MARCH 19, 2015 ANNUAL MEETING

MODERATORMODERATORMR. CHARLES NELSON – BOARD CHAIRMAN

REPRESENTING COLONIAL PIPELINE COMPANY

• PLEDGE OF ALLEGIANCE

• INTRODUCTIONS

• PRESENTATIONS

MODERATORMODERATORMR. CHARLES NELSON & MR. DAVID FREY

•PRESENTATIONS

MR. CHARLES NELSON – BOARD CHAIRMANREPRESENTING COLONIAL PIPELINE COMPANY

• LOC MISSION AND VISION

PRESENTERPRESENTER

The mission of Louisiana One Call is to The mission of Louisiana One Call is to support the protection of our members’ support the protection of our members’

facilities, the public, and the environment facilities, the public, and the environment by providing excellent damage prevention by providing excellent damage prevention

services in a cost-effective manner.services in a cost-effective manner.

The vision of the leadership of Louisiana One Call is to be the pre-eminent one call center in the United States.

This will be achieved by staying on the leading edge of technology and by operating in such a manner as to be

recognized by our peers as the most innovative center in the industry.

MR. MATT RUDDO-ONE CALL CONCEPTSDIRECTOR OF CUSTOMER RELATIONS

• OVERVIEW

PRESENTERPRESENTER

MR. CHARLES NELSON – BOARD CHAIRMANREPRESENTING COLONIAL PIPELINE COMPANY

• CHAIRMAN’S REPORT

PRESENTERPRESENTER

PRESENTERPRESENTER

• PROGRAM ANALYSIS

MR. DAVID FREY- EXECUTIVE DIRECTORLOUISIANA ONE CALL SYSTEM, INC.

MEMBERSHIP 2000 - 2014

706

53

74456

77456

80063

84064

864

63

89864

911

65

954

65

990

61

102361

102054

104452

1024

47

103047

0

200

400

600

800

1000

1200

2000

2001

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

MEMBERS SUSTAINING

TOP 10 CALLS BY PARISHDECEMBER 2014

450

8

299

2

287

4

276

6

236

0

185

2

182

7

148

9

129

0

127

0

0

500

1000

1500

2000

2500

3000

3500

4000

4500

5000

EB

R

Orl

ean

s

Lafa

yett

e

St.

