march 2017 focus on lublin...human capital, a broad offering of modern office space and relatively...

Focus on Lublin

March 2017

2

Lublin is the largest and most dynami-cally developing city in eastern Poland, a strong regional academic, cultural and

economic centre strategically located in the vicinity of the European Union’s eastern border. Lublin is the first city in the region to indicate the key sectors for the city’s economic growth and to consistently support them.

Due to the availability of highly qualified human capital, a broad offering of modern office space and relatively lower operating costs, BSS companies (in the BPO, SSC, IT, ICT, R&D etc. sectors) have been growing rapidly over the last three years on the Lublin mar-ket. The IT, banking, insurance and telecom sectors have shown particular interest in the city. Currently, companies like PKO BP, Generali, Warta and Orange have operational centers in Lublin with nearly 3,000 employ-ees altogether. Asseco, Business Solution, Data art., Genpact, Mobica and Convergys are some of the other foreign investors in these sectors that have established centres in Lublin.

Key sectors for Lublin besides BPO/SSC/IT are: food processing (represented, among others, by Lubella and Pszczółka, which have a long local presence), biotechnology (Bio-Maxima, PZ Cormay) and the automotive in-dustry (Ursus, Plastic Omnium Auto Inergy).

One of the city’s key advantages is human capital. Lublin’s numerous academic in-stitutions constitute an important factor driving its economic growth. The city has 9

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Town area:

147,47 km²Population:

340 727

INVESTMENT ATTRACTIVENESS

institutions of higher education, attended by 67,000 students and turning out 19,000 graduates a year, which makes Lublin one of Poland’s leading cities in terms of student-to-resident ratio. With over 6,000 foreign students, Lublin is ranked second (only to Warsaw) in terms of the ratio of international to domestic students. Fields of study that meet the staffing needs of the BPO/SSC sector enjoy great interest: 3,700 of the city’s students study foreign languages; 2,000, economics and IT; 2,000, finance and accounting; and 3,000, various IT speciali-ties – this means 11,000 qualified potential employees.

Source: GUS

3Focus on Lublin, March 2017

ADMISSION

INVESTMENT ATTRACTIVENESS

Demographic burden index (non-productive population per 100 working-age population)

Cracow City Powiat (county-level district)

61,3

Wroclaw City Powiat (county-level district)

61,7

Katowice City Powiat (county-level district)

62,0

Szczecin City Powiat (county-level district)

62,1

Lublin City Powiat (county-lev-el district)

62,4

Poznan City Powiat (county-level district)

63,0

Bydgoszcz City Powiat (coun-ty-level district)

63,5

Gdansk City Powiat (county-level district)

64,0

Warsaw City Powiat (county-level district)

66,7

Lodz City Powiat (county-level district)

67,0

Percentage of working-age population


62,0


61,8


61,7


61,7

Lublin City Powiat (county-level district)

61,6

Poznan City Powiat (county-level district)

61,3

Bydgoszcz City Powiat (county-lev-el district)

61,2


61,0


60,0


59,9

Percentage of population with higher education within the overall population (data for 2011 - latest Population Census)


33,2%


28,0%

Poznań City Powiat (county-level district)

27,1%

Lublin City Powiat (county-level district)

27,1%


26,8%


23,9%


23,3%


21,4%


20,5%

Bydgoszcz City Powiat (county-lev-el district)

19,3%

Unemployment rate

2010 2011 2012 2013 2014 20162015

9,6% 9,4% 9,9% 10%8,6%

8,1%

0%

6%

12%

18%

4 www.proprogressio.pl

EDUCATIONNumberof Universities

Graduates:2 663

Graduates:2 616

Graduates:3 072

Students:20 074

Students:7 621

Students:8 931

PublicUniversities

PrivateUniversities

9

41

27

25

54

data for the year 2015/2016

PRIMARY SCHOOLS

SECONDARY SCHOOLS

HIGH SCHOOLS

Source: Lublin City Hall


Numberof Universities

Schools of tertiaryeducation withlanguage studies

Students67 315

Graduates19 222

Maria Curie-Sklodowska University in Lublin

Philology: English, Germanic, Iberian, French, Russian, Slavic, Ukrainian, Belarusian, applied

