maximize your e-learning strategy
DESCRIPTION
My manager and I presented this at CUBIC (Corporate University Best-in-class Conference) 2006 held in Scottsdale Arizona.TRANSCRIPT
Maximize your e-Learning StrategyBeverly Johnson
Director of Learning and Employee Performance
Ani MukerjiNational e-Learning Manager
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Our Charge is to Facilitate Learning…
Who the Heck are You?
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• CLODirector of Learning and Developmente-Learning Manager
• Have a functioning, evolving e-Learning strategy• Ate breakfast today• Want to initiate or further develop your e-Learning strategy
Who the Heck are You?
5
Why the Heck are we here??
• Maximize măk'sə-mīz'– Increase TO the greatest quantity or value attainable
– To make the most of
• Strategy străt'ə-jē – A careful plan, stratagem or method
– An adaptation that serves an important function in achieving success
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Why Strategize?
• Learner Expectations• Varied Learner Experience• Competitive Business Edge• Directly Support Corporate Strategies
• Demonstrate Business Value
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e-Learning Strategy Goals
• Easy access to remote employees or customers
• Motivate reluctant and hard-to-reach learners• Provide an engaging learning experience for
young and old• Play to the strengths and interests of
individuals• Encourage Partnership and Collaboration
Tools
•LMS•Course Authoring Software•Development Tools•Synchronous Learning Tool•Corporate Learning
Website•Online Survey Tool
Tools
Plan it.
Track & Measure it.
Weave it.
Blend it.
Plan it.
•Start small with a strong business partner
•Custom vs. Outsource•Know your audience•Think beyond “courses”•Bang for the Buck•Make it fun!
Plan it.
Track & Measure it.
Track & Measure it.•LMS
Free, Open Source, Hosted
•Enrollment & Completions •Assessments are Essential•Focus higher level
evaluations on key business initiatives
Track & Measure it.•Anecdotal ROI•Business Value &
Performance Improvement •Traditional ROI Analysis
96.1% *16463Unit 3
94.1% *10163Unit 2
80.1% *95480Unit 1
Reduction in Overdue Files
Total Overdue Files (2/20/05
– 4/20/05)
Overdue Files After Training
Total Overdue files (11/20/04 – 12/20/05
Overdue files prior to Training
Business Value
[value of each additional file received on time] X (multiplied by)
number of additional files received on time= (equals)
Increased Revenue
Business Value Closed files to Warehouse
Weave it.
Weave it.•Stay “in tune” with all
corporate plans and strategies
•Major element of Organizational Change Management
•No elaborate Needs Assessment required!
Blend it.
Blend it.• Is there any other way?•E-Initiatives must not exist
in a silo •Use “e” for pre-work &
follow-up
SalesPoint•Candidate Selection•Structured Mortgage
Content Training•Branch Experience•Tactical Sales Training•Field Assignment•Continuous Learning and
Performance Improvement
Plan it.
Track & Measure it.
Weave it.
Blend it.
