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TRANSCRIPT
5/13/2016
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Good Morning
Manufacturers Alliance
Welcome
Kirby Sneen, Vice President
Manufacturers Alliance
Please silence your phones
A copy of today’s slides will be available
after the event
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Host
Sponsor
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Managed IT solutions that let you focus on your Business
“Leaders adopt technology in smarter ways, getting more bang for their buck.”
Technology leaders say IT is important to their business’s future
41%
61%
90%
Technology leaders rely on technology to lower costs
SMBs view consolidating IT infrastructure as a high
priority
Make sure your technology works as hard as you do.
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Thank you members
Member Companies may send up to five employees to Educational Seminars and Webinars at no cost.
3M Fall Protection Artistic FinishesBosch Automotive Solutions Cummins Power GenerationData Sciences International Gemini IncorporatedGraco, Inc Innovize SolutionsMiller Manufacturing MnTAPSign-Zone SpectralyticsTalon Innovations Travel Tags, Inc.Turck, Inc. Viridian Green Laser
Moderator
Cynthia BennettStrategy and Brand Management
Focus Works
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ProMed Molded Products
Jason Nelson
New Product Development Manager
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Who We Are
ProMed specializes in the molding of small, silicone and plastic components and assemblies for the medical industry.
Over 95% of the components we produce have a medical application and 90% of those are implantable.
• Founded in 1989
• 180 employees
• ISO 13485‐2003 certified
ProMed Pharma
• Combination Components (Drug Eluting Components and Sub‐assemblies)
• ISO 14644‐1 certified /FDA registered facility
For more information please visit our website at www.promedmolding.com
Our Facilities
–ProMed Molded Products15600 Medina Road
Plymouth, MN 55447
– ProMed Pharma15600 Medina Road,
Plymouth, MN 55447
– ProMed Caribe7, Carr 696
Dorado, PR 00646-33906
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Recognition
Manufacturer of the Year 2015
Minnesota Culture award for 2014 Employers Association
Best Supplier of Mechanical Parts 2015 Top 5 CRM company
Forward Thinking, Product Planning
• Lessons learned
• How to ensure success with New Products
• How we do with New Products (measures of success)
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Lessons learned, New Products Won
What we did in the past…
Accepted customer specifications and requirements as we received them
Identified requirements that cannot be met during development
Go back to your customer and asked for specification changes
‐ Difficult to get once we have accepted the project
‐ Unhappy customer
Modify or re‐build tooling and restarted development
‐ Additional cost
‐ Longer lead time
‐ Late delivery
‐ Over budget
‐ Unhappy customer
Lessons learned New Products Won
What we do today• During the quoting process we point out if there are concerns and note that if won,
our NPD team will work with them on design for manufacturability
• “Scrub” all customer requirements and work with our customer to align specifications with our capabilities
• If specifications cannot be changed we offer options
Outcome• On time delivery
• Project within budget
• Happy customer
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How to ensure success with New Products
Three key rules for success
1. Know your companies capabilities and know the capabilities of the materials you work with.
2. Understand the specifications and requirements of any new project before starting development.
3. Align the specifications and requirements with capabilities before starting development.
People/Team/Culture
• Right people with the right skillsets in the right places
• Culture that promotes trust, ownership and innovation
‐ Positive Environment
‐ Support for making progress
‐ Clear goals and vision
‐ Micromanage
‐ Punish failure
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Measure and Improve
• Measures‐ Know what's important to your organization and measure performance
‐ Make sure your measures mean something
‐ Make sure your measurement data is real
• Continuous improvement
‐ Have a continuous improvement plan
Systems/Technology
• System/Process
‐ Have structured systems and processes in place that everyone follows
• Technology‐ Keep up with technology in your industry
‐ Lead in technology
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How we do with New Products
NPD three year average results
• Customer Satisfaction = 9.1 out of 10
• On time delivery = 97%
• Lot acceptance rate = 99%
• First year performance in production = 100%
For more information please visit our website at www.promedmolding.com
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MTS Systems Corporation
Andrea McMartin
Global Product Manager
Forward Thinking Product Planning:Tailoring your NPD Process to Meet Your Needs
Presented by Andrea McMartinGlobal Product Manager
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m
Andrea McMartin/ May, 12th, 2016 / Page 25
A little about MTS Systems Corporation…..
» Leading global supplier of high-performance test systems and position measurement sensors
» Test and Sensors businesses help researchers, engineers and manufacturers improve their products
» $563M revenue (fiscal year 2015)» 50 years strong
Mission To be the innovation leader in creating test and measurement solutions to enable our customers’ success
Vision Through innovation, create value to drive growth
17%
83%
REVENUE BY BUSINESS
Sensors
Test
m
Andrea McMartin/ May, 12th, 2016 / Page 26
Materials Testing w/in the “Test” Division
MTS covers the spectrum of material testing needs with a broad array of product and service offerings for researchers in the • Ground Vehicle• Aerospace• Oil & Gas• Biomaterial industries.