The John Paul II Catholic University of Lublin (KUL)

Philology: English, Germanic,Slavic, Dutch sinology, Iberian,

Vincent Pol University in Lublin

Philology: English, Iberian

3TOTAL

EDUKACJA

Law

Philology

Medicine

IT

Education

Administration

Psychology

Management

Finance and accounting

Transport and logistics

Economy

Mechanical engineering

Electrical engineering

Management and Product Engineering

Mathematics

Biotechnology

International relations

Sociology

political Science

Cultural studies

Other fields of study

4 488

3 703

3 519

3 174

3 149

3 000

2 556

2 533

2 133

2 110

2 031

1 386

1 238

1 035

866

717

629

519

202

177

28 150

809

1 267

540

622

1 281

1 478

364

795

691

391

768

297

193

275

412

246

219

291

158

93

8 032


TRANSPORTdata for the year 2016

Expressways: 3S12, S17, S19Regional roads: 5809, 822, 830, 835, 747

Number of taxi companies:: 14Number of taxis: 1 274Initial charge: 4 - 6 PLN

Cost per 1 km: 1,6 - 2,0 PLN

Car rentals: 37

Number of bus lines: 53Day bus lines: 50Night bus lines: 3Normal ticket price: 3,2 PLN

Reduced ticket price: 1,6 PLN

Number of trolleybus lines: 11Normal ticket price: 3,2 PLN

Reduced ticket price: 1,6 PLN

Railway / number of connections: 66

DISTANCE FROM LUBLIN TO OTHER CITIES IN KILOMETRES:

Warsaw

Wroclaw

Tri-City

Szczecin

Poznan

Katowice

Cracow

Rzeszow

Lodz

Berlin

Hamburg

Prague

Minsk

Kiev

Moscow

Vilnius

168 km

447 km

525 km

736 km

477 km

348 km

276 km

169 km

270 km

732 km

1 015 km

769 km

518 km

606 km

1 228 km

548 km


Scheduled flights from Lublin

10

Year Passenger traffic Air operations

III Q 2016 293 507 3 352

2015 265 111 3 732

2014 187 595 3 254

2013 189 702 2 286

2012 5 702 50

TRANSPORT

LONDON

LIVERPOOLDUBLIN

DONCASTER

EINDHOVEN

BURGAS

HERAKLION

BARCELONA

OSLO STOCKHOLM

LUBLIN

GLASGOW

8

Number of shopping mails 13

Shopping mall space under construction 57 700 m2

Planned shopping mall space 19 000 m2

Unoccupied shopping mall space *5 050 m2

Average rent in shopping malls (m²/ month) € 20-30

Number of existing warehouses 5

Total planned warehouse space 125 700 m2

Average rent in warehouses (city and environs) (m²/ month) *€ 3,00-4,10

Total existing Class A office space 49 700 m2

Total Class A office space under construction 49 364 m2

Total Class A office space planned 65 200 m2

Average asking rents in Class A offices (m²/ month) € 10,5

Average rent in other classes € 9,5

Average service fees in Class A offices € 3,00

Average service fees in other classes € 2,50

Number of Class A office buildings 7

Number of Class A office buildings under construction 5

Number of planned Class A office buildings 5

Number of Class B office buildings 34

Total existing Class B office space 89 987


REAL ESTATEData for the year 2016

Total existing office space:

140 388 m²

Total existing shopping mall space:

329 000 m²Total existing warehouse space:

100 500 m²

*Vacancy level - 1,5%

Contractual rent


REAL ESTATE

*25 000 m2 - Space planned

Selected office buildings

Selected warehouses

Selected shopping centers

9

6

10

Built Status Building Location Owner Existing spaceSpace underconstruction

2011 EX Gray Office Park ul. Tomasza Zana 32a Centrum ZANA 33 200 m2 –

2016 EX Technic Park ul. Dobrzańskiego 7 Centrum ZANA 7 100 m2 -

2013 EX Nord Office Park ul. Szeligowskiego 6 Centrum ZANA 13 500 m2 –

2001 EX Centrum ZANA ul. Tomasza Zana 39 First Property Group 9 200 m2 –

2010 EX Witosa II ul. Witosa 16 Centrum ZANA 2 830 m2 –

2017 UC CZ Office Park al. Kraśnicka 25 Centrum ZANA – *50 000 m2

2016 UC Makrochem ul. Rapackiego 2 Makrochem – 7 000 m2

2016 UC G5 ul. Gęsia 5 G5 inwestycje – 5 600 m2

2005 EX Związkowa 21 ul. Związkowa 21 – 2 097 m2 –

Building Adres Owner Existing spaceSpace underconstruction

Space planned

Goodman Lublin Logistics Centre Lublin Goodman 33 400 m2 – 17 000 m2

Panattoni Park Lublin Lublin Panattoni 30 700 m2 – 39 500 m2

MLP Lublin Lublin MLP Group 15 800 m2 6 400 m2 27 800 m2

Melgiewska Logistics Center - Melgiewska 30 F Lublin CLM 15 100 m2 35 000 m2 –

Go East Lublin Go East 5 500 m2 – –

Building Location Developer Existing spaceSpace underconstruction

Atrium Felicity Lublin Atrium European Real Estate 73 000 m2 –

Galeria Olimp Lublin Transhurt Sp. z o.o. 60 300 m2 –

Tarasy Zamkowe Lublin Immofinanz 38 000 m2 –

Lublin Plaza Lublin Plaza Centers 24 000 m2 –

Park Handlowy Kraśnicka Lublin Interbud Lublin 23 700 m2 –

Tesco Lublin Lublin Tesco 19 600 m2 –

E.Leclerc Zana Lublin E.Leclerc 17 000 m2 –

Auchan Lublin Lublin Transhurt Sp. z o.o. 15 500 m2 –

Park Handlowy Tatary Lublin UBM/ Credo 13 850 m2 –

Galeria Lubelska Lublin Carrefour Polska 12 900 m2 –


Cultural Encounter Centre - A modern facility combining theater, opera, ballet.

AQUA LUBLIN - Modern swimming pool complex and Olympic training centre and swimming championships venue.

Year of commissioning: 2015

Year of commissioning: 2015 Usable area: 23 544,97 m2 Volume: 177 618,37 m3

Olympic pool: 50 m

1 000 sites


BUSINESS

BUSINESS

Number of business entities:

c.a. 43 922

Institutions supporting entrepreneurship

Business related institutions (with the ex-ception of research entities) that affect the economic development of the city and the region include, among others, the following entities:

AQUA LUBLIN - Modern swimming pool complex and Olympic training centre and swimming championships venue.

Lublin Science and Technology Park S.A.

Lublin Development Foundation

Foundation for the Development of the Lublin Region

Business Link Lublin

SoftwareCamp Sp. z o.o.

Enterprise Incubator at the Foundation for the Development of the Lublin Region

Enterprise Incubator Alter Sp. z o.o.

Technology Incubator MarKiz Sp. z o.o.