Tam

man

y

Jeff

erso

n

Cal

casi

eu

Cad

do

Oua

chita

Bos

sier

Livi

ngst

on

NATURE OF WORK DECEMBER 2014

647

7

429

9

417

1

407

6

384

1

280

6

153

4

135

9

108

9

106

7

0

1000

2000

3000

4000

5000

6000

7000

Wat

er

Tele

pho

ne

Cab

le

Ele

ctri

c

Sew

er

Gas

Roa

d

Fenc

e

Land

scap

e

Ditc

h

Email %2010-2014

70.5

3%

86.4

0%

87.7

0%

88.1

8%

88.6

9%

ITIC %2010-2014

62.7

6%

64.4

0%

62.8

0%

63.9

0%

67.8

3%

60.00%

61.00%

62.00%

63.00%

64.00%

65.00%

66.00%

67.00%

68.00%

PRESENTERPRESENTER

• 2015 BUDGET

MR. JAMES MARTARONA & MR. DAVID FREY

Louisiana One CallOut To In RatioDec 2007 – Dec 2014

5.24

5.30

5.23

5.43

5.20

5.38

5.30

5.53

5.35

5.00

5.10

5.20

5.30

5.40

5.50

5.60

2007 2008 2009 2010 2011 2012 2013 2014

Actual Budget

INCOMING CALLS

35

49

16

36

63

06

36

71

66

40

13

94

43

28

34

45

3,6

77

61

6,6

39

53

8,1

93

53

9,5

15

54

9,3

54

61

2,7

89

61

9,3

77

54

6,1

66

55

1,2

35

56

5,0

00

0

100000

200000

300000

400000

500000

600000

700000

2000

2001

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

OUTGOING CALLS

2,046,372

2,073,594

2,063,368

2,251,391

2,427,310

2,595,788

3,401,283

2,976,633

2,859,589

2,979,090

3,328,974

3,858,901

2,892,917

2,964,399

2,958,494

0

500000

1000000

1500000

2000000

2500000

3000000

3500000

4000000

2000

2001

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

TOTAL COST PER INCOMING

$4

.84

$4

.81

$5

.02

$4

.86

$4

.84

$5

.00

$4

.46

$4

.78

$4

.94

$5

.06

$4

.99

$5

.19

$5

.58

$5

.19

$5

.08

$0.00

$1.00

$2.00

$3.00

$4.00

$5.00

$6.00

2000

2001

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

Financial OverviewBudget Versus Actual Year End 2014

$3,0

04,6

54

$2,9

58,5

25

$2,8

68,0

02

$2,9

27,4

59

$2,750,000

$2,800,000

$2,850,000

$2,900,000

$2,950,000

$3,000,000

$3,050,000

Income Expense

Budget Actual

2015 BUDGET2015 BUDGET

•PROJECTED INCOMING CALLS 565,000 (2014 ACTUALS 565,000)•PROJECTED OUTGOING CALLS 2,825,000

(2014 ACTUALS 2,958,494)•PROJECTED INCOME $2,655,825

(2014 ACTUALS $2,927,878)•PROJECTED EXPENSES $2,958,600

(2014 ACTUALS $2,868,002)•PROJECTED OUTGOING COST/CALL $1.05

(2014 ACTUAL COST/CALL $0.97)

PRESENTERPRESENTER MR. SONNY VIDRINE – BOARD VICE-CHAIRMANREPRESENTING GULF SOUTH PIPELINE COMPANY LP

• ELECTION OF BOARD

LOUISIANA ONE CALL SYSTEM, INC. 2014 ANNUAL MEETINGELECTION OF BOARD OF DIRECTORS

According to the Louisiana One Call System, Inc. Bylaws, Article VII, Sections 1 - 4, regarding the Board of Directors . . .

“The property, affairs and business of the Corporation will be managed by a Board of Directors, which will consist of nine (9) employees of member companies, elected or appointed to occupy a seat on the Board. The Board will consist of six (6) persons representing Principal members, two (2) persons representing Affiliate members, and one (1) person representing a Political Subdivision member. At the discretion of the elected Board of Directors, one (1) “At-Large” Director may be appointed, or dismissed, by majority vote of the elected Board of Directors. The “At-Large” Director will have no voting privileges and the term of service will be one year. At that time the “At Large” Director will be re-appointed or dismissed.

A member must be in good standing with Louisiana One Call System, Inc. for at least one (1) year before being eligible for a seat on the Board. Only those members within a particular member classification will be allowed to vote for Directors in that member classification.

In the event of a tie vote, those member organizations involved in the tie will elect a Director by the drawing of lots. The Secretary/Treasurer will oversee this procedure.

Any member organization which has contributed more than 5% of LOC’s total amount billed during the previous calendar year, except those members that are exempt under the Louisiana Underground Utilities and Facilities Damage Prevention Law, will be entitled to appoint one (1) Director to the Board, provided that member organization does not have a representative already on the Board.

If a vacancy occurs for any reason, the Member Company for such departing Director will appoint a successor representative within thirty (30) days. If the Member Company does not wish to, or is not eligible to appoint a new representative, the Board of Directors will determine the disposition of the vacancy.

The term of office of a Board Member will be two (2) years. The terms of office of the Board Members will alternate with one half of the terms expiring each year. In the case of a vacancy created by the resignation of an organization, the Board of Directors will determine the disposition of the vacancy.

The Board of Directors will meet at the principal office of the Corporation or at such other place and at such times as the Board may desire. There will be a minimum of four (4) meetings annually. These meetings will be scheduled on a calendar of events and will be provided to the Board of Directors. A quorum for any meeting of the Board of Directors will be one more than half the number of Directors on the Board. No official Board Meeting of the Corporation will be held without a quorum. Each Director will have one vote for purpose of voting on all matters to come before any regular or special meeting of the Board.”

According to Article VII, Section 5 . . .

“Not less than three (3) months prior to the date of the annual meeting of the Corporation, the Chairman of the Board will appoint a Nominating Committee of at least three (3) Board members, each representing a variety of types of members (i.e., electric utility, water, telephone, gas distribution, etc.). The Nominating Committee will present a suggested slate of directors to be voted upon by the members of the Corporation at the annual meeting.”