APPLICATIONS – Characterization of material properties and behavior across a broad range of environments and loading conditions in support of materials research and development for product design
Over 40 years of advanced solutions for industry-leading customers
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m
Andrea McMartin/ May, 12th, 2016 / Page 27
» “Dynamic Materials Accessories” = Products that hold, heat, and measure specimens as they are pushed, pulled, and twisted over and over
My product portfolio
Extensometers
Grips & FixturesLoad Cells
Furnaces & Chambers
Low VolumeLots of SKUs
High Variety
m
Andrea McMartin/ May, 12th, 2016 / Page 28
Back to the topic! – What is a product roadmap?
2016 2017 2018 2019 2020
Develop New ProductDevelop New Product
Launch New ProductLaunch New Product
Obsolete Old Product
Obsolete Old Product
Develop New ProductDevelop New Product
Launch New ProductLaunch New Product
Let’s talk about 3 ways discipline and innovation can work together
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m
Andrea McMartin/ May, 12th, 2016 / Page 29
Typical Stage Gage Process
Additional Reading: Winning at New Products: Creating Value Through Innovation By: Robert G Cooper.ISBN-13: 978-0465025787
m
Andrea McMartin/ May, 12th, 2016 / Page 30
Three approaches for new products
1) Traditional Product
2) Bought & Resold Product
3) Highly Customized Product
Eff
ort
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m
Andrea McMartin/ May, 12th, 2016 / Page 31
• Your core competency• Your intellectual property• Often conceptualized, designed, and built in house
Traditional Product
• Adjacent product – supports your core• Faster time to market• Low ROI to develop in house
Bought & Resold Product
• Leading edge technology• Large, high value products• Low ROI to standardize
Highly Customized Product
Selecting the best approach
m
Andrea McMartin/ May, 12th, 2016 / Page 32
» Product: Press that forms the “pucks” that metallurgists use to encapsulate cross section specimens
» Volume: 100s per year» Price: <$20,000» Positioning: Fastest product on the
market
Traditional Product: Mounting Press*
Eff
ort
*Not an MTS product. I managed this product while working for Buehler, an ITW Company.
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m
Andrea McMartin/ May, 12th, 2016 / Page 33
» Stage 1: Opportunity Assessment
» Stage 2: Concept Development
» Stage 3: Product Design, Verification
» Stage 4: Production Readiness
» Stage 5: Market & Production Launch
» Stage 6: Maintenance & Continuation
Traditional Product: Typical ProcessE
ffor
t
Execution of every stage is important!
m
Andrea McMartin/ May, 12th, 2016 / Page 34
Bought & Resold Product: Video Extensometer
» Product: Video technology that measures strain
» Volume: <100 per year» Price: $20,000 to $65,000» Positioning: Works when traditional
methods don’t
Eff
ort
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m
Andrea McMartin/ May, 12th, 2016 / Page 35
» Stage 1: Make/Buy decision.» Stage 2: Bulk of work done by supplier. » Stage 3: Still need to verify product quality.» Stage 4: Establish routing & workflows in plant.» Stage 5:
– Training, training, training.– Promotions & Marketing Collateral
» Stage 6: Same level of effort as “traditional products.”
Bought & Resold Product: Modified ProcessE
ffor
t
Shifts risk onto supplier, but you have less control over the product.
m
Andrea McMartin/ May, 12th, 2016 / Page 36
Highly Customized Product: High Temperature Testing System
» Product: Grips & Furnace that enable routine testing at really high temperatures
» Volume: <10 per year» Price: ~$60-$100,000» Positioning: Reduces variability in
experimental results when testing at the most challenging temperatures
Eff
ort
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m
Andrea McMartin/ May, 12th, 2016 / Page 37
» Stage 1&2: Work closely with a few key accounts» Stage 3:
– Many technical hurdles to overcome– Life cycle testing done at customer site– Every project is different!
» Stage 4: – Follows standard custom project workflows within MTS
» Stage 5:– Targeted key account selling to a handful of customers– In progress…
Highly Custom Product: Modified ProcessE
ffor
t
Minimize financial risk by shifting NPD investment into customer projects.
m
Andrea McMartin/ May, 12th, 2016 / Page 38
Traditional ProductBought & Resold Product
Highly Customized Product
Eff
ort
The End….
Flexible NPD processes enable flexible product roadmaps.
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Brief Break
Take 8 minutes and
meet someone new
Skyline Exhibits
Pierre Menard
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FORWARD THINKING PRODUCT PLANNINGSkyline Exhibits
J. Pierre Menard
Who is Skyline?
• Exhibits & Events
• Portables & Custom Modular
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What is Innovation?