Netrix Lubelski Incubator of Information Technology

Progress Incubator

Lubelski Inkubator Przedsiębiorczości Politech-niki Lubelskiej

Academic Business Incubator of KUL

WSEI Academic Business Incubator

WSPiA Academic Business Incubator

„OIC Poland” Polish Foundation for Supporting Economic Development

Employers of the Lublin Region “Lewiatan”Union of Private Employers of Lublin Region “Lewiatan”

Employers of the Lublin Region

Lublin Employers Forum

Chamber of Commerce and Industry in Lublin

Lublin Business Club Association

Business Center Club

Chamber of Craft and Entrepreneurship in Lublin

Lublin Chamber of Crafts

Regional Chamber of Commerce


Business events

Outsourcing Stars 2016 Gala

LubInvest

Eastern Europe Initiatives Congress

Economic Award of the Mayor of Lublin

Creative Entrepreneurs 2016

Lublin Highlands IT Days

Inauguration of the Buyer program

EcoForum

Ambassadors of the Lublin Region

Business Excellence - Business and Township Promotion Excellence

Eastern Days of Cooperation

LUBDOM building trade fair

Lublin Power Fair – Energetics

Education Fair

12

ITO: 43 SSC: 7 R&D: 2 BPO: 11


BUSINESS: OutsourcingModern business services

Poland Germany France

English Polish German

45

61

10

10

20

20

30

30

40

40

50

60

5

60

4

9

4

3

2

22 2

1 1 1

1 1

1 1

USA

Russian

Switzerland

Italian

Great Britain

French

Japan

Spanish

Italy

Ukrainian Romanian

India Netherlands

COUNTRY OF ORIGIN

OUTSOURCING CENTRES USING FOREIGN LANGUAGES



BUSINESS

Outsourcing

OUTSOURCING CENTRES USING FOREIGN LANGUAGES

Company Type ofoperations

Altkom Software & Consulting ITO

Arcus Information Systems ITO

Asseco Business Solutions ITO

Betacom ITO

Billennium Sp. z o.o. (branch Lublin) ITO

BitStream ITO

Britnet Sp. z o.o. ITO

Comarch ITO

Compugroup Medical Sp. z o.o. ITO

DataArt Lublin ITO

Edge One Solutions Sp. z o.o. ITO

eLeader ITO

embiq ITO

Finantaq ITO

Impaq sp. z o.o. ITO

Industi Sp. z o.o. ITO

Infinite Sp. z o.o. ITO

Intelwise ITO

Intive ITO

Mikrobit ITO

Milo Solutions ITO

Mobica ITO

News Hub Media ITO

Nplay Sp. z o.o. ITO

OPTeam S.A. ITO

PIT OPTRONIK Ltd. ITO

Sii ITO

Simple ITO

Softsystem ITO

Solet ITO

Company Type ofoperations

Sollers Consulting ITO

SIM Ltd. ITO

Star Technology ITO

Sygnity ITO

Team International ITO

Transition Technologies ITO

Trimetis Sp. z o. o. ITO

uPaid ITO

Webchilli ITO

ZETO ITO

Promoship ITO

Brad Services BPO

Coltel BPO

Convergys BPO

EOS KSI BPO

Genpact BPO

MTBC – EUROPE sp. z o.o. BPO

Mobile Knights BPO

OEX Voice CC BPO

Open Finance BPO

PhlexGlobal BPO

Accounting Operations Centre Orange Poland SSC

Euronet (Euro RTV AGD) SSC

Orange Customer Service SSC

Pekao Faktoring Sp. z o.o. SSC

PKO BP (Contact Center) SSC

Proama SSC

Warta 24 SSC

KS Engineering Technology (IBS GmbH) R&D

Tesseract Dev Sp. z o.o. R&D

14

Position Salary range

Junior accountant (1-2 years’ experience) 2 700 - 3 500 PLN

Accountant (2-3 years’ experience) 3 700 - 6 000 PLN

Senior accountant (over 3 years’ experience) 5 500 - 8 000 PLN

Team Leader (team 5-15 persons) 7 500 - 10 000 PLN

Manager (team up to 50 persons) 9 500 - 15 000 PLN

Position Spanish, French, Italian GermanScandinavian and Nordic languages

Junior accountant(1-2 years’ experience) 3 200 - 4 000 PLN 3 450 - 4 250 PLN 3 700 - 4 500 PLN

