managing partners survey 2018 surveymonkey...managing partners survey 2018 surveymonkey. 0.00% 0...

25.00% 8

0.00% 0

37.50% 12

28.13% 9

9.38% 3

Q1 Between June 2017 and June 2018, with respect to attorneys, my firm(choose one):Answered: 32 Skipped: 0

TOTAL 32

GrewSignificantl...

ShrunkSignificantl...

Stayed thesame size (o...

Grew Slightly(less than 10%)

ShrunkSlightly (le...

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

ANSWER CHOICES RESPONSES

Grew Significantly (more than 10%)

Shrunk Significantly (more than 10%)

Stayed the same size (only replaced those who left)

Grew Slightly (less than 10%)

Shrunk Slightly (less than 10%)

1 / 83

Managing Partners Survey 2018 SurveyMonkey

15.63% 5

0.00% 0

15.63% 5

65.63% 21

3.13% 1

Q2 Between June 2018 and June 2019, with respect to attorneys, my firmintends to (choose one):

Answered: 32 Skipped: 0

TOTAL 32

GrowSignificantl...

ShrinkSignificantl...

Stay the samesize (only...

Grow Slightly(less than 10%)

ShrinkSlightly (le...

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Grow Significantly (more than 10%)

Shrink Significantly (more than 10%)

Stay the same size (only replacing those who leave)

Grow Slightly (less than 10%)

Shrink Slightly (less than 10%)

2 / 83


3.13% 1

96.88% 31

Q3 Between June 2017 and June 2018, has your firm laid off anyattorneys?


TOTAL 32

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

3 / 83


0.00% 0

0.00% 0

0.00% 0

0.00% 0

0.00% 0

Q4 If you answered yes to the previous question, what percentage of totalattorneys were laid off:


TOTAL 0

! No matching responses.


0-5%

6-10%

11-15%

16-20%

More than 20%

4 / 83


6.25% 2

93.75% 30

Q5 Does your firm expect to lay off any attorneys between June 2018and June 2019?


TOTAL 32

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

5 / 83


100.00% 1

0.00% 0

0.00% 0

0.00% 0

0.00% 0

Q6 If yes, what percentage of the total attorneys will you lay off:Answered: 1 Skipped: 31

TOTAL 1

0-5%

6-10%

11-15%

16-20%

More than 20%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


0-5%

6-10%

11-15%

16-20%

More than 20%

6 / 83


100.00% 2

0.00% 0

50.00% 1

50.00% 1

0.00% 0

Q7 If yes, the attorneys that are laid off will be (please choose as manyas apply):


Total Respondents: 2

Non-EquityPartners

Equity Partners

Associates

Of Counsel

Staff Attorneys

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Non-Equity Partners

Equity Partners

Associates

Of Counsel

Staff Attorneys

7 / 83


9.68% 3

90.32% 28

Q8 Between June 2017 and June 2018, has your firm laid off any staff?Answered: 31 Skipped: 1

TOTAL 31

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

8 / 83


3.23% 1

96.77% 30

Q9 Does your firm expect to lay off any staff between June 2018 andJune 2019?


TOTAL 31

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

9 / 83


34.38% 11

6.25% 2

43.75% 14

15.63% 5

Q10 Regarding first-year associates, did your firm hire for the fall of 2018:Answered: 32 Skipped: 0

TOTAL 32

Morefirst-year...

Fewerfirst-year...

The samenumber of...

No first-yearassociates

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


More first-year associates than last year

Fewer first-year associates than last year

The same number of first-year associates as last year

No first-year associates

10 / 83


43.75% 14

56.25% 18

Q11 Did your firm hire contract or temp attorneys in the last year?Answered: 32 Skipped: 0

TOTAL 32

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

11 / 83


60.00% 9

40.00% 6

Q12 If yes, did you hire more or fewer than the previous year?Answered: 15 Skipped: 17

TOTAL 15

More than lastyear

Fewer thanlast year

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


More than last year

Fewer than last year

12 / 83


40.00% 12

36.67% 11

13.33% 4

10.00% 3

Q13 How will your firm employ contract or temp attorneys in the comingyear?


TOTAL 30

The same

Not at all

More frequently

Less frequently

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


The same

Not at all

More frequently

Less frequently

13 / 83


51.61% 16

48.39% 15

Q14 From June 2017 to June 2018, did your firm have non-partner trackor staff associates?


