managing epps as a client admin - ellie...

Managing EPPS as a Client Admin


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Copyright Statement

© 2020 Ellie Mae, Inc. Ellie Mae®, Encompass®, AllRegs®, DataTrac®, Ellie Mae Network™, Mavent®, Millennial Tracker™, Mortgage Returns®, Prospect Manager®, Total Quality Loan®, True CRM®, TQL® and the Ellie Mae logo are trademarks of Ellie Mae, Inc. or its subsidiaries. All rights reserved. Other company and product names may be trademarks or copyrights of their respective owners.

Rev. 4/23/2020

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Table of Contents

Table of Contents ............................................................................................................................................................. 3

Introduction ......................................................................................................................................................................... 1

Managing EPPS as a Client Admin .................................................................................................................................. 2

Admin Tabs .................................................................................................................................................................... 2

Dashboard ........................................................................................................................................................................... 3

Dashboard ........................................................................................................................................................................ 4

To Upload a Rate Sheet:.......................................................................................................................................... 4

To View Investor Base Pricing: ................................................................................................................................ 5

To Edit an Investor: .................................................................................................................................................. 5

To Disable Until Next Reprice: ................................................................................................................................. 6

To Worsen Until Next Reprice: ................................................................................................................................. 6

Rule Manager ...................................................................................................................................................................... 7

Rule Manager ................................................................................................................................................................... 8

To Create a Rule: ..................................................................................................................................................... 8

To Test a Rule: ...................................................................................................................................................... 10

To Promote a Rule to Production: .......................................................................................................................... 10

To Edit a Rule: ....................................................................................................................................................... 11

To Delete a Rule: ................................................................................................................................................... 11

Rule Filters ............................................................................................................................................................. 11

Hidden Check Box ................................................................................................................................................. 12

Columns ................................................................................................................................................................. 12

Actions ................................................................................................................................................................... 12

Custom Fields ................................................................................................................................................................... 13

Custom Fields................................................................................................................................................................. 14

To Create a Custom Field Definition: ..................................................................................................................... 14

To Promote a Custom Field Definition: .................................................................................................................. 15

To Edit a Custom Field Definition ........................................................................................................................... 15

To Delete a Custom Field Definition: ..................................................................................................................... 16

To Expire a Custom Field Definition: ...................................................................................................................... 16

To View a Custom Field Definition: ........................................................................................................................ 16

Programs .......................................................................................................................................................................... 17

Programs ........................................................................................................................................................................ 18

To Enable Programs, Create Aliases, and Create Customer-Specific Program Codes: ........................................ 18

Settings .............................................................................................................................................................................. 19

Settings .......................................................................................................................................................................... 20

To Configure Company Settings: ........................................................................................................................... 20


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Lock Desk Settings ....................................................................................................................................................... 25

To Set a Schedule: ................................................................................................................................................ 25

Lock Period Aliases and Rate Filters ............................................................................................................................ 26

Lock Period Aliases ............................................................................................................................................... 26

To Set Lock Period Aliasing: .................................................................................................................................. 27

Rate Filters............................................................................................................................................................. 27

To Filter Rates: ...................................................................................................................................................... 27

Geographies ................................................................................................................................................................. 28

To Create a Geography Definition: ........................................................................................................................ 28

To Promote a Geography:...................................................................................................................................... 30

To View the Current Production Version of a Geography: ..................................................................................... 30

To View Versions of a Geography: ........................................................................................................................ 30

To Hide a Geography ............................................................................................................................................. 31

To Unhide a Geography Definition: ........................................................................................................................ 32

Company ........................................................................................................................................................................... 33

Company ........................................................................................................................................................................ 34

To Create a New Office:......................................................................................................................................... 34

To Edit an Office: ................................................................................................................................................... 36

To Delete an Office: ............................................................................................................................................... 36

Update User ................................................................................................................................................................. 36

To Create a User: .................................................................................................................................................. 36

To Edit a User: ....................................................................................................................................................... 37

To Delete a User: ................................................................................................................................................... 38

To Move a User Between Offices: ......................................................................................................................... 38

Manager Rights ............................................................................................................................................................ 39

To Configure Manager Rights: ............................................................................................................................... 39

Email Password Reset ................................................................................................................................................. 42

To Send a Password Reset Email: ........................................................................................................................ 42

Comp Tiers ........................................................................................................................................................................ 43

Comp Tiers ..................................................................................................................................................................... 44

To Create a Comp Tier: ......................................................................................................................................... 44

To View User Tier Assignments: ............................................................................................................................ 45

To Assign Users to a Comp Tier: ........................................................................................................................... 45

To Edit or View Detailed Information for a Comp Tier: ........................................................................................... 46

To Copy a Comp Tier: ............................................................................................................................................ 46

To View History of Changes for a Comp Tier: ........................................................................................................ 47

To Delete a Comp Tier: .......................................................................................................................................... 47

To Remove Users from a Comp Tier: .................................................................................................................... 47

To Sort Tiers: ......................................................................................................................................................... 47

Introduction


2 Introduction


Client Admin is an administrative right that may be assigned to one or more users in your company. The user

assigned with this right in the Encompass Product and Pricing Service (EPPS) Admin settings acts as a type of

client administrator who can manage their company’s investor pricing, rules, custom fields, programs, certain

company settings, offices and users, and company LO compensation policies without having to rely on Ellie Mae

Technical Support (Technical Support) or the EPPS Technical Operations Group (EPPS Tech Ops) team.

Ellie Mae will automatically assign the Client Admin right to one user from your company (usually the primary

EPPS contact). Once that right is assigned to the user, Ellie Mae will contact your company with the name of the

user selected.

Note: For a user to be assigned the Client Admin right, you must be using EPPS 4.0 or later. The first user

assigned with the Client Admin right may assign the Client Admin right to additional users as needed.

Admin Tabs The Client Admin can use the Admin tabs to manage investor pricing, rules, programs, certain company settings,

offices and users, and company LO compensation policies. The Admin tab has six (6) subordinate tabs that

provide access to the various features.

▪ Dashboard – Enables users to monitor the current status of investor pricing, disable or worsen investor

pricing, upload rate sheets, and maintain investor credentials.

▪ Rule Manager - Enables users to build rules, applied to existing Investor relationships, to set profit

margins (formerly known as holdbacks) and loan level price adjustments, display qualification notes, and

disqualify loans conditionally based on an evaluation of up to ten (10) of the most commonly tested loan

characteristics.

▪ Custom Fields – Enables users to import additional Encompass fields (located in the Lock Request

Additional Field setting) into EPPS and condition rules on the values in these fields.

▪ Programs - Enables users to select the programs from each investor that are available to your users, and

to create program name aliases and program codes that display in the Encompass Product and Pricing

Service when your users search for rates.

