vous prie d'accepter, Madame, Monsieur, mes salutations les plus cordiales.
Translation: I beg you to accept Miss, Mrs, my most cordial salutations.
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Professionalism and Culture
Veuillez agréer, Monsieur, mes salutation les plus distinguées.
Translation: Mrs, please accept my most distinguished salutation.
Veuillez croire, Madame, Monsieur à l'expression de mes sentiments distingués. Translation: Miss, please believe in the expression of my distinguished feelings.
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Professional Email
1. Email address
2. Email’s subject
3. Email’s attachments
4. Addressing the recipient
http://www.empire-elements.co.uk
5. Email’s content
6. Your signature
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1. Your email address• Personal vs. Professional
• Representative of my interests/[email protected]
http://www.michaelhartzell.com
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Avoid [email protected]
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Avoid [email protected]
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2. Subject
Always fill in the subject line
Don’t: “Important”“Deadline”
Do: “ ALES 204 syllabus updates”“My application for TA position”
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3. Attachments
Attachments? No No!
Enquire the recipient first
Scan for viruses
http://computerworm.net
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4. Addressing the recipient
• Use his/her name
• Don’t send to general person
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Examples 1
The Queen of England
Don’t: “Hey Liz!”“Yo!”
Do: “Your majesty”
http://www.librarising.com
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Example 2
Your professor:
“Dear Professor Laccetti,”
“Dear Dr. Laccetti ,”
http://www.librarising.com
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Examples 3
Your TA:
“Your majesty,”
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5. Content
Valuable time of your recipient
Be: ShortPreciseConcise
Main point in the opening sentence
http://www-times.com
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Example 1
http://www-times.com
http://chronicle.com/blogs/
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Example 2
http://www-times.com
http://chronicle.com/blogs/
[No salutation]
i have two pieces of bad news:
1. i won't be here friday. i have to go home this weekend for my school's homecoming. sorry!! i'm leaving Thursday afternoon.
2. how tragic would it be if i couldn't go to the thing on march 1st? :/ i totally forgot about this b/c i don't have it written down in my planner, but i'm supposed to be going camping that weekend. if you need me to stay that's totally fine. and i still might stay anyway.
i am so sorry. i hope this email didn't depress you too much... :) have a wonderful night
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6. Closing line
Closing line “Sincerely”“With regards”
Email signature (short)Your nameYour website (if you have any)
Don’t need detailed information
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Example 1
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Example 2
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Email Language
GrammarEditSpell check
No emoicon ;)
No short formsLOLPLZ
http://thecustomizewindows.com
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Email: tone
Ask a second opinion
Avoid sarcasm
Be polite in all time!
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Take home message
Be professional!
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Dear ALES 204 students,I beg you to accept, my most cordial
salutations
;)