TOTAL 31

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

14 / 83


60.00% 9

66.67% 10

46.67% 7

20.00% 3

26.67% 4

Q15 If yes, these associates (please choose as many as apply):Answered: 15 Skipped: 17


Are billed ata lower rate...

Work fewerhours

Work only onspecific tas...

Work only onspecific cases

Work only forspecific...

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Are billed at a lower rate than other associates

Work fewer hours

Work only on specific tasks or projects

Work only on specific cases

Work only for specific clients

15 / 83


0.00% 0

100.00% 18

Q16 If no, does your firm expect to create a tier of non-partner track orstaff associates?


TOTAL 18

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

16 / 83


31.25% 5

0.00% 0

68.75% 11

Q17 If your firm does have staff associates, do you expect in the nextyear that tier to:


TOTAL 16

Grow

Shrink

Stay the samesize

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Grow

Shrink

Stay the same size

17 / 83


15.63% 5

84.38% 27

Q18 Has your firm merged with another firm or firms in the past twoyears?


TOTAL 32

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

18 / 83


100.00% 5

0.00% 0

Q19 If yes, do you consider the merger a success?Answered: 5 Skipped: 27

TOTAL 5

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

19 / 83


9.38% 3

75.00% 24

15.63% 5

Q20 Concerning mergers with other law firms, is your firm: (choose one)Answered: 32 Skipped: 0

TOTAL 32

Activelyseeking merg...

Open to mergeropportunities

Not interested

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Actively seeking merger partners

Open to merger opportunities

Not interested

20 / 83


60.00% 9

73.33% 11

40.00% 6

0.00% 0

Q21 If you are actively seeking a merger, potential merger candidates arelocated:



In Pennsylvania

In other EastCoast cities

Beyond theEast Coast

In foreigncountries

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


In Pennsylvania

In other East Coast cities

Beyond the East Coast

In foreign countries

21 / 83


0.00% 0

0.00% 0

0.00% 0

0.00% 0

0.00% 0

0.00% 0

0.00% 0

0.00% 0

Q22 If you answered "foreign countries" above, where are you looking?Answered: 0 Skipped: 32


! No matching responses.


Europe

East Asia

South America

Middle East

Russia

Australia

Canada

Other (please specify)

22 / 83


25.00% 8

75.00% 24

Q23 Between June 2017 and June 2018, has your firm opened one ormore new offices?


TOTAL 32

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

23 / 83


Q24 If yes, where?Answered: 8 Skipped: 24

24 / 83


34.38% 11

65.63% 21

Q25 Does your firm intend to open one or more new offices betweenJune 2018 and June 2019?


TOTAL 32

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

25 / 83


Q26 If yes, where?Answered: 8 Skipped: 24

26 / 83


18.52% 5

18.52% 5

25.93% 7

11.11% 3

44.44% 12

7.41% 2

7.41% 2

33.33% 9

Q27 The areas of law in which you see the most significant growthopportunities are (choose your top three):


Banking

Class-ActionLitigation

Mergers &Acquisitions

Criminal/WhiteCollar...

IntellectualProperty

Labor

Trusts &Estates

Real Estate

Public Finance

Bankruptcy

CommercialLitigation

Securities

InsuranceLitigation

Employment

VentureCapital/Emer...

Tax

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Banking

Class-Action Litigation

Mergers & Acquisitions

Criminal/White Collar Litigation

Intellectual Property

Labor

Trusts & Estates

Real Estate

27 / 83


0.00% 0

7.41% 2

62.96% 17

3.70% 1

18.52% 5

18.52% 5

7.41% 2

0.00% 0


Public Finance

Bankruptcy

Commercial Litigation

Securities

Insurance Litigation

Employment

Venture Capital/Emerging Business

Tax

28 / 83


21.05% 4

0.00% 0

10.53% 2

5.26% 1

10.53% 2

15.79% 3

26.32% 5

0.00% 0

Q28 The areas of law in which you see the most significant decrease ingrowth opportunities are (choose your top three):


Banking

Class-ActionLitigation

Mergers &Acquisitions

Criminal/WhiteCollar...

IntellectualProperty

Labor

Trusts &Estates

Real Estate

Public Finance

Bankruptcy

CommercialLitigation

Securities

InsuranceLitigation

Employment

VentureCapital/Emer...