▪ Settings - Enables users to manage certain company settings.

▪ Company – Enables users to manage offices and users.

▪ Comp Tiers – Enables users to create compensation tiers (comp tier) of predefined profit margins for

lender-paid broker compensation for banked loans so that multiple users or entire offices can be quickly

assigned to a comp tier.

Dashboard

Section

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4 Section 1: Dashboard

Dashboard

The Dashboard tab enables you to monitor the current status of investor pricing, disable or worsen investor

pricing, upload rate sheets, and maintain investor credentials. This tab replaces the Lender tab. In addition, all

references to “Lender” have been updated to “Investor”.

Note: To indicate to users that an investor is repricing and that pricing is disabled until the reprice is complete, a

Reprice icon is displayed next to the affected Rate Doc.

Users with the Manage Investors manager rights will start on the Dashboard tab when they log into EPPS

directly via a web browser.

For additional information on the Dashboard, refer to the Using the Encompass Product and Pricing Service

(EPPS) Client Dashboard document.

To Upload a Rate Sheet:

1. Log into EPPS as a Client Admin.

2. Click the Admin tab, and then click the Dashboard tab.

3. Click on the Upload link.

4. Drag and drop the rate sheet file or click in the outlined box to browse for the file.

Note: The accepted file types are CSV, XLS, XLSM, and XLSX.

5. Click Upload and then click Close.


Section 1: Dashboard 5

To View Investor Base Pricing:



3. Click on the Rates link.

4. Select the program whose rates you want to view from the drop-down list.

5. Click the arrows to toggle through the programs.

6. Click OK to return to the Dashboard tab.

To Edit an Investor:



3. To enable or disable an investor, click the Edit link.

4. Select an option from the Manage lender access by drop-down list to manage lenders by Category or

Office.

5. To manage lender access by office, select:

▪ No Office - The investor will be disabled for all of your offices.

▪ All Offices- The investor will be enabled for all of your offices.

▪ Admin Only - The investor will be enabled only for the Admin offices indicated on this list.

▪ Select Offices - The investor will be enabled only for the offices selected on this list.

6. Enter an alternative investor name, if applicable.

7. Enter a Reprice Percent to be applied for this investor when Worsen Until Next Reprice is selected on

the Dashboard tab.

8. Enter a Reprice Email(s) for those email addresses you want to receive a system-generated email

notification when this investor reprices.

Note: These emails are only sent when the Disable Until Next Reprice or Worsen Until Next Reprice

features are set for the investor.


6 Section 1: Dashboard

9. Select the Disable pricing when stale check box to disable pricing for a program when the rate sheet is

stale.

▪ To configure the policy for determining when a rate sheet is stale, in the Stale Pricing Interval

field, enter the number of business hours that are allowed to elapse after the rate sheet was last

updated. The rate sheet will be considered stale after the allotted time expires.

10. If needed, type a note that will only display for an administrator.

11. Enter your investor’s web site credentials, if applicable.

12. Clear the Pricing Suspended check box after you have updated your login credentials in response to a

failed login attempt.

13. When done, click Save.

To Disable Until Next Reprice:

The Disable Until Next Reprice button enables you to quickly disable pricing for multiple investors.



3. Select the investor(s) whose pricing you want to disable.

4. Click the Disable Until Next Reprice button.

5. When prompted, click OK.

To Worsen Until Next Reprice:

The Worsen Until Next Reprice button enables you to quickly worsen pricing for multiple investors.



3. Select the investor(s) whose pricing you want to disable.

4. Click the Worsen Until Next Reprice button.


Rule Manager

Section

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8 Section 2: Rule Manager

Rule Manager

The Rule Manager enables you to build rules, applied to existing Investor relationships, to set profit margins

(formerly known as holdbacks) and loan level price adjustments, display qualification notes, and disqualify loans

conditionally based on an evaluation of a combination of up to ten (10) of the most commonly tested loan

characteristics.

Note: Most existing holdbacks will be imported into the Rule Manager as Profit Margin rules.

The rules are created in the form of conditional statements that can affect pricing and a loan’s eligibility

(qualification). The conditional statement is constructed of one Rule Task (the “then” portion of the conditional

statement) and up to ten Rule Conditions (the “if” portion of the conditional statement).

Combined with existing EPPS functionality, the Rule Manager enables you to customize and self-brand Investor

loan programs by referring to an investor’s existing programs and guidelines. The Rule Manager is intended for

clients who want to add additional pricing adjustments or qualification criteria to existing investor relationships and

clients who want to offer customized self-branded loan programs but do not want to have to maintain their own

product guidelines.

For additional information on the Rule Manager, refer to the Using the Encompass Product and Pricing Service

(EPPS) Rule Manager document.

To Create a Rule:


2. Click the Admin tab, and then click the Rule Manager tab.

3. Click Create New Rule.


Section 2: Rule Manager 9

4. In the Rule Header section, which contains general rule information, enter the following required

information.

▪ Rule Name - A unique client-defined identifier for the rule.

▪ Effective Date - The date and time when the rule will become active in EPPS.

5. The remaining fields in this section are optional.

▪ Expiration Date - The date and time when the rule will expire in EPPS.

▪ Profile - The version profile of the rule. The default is “Test” for new rules.

▪ Comments - Free form text up to 250 characters. It will be displayed on the Rule Listing page.

6. In the Rule Task Section, which contains details about the task the rule will be performing, enter the

following required information.

▪ Task Name - Select a task from the drop-down list. Based on the task selected, additional related

fields will be displayed.

7. Depending on the selected task, the following fields can be required, optional, or disabled.

▪ Description - The line item pricing description displayed in EPPS on the Qualify tab when

clicking on the Details link, on the Summary tab, and on the Secondary Lock Tool in Encompass.

Descriptions can be up to 100 characters in length.

▪ Program Notes - These notes are displayed in EPPS on the Qualify tab, the Summary tab, and

on the Secondary Lock Tool in Encompass. Notes an be up to 500 characters in length.

8. Select the Display Description Only to Users with View Profit Margin Rights check box if you want

the description and the itemized effect of the task on pricing to be displayed only to users with the “View

Profit Margin” right. For users without the “View Profit Margin” right, the effect of the task on pricing will be

reflected in the base price displayed to these users.

▪ If the check box is not selected, the description and the itemized effect of the task on pricing will

be displayed to all users.

9. In the Rule Condition section, which contains the details of the conditions on which the rule execution will

be based, select up to a maximum of ten (10) conditions.

▪ Conditions are optional.

▪ Each condition will be displayed in its own row in the Condition grid.

▪ Based on the condition selected, additional related fields will be displayed.

▪ To delete a condition, click on the “X” to the left of the row.

10. Click Save to save the rule.

▪ Validation errors will be displayed at the top of the page and must be corrected before the rule

can be saved.