“I know it when “I know it when I see it”
Nothing Really New
• Team
• Disciplined
• Dynamic
• Strategic
• Tactical
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Agenda
• Product Development Cycle:
–Aligned with the Sales Cycle
–Aligned with Downstream Processes
–Diversified Investment
–Aligned with Product Life-cycle
–Transparency
Aligned with the Sales Cycle
• Sales Cycle–Spring Season, Fall Season
–Design, Quote, Win, Build, Ship
Spring Summer Fall WinterWinter Spring Summer Fall Winter
Quo
teW
inB
uild
Shi
p
Des
ign
Quo
teW
inB
uild
Shi
p
Des
ign
Annual Sales Meeting:Prototypes
Product Launch
Quo
teW
inB
uild
Shi
p
Des
ign
Quo
teW
inB
uild
Shi
p
Des
ign
Design Guidelines and Pricing
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Aligned with Downstream Processes
• Downstream Processes–Sales
–Designers
–Manufacturing Engineering
–Production
–Customer Service
• Where Is Your Bottleneck?
Sales Launch Alignment
ScheduleResources
Scope
When 1 changes, negotiate the other 2.
Schedule Determines Scope
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Skyline® Marketing / RD&I Kanter Innovation Pyramid
Not All Projects are Equal
Innovation Pyramid
Diversified Investment
2016 2017 2018 2019 2020
Innovation Timeline – 5 Year
Plan (5.2015)
Innovation 3
Innovation 1
Innovation 2
Innovation A
Innovation SInnovation C
Innovation C2
Innovation T2Innova
Innovation (+1)
Q1
Q2
Q3
Q4&1
Q2
Q3
Q4
Q1
Q2
Q3
Q4
Q1
Q2
Q3
Q4
Q1
Q2
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Innovation Invincibility
• Personal Story–Post 2 success launches, with another in the works.
–Identified gaps, and market demands.•Product1 required new resource.
•Product2 required new distribution network.
•Product3 new technology for Skyline.
Aligned with Product Life-Cycle
Sal
es
Time
Product Life-CycleIntroduction Growth Maturity Decline
Product Extension
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Aligned with Product Life-Cycle
Sal
es
Time
Market Segment 1
Market Segment 2
Product Extension
New Product
Product Extension
Skyline CPR
Transparency
No Plans to Work On Up Next Active Projects Completed
Projects
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A2
Tisch (Modular Tables)
• Extended 2nd Pilot Run to be completed October 1– Driving for the incorrect quantities and revisions of parts to complete the
pilot run.
– Validate Primewood manufacturing wood panels at correct revision and tolerances.
– Validate some small revisions to accessories.
• Maintain launch date by purchasing long lead-time parts– Issued PO for extrusions at Alexandria to reserve manufacturing slot. (40k /
600 tables / no risk.)
– Issued PO’s for long lead time China parts (up to 10k / 0 risk)
• Validation Gate: Moved to 10/5. – We will not be able to support Show Room samples out before launch.
– We will not be able to support Alpha Testers unless they what to use our pilot run parts.
• Designers are currently tuning in designs with Tablox in them.
• Launch date 11/30/2015
• Estimated: 5100 out of 5400 hours
In Review
• Team with Disciplined, Dynamic Process, Strategically & Tactically
• Aligned with the Sales Cycle
• Aligned with Downstream Processes
• Diversified Investment
• Aligned with Product Life-cycle
• Transparency
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Q & A
MTS Systems Corp.Andrea McMartin
ProMed Molded ProductsJason Nelson
Skyline ExhibitsPierre Menard
Focus WorksCynthia Bennett
How did we do?
Please fill out your feedback sheet for today’s seminar.
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Seminars & WebinarsLessons Learned From Merging Cultures
June 9 at Dunwoody in Minneapolis
Webinar: Selecting the Best Value SuppliersJune 17 Online or Live at Manufacturers Alliance in Golden Valley
Coaching for Daily ImprovementJuly 26 at Starkey Hearing Technologies in Eden Prairie
Flyers on the back table!
WorkshopsLean Assessments and Gemba Walks
May 24
Sales Inventory and Operations PlanningMay 25
Accountability Systems through Tier ManagementJune 7
Failure Mode Effects Analysis and Design for Manufacturability (FMEA and DFM)
June 9
Design of Experiments (DOE)July 20
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Certifications
Lean Practitioner Certification‐ Starts May 11
Supervision Fundamentals Certification‐ Starts May 19
Six Sigma Green Belt Certification‐ Starts October 5
Lean Leader Certification‐ Starts October 13
Flyers on the back table!
Ensure your company’s wages are in‐line with the local market.
207 MN Manufacturing participants in 2016Pay data on over 180 positions
Available to purchase now
2016 Wage Survey
Flyer on the back table!
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See you soon!
ManufacturersAlliance