marketing plan for the holidays

46
Rock Your Holidays With A Great Promotion Give yourself the gift of new customers

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Page 1: Marketing Plan For The Holidays

Rock Your Holidays With A Great Promotion Give yourself the gift of new customers

Page 2: Marketing Plan For The Holidays

BE A MARKETER All it takes is Constant Contact®

#BeaMarketer

Page 3: Marketing Plan For The Holidays

3

4.1% Holiday

spending 13.9%

Source: Retail TouchPoints Source: eMarketer

Are you ready?

to increase by...

Online holiday sales

to increase by...

Page 4: Marketing Plan For The Holidays

Seize the moment!

Source: National Retail Federation

20%- 40% of yearly sales

NOV DEC JAN

Page 5: Marketing Plan For The Holidays

Agenda

5

1. Have a plan

2. What’s your offer?

3. Set up a campaign

4.Next steps

Page 6: Marketing Plan For The Holidays

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Where are you today?

Page 7: Marketing Plan For The Holidays

Agenda

7

1. Have a plan

2. What’s your offer?

3. Set up a campaign

4.Next steps

1. Have a plan

Page 8: Marketing Plan For The Holidays

Know your marketing goal.

1. Have a plan

8

Drive repeat business/loyalty

Reach new customers

Motivate donors & advocates

Increase membership/ subscriptions

Page 9: Marketing Plan For The Holidays

How will you engage with customers?

9

Gift with purchase

Coupon / discount

Free shipping

Deals

Gift cards

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1. Have a plan

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New!

Regular customers or donors

VIPs

Segmentation... know what they want.

11

1. Have a plan

Seasonal customers or supporters

Divide people into groups based on information like interests and demographics.

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Coupon / discount

Free shipping

Featured products

Website traffic

Reach them with email.

Increase awareness

Increase membership

Donate

1. Have a plan

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1. Have a plan

Be clear.

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1. Have a plan

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1. Have a plan

15

Share your email newsletters

Post offers

Share product photos

Provide shopping advice

Be social...

Ask questions to spark conversation

Page 16: Marketing Plan For The Holidays

Agenda

16

1. Have a plan

2. What’s your offer?

3. Set up a campaign

4.Next steps

2. What’s your offer?

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2. What’s your offer?

Discounts Downloads Events

B2B Services Hints & Tips

Tips!

Support a Cause

What kind of offer?

Page 18: Marketing Plan For The Holidays

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2. What’s your offer?

Downloads Events

B2B Services Hints & Tips

Tips!

Support Cause

Discounts

• 20% off through Thursday

• Buy one, get two

• 1+1=Fun (one for you, one for a friend)

Page 19: Marketing Plan For The Holidays

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2. What’s your offer?

Events

B2B Services Hints & Tips

Tips!

Support Cause

Discounts

• 5 tips for better gardens

• Quickstart guide

• 7 mistakes to avoid in your tax preparation

Downloads

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2. What’s your offer?

B2B Services Hints & Tips

Tips!

Support Cause

Discounts Downloads

• Register now, save 20%

• 2-for-1 tix: register yourself, bring a friend for free!

• 10 VIP seats left at standard price!

Events

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2. What’s your offer?

Hints & Tips

Tips!

Support Cause

Discounts Downloads Events

• Newsletter review with every consult

• Save 30% on initial consultation

• 3 coaching sessions for the price of 2

B2B Services

Page 22: Marketing Plan For The Holidays

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2. What’s your offer?

Support Cause

Discounts Downloads Events

B2B Services

• Mobile-friendly in 8 simple steps

• Top trends in front-of-house operations

• DIY precision instrument maintenance

Hints & Tips

Tips!

Page 23: Marketing Plan For The Holidays

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2. What’s your offer?

Discounts Downloads Events

B2B Services Hints & Tips

Tips!

• Help today and receive exclusive access!

• Donate today for a chance to join us!