To Test a Rule:

Before promoting your rule to Production, you can test it using a modified Qualify tab. At the bottom of the page,

there is a Test button. By clicking the Test button, the loan will be qualified using any effective Test rules.

To verify that your rule is working, compare the qualification results before executing your Test rule to the results

with your Test rule applied.

For example, if a Test rule is applied with the task “Display a Program Note” with the program note of “This is a

test.”, your initial qualification results should not include “This is a test.”, while the results with your Test rule

applied should include “This is a test.”.

To Promote a Rule to Production:

Once you have created a rule and tested it, you can promote it to a Production version.



3. Locate the rule you want to promote in the Rule Manager Listing page.

4. Click the Versions link.

5. Test rules are displayed at the top of the grid.

6. Click the Promote link.



Section 2: Rule Manager 11

8. Enter a reason for promoting the rule, and then click OK.

▪ Your reason is recorded in the permanent History Log. The log serves as an audit trail for each

rule version.

9. Your Test version rule will be replaced by a new Production version rule.

To Edit a Rule:



3. Locate the rule you want to edit in the Rule Manager Listing page.

4. Click on the rule.

5. Click on the Edit link and make your changes.

Note: If there is more than one version of the rule, select the version you want to edit.


To Delete a Rule:



3. Locate the rule you want to delete in the Rule Manager Listing page.

4. Click on the rule.

5. Click on the Delete link.

Note: If there is more than one version of the rule, select the version you want to delete.


Rule Filters

To easily locate rules, the Rule Filters at the top of the Rule Manager Listing page enable you to filter which rules

are displayed in the list. Up to ten (10) filters can be used at a time. Each filter has multiple selections.

For example, to display rules with a condition where the State is California, New York, or Florida, select the State

filter, and then select the three States from the drop-down list.

Filters can be deleted by clicking on the “X” to the left of the filter.



Hidden Check Box

The Hidden check box manages which rules are displayed on the Rule Manager Listing page.

▪ If Hidden is selected, only rules marked as Hidden are displayed.

▪ To mark a rule as Hidden, click on the Hide link.

▪ The Versions and Copy links are disabled.

▪ The Hide link is replaced with an Unhide link.

▪ If Hidden is not selected, only rules not marked as Hidden are displayed.

Columns

The Columns button enables you to select which columns are displayed on the Rule Manager Listing page. Your

column selections are specific to you and will be retained until you change your selections.

Note: The Rule Name and Actions columns are always displayed.

Select the columns you want displayed from the drop-down list. Once your selections are made, click the Update

button at the bottom of the pop-up window to apply your changes.

The Default button returns the columns to the default selections.

Actions

The Actions column displays the available actions for each rule.

▪ View - Opens the Rule Definition page to the current Production version of the rule in read-only mode.

▪ Versions - Opens the Rule Versions page. It is disabled for rules marked as Hidden.

▪ Copy - Opens the Rule Definition page. It is disabled for rules marked as Hidden.

▪ The fields on the Rule Definition page are filled with the values from the current Production version of the

original rule, if one exists.

▪ The Rule Name is set to “Copy of” plus the name of the original rule.

▪ The Version Profile is set to “Test”.

▪ Hide - Available for rules not already marked as Hidden.

▪ Expires the current Production version of the rule and a History Log entry is created.

▪ Retracts the Production version of a rule with a future effective date and a History Log is created.

▪ Rule is marked as Hidden.

▪ Unhide - Available for rules already marked as Hidden.

▪ Rule is no longer marked as Hidden.

Custom Fields

Section

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14 Section 3: Custom Fields

Custom Fields

Use the Custom Fields tab to import additional Encompass fields (located in the Lock Request Additional Field

setting) into EPPS and condition rules on the values in these fields.

Note: The Client Admin must be assigned with the Manage Custom Fields manager right in order to access the

Custom Fields tab.

On the Custom Fields Versions page (displayed when you click on the Custom Fields tab), a list of custom field

definitions is displayed. For each definition, the following information is provided:

▪ Effective Date - The date and time when the custom field definition will become active in EPPS.

▪ Actions - The actions available for each custom field definition (e.g., edit, promote, expire, etc.).

▪ Edit – Opens a Test or current Production version of the definition in edit mode.

▪ Promote – Enables you to promote a Test version of the definition.

▪ Delete – Enables you to delete a Test version of the definition.

Note: You cannot delete a Production version of the custom field definition.

▪ Expire – Enables you to expire the current active Production version of the definition.

▪ View – Opens a historical Production version of the custom field definition in read-only mode.

▪ Profile - Indicates whether the custom field definition is in Test or Production.

▪ Expiration Date - The date and time when the custom field definition will expire in EPPS.

▪ Last Change Date - The date and time the custom field definition was last modified.

▪ User - The user who created the custom field definition.

▪ Comments - Any comments added to the custom field definition.

To Create a Custom Field Definition:


2. Click on the Admin tab, and then click on the Custom Fields tab.

3. Click on the Import Custom Field Definitions button. The fields entered on the Lock Request Form tab

of the Encompass Lock Request Additional Fields setting are imported into the Custom Field Definitions

page.


Section 3: Custom Fields 15

4. In the required Effective Date field, enter the date and time when the custom field definition will become

active in EPPS.

▪ The Effective Date cannot be blank.

▪ The Effective Date cannot be identical to the Effective Date of any existing Production or Test

version.

5. In the optional Expiration Date field, enter the date and time when the custom field definition will expire

in EPPS.

▪ The Expiration Date cannot be equal or prior to the Effective Date.

▪ The Expiration Date cannot be identical to the Expiration Date of any existing Production or

Test version.

6. Click Save to save your changes.

To Promote a Custom Field Definition:



3. Locate the custom field definition you want to promote on the Custom Fields Versions page.

Note: You can only promote Test versions.

4. Click on Promote in the Actions column.

5. When prompted, click OK to promote the Test version to a Production version.

▪ If the Effective Date is blank, a message requiring a valid Effective Date is displayed.

▪ If the Effective Date is prior to the current date and time, a message stating the effective date

and time cannot be prior to the current date and time is displayed.

▪ All Rules are scanned to identify references to custom fields not included in the promoted Custom

Field Definition. A message stating there are Rules referencing custom fields not in the current

Production version of the Custom Field Definition is displayed and a list of those Rules are

provided.

To Edit a Custom Field Definition



3. Locate the custom field definition you want to edit on the Custom Fields Versions page.

4. Click on Edit in the Actions column.

▪ In Test versions, the Effective Date and Expiration Date can be edited.

▪ In Production versions, only the Expiration Date can be edited.

▪ The Effective Date cannot be blank.

▪ The Effective Date cannot be identical to the Effective Date of any existing Production or Test

version.