Tax

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Banking

Class-Action Litigation

Mergers & Acquisitions

Criminal/White Collar Litigation

Intellectual Property

Labor

Trusts & Estates

Real Estate

29 / 83


15.79% 3

52.63% 10

10.53% 2

5.26% 1

26.32% 5

15.79% 3

0.00% 0

5.26% 1


Public Finance

Bankruptcy

Commercial Litigation

Securities

Insurance Litigation

Employment

Venture Capital/Emerging Business

Tax

30 / 83


51.72% 15

17.24% 5

31.03% 9

Q29 Your firm's pension plan for attorneys is (choose one):Answered: 29 Skipped: 3

TOTAL 29

Fully funded

Partiallyfunded

Paid out ofcurrent cash...

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Fully funded

Partially funded

Paid out of current cash flow

31 / 83


78.13% 25

21.88% 7

Q30 Does your firm have a non-lawyer administrator/executivedirector/COO?Answered: 32 Skipped: 0

TOTAL 32

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

32 / 83


0.00% 0

0.00% 0

0.00% 0

25.00% 6

20.83% 5

16.67% 4

37.50% 9

Q31 That person's salary range is:Answered: 24 Skipped: 8


$50,000 to$65,999

$66,000 -$80,999

$81,000-$100,999

$101,000 -$125,999

$126,000 -$150,999

$151,000 -$175,000

More than$175,000

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


$50,000 to $65,999

$66,000 - $80,999

$81,000-$100,999

$101,000 - $125,999

$126,000 - $150,999

$151,000 - $175,000

More than $175,000

33 / 83


75.00% 24

25.00% 8

Q32 Does your firm have a non-lawyer marketing director/CMO?Answered: 32 Skipped: 0

TOTAL 32

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

34 / 83


0.00% 0

0.00% 0

31.82% 7

22.73% 5

18.18% 4

4.55% 1

4.55% 1

18.18% 4

Q33 If full-time, the salary range is:Answered: 22 Skipped: 10


Under $50,000

$50,000 to$65,999

$66,000 -$80,999

$81,000-$100,999

$101,000 -$125,999

$126,000 -$150,999

$151,000 -$175,000

More than$175,000

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Under $50,000

$50,000 to $65,999

$66,000 - $80,999

$81,000-$100,999

$101,000 - $125,999

$126,000 - $150,999

$151,000 - $175,000

More than $175,000

35 / 83


43.33% 13

56.67% 17

Q34 Does your firm have a marketing partner?Answered: 30 Skipped: 2

TOTAL 30

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

36 / 83


68.75% 22

31.25% 10

Q35 Does your firm have a marketing budget?Answered: 32 Skipped: 0

TOTAL 32

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

37 / 83


Q36 If yes, between June 2017 and June 2018, what percentage of thefirm’s expenses was marketing-related?


38 / 83


Q37 If yes, between June 2018 and June 2019, what percentage of thefirms expenses are expected to be marketing-related?


39 / 83


Q38 Please rank these common marketing tools for a law firm in terms oftheir effectiveness.(Most effective = 1; Least effective = 12)


3.57%1

17.86%5

7.14%2

7.14%2

21.43%6

10.71%3

0.00%0

7.14%2

3.57%1

10.71%3

10.71%3

0.00%0

28

3.33%1

10.00%3

6.67%2

10.00%3

10.00%3

23.33%7

16.67%5

10.00%3

3.33%1

3.33%1

0.00%0

3.33%1

30

6.67%2

3.33%1

3.33%1

3.33%1

23.33%7

16.67%5

13.33%4

10.00%3

3.33%1

16.67%5

0.00%0

0.00%0

30

14.29%4

14.29%4

10.71%3

10.71%3

17.86%5

7.14%2

0.00%0

7.14%2

0.00%0

7.14%2

7.14%2

3.57%1

28

3.33%1

10.00%3

23.33%7

6.67%2

20.00%6

6.67%2

3.33%1

10.00%3

3.33%1

6.67%2

3.33%1

3.33%1

30

6.67%2

6.67%2

13.33%4

16.67%5

13.33%4

13.33%4

10.00%3

3.33%1

10.00%3

6.67%2

0.00%0

0.00%0

30

7.14%2

10.71%3

3.57%1

10.71%3

14.29%4

14.29%4

0.00%0

10.71%3

7.14%2

7.14%2

7.14%2

7.14%2

28

12.90%4

25.81%8

16.13%5

9.68%3

3.23%1

0.00%0

6.45%2

3.23%1

3.23%1

9.68%3

3.23%1

6.45%2

31

Client Surveys

Media Relations

Brochures

Branding

Entertainingat Social or...

