Maximo at BAA: Past, Present & FutureRachel Dunn, James Wright, Paul Burcombe6 April 2011

Contents

•Past– History of Maximo at BAA

•Present–A recent project called AssetNet

•Future–Future of Asset Management at BAA

Who are BAA?

•UK Airport Operator– Privatised in 1987– Bought by Ferrovial in 2006

•6 Airports– 3 in England– 3 in Scotland– Also owned London Gatwick until Dec 2009

•London Heathrow– 4 Terminals (5 until November 2009)– 2 Runways

Maximo at BAA - History

•First implemented Maximo in the mid 90s

•Originally separate implementations at each airport

•Consolidated into one instance of Maximo v4

•Upgraded to v5 in September 2006

•Terminal 5 opened in March 2008

•Divestment of Gatwick Airport in May 2010

Maximo at BAA - Today

•Version 5.2

•6 customisations

•Configuration using DVL and workflow

• Interface to Oracle Financials using MEA

•Over 2500 users across 6 airports and Business Support Centre

•Over 100 Customised Actuate Reports

• iMaintain for Planning

What We Use Maximo For

•Asset Register

•Planned Maintenance

•Corrective Maintenance

•Work Management

•Contractor Management

• Inventory Control & Purchasing

Asset Integration of New Airport Developments

•Terminal 5–Opened March 2008–Over 200k assets loaded into Maximo–Asset Integration Management (AIM)–Generic Data Loader

Asset NetJames Wright – Asset Information Manager6th April 2011

Present – Asset Net

1. Heathrow Airport 2020 Vision

2. The Problems

3. The Identified Root Causes

4. The Solution

5. Asset Net

Heathrow Airport 2008

Heathrow Airport: THE 2020 Vision

The Problems

•26% of projects in 2009 failed to integrate information +2 months after completion (74% represented 26,000 assets)

•We don’t have a single ‘data capture tool’ we supply to our projects (we have 3) none of which are supported directly by BAA IT

•By mid 2013 we expect 200,000 new assets will need integrating into Maximo

Root Causes

Lack of visibility of project asset information

Poor quality, inconsistent structure and reworking of information detail

High volume batch release of project information as projects complete

No single source of A.R.N generation

Increased processing time when using excel sheets

The Solution

c200,000

Asset Net

Info Quality -YES

Info On time -YES

Info Cost Effective - YES

NetAsset Net BAA Capital Engineering’s IT Solution that will improve :

‘Integrating Assets into the Operation’

FTP Files

Generic Dataloader in Maximo

Log Files

Future of Asset ManagementPaul Burcombe – Asset Management Lead Practitioner6th April 2011

Our strategyWe have eight ‘strategic intents’ which enable us to achieve our vision to ‘Become the UK’s connection to the world and Europe’s hub of choice by making every journey better’. Transform the

airport

Run ourairport

responsibly, safely & securely

Succeedthrough

airline success

Win support for our airport

vision

Deliver the business plan

MakeHeathrow

the preferredchoice for

passengers

Become the UK’s connection to the world and Europe’s hub of

choice by making every journey better

Improve airport operationsevery day

Focus people & teams on service &

results

Sim

plify

& c

larif

yai

rpor

t pro

cess

es

Mai

ntai

n th

e pa

ssen

ger

& a

irlin

e en

viro

nmen

t

Con

tinuo

usly

impr

ove

proc

ess

perf

orm

ance

Wor

k w

ith a

irpor

t

Stak

ehol

ders

to im

prov

e

our a

irpor

t

‘Jus

t do’

ass

et s

tew

ards

hip

Have simple people processes

(& hold managers accountable

for them)

Improve employee relations

Communicate clearly to

our staff what is

important

Create a resu

lts

focuse

d organisatio

n

Work towards obtaining

permission to grow

Ensure a masterplan& affordable CIP is in placeDeliver the right airportdevelopment on timeObtain the right solutions

from suppliers

Integrate assets

into the operationReduce airport im

pact

on climate change

Operate safely

Deliver the required

security standard

Optim

ise localeconom

ic benefits

Deliver the required

environmental m

anagement

standard

Limit airport im

pact

on the local environment

Supp

ort a

irlin

e

oper

atio

ns o

n th

e da

yC

onst

ruct

ivel

y m

anag

e

airli

ne n

eeds

Wor

k w

ith a

irlin

es to

del

iver

an o

ptim

al n

etw

ork

Active

ly lis

ten & be

responsiv

e to w

hat our

custo

mers have

to sa

y

Communicate regularly

with our key stakeholders

Be clear about our

strategic messages

Deliver capital expenditureon time & budget

Deliver efficient &affordable operatingexpenditure

Optimise regulatory position

Grow non-aeronautical

income

Grow aeronautical income

Deliver the basic

purpose of travelIm

prove the

passenger experience

Improve surface

access to the airport

Develop new

passenger

products for competitive

advantage

Using asset management to deliver our business objectives

Broad &DiversePortfolio

TerminalBuildings

Using asset management to deliver our business objectives

Broad &DiversePortfolio

SpecialistBuildings

Using asset management to deliver our business objectives

Broad &DiversePortfolio

Airfieldequipment

Using asset management to deliver our business objectives

Broad &DiversePortfolio

Peoplemovers

Using asset management to deliver our business objectives

Broad &DiversePortfolio

AirfieldPavements& lighting

Using asset management to deliver our business objectives

•PAS 55-1:2008

•Specification for the optimized management of physical assets

Using asset management to deliver our business objectives

Business Objectives

Asset Management Strategy

Asset Management Policy

Asset Management Objectives

Asset Management Plans

LineOf

sight

EAM solution

•To enable delivery we need an Enterprise Asset Management solution that will support our Strategy

•Working with our parent company Ferrovial to develop competency and strategy to ensure that our organisation, processes, data and tools optimise our approach to Asset Management to deliver our business objective

• Integration of all systems related to asset information: GIS, document management, building management systems

• IT is not necessarily the answer to Asset Management, but may be part of the solution

Any questions?