▪ The Expiration Date cannot be equal or prior to the Effective Date.

▪ The Expiration Date cannot be identical to the Expiration Date of any existing Production or

Test version.

5. Click Save to save your changes.


16 Section 3: Custom Fields

To Delete a Custom Field Definition:



3. Locate the custom field definition you want to delete on the Custom Fields Versions page.

4. Click on Delete in the Actions column.

Note: You can only delete Test versions.

5. When prompted, click OK to delete the Test version to a Production version.

To Expire a Custom Field Definition:



3. Locate the custom field definition you want to expire on the Custom Fields Versions page.

4. Click on Expire in the Actions column.

Note: You can only expire the current active Production versions with no Expiration Date or an Expiration

Date in the future.

5. When prompted, click OK to expire the current active Production version. The custom fields are no longer

applied to qualifications.

To View a Custom Field Definition:



3. Locate the custom field definition you want to view on the Custom Fields Versions page.

Note: You can only view historical Production versions in read-only mode.

4. Click on View in the Actions column.

Programs

Section

4


18 Section 4: Programs

Programs

Use the Programs tab to select the programs from each lender that are available to your users, and to create

program name aliases and program codes that display in EPPS when your users search for rates. Aliases enable

users to select programs without viewing investor-specific terms, product names, or codes. When you create and

save an alias for a program name or program code, the alias displays in EPPS instead of the lender's default

name or code.

To Enable Programs, Create Aliases, and Create Customer-Specific Program Codes:

1. On the Admin tab, click the Programs tab.

2. Select an Investor from the drop-down list.

3. To display a program when users search for rates, select the check box in the Enabled column next to

that program.

4. To hide a program when users search for rates, clear the check box in the Enabled column next to that

program. To create an alias for a program name, type the alias in the Program Alias column.

5. To create a new program code for a program, type the new code in the Program Code column.

6. When finished enabling programs and entering aliases, click Save.

Settings

Section

5


20 Section 5: Settings

Settings

Use the Settings tab in to manage company settings.

▪ To navigate to the Lock Desk Settings, click the Lock Desk Settings link at the top of the page.

▪ To navigate to the Lock Period Aliases and Rate Filters, click the Lock Period Aliases and Rate Filters

link at the top of the page.

▪ To navigate to Geographies, click the Geographies link at the top of the page.

Note: The Client Admin must be assigned with the Change Lock Status manager right in order to access the

Settings tab.

To Configure Company Settings:


2. Click the Admin tab, and then the Settings tab.

3. Enter the default lock period (in days) in the Def. Lock field.

4. Enter the maximum number of rate alerts allowed in the Rate Alerts field. Rate Alerts automatically alert

you when a rate or price target for a loan has been reached.

5. Enter the email address of your company contact in the General Email field. It is used for reference

purposes only and is not used to send emails.

6. Enter the email address of your user manager in the User Mgr Email field. It is used for reference

purposes only and is not used to send emails.

7. In the Eligible States section, select the states where you are licensed to do business.

8. The Options section is used to manage features on the EPPS Qualify and Summary tabs. Select from the

following options:

▪ Skip Income Checks – If selected, income checking rules are not considered for qualified

programs and rates on the Qualify tab.

▪ Skip Asset Checks – If selected, asset checking rules are not considered for qualified programs

and rates on the Qualify tab.


Section 5: Settings 21

▪ Allow Lock Requests – If selected, the Lock Request button displays at the bottom of the

Summary tab. Authorized users may click this button to submit a rate lock request to the lock

desk via EPPS.

▪ Round down Correspondent prices – If selected, prices are rounded down by an eighth for

loans in the Correspondent channel.

▪ Round down Broker prices – If selected, prices are rounded down by an eighth for loans in the

Broker channel.

▪ No Closing Costs – If selected, a No Closing Cost option is displayed on the General tab and

EPPS will return the appropriate profit margin or loan level price adjustment (LLPA).

▪ Flagged – If selected, the Flagged check box on the Qualify tab is selected and flagged

programs are included in Qualification results.

9. In the Encompass section, select the Encompass options you want to enable on the Summary tab.

▪ As a best practice, Banker edition customers should set Float Option to OFF, Disable non-LOS

Lock to ON, Allow Re-price on submitted Loans to ON, and Allow loan program changes on

Re-Lock to ON.

▪ As a best practice, Broker edition customers should set Float Option to ON, Disable non-LOS

Lock to OFF, Allow Re-price on submitted Loans to OFF, and Allow loan program changes

on Re-Lock to OFF.

10. In the Product Types section, select the product types you want to include in product and pricing results

on the Qualify tab.

▪ Each product type selected here will display near the top of the Qualify tab along with a

corresponding check box. Authorized users may select or clear a check box to include or exclude

the product from the list of programs and rates.

11. Select the APOR Discount Point Exclusion Test check box to enable the test.

▪ If the APOR Discount Point Exclusion test is enabled, set the discount point thresholds (the

standard is 2 (two) thresholds).

Note: The allowable range is between 0.000 and 10.000.



For a loan to pass the APOR Discount Point Exclusion test:

▪ Up to 2 (two) bona fide discount points may be excluded from total points and fees if the

Undiscounted Rate (field ID 3293) does not exceed the APOR (field ID 3134) by more than one

percentage point.

▪ Up to 1 (one) bona fide discount point may be excluded from total points and fees if the

Undiscounted Rate (field 3293) does not exceed the APOR (field ID 3134) by more than two

percentage points.

12. Select the Rate Reduction Discount Point Exclusion Test check box to enable the test.

▪ If the Rate Reduction Discount Point Exclusion Test is enabled, set the rate reduction basis (the

standard is 0.25).

Note: The allowable range is between 0.000 and 1.000.

13. Select the Starting Adjusted Rate Definition you would like to use. This enables Encompass and the

Encompass Compliance Service (ECS) to correctly run a Qualified Mortgage analysis. By default, “Define

Starting Adjusted Rate Above Par*” is selected.

14. Use the Encompass Update Elements section to specify the data in the loan file that will be overwritten

with EPPS data when a loan program is selected in EPPS. Refer to the following table to determine the

fields in the loan file that will be overwritten with EPPS data based on the check boxes you select here.