CharitableInvolvement

Advertising

Firm Web Site

Seminars

ClientNewsletters

Cold Calling

TradePublication...

Social Media

0 1 2 3 4 5 6 7 8 9 10

1 2 3 4 5 6 7 8 9 10 11 12 TOTAL

ClientSurveys

MediaRelations

Brochures

Branding

Entertainingat Social orSportingEvents

CharitableInvolvement

Advertising

Firm WebSite

40 / 83


6.25%2

18.75%6

21.88%7

18.75%6

3.13%1

0.00%0

6.25%2

6.25%2

6.25%2

3.13%1

3.13%1

6.25%2

32

3.33%1

16.67%5

23.33%7

3.33%1

10.00%3

13.33%4

10.00%3

10.00%3

3.33%1

0.00%0

3.33%1

3.33%1

30

26.67%8

3.33%1

6.67%2

3.33%1

6.67%2

0.00%0

3.33%1

6.67%2

3.33%1

13.33%4

3.33%1

23.33%7

30

0.00%0

6.67%2

6.67%2

20.00%6

23.33%7

6.67%2

13.33%4

13.33%4

3.33%1

6.67%2

0.00%0

0.00%0

30

3.13%1

15.63%5

12.50%4

12.50%4

6.25%2

15.63%5

15.63%5

6.25%2

9.38%3

3.13%1

0.00%0

0.00%0

32

Seminars

ClientNewsletters

Cold Calling

TradePublicationWriting

SocialMedia

41 / 83


0.00% 0

65.63% 21

0.00% 0

9.38% 3

25.00% 8

Q39 What subset of branding is most important to you?Answered: 32 Skipped: 0

TOTAL 32

Advertising

Institutionalawareness...

Logorecognition

Web presence

Thoughtleadership...

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Advertising

Institutional awareness within the marketplace

Logo recognition

Web presence

Thought leadership recognition

42 / 83


59.38% 19

40.63% 13

Q40 Do you feel the firm's marketing expenses provide a clear return oninvestment?


TOTAL 32

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

43 / 83


77.42% 24

12.90% 4

9.68% 3

Q41 Comparing your firm's two most recent fiscal years, did REVENUES:Answered: 31 Skipped: 1

TOTAL 31

Increase

Decrease

Stay the same

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Increase

Decrease

Stay the same

44 / 83


70.97% 22

9.68% 3

19.35% 6

Q42 Comparing your firm's two most recent fiscal years, did REVENUESPER LAWYER:


TOTAL 31

Increase

Decrease

Stay the Same

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Increase

Decrease

Stay the Same

45 / 83


58.06% 18

12.90% 4

29.03% 9

Q43 Comparing your firm's two most recent fiscal years, did COSTS:Answered: 31 Skipped: 1

TOTAL 31

Increase

Decrease

Stay the same

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Increase

Decrease

Stay the same

46 / 83


67.74% 21

9.68% 3

22.58% 7

Q44 Comparing your firm's two most recent fiscal years, did NETPROFITS:


TOTAL 31

Increase

Decrease

Stay the same

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Increase

Decrease

Stay the same

47 / 83


67.74% 21

6.45% 2

25.81% 8

Q45 Comparing your firm's two most recent fiscal years, did PROFITSPER PARTNER:


TOTAL 31

Increase

Decrease

Stay the Same

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Increase

Decrease

Stay the Same

48 / 83


Q46 Please rank the following elements in order of importance to yourfirm's formula for determining partner compensation. (Most important = 1;

Least important = 5)Answered: 32 Skipped: 0

20.69%6

34.48%10

24.14%7

6.90%2

13.79%4

29

2.59

63.33%19

20.00%6

0.00%0

10.00%3

6.67%2

30

1.77

16.67%3

5.56%1

27.78%5

16.67%3

33.33%6

18

3.44

0.00%0

18.52%5

29.63%8

22.22%6

29.63%8

27

3.63

0.00%0

24.14%7

34.48%10

37.93%11

3.45%1

29

3.21

17.39%4

8.70%2

4.35%1

30.43%7

39.13%9

23

3.65

Billable hours

Rainmaking/Origination

Cross-selling

Profitabilityof clients

Contributionto firm...

