martin davies, director of training bifm training bifm scotland fm conference: "fm - our...
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Martin Davies, Director of Training
BIFM Training
BIFM Scotland FM Conference:
"FM - Our Dynamic Future"
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The Benefits of Training:Giving you the Competitive Edge
Martin Davies, Director of Training
BIFM Training
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The Benefits of Training
• Enhancing performance at work• Developing knowledge and skills• Raising professional standards and credibility• Continuing professional development• Life-long learning• Nationally recognised qualifications
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The Benefits of Training
• But is training effective?• FM is a practical discipline• Theory as opposed to practice?• Some feedback…
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Enhancing performance at work
• ‘lots to take away’• ‘my work will definitely
benefit from me attending
this course’• ‘ideas as to what further
processes I can put in
place at my work’• ‘lots to apply in the workplace’
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Enhancing performance at work
How do we know if training translates into tangible benefits
…to the individual?
…to the organisation?
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Evaluation – Kirkpatrick measures four levels:
• Reaction of student - what they thought and felt about the training
• Learning - the resulting increase in knowledge, capability • Behaviour - extent of behaviour and capability improvement and implementation/application • Results - the effects on the business or environment resulting from the trainee's performance• A fifth? Return on Investment (ROI)
Enhancing performance at work
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Enhancing performance at work
• Training – the means to an end:• More effective individual• More effective at work • More effective workplace• Save time, money, effort• Succession planning• Organisational development• Personal development• Curriculum vitae
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Enhancing performance at work
For
Individuals
For
Teams
For
Organisations
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Developing knowledge and skills
How do you select the right training?• Competences: Knowledge, skills, attitude: “know how”• BIFM Competences• Organisation’s own competences• National occupational standards• Legislation, compliance• Understanding and application - value
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Raising professional standards and credibility• Monday morning phone calls• Recognition, appreciation?• The individual• The profession• The industry• Perception of FM?• Has changed, is evolving
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Continuing professional development
• Why CPD?• CPD can be:BIFM regional eventsSpecial interest groupsFM magazines, booksThe internetSocial media: Facebook, Linked In, TwitterGood practice guides
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Continuing professional development
E-learning, on-line learningFace to faceIn-house trainingTraining coursesBlended learningCoaching, MentoringConferences, networkingCPD log: on BIFM website
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Nationally recognised qualifications
• Revolution in FM qualifications• Training that is assessed, setting standards• Unitary: flexible, the right level, now, the future• From entry qualifications to an MSc• Wide range of tuition providers• Wide range of types of qualification• Under ‘career development’ at:
www.bifm.org.uk
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Life-long learning
• New to FM – ‘Jack of all trades, master of none’?
• An ‘expert’ FM?
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Life-long learning
CIEHThe Facilities
Manager,The BIFM
CIPS
CIOB
RICS
RIBACIBSE
ICE
IEE
IOSH
many others…
ACCA
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Life-long learning
• Never too old to learn• Never stop learning
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Thank you!
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Any questions?