EPPS Company Setting Corresponding Encompass Fields

When this check box is selected… …this field in the loan file is updated with EPPS data

Adjustments to SRP Transfers the SRP adjustments from EPPS to Encompass

Amortization Type (Fixed, ARM) Amortization Type (field ID 608)

Amortization Type (field ID 2953)





ARM adj periods & caps 1st Change (field ID 696)

Life Cap (field ID 247)

1st Adj Cap (field ID 697)

Adj Cap (field ID 695)

Adj Period (field ID 694)

ARM Index Margin (including HELOC) Index (field ID 4513)

Margin (field ID 689)

Buy Side Profitability Details Returns profit margins and round down values into the profitability section of Secondary Registration

Community Affordable Second Community Seconds (field ID MORNET.X29)

Condotel Subject Property is a Condotel (field ID 4115)

Credit/FICO Borr Experian FICO (field ID 67)

Borr TransUnion Empirica (field ID 1450)

Borr Equifax BEACON (field ID 1414)

Co-Borr Experien FICO (field ID 60

Co-Borr TransUnion Empirica (field ID 1452)

Co-Borr Equifax BEACON (field ID 1415)

Documentation type (fixed, stated . . . ) Loan Documentation Type Code (field ID MORNET.X67)

Escrow waiver flag Escrow will be waived (field ID MORNET.X15)

HELOC Program Variables For the full list of fields and instructions on how to complete these fields for your HELOC products, refer to the HELOC Program Variables Reference Sheet.

The HELOC Program Variables will be implemented at the discretion of the Investor and Custom Investor.

Investor (Secondary Lock Tool, Sell side) Investor (field ID 2278)

Lender (Borrower Summary) Lender (field ID 1264)

Lender Fee Waiver Lender Fee Waiver (field ID 4459)

Lien position (1st, 2nd) Lien Position (field ID 420)

Lien Position (field ID 2958)

Link to Guidelines for Secondary Buy Requests

Controls the display of formatted investor guidelines displayed in the guidelines link on the Qualify tab on Secondary Buy Requests

Link to Guidelines for Secondary Sell Requests

Controls the display of formatted investor guidelines displayed in the guidelines link on the Qualify tab on Secondary Sell Requests

Link to Guidelines for TPO Controls the display of formatted investor guidelines displayed in the guidelines link on the Qualify tab on TPO Connect

Link to Guidelines on Quote Requests Controls the display of formatted investor guidelines displayed in the guidelines link on the Qualify tab on Quote Requests

LO Comp to be returned with price adjustments

LO Comp data is included in the Pricing Adjustment section of the Encompass Secondary Lock Tool

https://help.elliemae.com/epps/documents/HELOC%20Program%20Variables%20Reference%20Sheet.xlsx

https://help.elliemae.com/epps/documents/HELOC%20Program%20Variables%20Reference%20Sheet.xlsx





Loan amount (base) Loan Amount (field ID 1109)

Loan Amount (field ID 3043)

Loan purpose Purpose of Loan (field ID 19)

Purpose of Loan (field ID 2951)

Loan Type (Conventional, FHA, VA...) Loan Type (field ID 1172)

Loan Type (field ID 2952)

Lock days (Borrower Summary) # of Days (field ID 432)

Mortgage lates (30, 60, etc.) Underwriting Mrtg 30 Days (field ID 2558)

Underwriting Mrtg 60 Days (field ID 2559)




No Closing Cost No Closing Cost (field ID 3892)

Non-Warrantable Condo Subject Property is a Non-Warrantable Project (field ID 4116)

PITI reserves (unused?) This field is not used.

Prepayment penalty term Penalty Term (field ID 2964)

Price Table (adjusted) on Quote Requests Includes the adjusted Pricing Table in the lock confirmation attached to the eFolder in Encompass for Quote Requests

Price Table (adjusted) on Secondary Buy Requests

Includes the adjusted Pricing Table in the lock confirmation attached to the eFolder in Encompass for Secondary Buy Requests

Price Table (adjusted) on Secondary Sell Requests

Includes the adjusted Pricing Table in the lock confirmation attached to the eFolder in Encompass for Secondary Sell Requests

Price Table (raw) on Quote Requests Includes the raw Pricing Table in the lock confirmation attached to the eFolder in Encompass for Quote Requests

Price Table (raw) on Secondary Buy Requests

Includes the raw Pricing Table in the lock confirmation attached to the eFolder in Encompass for Secondary Buy Requests

Price Table (raw) on Secondary Sell Requests

Includes the raw Pricing Table in the lock confirmation attached to the eFolder in Encompass for Secondary Sell Requests

Program Code Lock Plan Code (field ID 3041)

Program name, Borrower Summary Loan Program (field ID 1401)

Loan Program (field ID 2866)

Program notes Program Notes (field ID 2144)

Property value Appraised Value (field ID 356)

Appraised Value (field ID 2949)

Qualifying Rate used to test DTI Qual Rate (field ID 1014)

Rate Sheet ID Rate Sheet ID (field ID 2088)





Subject property address Subject Prprty Street (field ID 11)

Subject Prprty City (field ID 12 and 13)

Subject Prprty State (field ID 14)

Subject Prprty Zip (field ID 15)

Lock Req Subject Prprty Addr (field ID 2942)

Lock Req Subject Prprty City (field ID 2943 and 2944)

Lock Req Subject Prprty State (field ID 2945)

Lock Req Subject Prprty Zip (field ID 2946)

Subject property use Property will be (field ID 2950)

Subject property type Property Type (field ID 2947)

Summary Document on Quote Requests Creates the Lock Confirmation Form in the eFolder in Encompass for Quote Requests

Summary Document on Secondary Buy Requests

Creates the Lock Confirmation Form in the eFolder in Encompass for Secondary Buy Requests

Summary Document on Secondary Sell Requests

Creates the Lock Confirmation Form in the eFolder in Encompass for Secondary Buy Requests

Term of Loan Due in (field ID 325)

Due (in Months) (field ID 2960)

15. When finished, click Save.

Lock Desk Settings Use the Lock Desk Settings to set the schedule for the hours during which users can submit lock requests to the

lock desk via the Encompass Product and Pricing Service. When a user attempts to submit a lock request outside

scheduled hours of operation, the Submit button will not be visible and a message will display the lock desk

hours of operation.

Note: If the administrator has enabled the After Hours Lock Submission Access option for a user on the

Update User page, the user can submit lock requests at any time, regardless of the lock desk hours.

If Enable Encompass Lock Desk Settings is selected in the Encompass Lock Desk Setup Admin settings, the

Encompass lock desk settings will override the EPPS lock desk settings to support Overnight Rate Protection

(ONRP) in Encompass. In addition, the Submit button will be enabled on the Summary tab, and will transmit the

relevant pricing data back to Encompass.

To Set a Schedule:


2. Click the Admin tab, and then click the Settings tab.



3. Click the Lock Desk Settings link at the top of the page.

4. Select whether to keep the lock desk open every day of the week (Any Day) or on weekdays only

(Weekday Only).

5. Select a Start Time and End Time for daily operations.

Note: The time zone for the hours is listed next to the time settings. Adjust for the time difference if you

are located in another time zone.

▪ After you select a time, you can manually edit the selection by typing a new time.

6. Select the Next Business Day check box to apply one of the following rules:

▪ When “Any Day” is selected for the Days of Week selection, the End Time occurs in the next 24-

hour period.