Seniority

0 1 2 3 4 5 6 7 8 9 10

1 2 3 4 5 TOTAL WEIGHTED AVERAGE

Billable hours

Rainmaking/Origination

Cross-selling

Profitability of clients

Contribution to firm management

Seniority

49 / 83


3.23% 1

29.03% 9

67.74% 21

0.00% 0

Q47 In my personal opinion, I believe first- and second-year associatesare: (choose one)


TOTAL 31

Grosslyoverpaid

Somewhatoverpaid

Fairlycompensated

Underpaid

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Grossly overpaid

Somewhat overpaid

Fairly compensated

Underpaid

50 / 83


54.84% 17

3.23% 1

41.94% 13

Q48 With respect to first-year associate salaries this year, did your firm:Answered: 31 Skipped: 1

TOTAL 31

IncreaseSalaries

DecreaseSalaries

Keep Them theSame

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Increase Salaries

Decrease Salaries

Keep Them the Same

51 / 83


43.75% 14

56.25% 18

0.00% 0

Q49 Is your firm able to charge clients for first- and second-yearassociates?


TOTAL 32

Always

Sometimes

Never

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Always

Sometimes

Never

52 / 83


9.68% 3

3.23% 1

6.45% 2

80.65% 25

Q50 Is your firm planning to change compensation models for:Answered: 31 Skipped: 1

TOTAL 31

Partners

Non-partners

Both

Neither

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Partners

Non-partners

Both

Neither

53 / 83


12.50% 4

3.13% 1

3.13% 1

9.38% 3

3.13% 1

3.13% 1

3.13% 1

0.00% 0

34.38% 11

3.13% 1

0.00% 0

90.63% 29

Q51 Between June 2017 and June 2018, what actions did your firm taketo retain profitability levels? Please check all that apply.



Reduce Numberof equity...

Lay offnon-equity...

Lay offassociates

Lay offsupport staff

Reduce lateralhiring

Reduceentry-level...

Reducemarketing costs

Rescind/Deferoffers to...

Switchpractice foc...

Reduce partnercompensation

Reduceassociate...

Raise billingrates

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Reduce Number of equity partners

Lay off non-equity partners

Lay off associates

Lay off support staff

Reduce lateral hiring

Reduce entry-level hiring

Reduce marketing costs

Rescind/Defer offers to incoming first-year associates

Switch practice focus to higher-demand areas

Reduce partner compensation

Reduce associate compensation

Raise billing rates

54 / 83


12.50% 4

87.50% 28

Q52 Between June 2017 and June 2018, has your firm de-equitized anypartners?


TOTAL 32

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

55 / 83


Q53 If yes, what percentage of the firm’s equity tier was de-equitized?Answered: 2 Skipped: 30

56 / 83


15.63% 5

84.38% 27

Q54 Does your firm expect to de-equitize partners between June 2017and June 2018?


TOTAL 32

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

57 / 83


Q55 If yes, what percentage of the firm’s equity tier do you expect to de-equitize?


58 / 83


25.00% 8

75.00% 24

Q56 Does your firm have a mandatory retirement policy?Answered: 32 Skipped: 0

TOTAL 32

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

59 / 83


59.38% 19

40.63% 13

Q57 Does your firm have a leadership succession plan in place?Answered: 32 Skipped: 0

TOTAL 32

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

60 / 83


58.06% 18

41.94% 13

Q58 Does your firm provide leadership training for leaders at any level?Answered: 31 Skipped: 1

TOTAL 31

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

61 / 83


83.87% 26

16.13% 5

Q59 Does your firm provide business development training?Answered: 31 Skipped: 1

TOTAL 31

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

62 / 83


22.58% 7

77.42% 24

Q60 The American Bar Association and Philadelphia Bar Associationrecommend that each lawyer work 50 hours of pro bono per year.

Between June 2017 and June 2018, did your firm meet that figure?Answered: 31 Skipped: 1

TOTAL 31

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

63 / 83


65.22% 15

73.91% 17

13.04% 3

17.39% 4

Q61 If not, what have been the main obstacles in doing so? Please checkall that apply.Answered: 23 Skipped: 9


Increasedbillable hou...

Lack ofinterest in ...

Lack ofencouragemen...

Lack ofknowledge of...

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Increased billable hour equirements/responsibilities

Lack of interest in pro bono from lawyers at firm

Lack of encouragement/flexibility from management

Lack of knowledge of pro bono opportunities

64 / 83


33.33% 10

10.00% 3

56.67% 17

Q62 Compared to 10 years ago, in my personal opinion, the practice oflaw is (choose one):


TOTAL 30

Less enjoyable

More enjoyable

Same

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Less enjoyable

More enjoyable

Same

65 / 83


75.00% 9

8.33% 1

25.00% 3

58.33% 7

41.67% 5

0.00% 0

Q63 If you believe it is less enjoyable, why? (Choose your top tworeasons):



Increasedeconomic...