The 2015 Nominating committee members include: Mr. Charles Nelson with Colonial Pipeline Company, Mr. Gabe Hudson with AT&T, Mr. Mike Mancil with Atmos Energy, Mr. Sonny Vidrine with Gulf South Pipeline Company LP, and Mr. David Frey, Executive Director, Louisiana One Call System, Inc.

You have been given one ballot for each attending principal member company, affiliate member, or political subdivision company. The principal members will vote for the principal member seats, the affiliate members will vote for the affiliate member seat, and the political subdivision members will vote for the political subdivision seat.

Following is the slate of principal, affiliate, and political subdivision members whose names have been placed for nomination.

If you have a yellow ballot, or Principal Member Ballot, please choose two (2) of the following for representation on the Louisiana One Call System, Inc. Board of Directors:

Mr. James (Todd) Hebert-CenterPoint Energy (Currently serves on the Board of Directors)

Mr. James Lass-Cleco Power LLC (Currently serves on the Board of Directors)

NOTE…

*By virtue of the Louisiana One Call Bylaws, AT&T, Mr. Mike Mancil-Atmos Energy, and Mr. Wayne Hendricks each will hold their guaranteed principal seats.

If you have an orange ballot, or Affiliate Member Ballot, please choose one (1) of the following companies for representation on the Louisiana One Call System, Inc. Board of Directors:

Mr. Jeff Richardson-Chevron Pipe Line Company (Currently serves on the Board of Directors)

If you have a green ballot, or Political Subdivision Member Ballot, please choose one (1) of the following companies for representation on the Louisiana One Call System, Inc. Board of Directors:

Mr. James Martarano-Lafayette Consolidated Gov’t LUS (Currently serves on the Board of Directors)

- PLEASE TURN IN YOUR BALLOTS TO SHIRLEY BROUSSARD DURING THE BREAK - 

LOUISIANA ONE CALL SYSTEM, INC.2015 ANNUAL MEETING

BALLOT

BOARD OF DIRECTORSPRINCIPAL BOARD SEATS

Choose two (2) of the following for representation on the Louisiana One Call System, Inc. Board of Directors

 

(One ballot per attending Principal Member Company):

  Mr. James (Todd) Hebert Representing CenterPoint Energy*

  Mr. James Lass Representing Cleco Power LLC*

 

 *Representative currently serves on the Board of Directors

NOTE: By virtue of the Louisiana One Call System, Inc. By-laws Article VII Section 1, Mr. Dale Spikes-representing AT&T, Mr. Mike Mancil-representing Atmos Energy, and Mr. Wayne Hendricks-representing Entergy each secure their Guaranteed Board Seat as an organization which has contributed more than 5%

of the total operational expenses of the Center during the previous year.

NOTE: These elected and guaranteed Board seats will be occupied for a two (2) year term.

LOUISIANA ONE CALL SYSTEM, INC.2015 ANNUAL MEETING

BALLOT

BOARD OF DIRECTORSAFFILIATE BOARD SEAT

Choose one (1) of the following for representation on the Louisiana One Call System, Inc. Board of Directors

(One ballot per attending Affiliate Member Company):

 

  

Jeff Richardson-representing Chevron Pipe Line Company*

 

   

*Representative currently serves on the Board of Directors

 

  NOTE: This Board Seat will be occupied for a two (2) year term.

LOUISIANA ONE CALL SYSTEM, INC.2015 ANNUAL MEETING

BALLOT

BOARD OF DIRECTORSPOLITICAL SUBDIVISION BOARD SEAT

Choose one (1) of the following for representation on the Louisiana One Call System, Inc. Board of Directors

(One ballot per attending Affiliate Member Company):

James Martarona-Lafayette Consolidated Government (LUS)*

*Representative currently serves on the Board of Directors

NOTE: This board seat will be occupied for a two (2) year term.

BREAK

PRESENTERPRESENTERMR. DWAYNE WALKER-CPA

SILVIO, WALKER & ASSOCIATES LLC

• AUDIT PRESENTATION

PRESENTERPRESENTERMR. SONNY VIDRINE – BOARD VICE-CHAIRMANREPRESENTING GULF SOUTH PIPELINE COMPANY LP

• ELECTION RESULTS

PRESENTERPRESENTER

• MEMBER INPUT

• ADJOURN

MR. DAVID FREY - EXECUTIVE DIRECTORLOUISIANA ONE CALL SYSTEM, INC.

ADJOURN