▪ When “Weekday Only” is selected for the Days of Week selection, the End Time occurs on the

next business day.

7. Enter the message that users will see when submitting a lock request outside the scheduled hours.

8. Select an option for the Lock/Submit Override:

▪ not in effect - The lock desk is open only during the scheduled operating hours.

▪ LOCKS/SUBMITS ENABLED - The lock desk ignores the scheduled operating hours and is

always open.

▪ LOCKS/SUBMITS DISABLED - The lock desk is not open as long as this option is enabled. Use

this option when repricing is underway and you do not want users locking rates that will

potentially be repriced.

9. Enter the message that users will see on the Summary tab before they submit a rate lock request.

Lock Period Aliases and Rate Filters

Lock Period Aliases

Lock period aliases enable you to display to your users a value for the number of days until a lock expires. The

aliases can be applied across all investors or only for specified investors. Typically, this setting is used to make

sure that users complete a loan before the lock expires. For example, you can set the lock period alias so that

your users see a value of 15 days for locks that actually expire in 30 days. To your user, the lock appears to have

a 15-day expiration period, when it actually expires in 30 days.



To Set Lock Period Aliasing:



3. Click on the Lock Period Aliases and Rate Filters link at the top of the page.

4. In the Lock Period Aliasing section, select an Investor from the drop-down list to apply the alias to a

specific investor.

▪ To apply the aliases to all investors, select “(all Investors)” from the drop-down list.

5. For each lock period in the Actual column, type an alias in the Displayed column.


Rate Filters

Rate filters enable you to hide rate that end with a decimal number that you do not want the user to view. For

example, you may want to filter all rates that end with “.99”.

To Filter Rates:





3. Click on the Lock Period Aliases and Rate Filters link at the top of the page.

4. In the Filter Rates section, click the Add Rate Filter button for each rate filter you want to add. For

example, click the button twice to add two filters.

Note: If you add filters one at a time, you must save each filter directly after you add it. If you enter values

and then click the Add Rate Filter button, any unsaved values will be cleared.

5. Type the value of the decimal amount you want to filter.

Note: Do not type a decimal point as part of the value. For example, type “99” to filter rates that end with

“.99”.


▪ The filters will be applied for any user who has the Filter Rates check box selected in the User

Rights section on their Update User page.

Note: If you add filters one at a time, you must save each filter directly after you add it. If you enter

values and then click the Add Rate Filter button, any unsaved values will be cleared.

Geographies Geographies is part of Ellie Mae’s continuing effort to support geocoding-based pricing and qualification. It

enables Client Admins to create and manage Geographies in order to condition price adjustments and

qualification rules. A geography definition can include states, counties, zip codes, MSAs, census tracts, county

codes, and state codes.

To Create a Geography Definition:



3. Click the Geographies link at the top of the page.



4. Click the Enter a new Geography Definition link.

5. Enter a name for the geography definition, up to fifty characters.

6. Enter an effective date for the geography definition.

▪ Clicking the Calendar icon will display a calendar where you can select an effective date.

7. Click in each column to manually enter data.

▪ State - Enter the two character state abbreviation or use the tool described in step 8 below.

▪ County - Enter a county within the specified state or use the tool described in step 8 below.

▪ Zip - Enter a zip code within the specified state and county. If you enter the Zip, the State and

County is not needed.

▪ Enter an MSA, Census Tract, County Code, and State Code. If you enter these fields, no other

fields are needed.

8. Use the State and Country drop down fields to populate that data into the grid.

▪ Select a State and County, and then click Append to add an entry to the bottom of the grid.

▪ Select a State and County, and then click Paste to populate that data into a highlighted row.

Note: If you highlight an existing row, the data in that row will be replaced with this new data.

9. To add a row below your current entry, click Append.

10. To add a row above your current entry, click Insert.

11. To delete a row or rows, highlight them and then click Delete.

12. To duplicate an entry, highlight it and then click Duplicate.

Note: Use the drop-down field next to the Duplicate button to indicate the number of duplicate entries

you want.




To Promote a Geography:

Once you have created a Geography and successfully tested it, you can use it by promoting it to a Production

version.

Note: Ellie Mae recommends you create a new version of a Geography if a Production version of that Geography

requires modification. Editing a current Production version will impact historical qualifications.




4. Click the versions link next to the Geography you want to promote.

5. If there are multiple versions, select the one you want to promote, and then click the promote link.

6. When prompted, click OK to confirm the action.

7. The Geography is promoted to Production based on the Geography’s effective date.

To View the Current Production Version of a Geography:




4. Click the view link next to the Geography you want to view.

To View Versions of a Geography:



3. Click Geographies link at the top of the page.



4. Click the versions link next to a Geography.

5. The Geography Versions List page is displayed.

6. From this page, you can edit, copy, clone, or delete versions of the Geography.

▪ Edit - Enables you to edit both Test and Production versions of a Geography.

Note: Ellie Mae recommends you utilize the copy or clone actions below to create a new version

if revisions are necessary to a geography definition.

▪ Copy - Enables you to create a new Test version by copying a previously created version of a

Geography. All parameters of the original Geography are copied except for the effective date and

any notes.

Note: This option is useful when you have simple changes to a Geography. Copy a version, edit

the copied version to reflect updated geography, and then select an effective date to test and

promote.

▪ Clone - Enables you to create an entirely new Geography Definition based on the selected

version and definition. All parameters of the original Geography, geography version, and

geography definition are cloned except for the effective date and any notes.

Note: This option is useful to reduce the data entry required when you want to create a new

geography definition that contains components of an existing geography definition.

▪ Delete - Enables you to delete a Geography. This option is only available for Test Geography

versions. Production versions cannot be deleted for historical purposes.

To Hide a Geography




4. Click the hide link next to the Geography you want to hide.




To Unhide a Geography Definition:




4. Select the Hidden check box to display all the hidden geography definitions.

5. Click the hide link next to the geography definition you want to unhide.


Company

Section

6

Using the Encompass Product and Pricing (EPPS) Rule Manager

34 Section 6: Company

Company

The user who is assigned with the Client Admin right can view and edit the Manager Rights options on the

Update User page and update a user’s settings as needed.

Note: The Client Admin must be assigned with the Manage Offices manager right in order to access the

Company tab, and to add, edit, and delete offices and all associated users.

To Create a New Office:


2. Click Admin, and then click the Company tab.

3. Click Add New Office.

4. Enter the office name in the Office field.

5. Select Admin Office to designate the office as an Admin office, if applicable.

▪ As a best practice, customers create an Admin Office to group together all users that support the

origination process. These users do not generate loans, but perform supporting roles. For

example, you could create an office named “Secondary” to group together the secondary

marketing EPPS users. Similarly, you could do the same for processors or underwriters. Any

office designated as “Admin” would be filtered out from the User Interface (UI) where appropriate.