Increasedfocus on cli...

Decrease inattorney...

Increasedclient...

Overall risein competiti...

Other (pleasespecify)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Increased economic pressures

Increased focus on client development

Decrease in attorney professionalism & civility

Increased client demands/pressure to lower fees

Overall rise in competitive market


66 / 83


28.13% 9

71.88% 23

Q64 Does your firm regularly use client satisfaction surveys?Answered: 32 Skipped: 0

TOTAL 32

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

67 / 83


62.50% 5

37.50% 3

Q65 If yes, are they (choose one):Answered: 8 Skipped: 24

TOTAL 8

Oral

Written

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Oral

Written

68 / 83


28.57% 2

0.00% 0

71.43% 5

Q66 If yes, how often (choose one):Answered: 7 Skipped: 25

TOTAL 7

At end ofmatter

Quarterly

Annually

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


At end of matter

Quarterly

Annually

69 / 83


21.88% 7

68.75% 22

9.38% 3

Q67 Concerning bills for legal services, during the past year, your firm'sclients have (choose one):


TOTAL 32

Paid withoutmuch hassle

Sometimesasked for...

Alwaysdemanded...

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Paid without much hassle

Sometimes asked for reductions

Always demanded reductions

70 / 83


18.75% 6

6.25% 2

68.75% 22

6.25% 2

Q68 Concerning alternative billing, you have found your firm's clients(choose one):Answered: 32 Skipped: 0

TOTAL 32

Are eager tohear creativ...

Come to uswith creativ...

Still preferhourly billing


0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Are eager to hear creative strategies

Come to us with creative strategies

Still prefer hourly billing


71 / 83


11.11% 3

70.37% 19

18.52% 5

Q69 For those clients who do encourage alternative billing, the preferredmethod is (choose one):


TOTAL 27

Task-basedbilling

Flat fee forprojects

Fixed fee plusoutcome-base...

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Task-based billing

Flat fee for projects

Fixed fee plus outcome-based bonus

72 / 83


100.00% 32

0.00% 0

Q70 Do you ever provide clients with an expected budget?Answered: 32 Skipped: 0

TOTAL 32

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

73 / 83


25.00% 8

75.00% 24

Q71 Do you employ legal project management staff?Answered: 32 Skipped: 0

TOTAL 32

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

74 / 83


70.97% 22

29.03% 9

Q72 Does your firm have a diversity initiative?Answered: 31 Skipped: 1

TOTAL 31

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

75 / 83


93.55% 29

6.45% 2

Q73 In the past year, have you received requests for proposals thatinclude inquiries about the number of minority and female attorneys

working at your firm?Answered: 31 Skipped: 1

TOTAL 31

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

76 / 83


0.00% 0

100.00% 29

Q74 Has your firm lost any clients due to diversity issues?Answered: 29 Skipped: 3

TOTAL 29

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

77 / 83


24.14% 7

75.86% 22

Q75 Has your firm gained any clients due to diversity issues?Answered: 29 Skipped: 3

TOTAL 29

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

78 / 83


41.94% 13

58.06% 18

Q76 Has your firm lost any clients due to convergence (the reconciliationof work in a smaller number of outside firms)?


TOTAL 31

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

79 / 83


64.52% 20

35.48% 11

Q77 Has your firm gained any work due to convergence?Answered: 31 Skipped: 1

TOTAL 31

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

80 / 83


3.13% 1

6.25% 2

31.25% 10

9.38% 3

21.88% 7

28.13% 9

Q78 Your firm has (choose one) full-time attorneys:Answered: 32 Skipped: 0

TOTAL 32

1-10

11-25

26-50

51-80

81-125

More than 125

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


1-10

11-25

26-50

51-80

81-125

More than 125

81 / 83


6.45% 2

61.29% 19

0.00% 0

32.26% 10

Q79 Your firm is headquartered in (choose one):Answered: 31 Skipped: 1

TOTAL 31

Pittsburgh

Philadelphia

Harrisburg


0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Pittsburgh

Philadelphia

Harrisburg


82 / 83


62.50% 20

18.75% 6

18.75% 6

Q80 Your firm is best described as (choose one):Answered: 32 Skipped: 0

TOTAL 32

Full-service

Limitedpractice areas

Boutique

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Full-service

Limited practice areas

Boutique

83 / 83


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