• Join today and receive our Friends + Family discount

Support Cause

Page 24: Marketing Plan For The Holidays

Agenda

24

1. Have a plan

2. What’s your offer?

3. Set up a campaign

4.Next steps

3. Set up a campaign

Page 25: Marketing Plan For The Holidays

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3. Set up a campaign

Pull response

Push content

What are campaigns?

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1. Make it timely.

3. Set up a campaign

Leverage key dates

Note shipping deadlines

When do offers end?

Page 27: Marketing Plan For The Holidays

3. Set up a campaign

27

Help them find the right gift

Communicate through pictures

Use design wisely & limit choices

2. Make it easy...

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3. Make it engaging with video.

3. Set up a campaign

Videos increase click-through rates by 300%

Spotlight your products & customers

Promote your video

Source: Forrester Research

Page 29: Marketing Plan For The Holidays

3. Set up a campaign

29

88% read reviews before purchasing

Don’t be afraid to ask!

Include relevant reviews, feedback, ratings & quotes

4. Make it engaging with reviews.

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5. Make it sharable.

3. Set up a campaign

Share bar

Simple Share

Ask people to like, share, retweet, pin

Page 31: Marketing Plan For The Holidays

3. Set up a campaign

31

Avoid using too much text.

6. Make it mobile.

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3. Set up a campaign

6. Make it mobile.

Avoid using multiple columns.

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3. Set up a campaign

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Use clear and easy calls to action.

6. Make it mobile.

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3. Set up a campaign

6. Make it mobile.

Avoid tiny fonts.

Minimum: 22 point headlines, 11 point

body text, improved contrast

9 point font, headlines don’t

stand out

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3. Set up a campaign

35

Use images carefully.

6. Make it mobile.

Page 36: Marketing Plan For The Holidays

Keep it simple.

3. Set up a campaign

36

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3. Set up a campaign

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3. Set up a campaign

Page 39: Marketing Plan For The Holidays

Agenda

39

1. Have a plan

2. What’s your offer?

3. Set up a campaign

4.Next steps

4. Next steps

Page 40: Marketing Plan For The Holidays

Quick review...

4. Next steps

40

Know your goal

Know your offer

Make it timely

Page 41: Marketing Plan For The Holidays

M T W T F

Time: morning Time: noon Time: morning Time: afternoon Time: noon

Monday motivation quote

Did you know? or Check out these tips!

Fill in the blank Having a sale this weekend!

Fun fact!

4. Next steps

41

One week of Facebook posts

Page 42: Marketing Plan For The Holidays

S M T W T F S

30 Here’s our cyber Monday deals!

1

Giving Tuesday

2 3 4 5 Monthly Newsletter: Gift ideas

6

Hanukkah begins

7 Email promotion: Free stocking stuffer w/purchase

8 9 Facebook: Link to Pinterest board of gift ideas

10

11 12

13 14

Hanukkah ends

15 16 17 Facebook question: Who in your family is hardest to shop for?

18 19 Email: Last chance for free shipping

20 21 Link to Pinterest board of stocking stuffers

22 Email promotion: Stocking stuffer offer ends today

23

24 Christmas Eve

25 Christmas

26

27 28 29

30

31 New Year’s Eve

4. Next steps

42

Sample marketing calendar

Regular Communication

Social Media

Promotional Communication

Holiday Event Affecting Business

Deadline-driven Communication

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4. Next steps

• Set up “Welcome” & “Update” messages

• Pre-schedule campaigns

• Create a series using an autoresponder

• Schedule your posts with Facebook or Hootsuite

• Spend 20 minutes at a time, 3-5 times a week

Automate what you can

Page 44: Marketing Plan For The Holidays

If you’re not measuring...

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4. Next steps

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you’re not marketing.

Page 46: Marketing Plan For The Holidays

BE A MARKETER All it takes is Constant Contact®

#BeaMarketer