6. In the Categories section, select the applicable categories for the office.

Important Note: The categories that are listed in this Categories area will vary from company to

company. Each EPPS customer works with their Ellie Mae account representative to determine which

categories to list in this area, and then Ellie Mae creates them for the customer. The categories listed in

the screen above are just an example of the types of categories that may be provided here.

Categories associate offices together so certain functions may be performed without needing to select the

specific office(s) affected.

A typical example is the Wholesale and Retail categories. These two categories are available by default

and can be used as references in profit margins. When the prices of certain programs are different

between channels, and the pricing is managed by applying different profit margins by channel, you may


Section 6: Company 35

apply the profit margins using the Office category instead of identifying each office in the profit margin.

This eliminates the need to specify each office when you create a profit margin and to edit that profit

margin every time a new office is added.

Office categories can also be used to:

▪ Set a minimum and/or maximum price of qualified programs as shown to certain originator

offices.

▪ Eliminate certain program types. On the Lenders tab, where you can enable or disable entire

investors, you do not have the same ability to limit product groups (for example Government

versus Conventional). Office categories can be used in conjunction with custom business rules to

eliminate program types.

▪ Apply a certain benefit to price or potentially a reduction of holdback to groups of offices.

▪ Add new categories by submitting a Technical Support request through the Encompass Resource

Center.

With the exception of profit margins, which already provide the ability to add categories to their selection

criteria, other rules (such as those above) require you to submit a Technical Support request through the

Encompass Resource Center. A category will be created along with custom business rules as needed.

You can then select the offices to be affected by applying the new category to the appropriate office(s).

You may select more than one category for an office but be aware of the consequences of your

selections. For example, selecting both wholesale and retail does not make sense. However, selecting

wholesale and a category with a maximum price displayed may be appropriate.

7. Select the processing office from the Processing Office drop-down list (if applicable).

The Processing Office is a shortcut where one office or group within an office can be sent email

messages upon lock request or submission.

Only offices included in the Submission email address field are considered processing offices. When

editing a branch office, you can select the appropriate processing office from the drop-down list provided.

By selecting a processing office, the email addresses associated with that office are used instead of

needing to repeatedly enter the same email addresses within every other office.

8. In the Email Addresses (processing branches only) section, enter the appropriate email addresses, if

applicable.

The email addresses entered in the Submissions, Workouts, and Locks fields are intended for the

individuals who receive email messages on those actions. They are internal to EPPS only and are not

shared with Encompass.

For example, when a user in Encompass submits a loan for processing from within EPPS, a message

may be sent to the designated person(s) or group email address entered in the Submission field.

Note: It is recommended that you use a group email address when multiple people need to be notified

since all three fields are limited in size. Use commas between email addresses when multiple addresses

are entered.




To Edit an Office:

1. On the Company tab, click the edit link in the Action column for the office you want to edit.

2. Modify the settings as needed, and then click Save.

To Delete an Office:

1. On the Company tab, click the delete link in the Action column for the office you want to delete.

2. When the confirmation screen displays click OK.

Update User The Update User page contains information about and settings for each user within your company. Each user can

be assigned to only one office at a time. Offices are used to group selected users into a single category for

organizational purposes. An office can be an actual branch office of your company or simply a group within your

company that will share the same profit margin characteristics.

To Create a User:


2. Click the Admin tab, and then the Company tab.

3. Locate the office under which you want to add the user, and then click the edit link.

Note: The Show Deleted check box displays a list of users deleted from the company in the past.



4. Click the Click here to enter a new user link at the top of the page.

5. Select the Disabled check box to disable the user account.

6. Select the Deleted check box to delete a user.

7. Enter the basic user information.

8. In the Comp. Profit Margin (show History) section:

▪ Select a tier to apply pricing adjustments from a Compensation Tier.

▪ Or, enter a profit margin percentage, dollar amount, and minimum and maximum dollar amount

allowed for compensation to the individual user.

9. Select an option to apply the profit margin to only creditor-paid scenarios or to both creditor-paid and

borrower-paid scenarios.

Note: By default, EPPS omits LO comp when a user selects the borrower compensation option when

searching for rates. Typically, the LO comp is included in the origination fee. To ensure that loan officers

automatically charge the borrowers a fee sufficient to cover LO comp, select the Apply to both creditor-

and borrower-paid scenarios option to incorporate the fee into the loan price. This setting does not

apply to wholesale products that are brokered by the originator.

10. In the right column, select the check boxes to set the rights described below:

Note: For information on manager rights, see the Manager Rights section.

▪ User Rights - Administrators and users with “Manage Users”/”Manage Offices” rights can view

and edit these rights.

▪ Available Offices - Administrators and users with “Manage Users”/”Manage Offices” rights can

view and edit the available offices. If a user has been granted User Rights that include the “Office

Manager” option, the user can view submitted loans and edit users for the selected offices.

▪ Qualification Tab Views - Administrators and users with “Manage Users”/”Manage Offices”

rights can view and edit the available views on the Qualify tab.

▪ Allow Classic View - Groups rates by investor loan program. If both views are enabled,

a default view can be selected.

▪ Allow Best Ex View - Groups rates by unique loan product type. If both views are

enabled, a default view can be selected.


To Edit a User:







4. When the list of users displays, click Edit in the Action column, next to the user you want to edit.

Note: Click Login in the Action column to log in as the user.

5. The Office and User ID fields are read-only and cannot be edited.

▪ When a user changes offices, you will be required to create a new user profile for the user in their

new office with a new User ID. You must then disable the old User ID in the user's original office.

This ensures the historical integrity of the pricing for the loan. For example, previously, when a

user was moved from one office to another, current loans assigned to that user would be subject

to the pricing margins and rules for their new office and any pricing and rules from their old office

that were applied to the loan were ignored. Thus the historical integrity of the pricing for the loan

was compromised.

6. Make your changes, and then click Save.

To Delete a User:





4. When the list of users displays, click Delete in the Action column, next to the user you want to delete.


To Move a User Between Offices:





3. Select the office under which the user is located.


4. From the list of users, click Move in the Action column next to the user you want to move.

5. From the New Office drop-down list, select the office to which you want to move the user.

Note: All other fields in the pop-up window are read-only.

▪ This is a required field.

▪ All offices, except the current and deleted offices, are displayed.

6. Click Save.

▪ A prompt, “Do you want to move this user from [Current Office] to [New Office]?”, is displayed.

▪ If OK is selected, the New Office selection replaces the Current Office in the user’s

profile.

▪ If Cancel is selected, you are returned to the user’s Office page.

Manager Rights The Client Admin may view and edit the Manager Rights options on the Update User screen to manage the rights

of individual users.