Accountan (2-3 years’ experience) 4 200 - 6 500 PLN 4 450 - 6 750 PLN 4 700 - 7 000 PLN

Senior Accountant (over 3 years’ experience)

6 000 - 8 500 PLN 6 250 - 8 750 PLN 6 500 - 9 000 PLN

Jobs - English speakers (PLN gross)

Accounts Payables / Accounts Receivables

Jobs with other languages - average salaries (gross PLN)


SALARIES

15

Position Salary range Spanish, French, Italian German Scandinavian and Nordic languages

Junior accountant (1-2 years’ experience) 3 000 - 3 700 PLN 3 500 - 4 200 PLN 3 750 - 4 450 PLN 4 000 - 4 700 PLN

Accountant (2-3 years’ experience) 4 000 - 6 300 PLN 4 500 - 6 800 PLN 4 750 - 7 050 PLN 5 000 - 7 300 PLN

Senior accountant (over 3 years’ experience) 6 000 - 8 500 PLN 6 500 - 9 000 PLN 6 750 - 9 250 PLN 7 000 - 9 500 PLN

Team Leader (team 5-15 persons) 8 500 - 11 000 PLN - - -

Manager (team up to 50 persons) 10 000 - 16 000 PLN - - -

Position Salary range Spanish, French, Italian niemiecki Scandinavian and Nordic languages

Junior accountant (1-2 years’ experience) 2 200 - 3 000 PLN 2 700 - 3 500 PLN 2 950 - 3 750 PLN 3 200 - 4 000 PLN

Accountant (2-3 years’ experience) 2 500 - 3 500 PLN 3 000 - 4 000 PLN 3 250 - 4 250 PLN 3 500 - 4 500 PLN

Senior accountant (over 3 years’ experience) 3 500 - 4 500 PLN 4 000 - 5 000 PLN 4 250 - 5 250 PLN 4 500 - 5 500 PLN

Team Leader (team 5-15 persons) 4 500 - 7 500 PLN - - -

Menadżer (team up to 50 persons) 7 000 - 11 000 PLN - - -

Position Salary range

1st Line Support (2 years’ experience) 3 200 - 5 000 PLN

2nd Line Support (2 years’ experience) 4 100 - 6 200 PLN

3rd Line Support (2 years’ experience) 5 000 - 8 000 PLN

Developer (3 years’ experience) 6 500 - 12 000 PLN

Tester (3 years’ experience) 4 000 - 8 000 PLN

Team Leader (team 5-15 persons) 7 000 - 15 000 PLN

Project Manager (team up to 50 persons) 10 000 - 18 000 PLN

Position Spanish, French, Italian GermanScandinavian and Nordic languages

Junior accountant(1-2 years’ experience) 3 200 - 4 000 PLN 3 450 - 4 250 PLN 3 700 - 4 500 PLN

Accountan (2-3 years’ experience) 4 200 - 6 500 PLN 4 450 - 6 750 PLN 4 700 - 7 000 PLN

Senior Accountant (over 3 years’ experience)

6 000 - 8 500 PLN 6 250 - 8 750 PLN 6 500 - 9 000 PLN

Jobs - English speakers (PLN gross) and Jobs with other languages - average salaries (gross PLN)

General Ledger

Call Center

IT

Focus on Lublin, March 2017

SALARIES

Source: Randstad


CULTURE / ENTERTAINMENT RECREATION

Conference facilities:

Lublin Conference Centre

Cultural Encounter Centre

Medical University of Lublin

Etiuda Restaurant Conference and Exhibition Centre

Convention Centre of the University of Life Sciences

Cultural Centre in Lublin

Lublin Science and Technology Park

Targi Lublin SA fair-exhibition centre

Hotel Alter *****

Grand Hotel Lublinianka ****

Hotel Europa ****

Hotel Ilan ****

Best Western Plus Hotel Korona SPA & Wellness ****

Best Western Agit Congress & Spa ***

Hotel Campanile ***

Hotel Forum ***

Hotel Luxor ***

Hotel Mercure ***

Hotel Victoria ***

Hotel Wieniawski ***

Hotel Focus Conference Centre ***


Major events:

The Magicians’ Carnival

Night of Culture

The Jagiellonian Fair

Lublin Sportival

2017 UEFA European Under-21 Championship

Lublin Marathon

Polish Women’s Basketball Cup

Polish Cross-Country Cycling Championship

Cavaliada riding competition

Old Town Harmonies

Died Moroz Convention

Student Film Confrontations

“Tempus Paschale” Festival

Lublin Jazz Festival

X “Kontestacje” Nationwide Student Theatre Festival

„Codes” Festival of Traditional and Avant-gar-de Music

Multicultural Lublin

Lublin Literary Meetings – City of Poetry

“Neighbours” Bittersweet Theatre Festival

Festival of Art in Public Space Open City

Summer Forum of Contemporary Dance

Landart Festival

Sports facilities:

Number of stadiums: 6

Number of combined football-basketball-vol-leyball courts: 13

Number of indoor swimming pools: 13

Number of sports fields: 257

Number of sports halls: 8

Number of sports rooms: 86

Number of bowling club: 3

Number of marinas: 5

Number of tennis courts: 19

Number of squash courts: 12

Number of climbing walls: 10

Number of golf courses: 2

Number of city bicycle stations: 90

Number of city bicycles: 891

other sports facilities: skatepark, go-kart track, rugby field, bike polo field, water-ski lift (cable skiing), ski slope

Number of museums: 9

Number of theatres: 20

Number of hotels: 29

Number of shopping malls: 13

Number of art galleries: 20

Number of restaurants/ clubs:

restaurants: 128, bars: 140,

pizzerias: 30, clubs: 10

Fairs: 29

Festivals: 41

Number of cinemas: 6


CULTURE / ENTERTAINMENT RECREATION

Source: own work, Lublin City Hall, Main Statistical Office, CBRE, Randstad, Statistical Bulletin of Lublin Voivodship

Members of the Outsourcing Club in Lublin:

Addresses to the Investor Assistance Centres:

Department of Strategy and Investor Services:

pl. Litewski 120-080 LublinT: +48 (81) 466 25 00F: +48 (81) 466 25 01

E-mail:

Deputy [email protected]

Zespół

[email protected]@invest-in-lublin.combarbara.sobiczewska@invest-in-lublin.comigor.niewiadomski@invest-in-lublin.comprzemyslaw.gruba@[email protected]

Investor and Exporter Service Centre, Department of Economy and Innovation, Marshal’s Office of Lubelskie Voivodship:

ul. Stefczyka 320-151 LublinT: +48 (81) 537 16 27

E-mail:e-mail: [email protected]

Focus on Lublin prepared by:

In co-operation with:

Pro Progressio -foundation supporting growth and promotion of outsourcing industry in Poland. The foundation co-operates with the public and private sector as well as with the international organisations operating in the outsourcing sector. Pro Progressio is closely related with outsourcing sector media that is with OutsourcingPortal and Outsourcing&More magazine.

Pro Progressio manages the Outsourcing Club, to which it invites business entities providing outsourcing services and organisations operating in direct environment of the sector.The club promotes and supports the development of the outsourcing activities, both in the area of services and production, furthermore, it facilitates the establishment of new contacts and increases the outsourcing brand awareness.

Fundacja Pro Progressio

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00-773 Warszawa

OUTSOURCINGVERBAND

German Austrian Swiss Outsourcing Association

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protection as prescribed by provision of law and in particular by the Act on

Copyright and Neighbouring Rights of February 4th 1994 (consolidated text

Journal of Laws 2006 No. 90, item 631).

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march 2017 focus on lublin...human capital, a broad offering of modern office space and relatively...

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