To Configure Manager Rights:


2. Click Admin, and then click the Company tab.



3. Locate the office that the user is grouped under, and then click on that office.

▪ Or, enter a full or partial search term in the field and then click Search User to view users with

names that match or contain the search term.

4. Locate the user that you want to edit, and then click the Edit link.

5. In the Manager Rights section located in the right column, select the rights to assign to the user:

▪ Client Admin – Select this option to assign the Client Admin right to the user.

▪ View Profit Margins – Select this option to enable the following features and fields for the user:

• The Rule Manager.

• Effective Date field on the General tab.

• To select a date, click the Calendar icon next to the field and a Calendar popup is

displayed. If you manually enter a date, it should be entered as MM/DD/YYYY.

• To select a time, click the Time icon at the bottom of the calendar, a Time popup is

displayed. If you manually enter a time, it should be entered as HH:MM AM/PM.

• Delivery Type drop-down field on the General tab.



▪ Change Lock Status – If selected, the user may change the lock status on a loan. The lock

status is displayed in the pipeline on the Home page as the Status column (2nd to the last

column).

• To change the lock status, click the update link in the Action column. On the Lock

Request page, select a status from the New Status drop-down list.

▪ View Client Reports – Select this option to enable the user to view reports via the Reports page.

▪ Manage Offices – Select this option to assign the Manage Offices right to the user.

• Users with the Manage Offices right can manage offices, view and edit submitted loans,

and edit users for selected offices.

▪ Manage Users – Select this option to assign the Manage Users right to the user.

• Users with the Manage Users right can view and edit user rights.

▪ Manage Investors – Select this option to enable the user to manage the investors available for

rates and programs listed on the Qualify tab.

▪ Manage Profit Margin – Select this option to enable the user to create and manage rules in the

Rule Manager.

▪ Manage Custom Fields – Select this option to enable the user to manage custom field

definitions via the Custom Fields tab.

▪ Create/Edit Rate Exports – Select this option to enable the user to create and edit rate exports

via the Rate Sheets tab.

▪ Access Rate Sheet File – Select this option to enable the user to view investor rate sheet files

on the Rate Sheets tab.

▪ Manage CPM – Select this option to enable the user to access Custom Program Management

(CPM) via the CPM tab.

Note: Your company must be enabled to use CPM in order to access this right.

▪ Trace – Select this option to enable the user to access a feature which provides a step-to-step

view of qualification results, by program, to diagnose any unexpected results.

▪ Receive Notifications – Select this option to enable the user to receive reprice notifications.




Email Password Reset EPPS requires all users to change their password every one hundred eighty (180) days. You can send password

reset instructions via email when you receive a password reset request from one of your EPPS users.

To Send a Password Reset Email:


2. Click the Admin tab, and then click the Company tab.

3. Click the office that the user is associated with.

4. Locate the user, and then click Edit in the Action column.

5. Verify that the Disabled check box is not selected.

▪ If selected, review the reason why the check box is enabled.

• If Disabled due to forgotten or expired password, clear the check box.

▪ If not selected, proceed to next step.

6. Validate the user’s email address.

▪ If the Email is blank or incorrect, enter or correct the email address.

▪ If the Email is entered and validated, proceed to the next step.

7. Click Save to save any changes.

8. Click the Email Password Reset button.

▪ An email is sent to the user with a unique link to reset their password.

• The password reset link expires 60 minutes after the email is sent. If the user clicks the

link after 60 minutes, a “This link is expired” error message is generated and the user

must submit another password reset request

▪ You will be notified the email is sent by the “Saved” message at the top of the page (under

Update User).

Comp Tiers

Section

7


44 Section 7: Comp Tiers

Comp Tiers

A comp tier consists of predefined profit margin settings that are used to add lender-paid broker compensation to

the lender pricing for banked loans to account for LO comp paid to loan officers. Multiple individual users or entire

offices can be assigned to a comp tier, which enables you to quickly apply the same profit margin settings to

groups of users. The Comp Tier tab displays a table of comp tiers. Each entry includes basic information for a

comp tier including the percentage, dollar amount, and minimum and maximum allowable amounts for the LO

compensation. The Recent Change History section lists any recent changes that have been made to the comp

tiers, including the date and time of the change, the user who made the change, the name of the comp tier that

was changed, and details of the change.

To Create a Comp Tier:


2. Click the Admin tab, and then click the Comp Tiers tab.

3. Click Create new tier.

4. Enter a Tier Name.

5. In the Profit Margin Value field, enter a percentage or dollar amount (or both) for the profit margin.

6. In the $Min and $Max fields, enter the minimum amount guaranteed and the maximum amount allowed

for the LO comp.

7. Select an option to apply the profit margin to both creditor-paid and borrower-paid scenarios, or only to

creditor-paid scenarios.

Note: By default EPPS omits LO comp when Encompass users select the borrower compensation option

when using EPPS to search for rates. Typically the LO comp is included in the origination fee. However, if

you want to ensure that your loan officers automatically charge the borrowers a fee that is sufficient to

cover LO comp, select the Apply to both creditor- and borrower-paid scenarios option to incorporate

the fee into the loan price. This setting does not apply to wholesale products that are brokered by the

originator.



Section 7: Comp Tiers 45

To View User Tier Assignments:



3. Click view users in the action column to view the users in a tier.

4. A list of users is displayed below the Comp Tiler table.

5. Click Show users not assigned to any tier (located below the Comp Tier table) to view users who are

not assigned to a tier.

To Assign Users to a Comp Tier:



3. Click assign in the Action column to assign a user to a comp tier.

4. A Tier Assignment section is displayed below the table with the comp tier selected in the Assign drop-

down list.


46 Section 7: Comp Tiers

5. Select All users in the selected offices or select one of the options for choosing selected users from a

group from the to drop-down list.

6. When the list of groups or users displays, select the check box for one or more groups or users on the

list.


To Edit or View Detailed Information for a Comp Tier:



3. Click an entry in the Name column or click edit in the Action column.

4. Make your changes.


To Copy a Comp Tier:



3. Click copy in the Action column.

4. Rename the tier and make your changes.



Section 7: Comp Tiers 47

To View History of Changes for a Comp Tier:



3. Click history in the Action column to view a pop-up window with a history of changes for the comp tier.

To Delete a Comp Tier:



3. Click delete in the Action column.

4. When the confirmation message is displayed, click OK.

To Remove Users from a Comp Tier:



3. Click Remove Tier assignments from users below the Comp Tier table.

4. A Tier Assignment section displays with NO Tier selected in the Assign drop-down list.

5. Select a group from the to drop-down list.

6. When the list of users in the group displays, select the check box for one or more users to be removed

from the list.


To Sort Tiers:

Alternately click a column header to sort the entries in ascending and descending order based on the information

in each column.

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